Why is my 6.0 fire fox crashing

my fire fox keeps freezing and set a few reports plz help

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash
Type '''about:crashes''' in the URL bar and hit Enter. 
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Similar Messages

Every time I come out of a web site Fire Fox crashes

Every time I come out of a web site Fire Fox crashes. I have loaded the latest version but it makes no difference.

Why not just use Firefox, and not use Norton Confidential until it is fixed ?
What benefits do you get by using Norton Confidential ?

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode j

Had to start Firefox in safe mode cause it kept crashing after i deleted the file. Now Fire fox Crashes every time I open it and I have to put it in safe mode just to use it, also it's not syncing with my iPad.

If you use Norton software, try disabling your Norton extensions. As of last week, there were severe compatibility issues with Firefox 24.

Fire fox crashes and freezes if i use it too much (kind of a good thing). For example if i use stumble fire fox will start to slow down then freeze completely. Does anyone have a solution or should i just switch to chrome?

Fire fox crashes and freezes if i use it too much (kind of a good thing). For example if i use stumble fire fox will start to slow down then freeze completely. I am using windows XP pro and a pretty decent computer. All software is up to date and i do no have a virus. I have even tried to disable my add-ons and plug-ins but it did not make a difference. Does anyone have a solution or should i just switch to chrome?

Please provide a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Do the issues still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

Firefox freezes trying to download or save files, Import/Export bookmarks, clicking (Tools) Options (was: Fire Fox crashes in Windows safe mode and in Firefox Safe mode)

Hi
XP sp3 4gb ram
Firefox 6.0.2
Firefox crashes every time I do any of the following. Then I have to force quit Fire fox.
If i click a download link on a web page, Firefox freezes the instant I click the link
...but Firefox does not freeze if I click a web link on a web page or page navigation link.
If i go to the Menu bar > Tools > Options, Firefox freezes the instant I select Options from the Tools menu.
...but Firefox does not freeze if select any other item from the Tools menu.
If I go to the Menu bar > File, Firefox instantly freezes the instant I select either "Save Page as..." or "Open file..."
...but Firefox does not freeze if I select any other option from the File menu such as: New Tab, New Window, Send Link, page Setup, Print, Exit etc
If I go the Menu Bar > Bookmarks > Show all Bookmarks > Import and Backup, Firefox instantly freezes the second I select "Import" or "Export"
... but Firefox does not freeze if I select any other command in the Bookmarks sub menus, nor does it freeze if I back out of the menu entirely.
Same as above for History if I select "Import" or "Export"
...so I have isolated the problem to a limited number of commands in Firefox that cause Firefox to freeze... described above. Everything else in Firefox works fine.
HERE IS A SUMMARY OF WHAT CAUSES THE FREEZING:
• Clicking a download link on a webpage
• Going to the Menu Bar > File and selecting "save as" or "Open File"
• Going to the Menu bar > Tools and selecting Options.
• Going to Bookmarks > Show all Bookmarks > Import and Backup and selecting either "Import" or "Export"
• Same as above for History if I select "Import" or "Export"
Everything else in Firefox works fine. I went through every menu command and checked for freezes. Only the commands I mentioned above cause the freezing.
I tried the following to try to fix it:
• Reset my modem and router (Problem still exists)
• Uninstalled FF. Deleted folders, profiles (Downloads.sqlite), Registry entries. Reinstalled. (Problem still exists)
• Restarted FF in Firefox safe mode. (Problem still exists)
• Restarted in Windows Safe mode and then started FF in Firefox safe mode (Problem still exists)
• Disabled Window firewall. Disabled ZoneAlarm firewall, Shutdown ZoneAlarm firewall. Set Internel Options to default settings. (Problem still exists)
• I reset the config option: browser.download.manager.scanWhenDone to false
What does work?
• Firefox does not crash when I click a link an go a website, navigate a page, use a menu item command.
• Firefox works fine on my other computer.
• Internet Explorer works fine on the computer that Firefox is having a problem on.
• My other applications work fine on the computer that Firefox is having a problem on.
I want to add that, I just overcame the XP Recovery Virus by following a post that suggested running the following software to fix the virus. Everything seems back to normal except Firefox.
The software I ran to fix the problem are listed below:
• malwarebytes
• superantispyware
• ccleaner
• combofix.
• smart defrag
• then load a good anti-virus. (I ran Zone Alarm virus scan)

Hi.
This is about a question you posted to the Firefox Support forum three months ago (I'm sorry you never got an answer).
Did you ever fix the problem where Firefox freezes or hangs, when clicking a download link or using (File menu) "save as" or "open file"? Or when going to the Firefox (Tools) menu and clicking Options ? Or trying to Import or Export bookmarks?
I found this thread searching for a solution for someone on MozillaZine's support forum who's having a similar issue. See this thread: (maybe something he's tried that didn't work for him will work for you?)
http://forums.mozillazine.org/viewtopic.php?f=38&t=2382953&start=15
 Cannot download or click tools -> options

I was typing a post on my blog and Fire Fox crashed. I lost my data. How can I get it back?

