Why is my adobe reader not responding then disappears

I have been having problems with the adobe reader XI.  It will go to the download screen and then open the document. But when I try to print it it tells me not responding and then closes.  really getting exasparted.  This has been going on for two weeks.  I have called my companies and they were looking into it but no luck.  So I did what the site said and uninstalled it.  then I reinstalled it as directed.  Still won't work.

Try disabling Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].

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