Why is Mozilla Support not signing me in? PW & Username is correct

When I try to sign into Support, I am automatically logged back out... the only way this one might work is because I hit the STOP button to keep it from signing me back out...
WHy is Firefox Support signing me back out automatically before I can reply to my own support question??

it was just a temporary glitch on the server side that should be fixed now!

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My iphone 4 will not update apps. In trying to do so, it goes directly to the app instead of updating. I have read prior comments and answers, and have tried suggested solutions to no avail. Why is apple support not addressing this issue?

Muy iphone 4 will not update apps. In trying to do so, it goes directly to the app. I have read pages and pages on this same issue in Apple support communities, and have tried the suggested solutions to no avail. Why is Apple support not addressing this issue?

I believe this issue was addressed in a software update. If your signature is accurate, you are about five updates behind

Why is mozilla firefox not opening after updating?

I updated mozilla firefox and rebooted my computer. Now when I click on mozilla firefox it does not open. An error message doesn't even pop up. I have full internet connection.

On which computer platform (Operating System) do you have that problem?
You posted with an Android user agent.

Two questions, why will Apple support not recognise a uk telephone number and why will the diagnostics button on an e-mail work! It is driving me crazy trying to get through to Apple support!!!!

I have been trying to get through to Apple support for around three hours. Apple send me an e-mail asking me to click on the IOS7 diagnostics button but when I do there is no response, i.e. the button does not work. When I try to schedule with my UK telephone number I ]get an e-mail saying that Apple could not contact me and if I enter the international dialling code i.e (0044) it will not accept this as it is invalid! This is driving me mad as I got through to Apple support in USA first time this morning. Help!

I have been trying to get through to Apple support for around three hours. Apple send me an e-mail asking me to click on the IOS7 diagnostics button but when I do there is no response, i.e. the button does not work. When I try to schedule with my UK telephone number I ]get an e-mail saying that Apple could not contact me and if I enter the international dialling code i.e (0044) it will not accept this as it is invalid! This is driving me mad as I got through to Apple support in USA first time this morning. Help!

Why does Apple support not have the manual for iPad and iOS5 available? The manual on the site has none of the new features.

Has anyone else noticed that the manual has none of the new features, for example iCloud in it? The iPhone iOS5 manual is correct.

http://manuals.info.apple.com/en_US/ipad_user_guide.pdf

HT201493 Why when I try to sign in to Find my Friends does it tell me I cannot as my iPhone is not supported with free iCloud service? I do not use find my friends on another device.

Why when I try to sign in to Find my Friends does it tell me I cannot as my iPhone is not supported with free iCloud service? I do not use find my friends on another device.

So, have you created an iCloud account and is your device connected to iCloud?

Why will not Mozilla-Firefox not open in the version 3.5.16? The schoolonly supports version 3.0

My question is why does Mozilla Firefox version 3.5.1.6 not work when it always had in the past since 2009 approximately.
The only thing different is that I did purchase Norton 2011 then upgraded to Norton 2012 Anti-Virus Protection Suite.
The School I go to will only support Version 3.0 Firefox. I have installed the version 7.0 from your sight by clicking download. I used the older version 3.5.1.6 on my laptop as well with no problems but now it won't work and they both crash. I have clicked on send reports but no answers yet. The laptop as well as my desktop had viruses from a server that I used which I found out had two computers which weren't virus protected with current updated signatures. This was McAfee "Total Protection Suite" which did not give me any protection at all and this is what happened, and it should have at least blocked me from getting onto the Internet through the server. I only used this server as a gateway only. I never had this problem with AVG Protection Anti-Virus Suite, but then I changed to McAfee, which the server uses, and this is when all my problems started because two computers on this network were not protect with updated virus signatures. The viruses crashed my Laptop and almost my desktop as well. I ran Norton and this took care of the problem on my desktop and then I ran Malwarebytes and Hitman both Virus Scanners and removed all 53 viruses, PUPS, and other Malware.
I reinstalled both of the Mozilla Firefox version 3.5.2.6 and I got the message that said sorry the browser crashed and click OK to send a report to Firefox which I did. I can't start school without Mozilla Firefox as the School only supports Firefox 3.0. As I had corrupted files from the problems with all the Malware and I have resolved most of the issues now except that I will have to upgrade to Windows 7 "Home Premium" and I am working with Dell Tech. Support with this and trying to complete as much as possible before I call them back.
Will I be able to use the older version and is Norton 2012 the program causing the older versions not to work?