Fire Fox has been crashing the last few days. Tonight, I was typing an article post for my blog and it crashed again. I was just finishing the article (900 words). The open sites usually come back up and they all did except the blog post site. I lost all my article post. I worked 3.75 hours on this. How can I get it back?

Did you try:
History menu > Restore Previous Session
I'm not sure that's still available if you've been browsing around again for a while.
''Actually, you used session restore, so that's the same thing.''
I'm not sure what blog platform you use, but I've noticed that WordPress auto-saves for me at regular intervals. If yours doesn't do that, you should definitely see about getting it set up.

Fire fox crash report pops up, will not start.

<blockquote>Locking duplicate thread. 
Please continue here: [[/questions/899979]]</blockquote>
when I try to start firefox a sorry firefox has crashed window pops up. I tried to deleate fire fox and download a new version but i get the same results.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Why, after a Microsoft update (about removing malicious software) does Fire fox crash repeatedly.

I ran this update from Microsoft, and Immediately, Firefox crashed, repeatedly,( 5-6x) each time sending a crash report. I did the "reset Firefox" option, but this did nothing. I don't know anything about safemode, so I didn't try that.
I thought it a good idea to get the latest version of Firefox, so I googled it, and the first two links I tried, from your page, were stopped first by something in the browser, (I had opened Safari to get on the internet, even IE wouldn't open) then by my Vipre anti Virus. The third link worked, but today it is happening again, primarily when I tried to open another tab to YouTube, to share a link on Facebook. Each subsequent attempt crashed as long as the tab to YouTube was there. It was only after I stopped that tab from being recovered, did I get Firefox back up and running.
Since there was an issue with both IE and my anti Virus, I am wondering if the real root of this problem is the MS update, but I do not know. I do know everything was fine before this update.

Alright, I did all that. I created a new profile : default, and stored it in "Profiles" and clicked "start Firefox". It opened to a new Firefox, one where FB is NOT my home page, where I had to log in to FB. I see nothing that I can share with you.
Now what?

I upgraded to Firefox 3.6.4 and now every time I try to print email fire fox crashes THIS PROBLEM HAS NOT BEEN RESOLVED!!

F.F. 3.6.4. printing email causes F.F. to crash.
I have received three emails from tech support stating the problem has been resolved.
the problem has not been resolved!!
== Crash ID(s) ==
bp-e2fdb0a7-0986-4164-9be5-10f852100625 6/25/10 12:29 PM bp-592e70e7-4108-4ae5-ab2a-078d02100624 6/24/10 12:41 PM bp-0201e463-b7e3-420e-aefe-a04c42100623 6/24/10 12:36 AM bp-97ad8bf1-a308-4dec-ad80-aec5f2100623 6/24/10 12:17 AM bp-f4c0a94d-6c91-4186-bf14-b77812100623 6/24/10 12:09 AM

I have the same problem and have been following the progress with interest
I reduced Adobe to 6.17 but was loath to reduce Flash from 10.1 because of the risk of access
Reduced FF to 2 as well which helped initially but then the crashes because non-stop - as soon as it reloaded it crashed again. I had already removed anything from my program list that I didn't use very often and that could potentially interfere with FF.
Even threw eBay Turbolister overboard as I have had trouble with that in the past!
None of this frantic jettisoning helped one whit, and now the PC is crashing even without FF being running! Very disturbing
It runs fine in safe mode so I think I can discount a hardware problem
Was definitely FF to start as got the usuas FF error messages.
Now FF seems to have been erased so?
Running XP 512k 500GB HDD 32bit single core 1.8GHz
No recent hardware or software

I am a PC user, and Fire fox crashes many times, for no apparent reason.

I have all the requirements- XP, 1GB Ram, and 2GB of free hard disk space, yet Firefox crashes many times. And each time I have to download it again, is becoming a menace.

