Why is my Apple ID still disabled when supposedly  was fixed by apple httsupport this am over 12 hours agora dithery said it would be disabled no longer then 8 hours and I still am unable to buy anything in the I tunes store or pay for any apps or games

Why is my Apple ID still disabled when supposedly it was fixed by Apple ID support over the phone  this am over 12 hours ago and they  said it ( my Apple ID and password) would be disabled no longer then 8 hours and I still am unable to buy anything in the I tunes store or pay for any apps or games.

We are fellow users here on these forums. Have you tried logging out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then logged in and seeing if it then works ?

Similar Messages

  • HT5731 hi i am unable to purchase anything from the i-tunes store

    please help i play an online game called clash of clans, but i am unable to even make a smple purchase.

    Hello Archit,
    I was researching your issue and I feel our iPhone Troubleshooting Assistant will be able to help with this.
    You can find it here: http://www.apple.com/support/iphone/assistant/phone/#section_1
    If that doesn't quite resolve the issue for you, you may want to sign out of, and back into the iTunes and App stores in the iPhone Settings. This article will show you where to go to do that named iOS: Changing the signed-in iTunes Store Apple ID account, in particular this section:
    Changing your Apple ID account
    Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
    Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
    This says to sign in with another account, or create a new one, but you can use the same one to sign back in with.
    All the best,
    Sterling

  • HT5312 why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put

    why can't I sign into my account and add a rescue email so I will be able to redo my security questions? I have been unable to buy anything from Itunes because it's asks me for security questions that I don't remember what I put in the first place

    1. Because if you could, someone who breaks into your account could do it as well.
    2. You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (96882)

  • My itouch is asking me for answers to security questions that I never answered and it won't let me buy anything from the iTunes store.  I tried a hard reset to original settings but it still asks for answers.

    My daughter's itouch (registered to my apple account) is asking for answers to security questions that I never answered and it won't let her buy anything from the iTunes store.  I tried a hard reset to original settings but it still asks for answers.  How do I reset the security questions or get rid of them appearing altogether?  I can purchase apps on my phone (same apple account) and it doesn't ask me for security questions.

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?

    I just got a MacBook Pro and when I was setting up I got this voice over thing to help me out...I now can't get rid of it and it is driving me crazy...can anyone help?

    System Preferences > Universal Access. Turn off Voice Over in the "Seeing" tab:

  • HT2731 I have created an Apple ID and password but I keep getting this message when I try to buy something in the i tunes store: "Use another apple ID"

    I have created an Apple ID and password but keep getting the following message when I try to buy something through the itunes store "Enter another Apple ID"
    I had been buying things ealier with another Apple ID that I set up for my husband. The first time I ran into this I went ahead and set up another account for my self but am still getting the same message. What do I need to do?

    you need to review the account and verify it, including payment method. If there's no option that states 'none' next to the creditcard options, you'll need to use a creditcard for this.

  • I am trying to buy something on the I tunes store and when I click purchase it keeps telling me to come to this site. Can someone please help me.

    I really need help. I need to buy stuff for school.

    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • The i tunes store is for a short time not available, what is going on. Iam waiting for my downloads

    The i tunes store is now for 3 days for a short time not available what can i do?

    Hi, Arimor1.
    I hate being the bearer of bad news but a quick search on Google indicates that the UK iTunes Store is not doing business with the self-governing Bailiwicks that comprise the Channel Islands.
    For what it's worth, one fellow says he's discovered a workaround .

  • TS3297 I am  unable to buy anything in itunes. When I press the buy button nothing happens. I have my credit card information on there and also $15 itunes credit.

    I am unable to buy anything in itunes. When I press the buy button nothing happens. I have credit card into and $15 credit on itunes. Has anybody else had this problem and if so what was the solution.

    Go to a place in France and purchase an iTunes gift card. You should be able to use that in the French iTunes store if you have a French address associated with your iTunes account.

  • HT2589 when I try and log in my i-tunes account or my app store account on my i-phone it says "this apple I.D has not yet been used on the i-tunes store" it gives me 2 optins "cancel" or "review" I press review, enter my bank details but they decline..why

    Hi can anybody help or advise me? I've recently bought the i-phone 4s, I've set up my apple I.D and password but everytime I try and log in it says "this apple I.D has not yet been used on the i-tunes store" I click "review" follow the instructions and agree to the terms and condition's, enter my bank details but it declines every time? I've tried both my accounts and its declined both, this stops me from logging in so I can't download anything for free or buy anything, my sister had the option of skipping the bank details part when she created her apple I.D and just enters her's when buying something, why do I not have that option?? And why is it declining my bank details...please HELP!!!!!

    The details I'm entering are correct, I choose visa as my card type, enter my card number, enter my expiry date and my last 3 digts on the reverse of the card, enter my address and zip code plus my home telephone number, click continue and it says "the payment method you have selected has been declined, please enter another payment method". I've lost count how many times I've tried, I've typed my details in slowly making sure I put them in properlly and it still declines it, I've even tried makeing a new apple I.D and when I get to the bank details part it declines it again so I am forced to press cancel and all details are not saved so its just like I'm hitting a brick wall, its ******* me off!!! I can't even download any of the free app's because to do so you must log in but when I do it says "this apple I.D has not yet been used in the i-tunes store" review my details and can't get past the bank details part. So doesn't log me in, I'm honestly out of ideas

  • Why I can't buy anything from the games I play

    Why I can't buy anything from the games I play this my first time i face this problem

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT3702 I can't buy anything in the game. Apple said "your purchase can not be completed" pls help! Why?

    I can't buy anything in the game. Apple said "your purchase can not be completed" pls help! Why?

    It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.

  • HT5012 I am suddenly unable to. Buy anything from the apple or iTunes Store

    I am suddenly unable to buy anything from apple store, my apps will not connect to the store

    command-option-esc keys and force quit Mail. Then relaunch.

  • HT201359 Suddenly for the past 3 months ,I am unable to buy anything through my visa credit card in iTunes store as well as in google play store, all the transactions are getting declined.But Iam able to buy in other sites using the same credit card. Pls

    For the past 3 months I am unable to buy anything in I tune store as well as google play store using visa credit card.
    It is getting declined in these stores only.
    In all other online stores I am able to buy with the same credit card for eg. in e bay
    Guide me.

        I can see that this issue has been quite extensive, and frustrating, and I am so sorry for all that has happened societygirl! I would like to help you work this issue out. Please follow & send me a Direct Message, so I can get your account specifics and help finally bring this to a resolution.
    Thank you,
    MichelleH_VZW
    Follow us on Twitter @VZWSupport

  • Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports.  Any su

    Since upgrading to Mavericks, I have been unable to sync devices (specifically ipad mini and iphone 4s) to my MId 2013 Imac . They wil rapidly connect and disconnect, and I'm unable to do anything with the device. This happens with both USB ports.  Any suggestions?
    MacBook Air, OS X Mountain Lion (10.9.1)

    Obviously, syncing an iOS device with iTunes over USB is still supported in Mavericks. Calendar and contact syncing with iTunes is no longer supported. That has nothing to do with your problem.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

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