You can install the portable Firefox 3.6.x version, that comes with its own profile, to access websites that do not work with Firefox 5+.
*http://portableapps.com/apps/internet/firefox_portable#legacy
*http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
You probably need to create a new profile because the SQLite version used in Firefox 3.5 is not compatible the the SQLite version that is used by current Firefox versions.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Why does firefox say certain websites like the website for mozilla support is not a secure website?

The websites to where I can check my status at the new school I am getting ready to start, my bank's website, facebook, and the website for the mozilla support are telling me when I go there that these sites are unsecure and the firefox will not let me access these websites.

Can you attach a screenshot?
*http://en.wikipedia.org/wiki/Screenshot
*https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Do you mean that you get the page that says that a secure connection failed?
Check out why the site is untrusted (click "Technical Details to expand that section) and if this is caused by a missing intermediate certificate then see if you can install this intermediate certificate from another source.
You can retrieve the certificate and check details like who issued certificates and expiration dates of certificates.
*Click the link at the bottom of the error page: "I Understand the Risks"
Let Firefox retrieve the certificate: "Add Exception" -> "Get Certificate".
*Click the "View..." button and inspect the certificate and check who is the issuer of the certificate.
You can see more Details like intermediate certificates that are used in the Details pane.
If "I Understand the Risks" is missing then this page may be opened in an (i)frame and in that case try the right-click context menu and use "This Frame: Open Frame in New Tab".
Note that some firewalls monitor secure (https) connections and send their own certificate instead of the website's certificate.
*ESET setup -> advanced setup -> extend web and email tree -> SSL
*SSL protocol: Do not scan SSL protocol

I download the firefox program but I do not know how to sign off the mozilla support page

How do I sign off the mozilla support page?
Please advise me.
YC

Please hover over your username at the top of this page (make sure to scroll to the top) and click on "sign out".

Why does my Mozilla Support password suddenly fail to work?

I tried to sign in to Mozilla Support to ask a question about Thunderbird that I could find no answer to elsewhere. I was denied. I verified my user name and password from the list I carefully keep on a flash drive and tried again. No go. Then I asked for password reset help, not knowing what else to do.
The e-mail came, but rather than containing password reset instructions, it thanked me for "joining Mozilla Support!" and said that "to complete your registration, you need to verify your e-mail address." Bear in mind that I was not trying to complete any registration but only to log in to an existing account. Nevertheless, I clicked the link and was taken to a verification page. That did not work.
At last, in need of getting on with it without further delay, I simply registered for a new account using a different user name. Fortunately, the system seemed not to be concerned that it used the same e-mail address as before.
So, the specific questions are: (1) Why did this happen, and (2) what does one do to prevent such a thing from occurring again? If it is a matter of signing in at some interval so that the system does not interpret lack of using Support as evidence that the account holder has been kidnapped and carried off by the Klingons, I would appreciate knowing this and what the maximum interval is before doom strikes.
Thank you.

I begin to understand. Nevertheless, "Mozilla Support" would be understood by an average person with average capacity to include the support of anything Mozilla produces, or so it would seem.

Why does my yahoo mail sign in seal not appear while trying to sign-in

Why does my yahoo mail sign in seal not appear while trying to sign-in when I use firefox only but with MS Internet explorer the sign-in seal appears with yahoo.com

Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache
Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
and
* Remove Cookies
'''''Warning ! ! '' This will log you out of all sites you're logged in to.'''
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Privacy.'''
Under '''History''', select Firefox will '''Use Custom Settings'''.
There is a button on the right side called '''Show Cookies'''.
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Why does my iMessage not work even with my apple ID signed in?

Why does my iMessage not work even with my apple ID signed in?

