Why is my Acrobat Pro now running in "Trial" mode?

Today when I attempted to launch Acrobat v10.1.12 (previously installed with CS6), I was prompted to sign in.
When I signed in, I am alerted that I am running in “Trial” mode. I am licensed to use Acrobat Pro through my CS6 license.
I recently signed up for CC in order to open and work on newer files provided to me.
Is this issue is related to the CC subscription, and how can it be resolved?

It could be CC taking over the CS software regardless that it should not.  See if the following related posting helps:
How do I prevent Creative Cloud from taking over my CS6 perpetual license?

Similar Messages

  • Acrobat Pro subscription slips into Trial mode

    Why has my Acrobat Pro subscription on a Windows laptop slipped back into a Trial mode twice?  The first time I had to turn to the chat at the help desk or phone help to get back to my subscription.

    Hi John,
    Please try these steps:
    Delete all the files from following folders:
    C:\ProgramData\Adobe\SLStore
    C:\Program Files (x86)\Common Files\Adobe\SLCache
    And, delete all files from following folder except cache.db
    C:\Program Files (x86)\Common Files\Adobe\ Adobe PCD
    Launch the product and activate again and check.
    Regards,
    Rave

  • Acrobat Pro XI goes to trial mode and signing in fails when printing (in not Adobe programme)

    I'm from Finland and when I joined Creative Cloud, I soon found out that Creative Cloud signing in doesn't work in Finnish even though it is possible to install some programmes in Finnish. So I uninstalled everything and installed all the programmes that I am using in English (International). No problem with that.
    So I have also installed my Acrobat Pro XI in English and printing / exporting pdfs works fine as long as I am working within Adobe programmes (e.g. InDesign, PhotoShop, Illustrator). The programmes sometimes ask me to sign in but it works fine in English.
    However, when I am trying to print or convert content in pdfs via webbrowsers or MS Office programmes (I have them in Finnish), I get a "Adobe Acrobat XI trial mode expired" window in Finnish and I am asked to sign in. When I try to sign in (via "Finnish window" which I cannot change in English at this phase), signing in (= Creative Cloud activation) fails, and the programme asks me to give the registration number. And that I don't have as I am using the programme via Creative Cloud!
    I have uninstalled Acrobat Pro XI and installed it again and it did not have any effect.
    Do you have any solution to this problem? It is very frustrating that printing pdfs succeeds in Adobe programmes only, it shouldn't work like that. (I am using Adobe programmes (installed locally "from the packadge", not via Createve Cloud) at work and printing pdfs works fine there.

    Thank you for your reply. I tried this, unfortunately it didn't solve my problem.
    I found the correct keys from "HKEY_LOCAL_MACHINE" etc., however, I didn't find the subkey "current" below "Language". I had "UseMUI" and "next" instead. First I tried setting the default UseMUI value to "acrobat.dll". No effect, the same problem came when I tried to print a pdf file using MS Word programme. Then I erased "UseMUI" and created "current" instead and set the default value to "acrobat.dll". No effect but no harm either, it seems.
    My operating system is Windows 7 Professional and the language is Finnish. The Microsoft Office programmes that I am using are also Finnish versions. So I do understand that this problems is rooted in the language settings, however, I have no idea how to solve this... I won't change my operating systems in the near future, and I would like to keep on using the Finnish versions of Office programmes...
    Is there any other HKEY settings that should perhaps be changed in order to get rid of this problem? Acrobat Distiller settings perhaps? Adobe PDF Maker settings?

  • I installed CS6, including Acrobat Pro, now I can't open Acrobat or PDF documents.

    I installed CS6, including Acrobat Pro, now I can't open Acrobat or PDF documents. All other CS6 applications are available. The icon for Acrobat just shows the internet explorer icon.

    There is a special procedure for Acrobat as part of CS. It goes something like opening one of the other applications and activating, then opening Acrobat (I think the others need to stay open) and activating it. It seems like a strange procedure and is likely documented in your info -- but I can't say for sure.

