Why is my brand new iPod nano not appearing in iTunes?

I just connected the latest iPod nano model to my iMac, and it charges but does not appear in iTunes. I can't set it up or sync music, etc. I followed the troubleshooting procedure provided on the apple.support website.
Please help!

Make sure the FM radio is stopped and Bluetooth is turned off.

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New iPod nano not working on iTunes

Hi people. Total newbi so bear with me!
I have an iPod Mini 4gb which i used with iTunes, everything worked fine. For my birthday I bought a new iPod nano. I tried clicking in the new nano but the computer wouldnt find it.
I then tried to download the latest version of iTunes but i keep getting the same message
"ERROR 1921 SERVICE IPOD SERVICE COULD NOT BE STOPPED. VERIFY THAT YOU HAVE SUFFICIENT PRIVILEGES TO STOP SYSTEM SERVICES"
I deleted the old iTunes and tried to start afresh but I get the same error.
Is it possible to run my old iPod mini and the new iPod nano and the same iTunes and does anybody know how to get around this error message??!?
Thanks for reading!

See Recover your iTunes library from your iPod or iOS device.
tt2

New ipod nano not recognized by itunes

hi,
okay today i got a new ipod nano, i plugged it into the computer and the computer recognized it but itunes didn't. I tried troubleshoot and reinstalling itunes and nothing. My ipod says connected but thats it and it freezes when i reconnected to diffirent usb ports. what should i do? help!!!!!!!
Message was edited by: ariz426

I supposed you have downloaded and installed iTunes 7 on your PC.
It can be either a problem of your PC or the iPod, let have a prove.
Try to find any computer (of course with iTunes preinstalled), if your iPod showed up there, then it is a problem on your computer, read this
http://docs.info.apple.com/article.html?artnum=93716
If your iPod does not show on any computer, then bring it back to the shop

IPod nano not appearing in iTunes

I have downloaded iTunes which works fine except there is no "Devices" section in the source panel. When I plug the ipod in it is recognised in the computer control panel but still does not appear in iTunes. It does not connect automatically and there was no setup assistant when I first tried to connect it.I've tried the advice on help, uninstalling/reinstalling etc but nothing has worked. Any ideas??
Acer 5611 Windows Vista

Have you had a chance to look at this troubleshooting page? It may be of some help: iPod shows up in Windows but not in iTunes

Brand new ipod nano not working

so i JUST received an ipod nano second generation today and i tried to hook it up to my computer and it seemed to work at first. and then my computer said that there was some sort of connection difficulty. so i unplugged it when it said it was ok to do so, but the screen still says "do not disconnect"
i've tried to reconnect the ipod, turn it off, but nothing is working. the screen still says the same messgae. it looks like it's frozen or something. i dont know what to do
HP VS17C Windows XP

Take a look at the links below and see if they help any if you haven't already looked at them.
iPod isn't responding--it appears to be frozen
http://docs.info.apple.com/article.html?artnum=61705
iPod Trouble Shooting
http://docs.info.apple.com/article.html?artnum=32222

Brand new iPod touch not showing in iTunes - HELP!!!

It showed when I first got it home, then I updated to iTunes 10.1, and it wouldn't show. Called Apple, they had me put iTunes in the trash (along with some other things) and reinstall it. It showed again, and everything was fine - until I updated to iTunes 10.1.1, then it was gone again! Called Apple again, they had me check all kinds of things. Then had me reset my iPod touch. It came up with an error, and they said it was a hardware problem, to send it back to them and they would send me a new one. Got the new one today, and guess what? IT DOESN'T SHOW UP IN ITUNES!!! I'm beyond frustrated! I don't want to have to reinstall iTunes every time there is an update. I have yet another call set up with them, but if there are any other suggestions before then, I'm all ears!