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom
BTW- Your profile shows you have iOS 6.1.4 installed. The max iOS for an iPad is 6.1.3. iOS 6.1.4 is for iPhones only.

I created a new, verified acct in order to post reply to Mozilla Support, cannot logon -not getting emails like from acct creation.

Originally my question was above, but now I think it is a non-issue as this process led me to creating new Moziilla Support Account (and is not the same as a new account created form Mozilla Homepage.) But the process seems to be a bit backwards and unclear starting from reading Mozilla Support webpages and then trying to do the requirements in order to make a reply. Mozilla Support Reply links and Sign-In links so not have the typical links to create a new (specialized) account. Dialog messages say an email has been sent, but nothing is received. It is confusing to ask a question first in order to get to the next step to "Register or Sign in" (the above time line) especially when it is known upfront (from reading details from Mozilla Support pages) that you need to login in to reply.
Even now, I see in the timeline and the button below (Post Question), that I am writing and will post this entry during this "Fill in details" section before completing the next section "Confirm registration".
Anyhow, assuming all goes ok, I will be posting the reply-question right after I finish the time line steps.
Thanks for listening. --Bill

That is a legitimate Mozilla newsletter. As it says in the email:
You're receiving this email because you subscribed to receive email newsletters and information from Mozilla. If you do not wish to receive these newsletters, please click the Unsubscribe link below.
Unsubscribe https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/
Modify your preferences https://www.mozilla.org/en-US/newsletter/existing/ad9febcf-65ac-41fd-810b-798945f448f3/ "

Why can't I access my mozilla support account

I had trouble the other day accessing my mozilla support account. I was able to sign in which at the top of the page brought up my username and listed the available options (for example, inbox, profile, settings, etc.) but the page otherwise included the following message: "An Error Occurred
Oh, no! It looks like an unexpected error occurred. We've already notified the site administrators. Please try again now, or in a few minutes." I was caught in this endless loop of signing in, getting the same error message, and unable to access my account or post a new question. This happened whether I used IE or Firefox and after clearing cookies, etc. and resetting browser.
I was able to create a new account with a new username and new email but after posting my question the same phenomena occured which prohibited me from further accessing that new account.
Accordingly, I have now set up this third account in order to see if the problem can be resolved. The username for those first two accounts at issue is inquiringmind and FirefoxQuery79. After posting this question I don't know if I will be able to get back into this account to answer any followup questions so I hope I have provided enough info.
Any insight is appreciated. Thanks.

At least this account seems to be working as you have posted on the forum.
I can find the accounts
* [/user/FirefoxQuery79]
* [/user/inquiringmind]
Have you tried them again.
There are sometimes intermittent problems with this site as with any other you can check here, but I see a row of green ticks for the last 7 days.
* http://status.mozilla.com/
**http://status.mozilla.com/#section_hist
**http://status.mozilla.com/11627/141983/support.mozilla.org
And possible with third party sites
* http://www.isitdownrightnow.com/mozilla.org.html
Make a note of this threads location https://support.mozilla.org/en-US/questions/101200
I hope you do not need to open a fourth account to say it is still not working ;-)
Try clearing cookies and cache for the site, noting that will log you out, it may help with logging in to the pre existing accounts.
*[[Firefox can't load websites but other browsers can]]
* Try with an alternative browser to try to determine if Firefox is the problem.
** [[Firefox and other browsers can't load websites]]

Why am I getting this App Store message for the new OS: The product distribution file could not be verified. It may be damaged or was not signed.

Why am I getting this App Store message:
The product distribution file could not be verified. It may be damaged or was not signed.

I had the same problem. Spoke to Apple support who directed me to Itunes support. Frustrating to say the least. Some have said remove virus barrier. I did and still nothing. Some posts have said to delete App store. DON'T DO IT.. App store is tuff to get back. This did work for me. Go to Finder, then go, pick go to folder, type in, /var/folder, and delete (send to trash). There were 2 folders I had to delete, KX & XX, and as soon as I sent them to the trash they returned but I was able to download & intall Mountain Lion and working well. Good luck..

Why is Mozilla Support not signing me in? PW & Username is correct

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