Why is my automatic download for season passes not working?

I'vr been using iTunes forever, but all of a sudden my season passes are not automatically downloading when I click 'check available downloads' and instead I have to go to each show and click download next to the episode. Whats up with that?

This is what Apple Support said:
This is correct, they will no longer download automatically. I apologize for the inconvenience.
Please use these steps:
Open iTunes on your computer
Sign into your account
Under "Quick Links" menu (right hand side)
Choose "Purchased"
Choose TV Shows
Locate your show and download the items you are missing.
My questions: Who is making up these changes at Apple iTunes? Why is the goal now to make customer lives harder?

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Make sure you're using the same Apple ID that you used to purchase the season pass by clicking iTunes > Store > View Account. Also, check for Available Downloads in the same menu.
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Ok... several hours later and STILL no download for season pass holders. All day it's been sitting up there for anybody to purchase, yet season pass holders are left out in the cold.
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Apologies if this is an off-target question, but had you bought the HD season originally or just the SD version?
The reason I ask is that I have had similiar difficulties with the autodown load and when I check for available downloads on season passes, it says all downloaded.
Then, when I go to the store and search for the season, it first brings up the HD season indicating I would need to make a new purchase, but if I select on SD, there are my purchases and I can freely (and manually) download the latest episode without new cost.
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Why is my automatic download for season passes not working?

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