Why is my account asking me to upgrade, when I have already paid for the annual service?
I had the SendNow service since July of 2013, it came up for renew this July, which it was renewed.
Why am I still being asked to upgrade my account, even tho I have paid for it to be renewed already?
Currently Send only allows me to send 50 image files at once and was able to with SendNow to send whole folders.
Please advise, this has become a pain in the *** for me, having to send multiple emails for so many files.
They ask you to upgrade to Adobe Acrobat Pro ... if you do so, you will get the money paid for future months back.
Similar Messages
-
Why is my Ipad asking to be activated when it has been activated for the past 2 years?
I restarted my ipad and now it is asking to activate. The ipad attempts but with no success since last night. It keeps telling me that the serve is down-but since last night? I connected to itunes but it does not recognize the device. Please advise.
Did you recently restore or update your iPad?
Do you have the app Cydia on your iPad? -
Why can I only get the first 7 episodes of the killing series 2 ... I cannot find any more to download on iTunes ???
Welcome to the Apple Community.
Are you sure they are available yet. You may have bought a season pass, which means they will download once they are available. -
Why is Adode Send asking me to upgrade when my subscription is active....It won't let me email files?????
I was able to get it to work….Thank you!!
Stacy
[private information removed by moderator] -
In the home page why does Firefox say I haven't upgraded when I have. So I upgrade again and still it says I haven't next time I log on. Today I upgraded to 9, it said congratulations on upgrading, I log off then log back on only to be told yet again I need to upgrade. What is going on?
You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained. You appear to have Firefox 8.0.1 installed which is the latest version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
i have acrobat standard and it will not allow me to edit.. every file i go to open it says "there is a active file open and must close in acrobat" other times it says account cannot be validated after I have already paid for it.. please advise
Hi Timothy,
The account cannot be validated error was due to a glitch on our activation server that has been fixed now.
Please try using acrobat now and check if you are still facing the problem.
Regards,
Rave -
SOME OF MY MUSIC I HAVE ALREADY PAID FOR IS ASKING FOR PAYMENT AGAIN
Hi,
I recently got a new iphone and my most recent downloads that i paid for from itunes are not there and are asking for payment again. How do i get my music i have already paid for?i didnt back it up to icloud before hand as i didnt realise you had to to it with itunes too. I have now paid for itunes match and it is still not showing the music that i purchased. The apple id is the same as before
-
I have a MAC PRO and a MAC AIR all dedicated to the same I cloud/Itunes account. i purchased i photo on the air but can i install it on the PRO free as i have already paid for it on my account?
Yes if your system minimum reguirements for hardware and software
LN -
My credit card was rejected but now I can't even use the apps I have already paid for. *** iTunes! I can't delete the card and use another payment method can't do anything. Is there a way around this? Or just another case of apple rear ending us hard?
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
If you have a credit card on your account then it will need to be valid. If you don't have a card to replace it with then have you tried removing it from your account ? On your computer's iTunes you should be able to edit your payment info by going into the Store > View Account menu option and logging into your account, and on your account's details page there should be a payment link.
Changing payment info : http://support.apple.com/kb/HT1918
If you don't get the 'none' option on the payment details screen then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ? -
When the first ipad came out i set it up and created an itunes account, since then she got an iphone and an ipad and everything was good. I had an android but wanted to try out the iphone. When i set it up ut jumpled all of our contacts, apps, and everythin. it was a mess.
Since, i purchased and ipad 2 and an iphone and to keep our stuff from combing i used a different computer and created an new apple ID for myself so our info wouldnt combine, I was wondering if i did the right thing or if i should have went about it a different way. I was going to see if there was a way when she purchased a song i could get it. I dont want to pay for the same song twice and only want to share songs. If i cant do this can i copy her library and paste it into my itunes??
Any help wouldl be greatly apprecieated we both have icloud set up but i cant figure out the best solution.Welcome to the world of digital media. Your can't really transfer it. I don't know what the rules are about transferring to your spouse but I do know that in some cases when you die, your heirs cannot inherit your digital media. This is why there is still an advantage to buying the CD since the usage rights belong to whomever holds the physical media.
