Why is my Airport Utility unable to find any Airport wireless devices?

A few weeks ago, my Airport express just stopped working.  When I looked at it the light was neither green nor amber but pulsing a pale green/yellowish colour. It's pulsing rapidly and I've tried everything I could find online so far.  I've held the reset button down for 8,10,20 seconds and each time it goes from solid green to solid amber and then to the pulsing pale green/yellowish light.  It does this whether or not the ethernet cable is plugged into it and neither my iPhone or the MacBook sees the Airport Express.  Any idea what's wrong?

Unfortunately, an internal electronic component has likely failed inside the AirPort Express and it will need to be replaced.....unless you want to spend some time on a real longshot by carefully sawing open the case of the Express along the center seam to open up the device to see if something obvious like a connector has come loose.

Similar Messages

  • AirPort Utility unable to find any Apple Express devices.

    Help! This is getting desperate. I bought an AEX for streaming music to my hifi. Installed it yesterday and it worked on both my desktop (running Vista) and my laptop (running XP). However I was experiencing sound dropouts on the Vista machine so, having researched on this forum, I tried to change a couple of settings in my wireless router (D Link DI524) to try and cure the problem.
    My wireless network is still working fine but since making the changes the AirPort Utility software just keeps telling me that it is unable to find any Apple Express devices and I cannot make a connection. It is the same on both my desktop and my laptop.
    I can't see why changing security settings in the router should prevent the Utility from connecting with the device as it has to do this during set up anyway to be incorporated into the network. I have tried a full re-set to factory settings but that didn't work. Any ideas? Otherwise this thing is going back to the store.

    It's ok. It seems to have cured itself. And downloading Vista Anti Lag has cured the sound drop outs too.

  • AirPort Utility is unable to fine any Apple wireless devices.

    Just installed Airport Extreme. Went beautifully:
    - iMac (OSX 10.5) can connect wirelessly to Internet,
    - IBM ThinkPad (XP, SP-2) can connect wirelessly to Internet,
    - iMac can print to printer connected to the USB port of the AE
    But if I try to administer the AE from IBM ThinkPad rather than from he iMac, though, and the AirPort Utility simply responds that "AirPort Utility is unable to find any Apple wireless devices [RESCAN]. Even though it is currently connected to the Internet using one .
    Do I have to join a network or otherwise tell he Windows machine about the AE somehow for it to "see" it? I don't know where to turn.
    Apple's doc on this subject is typically nonexistent.
    Any help is GREATLY appreciated.

    I do not believe that I solve this easily. I have restarted everything, connected directly wtih CAT6, patched my XP, reset the AE, etc. The ThinkPad is a work computer, and I believe that my issue is most likely related to some level of super-firewall-encryption-keep-me-same-from-everything kind of stuff that has been installed by my company, stuff which I am not going to try to find, remove, or shut off just so I can configure the AE from here.
    I have an old XP desktop connected to the AE through CAT6 that is able to read and manage the AE's configuration, and of course my iMac sees it perfectly. That will be good enough for now.
    Thanks to all who suggested solutions.
    KAS

  • AirPort utility unable to find any AirPort wireless devices

    Hi All,
    I have an issue I have no idea how to resolve. I recently purchased a 2TB Time capsule and after a few teething issues have had it working as both router and external storage. I have spent the last 2 weeks transferring all my media to this for central access from all networked computers.
    Its been running fine the whole time until today. For some reason my internet connection was dropped. I turned off the TC and my Modem, and then restarted in the right order.
    WiFi connection is Excellent. I can connect to my mapped TC drive, but I cannot connect to either the internet (my network is now only allowing 'Local Connection') and the Airport utility is unable to find any Airport wireless devices. I was hoping i'd be able to see an issue through the utility but it cant even recognise the device!
    I am yet to do a hard re-set of the TC as I want to avoid having to go through the network set up again and I assume this is the information that is lost? I'm also concerned I will lose the content of the TC and i really dont have the time or the patience to go through that exercise again.
    Any ideas?
    Thanks in advance,
    Mark

