Why is my apple account being frozen

Dear Apple Customer.,
It has come to our attention that your Apple store Account Information records are out of date and for this reason we have frozen your account and you will be unable to use your Apple Account information both on Itune Store and over the phone, which may aswell result in shuting down of your account if you do not update your billing information within the next 48 hours.
Please update your billing to continue using your Apple Account as usual through the Apple link below.
www.apple.com/unsuspend/appleupdate/login.php
Sincerely,
Apple Store Services Team
© 2014 APPLE Inc. All Rights Reserved
PLEASE EXPLAIN

It's a fake. Do not reply to this message in any way. Just delete it.
http://support.apple.com/kb/HT4933
Regards.

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I keep receiving emails about my apple account being frozen unless I verify my account details. Is this a hoax?

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Why is my Apple ID being locked out every time I go to use it? I haven't even attempted to log in for about 4 or 5 days, but today on my first attempt to do so, it said my account had been locked for security reasons. This is the third time.

I only sign in to iTunes' store about once a week or so. But during each of my last 3 attempts (on different days, several days apart) on my first attempt to enter my password and hit submit, I am immediately told that my Apple account has been locked for security reasons and it wants to take me to a page to reset my 'forgotten' password. I am using the CORRECT password.
Perhaps someone else is trying to break into my account or is mis-entering theirs but my account should not be getting locked like this. It is very frustrating to have to go through the reset password procedure each and every time I want to go into the store. It seems to me that Apple really doesn't want me to buy any more apps from them as they keep refusing me entry into my own account, each and every time I have tried to use it, for the past few weeks. I am not their best customer, but they aren't giving me much of a welcome invitation to become one, if I'm going to be treated like this.
I just bought my iPhone 4 less than 2 months ago. I paid extra money to upgrade early, just to get this phone because it was so highly recommended by everyone I spoke with in different stores (BestBuy and Verizon). I even bought the 2 year upgrade to my Apple services in case I needed to ever call them, and so far I haven't had to, yet. But I definitely will call them if this isn't straightened out.
It looks like this other user could be tracked and an email could be sent to them from Apple to let them know what they are doing - trying to sign into the wrong account, and are locking somebody else out of their own account because of their error....and to remind them of their correct information or how to get it and to write it down or save it somewhere so they don't keep on doing this.
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For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
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It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
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For assistance with a disabled account, see this support article:
http://support.apple.com/kb/TS2446
If that doesn't help, contact iTunes support via the link provided toward the bottom of that page.
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

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Hi
Thanks for the replies.
Sorry I did mean to say Hub I know about the Hub working without being logged in its just that:
A) when I contacted BT (last Friday) they said that the order had not completed yet.
B) Because of logistics I needed to set up the wifi as soon as I could (its a long story) and something told me to get registered before I tried the Hub in case I had a problem getting connected.
I have tried to contact BT again today and have been on "HOLD" for at least 2 hours finally when I got speak to someone I was told he would have to connect me to a colleague then put me on "HOLD" for 15 minutes then when I was connected to his colleague after telling him all the problems I was cut of I thought that the guy would have had the decency to phone me back but NO so I had to go through all the rigmarole of waiting to try and speak to someone again after being on "HOLD" for 45 minutes I spoke to a lady who said that the problem had been passed to the technical team and that the gentleman I spoke to on Friday should have told me 2 working days and not 48 hours.
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Why do these company's like BT promise the Earth and deliver nothing if some one from BT had the decency to return a call and say sorry the problem is being looked into I could have accepted that.
Had a problem with BT in the past when a unknown trailer became dislodged from the towing vehicle the trailer then felled the Telegraph pole carrying our line when we contacted BT to report the "fault" they said they would run a check on the line, they then said the line was working fine and that there was no problem???
Had to wait 28 days for the pole to be replaced.
DS I will go with your idea and send the details to the modarators.
Regards
why_me

Why is my Apple ID not working in iTunes and App Store on my iPhone? Nothing happens if I click buy for apps or music. If I then go to settings/iTunes App Store my Apple ID is not there. If I then enter ID and password it does not save or link to account?

Why is my Apple ID not working in iTunes or App Store on my iPhone? When I try to buy apps or music it asks for Apple ID so I enter my info and nothing happens. When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account. I do not have this problem with iPad ID is stored and can be used in App Store and iTunes. I have just upgraded to 5c and it's still a problem.

LeesaHeeley wrote:
When I go to settings/iTunes App Store my Apple ID is not there. When I enter my ID and password it does not save or link to account.
When fist setting up your new iphone you will be asked to log in with an apple id and password. If this did not happen you can then do as you suggested going to settings to itunes and app store and add your apple id login. This apple id login must have already been created for the iphone to accept it. If this apple id is already created but is not being accepted by your iphone you then should shut down your iphone and restart the device.
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Why is my apple account being frozen

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