A possible workaround is to burn the songs to a music CD with yout account (tracks only without song titles) and then having your wife upload it as a regular music CD onto her account. It's been a while since i've done this so I'm not sure if it would work now.
Please note that I'm not advocating copyright and/or TOS violations. I'm only suggesting ways to copy music for your own personal use which has traditonally been permitted. I only did this because I wanted to convert iTunes songs to mp3 files so I could burn them onto a data CD for use in my car. It would make sense that since married couples are a joint entity, this would be personal use.
Also, I'm not a lawyer so don't take this as legal advice. -
Downloads repeatedly ask to open even when I have already done so
A couple of recent downloads, which I have now deleted from the download list, keep asking to download a minute or two after Firefox is started up.
This is the window:
"You have chosen to open:
MSetup.exe
which is a binary file (18.9 MB)
from: http://download.microsoft.com
Would you like to save this file?
Save File Cancel"
Why is this happening? How do I prevent it?
Or is it a bug?You can check the downloads folder in the History Manager or the about:downloads page to see if you can locate unfinished downloads and remove them.
Note that entries may show more than once, so check the full list.
You can also check the home page setting to be sure that you haven't set multiple home pages.
You can check for problems with the <b>places.sqlite</b> database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible). -
How do I get what I paid for!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!??????????????????????????????
You don't need a serial number. The problem you're having is due to having the iWork trial installed. You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip. -
Why am I being asked to "complete the season" when I've already paid for it
I am having a number of problems since the upgrade:
* I can't seem to be able to delete whatched episodes of a series
* I'm being asked to "complete my season" when I've alread purchased it???I found that right clicking on my hard drive, Get Info and under Sharing & Permissions when the Privilege was changed to Read & Write, the authentication pop ups stopped and I could drag pictures to my desktop and save attachments there also. Now my hubby and I will investigate the Names under S&P. We know one is System, another is him sharing. There is a third that says everyone so it will be the main one we research. I get the basics of what they are - to secure folders etc. from someone getting into my computer. I'm sure this is a pretty basic description of the issue so I guess if you read this and try any of this to stop the authentication, you should make sure you know what and why.
Thanks for your help softwater. -
I recently bought an EP, a song, and a Add-on for a game, all while I had over $30 on my credit card, but now apple is telling me that I did not pay for my stuff. Now I cannot download anything new, and I'm being punished for apple having a terrible payment method. The money was taken from my bank account so either they messed up or apple is trying to steal another $6.50 from me, which is not okay. Any help would be greatly appreciated.
Contact the store directly. No one here can help you.
Barry -
I explained it most in my question but I am getting charged double for songs that I have already paid for and am not going to pay for twice because that is messed up. But I want to get some apps from the store and it wont let me because of $5.25. Who can I talk to about resolving this issue?
You're right, it would have been covered under warranty. But because of the user damage, chances are there's a 200-something dollar fee . If you explain to them that it had a defect previously, they might replace it for you at no charge. **MIGHT**. But they would have to believe that it had a defect previously.
Maybe you are looking for
-
I deleted the folder System en Macintosh HD and now when i on my mac it says Disk Error Press Any Key To Restart Please HELP !!
-
How to view ALL batch job details (SM37) at one glance ?
Dear all, I am documenting all released batch job details, the information required includes the job name, client number, job frequency .. etc. In order to see that information, i go to SM37 and click on each job to see the details. I have about 60 j
-
Having trouble transferring my complete library onto my new computer
hello. i am a fairly new mac convert and am far from what you would call a techy! i have a large collection of music from my personal cds and purchases etc. i was able to transfer all my music from my pc to my new mac mini last year without a problem
-
I have problem in space drive in my windows 8
I have a problem in my space drive , it is decreasing very fast .. every day I am checking the storge of my space drive .. I found it lower than the day before ... I made clean up ... but it did not work very well .. I lost till now more than 30 gb o
-
PARSE_APPLICATION_DATA Error during XML - NFe2
Pessoal, bom dia. Estou em um projeto de NFe 2.0 O cenário ABAP conversion (Response Message; error ID: CX_ST_MATCH_ELEMENT; (/1SAI/TXS4DFEC4071863FF72A429 XML Bytepos.: 0 XML Path: Error Text: Elem.'nfeStatusServicoNFResponse2' esperado)) Alguem já