    Thanks for the quick response!
    My Modem is not the issue in this case as I have already connected via network cable directly to it and am using it to connect to the internet now.
    I had issues with IP conflict etc when setting up the network and suspect something similar this time, except I cant even open the TC to check the set up as AirPort utilities cant see it.
    I think I have the TC doing the routing as all periphrals attached to the network were getting a 10.0.1.x  IP address, but I have to confess this is not my forte and neither is pinging things as I dont understand any of the information that comes back!
    I assume the hard re-set option is a last resort? I'm tempted to just do it as I cant see I'll be any worse off than now... but I'll hold off and do the proper diagnosis.
    Unfortunately I'm away for the next 2 days so wont get this resolved before then... I have the internet hard wired so that will keep the wife happy... but i will look into this further and report back with more details on my return.
    Thanks,
    Mark

  • Working network, but airport utility unable to find any network devices

    Hi
    Can anyone help. I have a stable network which has been working fine for ages. I have an airport extreme + express(airtunes)X2. I was having problems with my printer and ran airport utility 5.3.2 which failed to find any of my devices, but my airport card has no trouble connecting to the network and internet. I also note that itunes no longer sees my remote speakers. I have re-booted everything with no change. All software is up to date on OS 10.5.6.
    Any ideas?????
    Iain

    Hi,
    I have the same problem. I'm very confused right now...I have one Mac and one PC that have both been able to successfully get online with the AEBS I have. A couple of hours ago, though, the wi-fi connection went dead with the PC. The AEBS has been showing a solid green light all this time, though. The Mac is online--and thank goodness because I wouldn't have been able to look or ask for help, otherwise! And our other various wi-fi enabled devices (ie my mom's iPhone and my iPod touch) have been able to get online, too. It's just the PC that doesn't want to work, for some reason.
    I tried turning off the firewall to see if that would help anything. It didn't. I also tried rebooting my PC and that didn't work. Then I unplugged the AEBS for a couple minutes to see if that would help anything, but it didn't. And then I went into Airport Utility on the PC, but the AEBS isn't showing up at all. Yet when I go into Network Connections and view available networks through Windows, it sees my network and I've got full bars in terms of reception.
    I'm very confused here. I really don't know what to do. :S Anyone have any suggestions? I'd definitely love to hear them.

  • AirPort Utility was unable to find your Apple wireless device after restart

    I keep getting this message when I try to setup my time capsule.
    "The settings for this Apple wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the Apple wireless device. You may need to select your network from the AirPort menu and try again."
    After this message, the time capsule cannot be seen in the airport utilities at all either, and requires a reset before it becomes visible again. I've tried renaming the network and the time capsule itself to shorter names without punctuation as I'd read sometimes helps, but it doesn't seem to work. I don't have an internet connection set up yet, but that shouldn't be a problem, as I've selected not to connect to the internet for now, and am just wanting to back up my computer for the moment. What is happening here?

    probablythestrongest wrote:
    I keep getting this message when I try to setup my time capsule.
    "The settings for this Apple wireless device have been successfully updated, but there was a problem re-joining the wireless network or finding the Apple wireless device. You may need to select your network from the AirPort menu and try again."
    After this message, the time capsule cannot be seen in the airport utilities at all either, and requires a reset before it becomes visible again.
    Until you can complete the Time Capsule configuration process, I recommend that you connect it to your Mac with an Ethernet cable instead of depending on a Wi-Fi connection. That would make a lot of sense given the rest of your situation, as it would make your backup process a lot faster.

