Why is my 6plus turning off in the middle of calls?
my 2nd 6plus is having the same issue of turning off during the middle of a call. 20% of all calls my phone will act like it shut down while talking and then 20seconds later the apple logo appears like it is turning on. The interesting thing after the phone comes back on, the caller is still there. Apple says they have not heard this yet and I have had 2 6 pluses have the same problem - Sprint is the carrie.
thank u
I clicked that I had this same problem on your question...and just found this in another thread and am trying it after I send this to you. Hope it works for both of us!
Corby9
Re: Why does my apps suddenly shut down when in use?
Jan 8, 2012 10:22 AM (in response to Kctc)
I just got this problem fixed on my iPad. Here's what to do..
Double click the round on/off button at the bottom of the screen
A display of apps which are currently running will appear at the bottom of the screen
Press and hold an app icon until a little red minus sign appears on the icon (it will appear on all of them)
Press the minus sign, and the app will completely close. Clear all app icons.
Go to safari and make us all tabs are closed.
Reboot iPad by pressing and holding main power button on the top side of iPad.
The problem should vanish when you power up again....for good!
Good luck!
Like (1) Reply
Similar Messages
-
I just bought an iPhone 5s. When I try to sync to itunes my iphone turns off in the middle of the sync. How do I fix it?
It should be telling you to download the latest iTunes on your computer... you can't install iTunes on your iPhone.
-
New iPod Nano Turns off in the middle of any track playing - Apple Bummer
So, I just received my iPod Nano as a replacement to an early generation of iPod Nano's that are subject to recall. The new Nano has been updated as of 21 Jan 2012. Songs loaded into iTunes under MAC OS X Lion, iPod Nano synched with my computer, and I'm ready to go.
What - not so fast! Guess what? The Nano turns itself off in the middle of any track you play. I turned the shake and shuffle mode off to make sure that is not it. And it is fully charged. I even went through the reset procedures.
So its less than 24 hours new/old so I go for Apple support. My original iTunes etc accounts are associated with my house in America. But I live in the UK right now. So drill through Apple support and guess what? Well, I live in London so no support is available. And the Apple web site as usual does not provide much help in making calls.
Apple's web site says there is no coverage on this as it is out of warranty? 24 hours new? No warranty. It says it comes with a one year warranty. And Apple UPS'd it to me yesterday.
So question 1 is: Does anybody know what the problem is and how to fix it? I hope it isn't operator head space but who knows, maybe it is.
And question 2: Does anybody have a good 800 number for me to call in the USA?
Many thanks.Livin Doll wrote:
I have the same problem and wondered if it was loosey goosey headphones which were just cheap 10 dollars buds. So are you saying I should get new ear phones that fit tighter?
That would be my guess....Here is what Apple has to say about the problem.
http://support.apple.com/kb/ts3700
My guess is that it is a compatibility problem with older or aftermarket ear buds. My daughter has a 6th generation Nano and does not have this problem but keep in mind she is using the ear buds that came with the 6th Generation Nano. With the replacement program they are not sending new ear buds. I just did a test with my daughters 6th Generation Nano using an old set of aftermarket ear buds I had in my desk and I was able to duplicate your issue. I then used the ear buds from my Iphone 4s and did not have an issue with the Nano going to sleep and the music turning off. -
my i phone keeps turning off and turning back on cant play games because it turns off in the middle
Which jailbreak are you using?
-
I don't know how to fix this. If anybody could help me I would appreciate it so much!
Welcome to Apple Support Communities
To transfer files from another PC, you need a code that you have to insert in your Mac. As the code will be different, you have to turn off your Mac and start the migration again as you did it. Unfortunately, you can't do anything more -
My Ipod Shuffle will turn off in the middle of a song!
When I would listen to my ipod shuffle(2 gen. 1 gb) it would turn off. I wouldnt hit anything, i would just turn off. Sometimes I would just turn the swich off and then back on and it would turn on and work. Sometimes if I do that, it would turn on then back off. Sometimes, i would have to take out the headphones. And sometimes, it just wouldnt urn back on. I foy uhad this problem, or know how to fix it, please comment..Thank you!:)
I have the same problem with mine... I haven't been able to determine yet if a particular song is causing the problem, but I do know that restoring the software did not fix it.