This may help:
http://support.apple.com/kb/TS3540
(Mac OS X v10.6 or later: iOS device not recognized in iTunes after restart)

1st Gen iPod Nano not appearing in iTunes, but DOES appear as a disk

Good Afternoon All,
I have a 1st Gen Nano 1GB that up until iTunes 9 was syncing fine, but now - Nada.
The Nano is in disk mode and appears just fine in Finder, I can eject it and it's charging fine but iTunes 9 won't see it.
I have:
- reset the iPod (not restored because it won't show up in iTunes)
- updated iTunes to r9 and checked for any other outstanding updates
- Re-installed iTunes 9
- this morning I applied the 10.6.1 update
- The update forced a reboot of the iMac so I have rebooted since the issue started
I can't do most of what is in this KB article because it won't appear in iTunes (hard to restore otherwise, right?): http://support.apple.com/kb/TS1410
My iPod Touch's (both 1Gen) connect to the same USB port/cable combination just fine and applied the 3.1 update to both through the same port/cable.
I don't want to restore the Nano if I don't have to, I have some Nike+ run data on there I don't want to lose, but I suppose I can pull it off in disk mode first if I have to restore.
Any help is greatly appreciated.

Fortunately I solved my own problem, but unfortunately it took an iTunes downgrade.
My daughter's iBook was getting dog slow so I decided to pull a "PC" and reload fresh Leopard to clear out the gunk and get her to trim the fat from her iTunes and other directories and clear the mung left over from the original Tiger to Leopard upgrade.
As part of that I initially skipped the iTunes 9 update and connected the iPod to iTunes 8 - it was recognized instantly and uploaded my Nike+ data.
I did notice that the Nano is still PC formatted from back in the day before I switched to Mac. I am going to try connecting it to my iTunes 9 iMac again, and if nothing comes up I am going to restore it in iTunes 8 to Mac format and then see what happens in iTunes 9.
I will update here.

New iPod nano not recognized by itunes, troubleshooting steps no help. Ideas?

Title pretty much says it all . . . have reinstalled S/W several times, followed troubleshootign steps, etc. No joy. Please help!

Hello,
The cord might be the case, but first, try these suggestions:
Try putting your iPod into disk mode, then try connecting it to your computer again...
<a href="How to put your iPod into disk mode</a>
Do you have a wall charger? If so, then try connecting your iPod to that, and does it charge, or not?
Have you checked this link out?:
<a href="http://docs.info.apple.com/article.html?artnum=60941">iPod doesn't charge correctly
Does your iPod appear in "My Computer"? If so...
iPod shows up in Windows but not in iTunes
If not...
iPod missing in "My Computer" or in iTunes
Post back on what happens when you try these things out. I hope this helps!
~~Kylene

Why won't my BRAND NEW iPod Nano 7th Generation recognize headphones?

My BRAND NEW iPod Nano 7th Generation (purchased from and Apple Store less than a week ago) will not recognize any headphones. Consequently, I can hear NO sounds. It worked just fine right after I set it up. I turned it off, disconnected headphones that came with the Nano. Several hours later I turned it on again, plugged in the headphones, and then I could hear NOTHING. When I tried the radio, I got the message there was no signal because it said the headphones were not plugged in, which they were. I have tried two other sets of headphones. None work, but they all work in another iPod, so I know it is not the headphones. I restored the software and started over, but this didn't help either. I have pushed the headphone jack in as far as possible. This is very frustating because this Nano was a birthday gift for my husband. I will be grateful for any help. Thanks a lot.

Thanks SO much for the GREAT advice! I did just what you said, and I am back in business. The sound is fine, and the radio works. I cleaned out the jack with a tooth pick, blew some air in, and pushed the jack in a bit harder.I guess I was too tentative about pushing the jack all the way in. You were right that it is a tight fit. Thanks again, deggie. My husband thanks you also! His birthday gift now works! Yay!

My brand new ipod Nano is not being reconised on itune.I changed to the new itunes and now there is nothing on the left hand side as before and it just has the music. Help!

My brand new Ipod Nano is not being recognised on itunes and i cannot download music onto it.
\i changed to the new itunes and now there is nothing on the screen other than the music ie no options.
help please!

Try a different cable. And are you connecting directly to your computer or through a USB hub?