  • Airport Utility unable to find any Airport wireless devices (specifically Time Capsule)

    I have a (2007) MacBook Pro running OSX 10.5.8, Airport Utility 5.5.3, and (2011) Time Capsule 7.6. The time capsule is not set up as a wireless station, it only connects to my exisiting wireless network to be used as a backup device with time machine. When I try to scan for wireless devices, the airport utility finds none even though the TC is on and the light is green. My other MacBook Pro running OSX 10.6.8 is able to find the TC and run backups just fine - both are on the same wireless network with the same default wireless settings in network preferences. I've looked at about every similar thread in these support forums and tried numerous suggestions, none of which have resolved my issue. I have called Apple tech support, and the only suggestion they gave me was to set up a new network location with default settings - this worked when they gave me the suggestion, and I used it every time airport would lose connection to the TC; however, it no longer works for some reason. Here are some additional details:
    This laptop has connected to the TC and made backups in the past. Every time I've established a connection, it has remained for a period of time (usually about a day), then would randomly drop and not be able to find the TC again. I was previously able to work around this by rebooting everything and setting up a new default network profile on my laptop, per Apple tech support suggestion.
    Suddenly, the previously successful "reboot everything/create new network location" quick fix doesn't work anymore. I've checked all of my router settings, and nothing seems odd - all pretty standard settings. I don't advertise my SSID for security reasons, but the TC is set up to manually connect to the correct SSID, and it's clearly working fine on the other laptop.
    My network preferences are also all standard. TCP/IP is using DHCP with an automatically assigned address. IPv6 is off. DNS servers are the same on all devices. I've tried renewing the DHCP lease many times, but that has no impact.
    In airport utility, when I select File>Configure Other and enter the address/password for the TC, it connects to it just fine - I can see and configure all of the settings on the time capsule. Still, it will not find it when scanning for devices and will not make backups with time machine.
    Incidentally, the same thing happens with my wireless printer and this laptop - will randomly lose connection and be unable to print even though the other laptop can print just fine. This leads me to believe it is a problem with the laptop and not the TC or router.
    Desperate to find a solution.
    Thanks

    Connect to TC by ethernet from any computer. Reset to defaults. ie hold in reset and wait until led flashes rapidly.. about 10sec.
    Then redo the setup. Use manual wireless settings.. set a different name to 5ghz.. so bands cannot swap at the client end. Set channels manually not auto.. pick the clearest ones for your area.. you can just trial and error it using channels 1, 6 and 11 or download a utility for the Mac to scan wireless usage.. !

  • Why Migration or Restore Utility doesn't find any Time Machine backups from Time Capsule ?

    Hello,
    After a big issue on my system (Lion), I had to do a full restore from Time Capsule and my problems started.
    Here is my setup:
    Time Capsule configured with account-based authentication
    MacBook with OS X Lion (x2) (1 needs a restore)
    I booted from Lion's restoration partitions, then I selected "Restore from Time Machine backup", my Time Capsule is detected. I hit "Continue", the utility asks my login/password. Then...nothing ! It seems that no backup is detected.
    Well, from another computer, I tried to connect with the same login/password and mount the sparsebundle backup...no problems
    To go further, I launched Migration utility from the working computer, then tried to restore from Time Machine backups....no backup is detected again !
    Solution:
    I had, from Lion's restoration partition, to mount the Time Capsule drive, then the sparsebundle image (the backup) from Terminal.
    After that, the restoration utility was able to detect the "local" mounted sparsebundle backup image.
    Aftermath:
    Not a single Apple utility, designed to restore my computer, was able to detect my Time Capsule's backups.
    I was able to use the command line utility to be able to restore my computer.
    Question:
    Did I miss something ? Am I the only one to do that to restore from a Time Capsule configured with account authentication ?

    I'm sorry I didn't get your point. I didn't find any answer in this FAQ.
    For the record, I checked my backups with Disk Utility, no damages were found, so it should work out of the box.

  • "AirPort Utility unable to find any AirPort base stations"

    I am getting it, along with a blanked out options panel even as I am using the two AirPort base stations and the Airport Extreme that are installed in my house. This confuses me.
    I get it on my 12" Powerbook with 10.5.2 installed, but not on the one that's still running Panther. I do not get it on the iMac running Panther.
    So does anybody have any idea why my "updated" PB can't see the network it's using? I have had Bonjour and Rendezvous issues in 10.5.2, too, so I am guessing these are all related somehow.
    I have not installed the most recent AirPort Utility because I am afraid it will throw me offline altogether. (Should I?)
    All advice welcome.

