Why is my 8GB iPod only allowing a capacity of 6.46GB and telling me it's full?

I want to add more music files to my iPod, but when I go onto the 'sync' page it tells me there is only 6.46GB of memory, but I know for a fact that I purchased an 8GB. Why is it saying the capacity is only 6.46GB? Is it something to do with software, and if not, what can I do?

The missing 1.54G is used by IOS itself and files known as 'other', plug your ipod into itunes and on the summary page you can see what is using what.
All bootable storage devices have some space used by the operating system itself, iPod are no exception.

Similar Messages

Why does the 8GB iPod only have a 6.39GB capacity

Why do they call my iPod an 8GB when it only has a 6.39GB capacity?

Because the iOS takes up most of the difference. What the iOS uses is not available to the user. Also see:
How Mac OS X and iOS report storage capacity

Why is my 8gb ipod touch full with only 227 songs

Why is my 8GB Ipod touch full with only 227 and nothing else. I also share my itunes with my Iphone, There is only audio on my IPod

Did you post this same question recently?
What is the detail format of the music? Music can be compressed to different degrees. The less compression the more storage each song needs.
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
What is the Other on my iPhone and How to Remove It
An "other" larger than about 1 1/2 GB usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software

Why does my 8GB Ipod Touch have Voice Memos?

Why does my 8GB Ipod Touch have Voice Memos? According to Apple's manual the Voice Memos will only work on the 32GB Ipod Touch. The old 8GB does not have a microphone.

The Apple Users Guide for the the iPod w/ iOS 4.2.1 says the the 2G, 3G and 4G iPod have voice memos but you need an external for the 2G and 3G models since they do not have an internal mic. No info on 8 GB model not having VM. You can get the Users Guide from the iBook store.

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

Just bought a new imac and tried to download all my music from my iPod but it only allow me to download purchased items and not the rest of stuff stored on a previous pc itunes folder. How do I get round this ?

The simplest way to transfer everything is to copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
See "External Drive" in this article-> iTunes: How to move your music to a new computer

I'm tying to make a payment for photoshop but the fields on the payment form won't allow me to enter the correct card information. Im based in Japan but my card is registered to a UK address. the fields only allow for a Japanese style address and postco

I'm tying to make a payment for photoshop but the fields on the payment form won't allow me to enter the correct card information. Im based in Japan but my card is registered to a UK address. the fields only allow for a Japanese style address and postcode. What can i do to complete the payment and get photoshop!

As far as I know, your registered location and your credit card information must match... but,
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

My daugther's ipod only displays the apple on the screen and we cant get it to do anything can anyone suggest what to do please?

my daughter's ipod only displays the apple on the screen and we can't get it to do anything. any suggestions ?

tia,
Click on the following link, which is an Apple tutorial which is related to the problem you are having:
http://support.apple.com/kb/TS3281

HT4623 How come my ipod only updates to ios 6.1.6 and not a iso 7 or 8?

How come my ipod only updates to ios 6.1.6 and not an ios 7 or 8?

Because iOS 7 requires 512MB of RAM and iOS 8 requires a dual-core processor. Your device doesn't have either of those.
(118885)

Why does my 8gb iPod Touch say it is over capacity when transferring songs from my 4gb iPod?, Why does my 8gb iPod Touch say it is over capacity when transferring songs from my 4gb iPod?

Okay So my little sister got a new 8Gb iPod Touch and it says that there is a little over 6Gb of space on it. I guess a little must be used up for formating or the operating system of the device. So that is normal I'd assume. Then she starts to sync her music library to the divice, all of the music that she had on her old 4Gb iPod.During the process it says that she is over capacity by .22Gb? How is that possible? How is it that her entire music library from Itunes and her CDs, a grand total of 700 songs, were able to fit on the 4Gb iPod but makes the 8Gb with 6Gb of usable space (said to be able to hold like 2,000 or more songs) over capacity?! could someone run me through a process to get all the music together so that we can get it set up right. I really have a feeling that somewhere we must have screwed up.
Thank you in advance for any help you can give.