If you are running Firefox 3.0.1, you are using an extremely outdated version of Firefox that does have many known crashes.
If you go to [http://www.getfirefox.com www.getfirefox.com], and download Firefox 13. Then, use the Firefox Reset feature, does that help you crashes? [[Reset Firefox – easily fix most problems]]
Also, try reading [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]

Fire fox crashes every 15 minutes what i can do?

I have big issue with firefox. It crashes every 15 minutes i delete the old version and installed the latest version but the problem is still there

Are you using some software that runs Firefox in a virtual machine?
This looks like an issue with updating the safe browsing database files that is causing an out-of-memory problem.
You can look at bug report(s) attached to the crash report to see what this crash is about.
*[https://bugzilla.mozilla.org/show_bug.cgi?id=1014362 bug 1014362] - Large infallible allocations in UrlClassifier
Please do not comment in bug reports https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
Create a new profile as a test to check if your current profile is causing the problem.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

I already did this but don't know where to go for an answer. Fire fox crashed and I updated and now can't open IM's or SMS's from down arrow in Compose box on email page.

''dupe of https://support.mozilla.org/en-US/questions/910470''
I guess I have done enough and will check it out and see if I can get another Internet company as Firefox is to complicated for me.
I have been working on this for 3 days and have more to do in my life than fool with this. I have already posted the problem and don't know where to find the answer. I can't open SMS's and IM's in the pull down in Compose box on email page.

Its known issue, see;
* https://bugzilla.mozilla.org/show_bug.cgi?id=713014
you can open a bugzilla account and follow the bug, but i think its fixed in nightly
* firefox.com/beta

Fire fox crash I keep getting Mozilla crash report. How can i fix this

I am getting an error message when I try to open an item that firefox crash

Here are some suggestions for getting the best results from this site.
Create a user profile that accurately reflects the type of hardware you're using and your version of the Mac OS, or include that information in your first message.
Give details of the problem. A statement such as "it doesn't work" conveys no information. If it did work, you wouldn't be here. Instead, you should post something like this: "I did A; I was expecting B; but I got C instead." Include the complete text of any error messages you saw and where you saw them: in an application window, a CrashReporter window, a log, or whatever. Also include the steps you’ve taken yourself, if any, to try to resolve the issue. If the problem is of recent origin, did you make any changes to your setup just before you first noticed it?
Search the discussions for answered questions similar to yours before posting. If you found any relevant information, but it didn't help, include details.
Post in the appropriate discussion area. Usually that means the area for the type of Mac you're using, if the problem is hardware-related, or for the Mac OS version you’re running, if it’s more software-related. Some other Apple technologies have their own discussion areas.
Is the problem reproducible or intermittent? That is, does it always manifest itself when you take a certain action, or only at unpredictable times?
If asking about third-party software, specify what it is, the website where you got it (if applicable), and what version you have. Ask the developer for help first. Include the results of that contact in your message: what you did, and what happened.

I was asked to up grade my Firefox, when I did this the system crashed and I have lost use of my book marks and fire fox, I have not been able to fix it.

Two days ago I logged on to Firefox. I recieved a message that told me that I was using an out dated version. I had to up grade . I followed the instruction and when finished fire fox crashed. I am unable to delete firefox, reload it, or use it. I am forced to use Internet Explorer to use my computer. I have lost my book marked sites, and I am at a loss as how to retrieve what I have lost. I have tried to follow the instructions to fix the problem but I have not been able to fix the problem. I sent the crash information but recieved no responce.

cathorio wrote:
I recently changed my lap top. My problem is the new lap top won't accept my apple I D it asked me to sing up for a new one which I did.
I am puzzled by this. The laptop doesn't need the Apple ID - but iTunes does. I could be missing something but ....
Why would you not be able to use your existing Apple ID and iTunes account on a new laptop? If you authorized the computer - you should be able to use your existing account - unless you already had 5 computers authorized with the existing ID - and that was why iTunes would not accept the ID. However, I'm sure that you would have received a popup message from iTunes telling you that you had reached the limit.
I just received a new MBP and my daughter did as well. My entire family shares an Apple ID and we had no issues at all with my Apple ID and iTunes on our new computers and I did not have to sign up for a new account. Did you even try the old ID?

PDF in an Iframe causes Fire Fox to crash

When a page is loaded with a PDF in an Iframe, Fire Fox crashes almost instantly. It appears that this is a known issue?
In what release is this expected to be fixed?
Thanks

Those are problems with the Flash plugin.
See http://crash-stats.mozilla.com/report/index/e2fdb0a7-0986-4164-9be5-10f852100625
Do those messages have Flash objects embedded?

Why is my 6.0 fire fox crashing

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