Why is my Canon IPF 5100 printer not working on my new iMac intel

I just purchased a new iMac and within a few days, my IPF 5100 printer stopped working. I contacted Canon's service department and
they had no idea how to fix the problem. They said it was most likely a USB port problem. They mentioned that this problem was
occurring more and more often with the iMac's.
Well, the customer service person from Canon said they would call me back, and I haven't heard from them yet.
Hello Canon and Macintosh, my printer plays an important part in my photography business.
What's up!
Anyone else with a IPF 5100 having this problem?
Greg

Are you sure it's an IPF 5100, if so it's not supported by Snow Leopard per:
http://support.apple.com/kb/HT3669#canon

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Why is my Canon IPF 5100 printer not working on my new iMac intel

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