  • What is application memory and why does my macbook pro keep running out of it?

    what is application memory and why does my macbook pro keep running out of it?

    There is excessive swapping of data between physical memory (that is, the memory chips on the logic board) and virtual memory (one or more files on the startup volume.) That activity is relatively slow and causes the whole system to be less responsive. It can happen for two reasons:
              A long-running process with a memory leak (a kind of bug)
              Not enough memory for your usage pattern
    Please note that if the cause is a memory leak, installing more memory will not help. That's likely if you already have more than 4 GB of memory. Tracking down a memory leak can be difficult, and it may come down to a process of elimination.
    These instructions are for OS X 10.9 and later. Some details may be slightly different for earlier versions of OS X.
    When you notice the swap activity, open the Activity Monitor application and select All Processes from the View menu, if it's not already selected. Select the Memory tab. Click the heading of the Real Mem column in the process table twice to sort the table with the highest value at the top. If you don't see that column, select
              View ▹ Columns ▹ Real Memory
    from the menu bar.
    If one process (excluding "kernel_task") is using much more memory than all the others, that could be an indication of a leak. A better indication would be a process that continually grabs more and more real memory over time without ever releasing it. Here is an example of how it's done.
    The processes named "Safari Web Content" render web pages for Safari. They use a lot of memory and may leak if certain Safari extensions or third-party web plugins are installed. Consider them prime suspects.
    Another process often implicated in memory leaks is "inkjet4" or "inkjet8," which is a component of the HP printing software. If it's present, force-quit the process in Activity Monitor to solve the problem temporarily. Empty the print queues in the Printers & Scanners preference pane (which has a slightly different name in each recent version of OS X.) If you don't use an HP printer, reset the printing system. Otherwise, if the problem is recurrent, update the software (which may not help) or contact HP support.
    "Wired" memory should be a small part of the total. That memory is not swapped, but it makes less physical memory available which may then result in swapping. If you have a lot of wired memory, that's usually an indication of a memory leak in a third-party program that modifies the operating system at a low level. Ask for guidance in that case.
    If you don't have an obvious memory leak, your options are to install more memory (if possible) or to run fewer programs simultaneously.
    The next suggestion is only for users familiar with the shell. For a more precise, but potentially misleading, test, run the following command:
    sudo leaks -nocontext -nostacks process | grep total
    where process is the name of a process you suspect of leaking memory. Almost every process will leak some memory; the question is how much, and especially how much the leak increases with time. I can’t be more specific. See the leaks(1) man page and the Apple developer documentation for details.

  • Photoshop says it's running in Trial mode.

    Hi there,
    10 days ago I purchased the Lightroom+Photoshop package. I went on to install that on my Mac Pro but now everytime I open Photoshop it pops open the Adobe Application Manager who reminds my that there are X days remaining on my Photoshop trial. Lightroom works without problems.
    I can click on either License this software or Contintue Trial. When I select license this software I get the message that login is required. It already knows my Adobe ID. When I click on the Sign In button it just goes to the next screen that asks for a serial number which I obviously don't have since it's a CC product and we don't get serial numbers.
    The strange part is, I also installed it on my MacBook Pro and it works flawlessly there. It activates/registers without issues.
    Yesterday I removed all the CC software with the provided Adobe CC removal tools. I also manually deleted every trace of Adobe files I could find on my system (application support files in both the Libraries, caches etc). I then went on to reinstall the software but the issue remains. Lightroom works, Photoshop keeps claiming it's running in trial mode.
    I searched for a solution to this problem on the internet and these forums at first. There are a lot of people having this issue but no real solution is given (or no solution that actually works for me). It seems to be a somewhat common issue unfortunately.
    One of the things I read is that it could be a language issue, when installing the software in a different language than your OS. My OS is in Dutch but I installed the software in English international (because I'm not used to a Dutch language photoshop, I get all lost if it's not in English ). But on the other hand, on my laptop the situation is exactly the same. Dutch OSX, English CC install. And yet that works perfectly.
    Also my hosts file is clean, nothing is blocking communication to Adobe servers. I also tried disconnecting and reconnecting my account from inside the Creative Cloud menu app's settings to no avail.
    It frustrates me to no end that the almost exact same setup works on my laptop and not on my desktop machine. Especially because the Mac Pro is my work machine and I rarely, if ever, use Photoshop on my laptop.
    I really don't want to wait and see what happens in 20 days when the trial runs out. I don't know what to do anymore after doing that clean install (unless I missed just that crucial file that causes the issue..). Maybe it's an issue on the CC authentication server's end. Maybe I tried reinstalling too many times and it now thinks I'm running it on more than 2 computers? But that seems unlikely.
    I'm running OSX 10.9.2 on both machines.