Brand new ipod nano will work when attached by cable either to a power adaptor or usb port but stops immediately when disconnected, despite being put on charge with different adaptors. Battery indicator remains constantly on lightning flas symbol and whit

My Brand New ipod nano (sold to me two days ago by Apple as replacement for previous ipod nano -15 months old and therefore out of warranty - which had suddenly stopped functioning altogether) will operate only when attached by cable to either power adapter, usb port on my laptop or when playing on a docking station. When detached, it stops playing and screen goes dark and it will not respond to any buttons, despite being charged several times for many hours on different chargers. The battery indicator stays on lightning flash symbol on white background and has only momentarily shown fully charged symbol once !
I am baffled as to why this new ipod has a similar problem to the old ipod.
Is there a virus out there which can have this effect and which I may have picked up on my Pc and have inadvertently transferred to both ipods when sync-ing ?
My PC has Norton anti-virus software.
Any suggestions , please ?

Sounds like the Nano has a faulty battery. You should be able to have Apple swap it out again for you at no cost.
B-rock

Can't see brand new iPod Nano in Windows!!!

I just bought a brand new iPod Nano (2nd Gen) for my daughter for Christmas, and right out of the box it would not be recognized by Windows XP or iTunes -- even though another iPod Nano (1st Gen) that we own did connect. It was charging though.
I used this forum looking for answers and although helpful, there was an awful lot of misleading advice. I finally called the help line 1-800-275-2273 on this website http://www.apple.com/support/contact/
What I was told was to simply go through the reset process (which I had ignored because it seemed too simple). The steps are to flip the hold button a couple of times and then hold the menu and select (center) button down at the same time for 10 seconds. The iPod will power back up and be reset.
What this tells me is that Apple has a problem with the software originally loaded on these iPods, but at least this simple procedure solved the problem. I thought I would come back here and provide you with the solution to this problem -- hopefully saving you a lot of time! Good luck!!

I agree with you, Apple to me has some type of problem with their iPods. I've used some type of computer device since 1971, and in all this time, I have never used a device such as the iPod with so many quirks.
I tell you one thing the iPod makes you think!!! O;-D
I'm afraid to buy Apple Care because during the 1st year of owning an iPod you get support that really is not much help. Within the 1st year of owning an iPod, a customer can purchase the Apple Care Plan. The Apple Care Plan is only 2 years, and then you are on your own. If Apple had confidence in their iPod's, they would offer a longer warranty period.
The only thing I see Apple Care is good for is that if something catastrophic happen, they will pay for shipping and any parts that are needed to fix it.
Their stock is doing great. Where is the money going???

Issue with brand new iPod Nano 7g No Phone, can't contact Apple

Hi everyone,
I just got my brand new iPod Nano the other day, when I opened it up and took the sticker off, I saw a large scratch down the screen. That was annoying enough but the scratch affects the touchscreen ability and it's very tough to ignore.
So like a normal person I want to contact Apple to try and resolve this, but I've hit another barrier. I only have one phone, a mobile and that's bust up. No way I can take or recieve calls unless I become psychic as the speaker and mic are broken. So i'm wondering if there's any other way I can contact Apple?
My nearest Apple store is about a 2 hour drive away as I live in the middle of nowhere, helpfully...
Totally new to this place so any help is appreciated.
Thanks

So i'm wondering if there's any other way I can contact Apple?
Either borrow a cell or a landline phone. I find it hard to believe no one in your neighborhood, family, school or job have no phone.
My nearest Apple store is about a 2 hour drive away as I live in the middle of nowhere,
They are not the only places to go - AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP)

I am unable to get my decently new Imac to recognize or charge my brand new ipod nano.

I am unable to get my decently new Imac to recognize or charge my brand new ipod nano. I have tried to restart my computer and the ipod, neither have worked. Running itunes 10.7. Please help.

Can you see your device being connected to your iMac in the System Profiler?
Although this is not an iPod touch, try these suggestions as well:
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Would a brand new ipod nano say it's been formatted

I just paid for a brand new ipod nano (recycle fee of $75 and traded in my old one) and when I plugged it into the USB, it reported back to me that the new nano had already been formatted for macintosh. Doesn't feel like a new ipod?

Start by working through all of the troubleshooting suggestions here.
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock

Why is my brand new iPod nano not appearing in iTunes?

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