    I have the same problem. Two newer macbooks work just fine but an older powerbook that was running fine on the airport extreme now say no airport card installed. Any ideas for a fix?

  • Airport utility unable to find any airport devices

    OK, trying to use airport extreme as range extender.
    Netgear DGND3300v2 as base station
    Software updated on router and airport extreme. Why do I keep getting the above message? What am I doing wrong?!
    Thanks in advance.

    If you are trying to use the AirPort Extreme using wireless only with the Netgear, these products are not compatible for that purpose. The AirPort can only work as an extender with another Apple product.
    You should be able to configure the AirPort Extreme to provide more wireless coverage if you are connecting the Netgear and AirPort Extreme together using a permanent Ethernet connection.
    As far as AirPort Utility not being able to "see" the AirPort Extreme....out of the box, the Extreme provides a wireless network with a name like Apple Network xxxxxx. You have to log on to that network first...there is no security....before you open AirPort Utility.

  • Airport Extreme Seems Unable to Find Non-Apple Wireless Devices-True?

    My Airport Extreme does not seem able to find devices other than other Apple devices, eg, Airport Express. Is this a limitation of the Apple? Can't be, right?

    rockitdoc wrote:
    I downloaded iStumbler, but can't figure out what it does. It looks like it shows me all the networks within range, including mine, but not wireless clients. Is there any literature explaining what this app does?
    sorry, i re-read your initial post and i might have been on the wrong track. iStumbler does just that: it scans for networks near you and thus helps you troubleshoot your network in case you get interference.
    back to your your problem. i expect the BD player is a blue ray player so see if this thread http://discussions.apple.com/thread.jspa?messageID=10649941&#10649941 provides any pointers.
    good luck !

  • Airport Utility can no longer find my airport wireless devices

    I have sucessfully installed a new Airport Extreme and Airport Express in the house and everything including iPad, Apple TV, Sonos and iPhones are all connect up and running fine.
    I am using a Laptop running Windows 8 that is also connected and on line.
    I tried to connect a WD external hard drive this morning. Since then when I open the Airport Utility on my Laptop an error message appears stating that "Airport Utility unable to find any Airport wireless devices."
    This isn't creating any real problem as I dont have an urgent need to access the Utility programe but does anyone know why this error has occurred and what I can do to rectufy the problem?

    Turn of the MG and unplug the power cord. Leave it off for about a minute and then reconnect the power cord and turn the power back on. Wait while the device attempts to reconnect to your wireless network - the blue wifi symbol on the MG will flash and then stay on once it has connected. If it keeps flashing then you will have to reconnect the MG to your wireless access point via the control panel on the MG.

  • On Windows XP: AirPort Utility was unable to find any base stations

    hi, I've been using AirPort Extreme for at least a year to connect both my eMac and my Lenovo Thinkpad which uses Windows XP. yesterday my Thinkpad was infected with a virus and I went through a lengthy remote session with Norton Antivirus tech people to get rid of it today. Sometime in the middle of the session the Thinkpad stopped being able to connect to the AE wireless network. I got back on the internet by plugging the Thinkpad directly into the router.
    Now on the AE utility it says "unable to find any base stations." so far I tried uninstalling and reinstalling the AE utility and unplugging and restarting the AE base station. On my eMac everything seems to be fine.
    Please help!

