Why is mountain lion upgrade not dowloading?

I have tried several times to down the mountain lion upgrade and I keep getting a prompt that shows "unable to download at this time."  What am I doing wrong?

Hi Shasha,
Which upgrade exactly is it?

Similar Messages

  • HT4463 Why is Mountain Lion download not working?

    I have purchased the Mountain Lion upgrade, but initially it stopped downloading at 53.25 meg.  Cleared it and started again, but still no success.
    Ant ideas?

    Quit the App Store if it's open.
    Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
    Type this exactly as you see it here:
    /Library/Preferences/SystemConfiguration
    Click Go
    Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
    Relaunch the App Store and try downloading Mountain Lion.
    If that doesn't help, disable anti virus software and try turning off the Firewall in System Preferences > Security & Privay > Firewall
    If nothing above has helped, install the appropriate combo update.
    For Lion v10.7 >  OS X Lion Update 10.7.4 (Client Combo)
    For Snow Leopard > 10.6 > Mac OS X 10.6.8 Update Combo
    The combo will reintsall the App Store for you which may help. Restart your Mac after the combo is installed. Try downloading Mountain Lion.

  • Why does my lion upgrade not work?

    I have followed the instructions to the letter but I get about 50 mins through and it comes up with a screen telling me that it could not continue as it could not connect to the internet and download files  - we are a school downloading from the memory stick provided by YOOBEE.

    YOOBEE used to be known as RED - Renaissance.  They are a company that sells Apple computers etc - they have stores across NZ.  They are also the people who supply the MOE software for Apple to schools.

  • Why can a person buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks???

    I am running OS X Lion on a mid 2009 MacBook Pro with 4GB of ram and a 160GB HDD. I was going to download Mavericks from the app store but waited to long. Now that Yosemite is out Mavericks has disappeared from the app store. WHY? A person can buy and/or download Snow Leopard, Lion, and Mountain Lion but not Mavericks??? And the kicker is that it was FREE!!! I just wanted to load Mavericks on my MacBook Pro to see how it performs. If I could live with any slow downs or quirks, I'd leave it installed. If not, I'd roll my system back. Apple's policy of ramrodding unstable product down our throat is BS. I don't want to use Yosemite until it has become more stable!

    Upgrading to Snow Leopard
    You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
    After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
    You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
    Upgrading to Mountain Lion
    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase a redemption code at the Online Apple Store: OS X Mountain Lion. Mountain Lion is $19.99 plus tax. Use the code to redeem a download of Mountain Lion from the App Store. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.

  • I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

    I've tried to purchase Mountain Lion but when I click 'buy' I get the message, "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I'm using an iMac with Lion OS on it, Why is it incompatible?

    Your Mac must be one of the following models:
    iMac (Mid 2007 or newer)
    MacBook (Late 2008 Aluminum, or Early 2009 or newer)
    MacBook Pro (Mid/Late 2007 or newer)
    MacBook Air (Late 2008 or newer)
    Mac mini (Early 2009 or newer)
    Mac Pro (Early 2008 or newer)
    Xserve (Early 2009)
    From here > Apple - Upgrade your Mac to OS X Mountain Lion.

  • Why is Mountain Lion not available for Mac Pro 2007???

    Why is Mountain Lion not available for Macpro 2007 eventhough this computer is not having old generation hardware like of 15years ago's computers!! I am surprised to know about that. when this mac pro have 2 xeon processor, 8GB ram, OS 10.7.5 (Lion) etc etc. so why is this not compatible for mountain lion???
    Very Sad for us - the buyer of so costly Macpro ....
    so does the Apple want to say we should buy or upgrade our purchased costly apple products every 5 years ??!!

    This is a user forum. We are all users like yourself. Conjecture about Apple's products is not appropriate discussion in these forums.

  • OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!

    OS is Mountain Lion, upgraded no problems, used an external Hard drive for my time machine, now my iPhoto will not show any of my photo's or ay new ones I import! Help please!!