    Chat Now button near the bottom for Activation and Deactivation may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Purchased application runs on trial mode only

    I published upgrate for applications below but it still runs in trial mode!
    Please help!
    https://itunes.apple.com/il/app/skazki-pro-martu/id507979798?mt=8
    https://itunes.apple.com/il/app/skazki-pro-martu!-igraem-ozvucivaem/id570143364? mt=8

    I'm guessin' your from Russia. So if they are running on trial mode, was the purchase made for FREE or paid?

  • Why is all Acrobat Pro help now going to Acrobat DC?  I do not have DC, I have a brand new Pro XI.  Even links on the Acrobat Pro XI page go straight to Acrobat DC.  Anyone?

    I do not have DC, I have a brand new version of Acrobat Pro XI.  I'm trying to get help with using the automatic detect fields feature and not finding what I need. Even links on the Acrobat Pro XI page go straight to Acrobat DC.  Anyone?

    Hi Gary,
    I have seen this issue occur with users who have this registry setting missing or have improper permissions.
    When you double click the attachment to launch the pdf it is saved and opened from the temporary folder unless saved specifically to a location.
    If you dont have the below mentioned registry key or improper permissions then attachments fail to open.
    Please  heck if the following reg key exists:
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
    or
    HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\Security
    Value Name: OutlookSecureTempFolder
    If the value exists, and if the value contains a valid path, Outlook 2010 uses that location for its temporary files.
    If the registry value does not exist, or if the value points to an invalid location, Outlook 2010, Outlook 2007, or Outlook 2003 creates a new subdirectory under the Temporary Internet Files directory and then puts the temporary file in the new subdirectory. The name of the new subdirectory is unknown and is randomly generated, depending on your version of Outlook.
    Please check the following key:
    HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security
    Note the location for: OutlookSecureTempFolder key
    Check if the same folder exists in the following location and if not create a corresponding folder in the location on C:\Users\<User account name>\Appdata\Local\Software\Microsoft\Windows\......
    Regards,
    Rave

  • Why is my MacBook Pro suddenly running as slow as syrup?

