Why is my apple id not accepting my password

My sons iphone is not accepting imessages.  He can send them out but he doesnt receive from my iphone.  Also, when I was looking at his imessage and facetime it asked for the apple id password and it wont accept his password and I know what his password is.  How can I fix this?  He also cant not connect to the apple app.  Help?

Welcome to the Apple Community.
Is the iTunes Store location set correctly, have you tried restarting the router.;

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