This is really a guess but perhaps it's the factory-installed apps.
You might want to try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.

Why do the tv shows only have the 2.99 purchase option and not the .99 rental?

The tv shows options on my apple tv only allow me to purchase the show for 2.99 and not rent the show for .99. Why?

Not all TV episodes are available for rental.

Near Dead Ipod - Only shows black screen with apple logo and sick face ipod

I would be very grateful for any help.
I bought my 60GB ipod in the summer of 2005, whatever generation that makes it. Until recently it's been a little glitchy - sometimes the screen would appear to be functioning normally, but songs would not play. For example track 1 would look like it was about to play, then skip to track 2, then 3, and so forth. I had to force restart it regularly.
Today I connected my ipod to my macbook and itunes appeared to start (bounced in the dashboard) then failed to launch. The ipod screen looked as though it was connected (flashing red sign) but did not mount on screen. I tried to force quit itunes, but that didn't work and the computer froze. I did a force restart of the computer with the ipod plugged in, and it took very long to restart. The whole time, the ipod screen continued to flash the red sign. I unplugged the ipod and force restarted it.
Now, when I press menu, the black screen comes up with the apple logo, then periodically switches to a screen with an ipod with a sick face and "www.apple.com/support/ipod listed under it. I can hear a clicking sound when I hold it up to my ear.
I've got 40 gigs of music on it and I'd very much like to get that off since much of it is not backed up. Am I screwed?
C7

Likely a hard drive failure
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/itunes/download/
For old and other versions of iPod updater for window you can get here
http://www.ipodwizard.net/showthread.php?t=7369
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iTunes and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iTunes 7 and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ or ifixit at your own risk
http://www.ipodresq.com/index.php
http://www.ifixit.com/
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
Exclamation point and folder and nothing else
Spank your iPod
http://www.youtube.com/watch?v=3ljPhrFUaOY
http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
Exclamation point and folder and nothing else
http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
Cant put it into disk mode
http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
I think my iPod just died its final death
http://discussions.apple.com/thread.jspa?messageID=3813051
Apple logo & monochrome battery stay
http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
My iPod ism’t resetting and isn’t being read by my computer
http://discussions.apple.com/thread.jspa?messageID=4489387#4489387
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

Why is my ipod only allowing one speaker on my headphones to work?

my ipod is only playing music from one headphone speaker. it is not the headphones because i have tried multiple pairs. any ideas?

Try the standard fixes to rule out a software problem.
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod.
If still a problemyou likely have a hardware problem. Likely the headhone jack is bad. Apple will only replace your iPod for a fixed price:
Apple - Support - iPod - Repair pricing
There are third-party places that will replace the headphone jack. Here is onep lace. Google for others.
DigiExpress.us - The iPad Repair Professionals

Why does my 8gb ipod touch have 6.4 gb?

help i have bought an 8 gb ipod touch but i only have 6.4 gb. can i get the 1.6 gb back? how?

Like most computers/devices:
How Mac OS X and iOS report storage capacity

My iPod wont allow me to download certain songs and apps, why not?

I have tried to download certain songs and apps on my iPod touch, but for some reason where it say 'install' the button can't be pressed, I can download other apps and songs but its just songs and apps here and there. For songs as well, I can have them on my iTunes but not on the iPod, I don't understand!

Is the "Restrictions" feature enabled? You can prevent downloading explicit songs and apps with that feature. Check that and then try again.

20gb Ipod only allows 0-20 songs!!

I have an ipod 4th gen 2o gb click-wheel, i connect it to my computer, and itunes pops up; recognizes it, and starts to update, but after anywhere between 8-16 songs it stops and says "unknown error (-69)' please help i need this ipod to work!! if you have any idea of what the problem might be, please share!!
-thanks,
malachi

Hope this helps
http://docs.info.apple.com/article.html?artnum=302684

Why is my 8GB iPod only allowing a capacity of 6.46GB and telling me it's full?

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