    Hello,
    I read some of the replies to the other posts about MacBook pro suddenly running slowly, and I am about to try a repair and do a few other things, but I was wondering if anyone could tell me if my etrecheck.com details offer a hint as to why it's running so slowly. I have pasted them below.
    A few things to note:
    1. I have since turned off Time Machine backup on this computer, and I am just about to uninstall the app BackTrack and all the LogMeIn crap.
    2. I repair permissions on this machine at least twice a month, sometimes more often.
    2. For the past month or so, my computer has been making this desperate sounding single beep after I log into my user account and after all the startup stuff is done. I read somewhere that it means my computer is about to die, but figured I would throw it out there.
    I appreciate any insight.
    Thanks,
    Jen
    Hardware Information:
        MacBook Pro (13-inch, Early 2011)
        MacBook Pro - model: MacBookPro8,1
        1 2.3 GHz Intel Core i5 CPU: 2 cores
        4 GB RAM
    Video Information:
        Intel HD Graphics 3000 - VRAM: 384 MB
    System Software:
        OS X 10.9.2 (13C64) - Uptime: 0 days 17:10:27
    Disk Information:
        ST9320325ASG disk0 : (320.07 GB)
            EFI (disk0s1) <not mounted>: 209.7 MB
            Macintosh HD (disk0s2) / [Startup]: 319.21 GB (168.57 GB free)
            Recovery HD (disk0s3) <not mounted>: 650 MB
        HL-DT-ST DVDRW  GS31N 
    USB Information:
        Apple Computer, Inc. IR Receiver
        Apple Inc. FaceTime HD Camera (Built-in)
        Apple Inc. Apple Internal Keyboard / Trackpad
        Apple Inc. BRCM2070 Hub
            Apple Inc. Bluetooth USB Host Controller
    FireWire Information:
    Thunderbolt Information:
        Apple Inc. thunderbolt_bus
    Kernel Extensions:
        com.logmein.driver.LogMeInSoundDriver    (1.0.3 - SDK 10.5)
    Launch Daemons:
        [System]    com.adobe.fpsaud.plist 3rd-Party support link
        [System]    com.google.keystone.daemon.plist 3rd-Party support link
        [System]    com.logmein.logmeinblanker.plist 3rd-Party support link
        [System]    com.logmein.logmeinserver.plist 3rd-Party support link
        [System]    com.logmein.raupdate.plist 3rd-Party support link
        [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
        [System]    com.oracle.java.Helper-Tool.plist 3rd-Party support link
    Launch Agents:
        [System]    com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
        [System]    com.logmein.logmeingui.plist 3rd-Party support link
        [System]    com.logmein.logmeinguiagent.plist 3rd-Party support link
        [System]    com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
        [System]    com.oracle.java.Java-Updater.plist 3rd-Party support link
    User Launch Agents:
        [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
        [not loaded]    com.nds.pcshow.plist 3rd-Party support link
        [not loaded]    com.nds.pcshow.uninstall.plist 3rd-Party support link
    User Login Items:
        BackTrackBA
        AdobeResourceSynchronizer
    Internet Plug-ins:
        Default Browser: Version: 537 - SDK 10.9
        AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        FlashPlayer-10.6: Version: 12.0.0.77 - SDK 10.6 3rd-Party support link
        LogMeIn: Version: 1.0.935 - SDK 10.7 3rd-Party support link
        Silverlight: Version: 5.1.20913.0 - SDK 10.6 3rd-Party support link
        Flash Player: Version: 12.0.0.77 - SDK 10.6 Outdated! Update
        LogMeInSafari32: Version: 1.0.935 - SDK 10.7 3rd-Party support link
        googletalkbrowserplugin: Version: 3.8.1.9672 3rd-Party support link
        npgtpo3dautoplugin: Version: 0.1.44.21 - SDK 10.5 3rd-Party support link
        AdobePDFViewer: Version: 11.0.06 - SDK 10.6 3rd-Party support link
        QuickTime Plugin: Version: 7.7.3
        SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
        WidevineMediaOptimizer: Version: (null) 3rd-Party support link
        JavaAppletPlugin: Version: Java 7 Update 51 3rd-Party support link
    Audio Plug-ins:
        BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
        AirPlay: Version: 2.0 - SDK 10.9
        AppleAVBAudio: Version: 203.2 - SDK 10.9
        iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
        Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
        Picasa: Version: 1.0 3rd-Party support link
    3rd Party Preference Panes:
        Flash Player  3rd-Party support link
        Java  3rd-Party support link
    Old Applications:
        /Library/Application Support/Microsoft/MERP2.0
            Microsoft Error Reporting:    Version: 2.2.9 - SDK 10.4 3rd-Party support link
            Microsoft Ship Asserts:    Version: 1.1.4 - SDK 10.4 3rd-Party support link
        Solver:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
        SLLauncher:    Version: 1.0 - SDK 10.5 3rd-Party support link
            /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
        /Applications/Microsoft Office 2011/Office
            Open XML for Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Setup Assistant:    Version: 14.3.3 - SDK 10.5 3rd-Party support link
            Microsoft Alerts Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            SyncServicesAgent:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Daemon:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Graph:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Database Utility:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Office Reminders:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Upload Center:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            My Day:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Chart Converter:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Clip Gallery:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        /Applications/Microsoft Office 2011
            Microsoft PowerPoint:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Excel:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Outlook:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Word:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            Microsoft Document Connection:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
        Microsoft Language Register:    Version: 14.3.9 - SDK 10.5 3rd-Party support link
            /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
        Aimersoft Helper Compact:    Version: 2.2.5.6 - SDK 10.5 3rd-Party support link
            /Users/[redacted]/Library/Application Support/Helper/Aimersoft Helper Compact.app
        Microsoft AutoUpdate:    Version: 2.3.6 - SDK 10.4 3rd-Party support link
            /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
        Aimersoft DVD Ripper:    Version: 2.6.2 - SDK 10.5 3rd-Party support link
        Spotify:    Version: 0.8.5.1333.g822e0de8 - SDK 10.5 3rd-Party support link
    Time Machine:
        Skip System Files: NO
        Mobile backups: ON
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 297.29 GB Disk used: 140.30 GB
        Destinations:
            kathmere [Network] (Last used)
            Total size: 2 
            Total number of backups: 43
            Oldest backup: 2014-02-28 23:49:13 +0000
            Last backup: 2014-04-12 04:35:47 +0000
            Size of backup disk: Excellent
                Backup size 2  > (Disk size 297.29 GB X 3)
        Time Machine details may not be accurate.
        All volumes being backed up may not be listed.
    Top Processes by CPU:
             4%    WindowServer
             2%    EtreCheck
             1%    hidd
             1%    systemstatsd
             0%    configd
    Top Processes by Memory:
        266 MB    firefox
        143 MB    com.apple.IconServicesAgent
        127 MB    softwareupdated
        102 MB    mds_stores
        74 MB    mds
    Virtual Memory Information:
        1.22 GB    Free RAM
        1.44 GB    Active RAM
        332 MB    Inactive RAM
        1.02 GB    Wired RAM
        795 MB    Page-ins
        288 KB    Page-outs

