Why is my apple id account not eligible to buy gift certificates?

I just want to buy a gift certificate but it says my apple id is not eligible to purchase gift certificates.  I have checked my c/c details on my account and they are all fine.  This is seriously frustrating.  Any ideas?  Thanks

Who knows?
Settings>iTunes and App Stores>Tap your ID and sign out. Reboot your iPad.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Go back to the settings and sign back in again and see of it works now.
If it doesn't work, post back with some information that might help us help you. Describe what you are doing in some detail and it might let us better understand why this is happening.

Similar Messages

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    No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.

  • HT204053 Why does it say my apple ID is not eligible to purchase gift certificates

    Why does it say my apple ID is not eligible to purchase gift certificates

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Account not eligible to buy gifts. Why?

    I have opened a new account and purchased music already today. However I did want to buy a gift certificate. I got a message saying that my account was not eligle to buy gifts!! Why?

        Thanks for reaching out to us here javed2014! Only our prepaid customer service team will have answers to your questions. Please contact them at 888-294-6804 at your convenience.
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  • Why am i getting a message that says my apple id is not eligible to purchase gift cards?

    when i try to buy a gift card online thru itunes i get a message that sayd my apple id is not eligible to purchase gift cards? whats going on......

    Soto wrote:
    seems like a call to apple is needed, sorry I couldn't help.
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  • HT2736 apple id not eligible to purchase gift certificates

    Hi
    I tried to purchase gift certificate today
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    Thanks in advance

    Do you have a Credit Card associated with your Account...?
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    Use this Link  >  Apple  Support  iTunes Store  Contact
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  • HT2736 not eligible to purchase gift certificates

    So for many years I have been able to buy gift certificates, until now. I get a message saying my account is not eligible to purchase gift certificates. I contacted Apple and all they could say was yes, I am not eligible to purchase gift certificates, but they offered no explanation.
    This is lame, considering I have been buying gift certificates for years.
    Any ideas as to why?

    My account had a $0.48 credit balance and it said it was going to charge my credit card, which is what I wanted. I have since purchased something to remove the credit balance then tried again. Still no luck.

  • Why my ID is not eligible to purchase gift certificates. I need your help.

    I want to purchase gift certificates by e-mail, but the system prompts "This Apple ID is not currently eligible to purchase gift certificates. I want to know how I need to do in order to buy, tomorrow is the birthday of my friend, I hope you can reply to me as soon as possible.Thank you!

    You can't resolve that by yourself man. Contact support so they can check:
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  • Not authorized to buy gift certificates?

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  • HT2736 Account currently not eligible to purchase gift certificates?

    iTunes says my apple id is currently not eligible to purchase email gift certificates. Why is that? Could it be because I recently changed my address on the account?

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  • HT2736 My apple ID is not eligable to purchase gift certificates

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    Welcome to the Apple Community.
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  • Apple id is currently not eligible to purchase gift certificates

     

    I finally figured out that this is a fraud prevention "feature," and Apple/iTunes is deadly serious about it. ... I contacted support. They emailed back a day later and asked me to send a copy of a utility bill to verify my address. Well, I live on a SEMINARY campus where all bills are paid. Here is an excerpt from the support reply....
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  • TS1424 why do i get this message "This Apple ID is not currently eligible to purchase gift certificates."

    Why do i keep getting this message when i try to buy gift certificates "This Apple ID is not currently eligible to purchase gift certificates".

    That's strange.  I had a different issue regarding the purchasing of a gift certificate.  I emailed Apple support.  The response I received did not mention gift certificates no longer being available. You'd think they'd mention that in the email.

  • TS3297 "This Apple ID is not currently eligible to purchase gift certificates."

    Trying to buy a gift certificate and get this message.  Why?  Need help please.  Looks like lots and lots of people get this.
    Macbook Pro 15 inch with iOS Mountain Lion.

    Hi Cindy Lou
    I spent hours on Thanksgiving Day, November 22, slowed by so many steps and distractions, to send an important birthday gift the "Buy Itunes gift" specifically says you can do - only to get this not eligible Apple Id over and over.    I called customer service on the 23rd which contacted some dept. and then the  senior advisor, my understanding was they new why my account Apple Id was not eligible but they would not, could not tell me.  Really???     Ridiculuous - the system let me buy a $1.29 song but not a $50.00 gift certificate - does that make good business sense.   There are options to "I anything and everything"  after dealing with the website and people through customer service that offer no solutions that will be the way I go.   No customer satisfaction.   Glad this happened before I changed to IPhone - would not think of it now.
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  • Why do I get a "account ID not authorized to purchase gift certificate online?

    Any help with this question?

    Are you trying to buy an iTunes gift certificate online that you can either download and print or email to someone?  Are you getting this error? “This Apple ID is not currently eligible to purchase gift certificates. You can purchase iTunes Gift Cards from a variety of retail locations.”
    It seems that Apple has been limiting certain accounts due to all of the fraud that has been happening lately. Hackers were stealing peoples passwords and buying gift certificates that they were selling on eBay or the black market.
    In order for your Apple ID to be eligible automatically you need to purchase something with your credit card from an Apple Retail store on apple.com.  Others have had success with removing all credit cards from the account and then adding one at the time of purchasing your iTunes Gift Certificate.
    I contacted apple by email and they resolved my account issue but took 24hrs.
    Hope this helps

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