Why is Mountain Lion now Downloading?

I am trying to download and install Mountain Lion onto my MacBookPro that I purchased today and it is not downloading. I was told that the download would take about 20 minutes and then the installation would take about 2 hours. The download has been running for 3 hours and has not made any progress. Any suggestions?

The download usually take much longer then the install. That is unless you have a Super FAST internet connection.
Mt Lion download is 4.3GBs PLUS! So depending on your internet connection speed the download can take upwards of 2-3 hours.
If you are doing it by WiFi, IE your computer is connected to your home/business router wirelessly, any drop in the WiFi connection between computer and router will KILL the download and you will have to start over.
Best is to connect the computer to your router with an Ethernet cable so you don't have to worry about WiFi drop out.
Also you do know that you qualify for a Free Upgrade to Mt Lion by going to the UpToDate Apple site and filling out a form and then Apple sends you an Email with a code to download M Lion for free. But that may be to late IF you have already purchased it. Apple doesn't like to give refunds on software.

Similar Messages

  • Why does Mountain Lion stop downloading at 10mb?! HELP!

    I keep trying to update my operating system to Mountain Lion. Everytime I download it, it downloads up to 10mb and then restarts back to zero. It does this
    three times and then gives me this error: "The application could not be downloaded. Check your internet connection and try again" I have done EVERYTHING I have read online from other discussion groups and websites. My internet connection is fine...I've even plugged my iMac directly into the cable and router....my computer is compatible, newer, and has enough memory....I've tried "unhiding" my update purchase...I've tried with my computer in safe boot mode... I have gone through every troubelshooting step I could find, and can't get mountain lion on! PLEASE HELP ME!!!!

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up guest users” (without the quotes) in the search box. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
    Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
    When you see the gray Apple logo, release the shift key.
    If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    *Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Why when mountain lion is downloading it keeps giving me 403 forbidden, even though all systems are up to date?

    I just recently purchased the lastest version of Mountain Lion. I am currently running Snow Leopard 10.6.8 which is the lastest version, and should be compatiable to download Mountain Lion. My computer meets all the requirements in order for the operating system to download, but everytime it gets about halfway through the download it stops and the error screen pops up and says Error: could not download...403 Forbidden. What is going on? I don't know what to do, and I can't get it to download after 4 tries, and all of my programs are up-to-date. What do I do?

    I just recently purchased the lastest version of Mountain Lion. I am currently running Snow Leopard 10.6.8 which is the lastest version, and should be compatiable to download Mountain Lion. My computer meets all the requirements in order for the operating system to download, but everytime it gets about halfway through the download it stops and the error screen pops up and says Error: could not download...403 Forbidden. What is going on? I don't know what to do, and I can't get it to download after 4 tries, and all of my programs are up-to-date. What do I do?

  • Why is Mountain Lion not downloading?

    I am new (literally as of today) to mac....it's been sitting in launchpad and it says it's downloading but it's been like that for over three hours not loading a single bit.... I've tried restarting my computer and re-starting the download once but that didn't work. What's going on?
    Also, where is microsoft word located?

    You may be causing your own problem. There are tons of people downloading 10.8. If your internet speed is not fast then it can take up to 5 hours to download it. Be patient! Ours took around 4 hours. Well worth it though.
    BTW, WELCOME to Mac! You'll be glad you switched

  • HT202159 Hi can anyone help? Can't download - Mountain lion now permanently 'paused' in the dock. Purchase page does not have the resume button and I have already signed in & out again... HELP!

    Hi
    Can anyone advise...
    Cannot download Mountain Lion after purchasing from Apple online. Mountain Lion icon is now permanently 'paused' in the dock. The Purchase page has the download but no resume button. I have enter the code again but it cannot be redeemed again. I have signed in and out again from the tab at the top of the page.
    I have spoken to Apple for two evenings now. Last attempt was to bypass the Mountain Lion and download Mavericks overnight but nothing downloaded.
    I have checked the internet connection and all is well.
    Any ideas how to progress... I have an appointment to take in to Apple on Monday...