    OS X Mavericks: If your Mac runs slowly?
    Startup in Safe Mode
    http://support.apple.com/kb/PH14204
    Repair Disk
    Steps 1 through 7
    http://support.apple.com/kb/PH5836
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the method for:
    "Resetting SMC on portables with a battery you should not remove on your own".

  • Why does my Acrobat Pro 9 PDF print driver either lock up or become confused as to where it should store a file when printing a document from within the Firefox browser?

    I use Adobe Acrobat Pro 9.4.5 for creating .pdf files on a Windows XP SP3 platform. Firefox 6.0.2 is my browser of choice. This question only applies to the .pdf printing process. All other printer drivers work fine with this version of Firefox.
    In attempt to save paper, I choose to print most documents in an electronic .pdf format using the PDF print driver and save them to my USB drive. Before upgrading my Firefox version to 6.0.2 this process seemed to work fine but after upgrading the .pdf print process seems to be experiencing problems. This particular printing process will cause Firefox to lock up when the distiller tries to print the file to what I believe is a temporary folder under the Adobe folder. When it does this I am sometimes able to force it to complete the process but frequently it will only produce a log not a .pdf file. On other occasions the distiller will just lock up mid print without producing any kind of error message. In both cases I will frequently have to use Windows Task Manager to break out of the process which then shuts down the Firefox browser. I don't seem to have any problems when I use Internet Explorer to perform the same function. As far as I am aware I am running the most current drivers as Adobe automatically pushes down updates to me as they become available. Any ideas how I can overcome this issue or is it inherent to the new version of Firefox?

    The PDF file itself does not control the "print as image" preference, which should always be turned OFF unless there's a specific need to rasterize the entire page, and is turned off by default in all Acrobat and Adobe Reader installations.
    What's the filetype for the ultralight font and what export setting* are you using in ID? If you're exporting to earlier than PDF1.7, OpenType fonts will be converted and may experience some small changes in shape if their hint definitions aren't done right.
    *As a side note, bear in mind that InDesign does not use any part of Acrobat when exporting PDFs, so questions specific to that stage in the process should be posted to the InDesign forums.