    Do you get this window when you hold down the Command+Option keys and launch iPhoto?
    If not then you're not holding down both keys long enough.
    OT

  • Enabled fonts not showing up in InDesign after Mountain Lion Upgrade

    After upgrading to Mountain Lion, fonts that are enabled in Font Book (Adobe open Type) are not showing up in InDesign CS5.5.
    However, if I go to Font Book and disable the fonts, then re-enable them...they will show up in InDesign.
    Anyone know how to fix this?
    Thanks!

    It sounds like a small glitch in your Mountain Lion upgrade. If you're just done an in-place upgrade (not a clean install) these things can happen.
    It sounds like you've found the workaround. But if you discover other problems with the upgrade, you should consider a clean install. Do a Google search on "clean install Mountain Lion" to find out how.

  • I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help

    I'm currently running 10.6.8 and would like to upgrade to mountain lion but all i keep getting is the following: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. help

    ERA AND MCM wrote:
    We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.
    it means exactly that, you mac is not compatible to run ML. http://support.apple.com/kb/SP654

  • Why do I get this message when I try to download Mtn Lion? I have updated all software and am running Lion. "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.

    Why do I get this messge when I try to download Mtn Lion? "We could not complete your purchase. OS X Mountain Lion is not compatible with this computer." I am currently running Lion and have updated all Apps and Software. I have version 10.7.5.

    Hi Mtn Mama,
    Sounds like your Mac may not be compatible with OSX Mountain Lion. Here is a link with the list of compatible Macs:
    http://www.apple.com/osx/specs/
    GB

  • HT1338 why do I get this message: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer.

    Whwn Purchasing Mountain Lion, why do I get this message: We could not complete your purchase. OS X Mountain Lion is not compatible with this computer. Currently I have Mac OS 10.7.4

    because you mac does not meet the technical requirements to run Mountain Lion.

  • Ap store says "we could not complete your purchase.  OS X Mountain Lion is not compatible with this computer".  I'm running 10.6.8 duel core intel with 15gb of  memory.  Any ideas on why  I can't download?

    Ap store says "we could not complete your purchase.  OS X Mountain Lion is not compatible with this computer".  I'm running 10.6.8 duel core intel with 15gb of  memory.  Any ideas on why  I can't download?
    Thanks.

    If the OP has this much RAM in their iMac, certain this Mac can run Mountain Lion.
    The reason it might not be installing is that 15 GBs of RAM.
    Your iMac should have (4) equal sized, 4 GB sticks of RAM for a total of 16 GBs.l
    If your iMac is only reporting that there is only 15 GBs of RAM, you have a RAM stick that is either not seated in its slot properly or is defective/going bad.
    This maybe the reason that it won't download it.
    Also could be you are running out of free space on your HD.
    You need, at least 15-20 % or greater free space left on your HD.

  • Iphoto not responding after mountain lion upgrade

    iphoto and imovie not working after mountain lion upgrade?

    After trying different things with apple help; I ended up re- downloading mountain lion, placing iphoto in the trash and downloading iphoto from app store...iphoto and imovie are working fine now.

  • My scanner (Epson V300) does not work since mountain Lion upgrade.

    My scanner (Epson V300) does not work since Mountain Lion upgrade. I updated the drivers,I can get it to work one time when I reboot the iMAC it will function (scan) one time and than not again until I reboot. Help!!!

    Try trick #5, at > Eight amazing Image Capture tricks | Macworld

  • HT202159 Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work

    Mountain Lion upgrade download stopped, now it states in purchased apps that 'an error has occured' and resume button is blank & will not work. Tried to re download, but it states code has already been used

    Danielle...
    From the App Store menu bar top of your screen click Store > Check for Unfinished Downloads
    If that doesn't help, disable anti virus software and turn off the Firewall in System Preferences > Security & Privacy.
    Keep in mind, for downloading Mountain Lion from the App Store, a high speed (broadband) internet connection is strongly recommended by Apple as noted here > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
    If you need to reinstall OS X or repair the the startup disk using Mountain Lion Recovery, that requires broadband (high speed internet) access to the internet via Wi-Fi or an Ethernet connection. OS X is downloaded over the internet form Apple when OS X Recovery is used for reinstallation.

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