-
HP Deskjet D1600 turns off in the middle of printing.
My D1600 turns itself off and goes offline after printing 2 pages from a print job of more than 2.
My orignal adapter suddenly stopped working so I sent it to get fixed but it hasn't come back yet. So I'm using another power adapter. A 0957-2094 HP Power Adapter. But the socket color for the adapter is gray and my printer socket is violet. Is it ok to use this power adapter for my printer? Or is the power adapter the cause for my printer to suddenly turn itself off while printing?Hello XXIIV,
The power adapter shipped with the Deskjet D1660 and the one you are using now is, as far as I can tell, slightly different in their output. If this behaviour started when you started using the "wrong" power adapter then I would definitely recommend that you wait until you receive the correct one. In fact, I wouldn't really recommend using anything but the power adapter that's intended for the printer to begin with. -
Phones constantly turn off in the middle of phone calls, texting or web browsing; help!
My daughter and I both have BlackBerry Curves that are approxiamately 2 years old. They are constantly shutting down during phone calls and web browsing even though the battery shows a full charge. When they finally finish rebooting the battery indicators show that they are completely drained and need to be recharged. The screens freeze regularly and the little clock icon keeps spinning whenever we try to do the most basic functions. I can't wait to upgrade to different phone but can't afford to buy four of them at once. What can we do to get by until we upgrade?
Wow Scotty1964. It's certainly strange that both phones are doing the same thing! Do you both share the same chargers? It may be as simple as the charger needing to be replaced if the phone is not getting the best charge to begin with. It's also possible that both devices downloaded something in common to cause the quirky behavior. Did this start after an update was installed on the phone? Or maybe an application was updated or installed? If just removing an application doesn't help, you may find a Master Reset http://bit.ly/zK7LOX may be the best way to purge the phone of the pesky trouble and have working devices in your hand until you're ready for those upgrades.
And I know money is tight, especially when you're looking to upgrade so many devices at once. When you have a chance, visit http://bit.ly/zpAY1E to check out all the online specials for phones. An upgrade may be more affordable than you think.
Thank you
JenniferH_VZW
Please follow us on Twitter @vzwsupport -
My Apple TV keeps turning off in the middle of set-up. What is going on?
I have been trying to set-up my Apple TV and everytime I get almost finished typing in my homeshare information the TV screen goes blank and the Apple TV wont restart for 10 or 15 minutes. What is going on?
Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.
You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.
Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.
There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment. -
Phone dies and shuts off in the middle of call?
I have a Blackberry 8300 curve, had it now for almost 2 years. Recently with no incident (didn't drop,get wet etc.) my phone just shuts off without warning when I am talking. The battery life looks completely charged (it is always yellow now) but the phone just shuts off. I am hoping it is just a battery issue but Att jerk said I need a new phone of course. Love my phone and just want to make it work with minimal money spent. Do you think I just need a new battery?Thanks in advance.
Welcome to the forums fellas
This could be a battery issue, but I can't say for sure. Try to drain the battery to 15% percent and recharge to 100% again...sometimes the battery counter needs to reset so that it can accurately predict the charge left.
3rd party apps and themes can also cause issues. Did this behaviour start to occur after installing something new?
Also check your "file free" in Options>Status. Try to keep this number above 15000000 Bytes because low memory can cause issues as well.
A media card can also be the cause this. Either of you installed a new one recently? Try running without it to see if it is the cause or not.
Remember to do a battery pull every few days:
1. Remove the battery while phone is turned on
2. Wait a few seconds before inserting it again
3. Allow the long boot up process to finish (takes a few minutes usually)
This clears most software issues that occur on blackberries from time to time. You could also use Quickpull, a free app that simulates a battery pull without physically removing the battery: http://software.crackberry.com/product.asp?id=27660
A battery pull reclaims memory lost during application usage and clears minor software errors that creep in over time. The blackberry runs an OS just like your PC runs windows and the battery pull is the equivalent of a reboot/restart on your computer.