    Have you tried to resume the download using Launch Pad?  The icon should be in your Dock.
    If that doesn't help ...
    Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
    Disable anti virus software if installed
    Make sure the firewall is turned off in System Preferences > Security & Privacy > Firewall
    Make sure Gatekeeper is enabled
    Open System Preferences > Security & Privacy then select the General tab.
    Make sure either Mac App Store or Mac App Store and identified developers is selected.
    If that area is grayed out, click the padlock icon to proceed.
    OS X: About Gatekeeper

  • Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.

    Keeping getting an error with-in the App Store. Error 100 saying that my payment can't be received at the time. I updated to Mountain Lion to download the new Logic Pro X. Now left with now recording software and it's not letting me buy the new one.
    iMac, OS X Mountain Lion (10.8.4), trying to get Logic Pro X

    Hello jst84,
    The following article may be helpful in getting your purchase to complete.
    Mac App Store: "An unknown error occurred (100)" when purchasing
    http://support.apple.com/kb/TS3637
    Cheers,
    Allen

  • HT202159 Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work

    Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work. Tried to re download, but it states code has already been used

    Danielle...
    From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
    If that doesn't help, disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy.
    Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband (high speed internet) access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

  • Its about 6h that osx mountain lion is downloading why?

    hi,
    Its about 6h that osx mountain lion is downloading with out any progress.Can U tell me Y?What if i shot down or lose my connection?

    Go to the Purchases Tab in App Store and make sure it is not Paused. If it is, click on Resume.

  • Why does mountain lion "bunch up" all my microsoft office documents that I have open when I hit f3? When I had snow leopard for example, if i had 4 or 5 different microsoft office documents open at the same time I could hit f3 and easily pick one of them

    Why does mountain lion "bunch up" all my microsoft office documents that I have open when I hit f3? When I had snow leopard for example, if i had 4 or 5 different microsoft office documents open at the same time I could hit f3 and easily pick one of them.
    Notice how in the photo, I can't identify which MS office document I would like to switch too. Perhaps since the Dashboard and Desktop windows are at the top of my screen now Apple doesn't let you have all the applications take up the full screen and be sized individually so that you can have a better idea on what to pick.
    I like the idea of grouping to an extent... If you have a bunch of random things it was hard for me to decifer between what was safari, chrome, or word. But now that they grouped them like this, if you have multiple pages of one program running, you can't switch between those pages easily like before.

    If I wanted to open any of my Applework documents I had to open them one at a time and resave them with pages. This could take weeks.I have 1000s of apple work documents.
    You don't have to open and re-save every AppleWorks document you have right now. Just wait till you need one, then do it. The documents aren't going anywhere.
    Am I dealing with Microsoft? This was a BIG surprise to me that Apple would release an OS without testing all programs.
    Frankly, it is not Apple's responsibility to ensure compatibiltiy with every piece of software available for OS X. That is the responsibility of the software vendor. Lion has been available to developers for several months before it's release, so Microtek had plenty of time to update their software. Yet they did not. How is that Apple's fault? I think Apple was very generous to give you a refund for Lion.
    I'm not trying to belittle your frustration but I do think your ire is misplaced.

  • If I pause the download of Mountain lion the download resumes from the beginning...how can I resume the download from where I have paused?

    f I pause the download of Mountain lion the download resumes from the beginning...how can I resume the download from where I have paused? can anyone please help??

    Thanks for your prompt reply...but is there no solution to it...since the file download is almost 4.34gb..its a long download..internet is bound to go down for a while in such a long download..and whenever the net goes down for a minute or two I pause the download and restart..but everytime I restart it starts from the beginning...i believe for the earlier version i.e. Lion pause function was enabled and download used to begin from I have paused...I then successfully downloaded lion on the same internet network I now use at my home..Please help if you can or ne1 can..Many Thanks!!!

  • Why is Mountain Lion in "waiting" mode in my dock?

