Why is my arrow tool greyed out?

I am using Elements 12 and went to use my arrow tool and it is greyed out.
Please advise
Thank you

Barbara,
Please excuse my lack of knowledge with Photoshop Elements 12. I am sorry that I am not understanding your question regarding "an active, un-simplified shape in my image." The example I can give from previous use of the shape tools including the arrow, is if I scanned a item into Elements I was always able to use the arrow tool. Now when I open a jpeg picture I select Shape Selection Tool icon on the left side of my screen and all of the shapes such as Eclipse, Custom Shape, Rectangular, Polygon, etc are all useable except the arrow which is greyed out. This is about the best way I can describe my situation. I hope I have made myself more clear to you so that I can help you advise me how I can use my arrow tool again as I have in the past.
Again thank you for your help and assistance.
Hank

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Why is my arrow tool greyed out?

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