Post back with your results/findings and we can take it from there!
Cheers,
Kijana
Please remember to:
1. Mark Accept as Solution on the appropriate post once your issue has been resolved
2. Give Kudos to helpful posts (click the star next to the post)
Thanks -
I wasn't able to use FaceTime or iMessages and found out it was because the "set auomatically" button was off under date & time in the settings area. Why does tha button turn off?
I wouldn't suggest going to get it yourself. You could find yourself in a situation you cannot get out of and could get hurt. Second, as stated before, it is more for misplaced or lost devices, not stolen devices. Many police agencies do not feel they have probable cause, just from your statement on a map location to justify attempts to recover the device. There have been many posts from others who have had devices stolen where the police will not confront someone based on that map location. I understand you are impacted by the theft, but this is what we have insurance for. To protect your content, from now on I suggest you put a passcode on the device. I hope you have changed all of the passwords for accounts you had on the device, since all of your content and data was accessible to the thief.
-
Why can't I turn off location services? Restrictions are disabled. The on off slidebar is grayed out. I'm concerned my phone is being tracked.
While I know there are phones that can do this, they really are not powered "off" - they are more in a hybernation state. However, the iPhone has never worked that way. Off on an iPhone means truly powered off - nothing is still running so there is no minimal function left ticking away to wake up the phone and sound the alarm.
-
I try to play an album on ITunes for Windows 7and it plays the first track then randomly goes to a different album and plays the whole of that. Can anyone explain why? Shuffle is turned off....
I am working on a friend of mine's 15g ipod(W/dock connector)and I am having the same trouble except it does it to all the songs. I have tried reseting it multiple times, but to no avail.
I am not sure that this runs on windows XP, it is absolutly archaic (compared to my 5th gen. 30g video).
Help?
15g ipod (w/dock connector) Windows XP
Windows XP -
why does my music stop playing when i press the sleep wake button? it says that the screen should turn off bu the music should still keep playing
This is usually a sign that your headphones are not plugged all the way in. Make sure the white part of the headset is flush with the body of the Nano and no silver from the plug can still be seen.
If you are 100% positive that the earbuds are all the way in, double check to make sure the headphone jack is clean and clear of debris and/or damage.
B-rock -
Why does my ipod turn off when I dim the backlight?
why does my ipod turn off when I dim the backlight?
Probably because you do not have the headphones plugged all the way in. Make sure the plastic on the headphone jack is flush with the body of the Nano.
Incidentally, you are not running iOS 1.x
Maybe you are looking for
-
Hello i have just gotten a new MSI R9 280x with building a new pc, when i installed all the drivers part from the GPU ones everything was fine, but when i installed the GPU drivers it started to crash such as "Display has crashed and restored" and so
-
Hp office jet pro 8600 won't scan
Wirelessly connected office jet pro 8600 won't scan in windows. I've checked to make sure proper services are running and they are. Started running diagnostics utility and the driver didn't check out but I have the correct one installed and the print
-
Simple JS works in Acrobat 7, but not 8 - why?
I have a simple form with 2 fields: "myname" and "phone". "myname" is a drop down list populated with 3 names. I want to be able to populate the "phone" field with a phone number corresponding to the "myname" field automatically. I have the following
-
Hi, It is for PI SP12 on AIX and Oracle. I am configuring the CRM 5.0 to PI 7.0. The CRM 5.0 is ABAP+J2EE system. I have created two RFCs in CRM ABAP side (SAPSLDAPI and LCRSAPRFC). Both of these RFCs are pointing to PIHOST and PIGATEWAY. The applica
-
What are the reporting changes in BI 7.0 and sap 3.5
Hi, what are the reporting changes in BI 7.0 and sap 3.5. can anybody know the other name of BI 7.0. what are the min,max no of load times. what is the load timings if the onsite office is at USA. Thanks & Regards, cheta.