    Why is Mountain Lion icon in "waiting" mode in my dock? Why is it not installing? I'm running a newer iMac with sufficient memory. I'm installing from Snow Leopard 10.6.8

    Thanks for the advice. I selected cancel and restarted the process. It says it is downloading however, it disappeared and I chose to start the process again this a.m. I'm not sure whether or not it begins entirely again or carries on from before.  It seems like a long, drawn out process, doesn't it? I've noticed the feed is starting so I'll let it run this morning and monitor the process.

  • HT202159 Should it take 3 days for Mountain Lion to download? How do I reconnect with support to find out what to do?

    Sould it take 3 days for Mountain Lion to download? I sent an email to find out how to solve the problem, the return email directed me back to where i started. Now I have been trying to get back in touch with the support person, it just sent me back to the start. Please help.

    ~4.5 gigs, so if your connection is crap, then sure....

  • Just switched from Lion to Mountain Lion - Now terminal shows up during boot up and when shutting down. How do I stop this?

    Just switched from Lion to Mountain Lion - Now, when I start my machine, the terminal shows up and runs through it's thing and then the normal screen shows up. This also happens when I shut down as well - the terminal shows up again. I have a MAC running Mountain Lion at work and this doesn't happen so I'm assuming this is not normal.
    While my machine still runs, it's annoying and I fear this will lead to problems if I don't address the situation. How do I ge this to stop? Any help would be greatly appreciated.

    They are being sent to the All Mail folder.  The inbox is pretty much unaffected.
    I don't want to hide the All Mail folder and forget about it.  I am after the messages gone forever.  Especially from the All Mail folder.
    I'm the kind of person who uses email like sms.  I use it to contact people annd delete 95% of the messages after reading.  I don't want them archived.  I don't want them stored in the All Mail folder.  I want them totally gone.
    And yes it seems Mail is downloading all my messages over and over.  So my question is how to stop the messages being stored/archived and to instead be totally deleted.
    In the gmail settings I found:
    Auto-Expunge off - Wait for the client to update the server.
    When a message is marked as deleted and expunged from the last visible IMAP folder:  Immediately delete the message forever.  Instead of archiving it like I had set before.  I'm not 100% sure if that'll fix the issue I am having.  I'm sure you'll be able to tell me if I am on the right track.
    And thanks for the quick reply.

  • HT4414 When I try to purchase Mountain Lion i get an error message:  "We could not complete your purchase.  The product distribution file could not be verified. It may be damaged or was not signed."  I can purchase other apps, why not Mountain Lion?

    When I try to purchase Mountain Lion i get an error message:  "We could not complete your purchase.  The product distribution file could not be verified. It may be damaged or was not signed."
    I can purchase other apps, why not Mountain Lion.   I get the same message on my wife's IMAC.

    The only thing that worked for me was to boot in safe mode.
    Power down.  Then press power button and hold 'shift' key until grey screen with progress bar appears... Once booted and logged in just open safari and browse to applestore. 
    No trouble at all once I did this.
    Hope it helps.

  • Upgraded to Mountain Lion-now my yahoo messenger won't open upon log-in. Please help.

    Upgraded to Mountain Lion-now my yahoo messenger won't open pon log-in. Please help. I have searched queries re: this problem but the previous convo here re: this issue won't resolve my problem. YM icon is just a "question mark' upon opening my laptop. I have tried unchecking my YM in "system and preferences' but issue still isnt resolved. Appreciate the assistance. Thanks!

    Csound1 wrote:
    John Blanchard1 wrote:
    Are you not able to select AirPrint from the menu that lets you select the PPD?
    Do you have the latest firmware?
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=219&lc=en&cc=us&dlc=en&sw _lang=&product=4110396#N222
    Airprint is for IOS devices and thus has no relevance to this issue.
    Connect the printer to your Wireless Network and use Bonjour to detect nd connect it.
    That's wrong. AirPrint is not just for iOS devices. Since HP doesn't provide drivers for this printer, they say to use AirPrint:
    http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03425022&cc=us&dlc=en&lc=en &os=219&product=4110396&sw_lang=

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