Why is my bill "credit" for autopay being ADDED to my bill?

I signed up for Autopay (prepaid) and was offered a $5 per month credit. Well, the $5 is being added to my bill to the point where I am now being overcharged $25 since I just noticed it.
Sounds like someone forgot a MINUS sign for a CREDIT. I am shaking my head, this is rather ridiculous and makes me wonder about the quality/integrity of the billing system of Verizon. Can someone fix this ASAP? I am sure I am not the only one.

my mistake, the online bill is not clear in showing credits, thanks to the customer service rep, she cleared up the confusion.

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Still awaiting bill credit for iphone 5c "free after $100 bill credit" promo 3/1/14-3/3/14

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I have been going back and forth with them. They do not like giving big credits so they keep saying it will be on the next bill and the next bill etc. I even had a rep text me the details of the promotion telling me I would get it last week. Every rep I speak with tells me I am not eligible, puts me on repeated holds, then I have to tell them the exact name of the promo to look up in their system. Thank god I know the exact name. Here is the screenshot I took.
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Air for iOS, why isn't the setting for device being remembered?

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I'm having a dreadful time with unauthorized changes to my phone plan. I've been told I can't get credit for unauthorized insurance added. What kind of customer service is this?

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As long as it's less than 3 months, if you keep calling you'll find someone who will do it.

In Firefox 23, with private browsing enabled, why are the addresses of websites visited being added to the file places.sqlite?

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hiii Lourens
NO, that should not be the reason, i guess you have some returns, try adding taking base doc as return?
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This document cannot be added Error
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                                                                          RIYAZ

Can I get a bill credit or refund for phone price reduction?

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ollie49,
Congrats on the new device! We'd love to help address your concerns.
When a purchasing a device, customers are provided with a 14 day worry free guarantee. During this 14 day period, if the cost of the device is changed we are able price match that offer. If outside of the 14 day period, we are unable to provide an adjustment for the cost difference.
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EfrainM_VZW
Follow us on Twitter @VZWSupport

$150 Bill Credit

My husband and I switched to Verizon from AT&Ton January 9 and we were told in the retail store that we would receive our $150 bill credit per line by the 2-3 billing cycle. The 3rd billing cycle has already ended and the new bill has posted to the account and once again no bill credit. When we switched we were on the 15GB plan and only paying $150 per month and ever since switching to Verizon our bill has been $230+ each month. Had I known my bill would have been this high every month for the same plan I would have never switched providers. This is absurd. Not very happy at this time with the quality and the fact that I was told the my credit would be applied on 04/10 and has not as well as that my bill would only be $10 more per month because we got a tablet not $80+ each month.

As for the port in credit I would call Verizon and see what they have to say, seems like in some cases if you didn't Edge instead of contract you have to convince Verizon to honor it. As for my credit it was applied 35 days after I got my phone.
Phone Number 800-922-0204Press #, then 6, then 0 when it asks for your number. EXISTING CUSTOMERS press 4, then say "Customer Service" then wait and enter last four of social security number.
Curious what plan did you sign up with and did you do contract or edge and which devices?
Depending on which data plan and how you got your devices $230 sounds high or correct.
Assuming january-ish pricing
Contract: 4gb $70 + $40 + $40 + $10 = $160
Contract: 10gb $80 + $40 line access + $40 line access + $10 line access = $170 + taxes/fees
Contract: 20gb $150 + $40 + $40 + $10 = $240 + taxes/fees
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Edge: 10gb $80 + $15 + $15 + $10 + = $170 (same assumption)
Edge: 20gb $150 + $15 + $15 + $10 + monthly + monthly = $240 (same assumption)
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Why block an account simply for not using its cred...

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https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
ALTERNATIVE SKYPE DOWNLOAD LINKS | HOW TO RECORD SKYPE VIDEO CALLS | HOW TO HANDLE SUSPICIOS CALLS AND MESSAGES

HT1918 why is my credit card information being declined

why is my credit card information being declined

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Why is my bill "credit" for autopay being ADDED to my bill?

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