  • Why is Adobe Acrobat Pro 9 crashing after my upgrade to Mountain Lion?

    OK. The day I upgraded to Mountain Lion was the day that Adobe Acrobat Pro 9 stopped working for me. I have tried re-installing Pro and now I'm getting the error message that "Licensing for this product has stopped working." I have been all over the Adobe boards and everything is written towards fixing problems pre-Mountain Lion.
    I tried a License Recovery Launcher and the problem there is that Power PC are no longer supported. Does the fact that Power PC apps are no longer supported have anything to do with this or are their other issues? Does anyone have any constructive solutions?
    I can't believe that there is not more discussions about this so any thoughts would be appreciated. Thanks!

    Mine is crashing, too, and I must assume that the 9.5.2 update is the cause. Version 9.5.1 of Acrobat Pro worked perfectly well on 10.8.2 in every aspect.  My crashes occur on trying to save as "Adobe PDF Files, Optimized".
    I think, it is not OSX at fault here but the Adobe update; I found a (PC related) post on the adobe forums.  Hopefully a fix will be issued by Adobe.  I wonder if it could be a font issue?

  • Why can't Acrobat Pro find printers?

    I have been running Acrobat Pro 8 on Vista Business for more than two years and suddenly, it cannot find our networked printers.
    Alll other software loaded on the computer, including Adobe Reader 9, print without any problems and Acrobat Pro used to. The problem has only occurred in the last month or so. The installation is Vista Business SP 1, and Acrobat 8.1.6.
    Any suggestions will be most welcome.
    Cheers, Geoff

    What action are you trying to take?  Could you provide some more detail about what you're doing to receive this message?
    -David

  • Why does my acrobat pro keep installing in Polish?

    I have installed and uninstalled acrobat pro 4 times now. I have completely remove any and all references of adobe from the registry.  A fresh download from adobe, my serial numbers and presto
    POLISH.  I even had Adobe walk me thru this, same results
    Does anyone have any answers?Acrobat Installation & Update Issues

    Anoop
    No joy I ran the tool, re installed from the Adobe site.  Install proceeded as it should.  I got the message "When you start for the first time you'll be asked to
    verify, activate, etc. I closed the install message, went to Acrobat Pro start button.  Hit button activation screen came up in polish
    changed language in pull-down to English North American, text changed, buttons were still in Polish. Hit what I think is Yes button
    Screen changed to all Polish 0 days left and a language I cant understand. This is install 5.  I have blueprints customers send me for my business and I cant open them
    because my trial is expired.  At least thats what the Polish screen is telling me.  I have a purchased serial number and this is getting frustrating.
    I went thru this whole install with Adobe and got the same results. If anyone has an answer I would welcome it.  My frustration level is at DefCon 2.
    David

  • Why is my Macbook Pro only running right when I am performing "repair disk permissions"

    Greetings,
    My mid 2012 macbook pro began running extremely slow.  I have performed all of the basic diagnostics from the help threads with no luck.  In the process, I noticed that when I perform the repair disc permissions feature in disc utility, the computer runs just fine.  When this process is complete, the computer is back to running slow.  Any idea what's going on?

    Have you tried:
    Repair the Hard Drive and Permissions - Yosemite, Mavericks, Mountain Lion or Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu. Select Restart from the Apple menu.
    If that doesn't help much then try:
    Reinstalling OS X Without Erasing the Drive
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Reinstalling OS X Without Erasing the Drive
    Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list.  Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
    Reinstall OS X: Select Reinstall OS X and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
    Also see:
    Reinstall OS X Without Erasing the Drive
    Choose the version you have installed now:
    OS X Mountain Lion- Reinstall OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
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  • Why is Final Cut Pro X running so slow?

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