    Thanks for your instructions. Basically the same results happened. Is there something else I should be doing on the PC notebook end to connect? The AirPort Utility on my PC still doesn't see any base stations. So using the Access Connections setup the only way I could see to connect with a password was what I described in the previous post. Access Connections sees my network, but fails to connect to it.
    Just to be clear, there hasn't been any problem with my notebook seeing the network. For a long time until recently it was seen by the AirPort Utility on the PC. When Access Connections fails to connect it asks if I want to configure the network and there's a bunch of settings. Connection type: infrastructure or Adhoc, Wireless security type "use static WEP keys", "Use Wi-Fi protected Access - Pre Shared Key (WPA-PSK)" - that seems to be the right one, so I choose it and under Properties there's more options. Access point authentication, WPA-PSK or WPA2-PSK; I've tried it both ways. Data encryption: TKIP or AES, I've been using TKIP. Under Pre-Shared Key, there's the only box I see to enter a password (see previous post).

  • HT3728 AIRPORT UTILITY IS UNABLE TO FIND ANY WIRELESS DEVICE 5.6.1

    Ok So I have bought a 2TB Time Capsule, for the past few weeks we have been doing our backups on it etc and just using our already installed Netgear wireless router. Tonight I decided I would "extend an already existing wireless router" - after following all the steps etc and then clicking apply etc, the Airport Utility said that it would need to restart the time capsule etc. After about 5 mins and it looked like it had frozen, airport utility re-started and now all i get is:
    "Airport Utility is Unable to find any wireless device. Make Sure the Airport Wireless Device you want to set up is plugged in and in range of your computer, and then click rescan"
    I have clicked Rescan like 10 times
    I have quit and restarted Airport Utility as well as my Mac OSX 10.5.8
    I have pulled the Time Capsule plug out of it and restarted it
    I have turned of my airport on my computer and turned it back on again
    I have read a number of posts - yet nothing seems to give me any more options other than to rescan.

    If you are trying to connect the Time Capsule to the Netgear router using a wireless only connection, Apple's "extend a wireless network" feature was designed to only work with other Apple routers. It is extremely unlikely that this setting would work with a Netgear product.
    You will need to start over again and perform a Factor Default Reset on the Time Capsule and then re-configure it back to the original settings that you set up previously.
    Resetting an AirPort Base Station or Time Capsule FAQ

  • Airport utility was unable to find any airport wireless device

    Installed Airport Extreme connected to my PC running XP Pro. Configured my wireless network successfully. Updated to Aiport Utility for Windows ver 5.5.2 and the Airport Utility shows the 'unable to find an Airport wireless device' message and the 'Rescan' button. I uninstalled the upgraded Utility software, unplugged the Airport Extreme, installed the original software from the supplied disc, held down the reset button while plugging the power back in and waited till I got the amber/green fast flashing lights at which time I released the reset button.  No change. Then upgraded the Airport Utility back to 5.5.2 and still no change.  I can connect to the web from my PC and to an open wireless network named Apple Network f9561d.
    Any help getting access to my Airport Extreme greatly appreciated. Thx

    PC was/is always directly connected to Airport Extreme via ethernet. Windows XP Pro firewall always has been disabled (double checked). No firewall software.  Disabled PC Tools malware protector.  No virus protection or scanning software.
    Only things showing in toolbar are NVidia Settings, Windows Volume Control, Network Connection icon,Safely Remove Hardware Icon and the time.
    Don't have anything running that would block any ports.
    Airport Utility for Windows is version 5.5.2.
    Did another factory(?) reset as described before and pressed 'Rescan' button 15 times with no change. Devices connected via wireless are Nexus smartphone & HP laptop running Vista. All can access Internet, but slowly.
    Tried rebooting PC several times with no difference. Tried plugging the PC ethernet cable into different ports in the Airport Extreme before I realized that I could always access the Internet from the PC so I was wasting my time : )
    Tonite I unhooked my DLink wireless router, hooked up the Airport Extreme, installed the software, configured the network (perfectly) and then checked for and installed the
    Airport Utility software upgrade (no others). As soon as it finished installing, I ran it and ended up with the error. I didn't install anything else or even run any other software. I saved the configuration, checked for and installed the upgrade.  I haven't changed ANY settings on the PC or run any software other than Firefox to create my Apple account to report this problem.
    Any help greatly appreciated.

Maybe you are looking for