Why is my computer shutting down randomly
Today I was on my mac using microsoft words i finished using it and then went to Youtube. However when i clicked the link on google chrome my mac osx automatically shut down. And now i cant turn it back on or either. I tired the power button, plugging and replugging the cord. but it didnt seem to work Please help
Any action at all when you press the power button, hear any activity?
About the only thing you can try yourselft is...
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964
Similar Messages
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My computer shuts down when disconnected from power cord. I have to plug it back in to get it to start again. It seems to be more frequent when watching video. I have tried the SMC reset and will post my power stats below. Do I need a new battery or any other suggestions?
Battery Information:
Model Information:
Serial Number: SMP-bq20z951-3997-cbe
Manufacturer: SMP
Device name: bq20z951
Pack Lot Code: 0000
PCB Lot Code: 0000
Firmware Version: 002a
Hardware Revision: 000a
Cell Revision: 0100
Charge Information:
Charge remaining (mAh): 3074
Fully charged: No
Charging: No
Full charge capacity (mAh): 3421
Health Information:
Cycle count: 152
Condition: Good
Battery Installed: Yes
Amperage (mA): -969
Voltage (mV): 11959
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 60
Automatic Restart On Power Loss: No
Wake On AC Change: No
Wake On Clamshell Open: Yes
Wake On LAN: Yes
Display Sleep Uses Dim: Yes
Battery Power:
System Sleep Timer (Minutes): 15
Disk Sleep Timer (Minutes): 10
Display Sleep Timer (Minutes): 3
Wake On AC Change: No
Wake On Clamshell Open: Yes
Display Sleep Uses Dim: Yes
Reduce Brightness: Yes
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: NoHey!! Wondering if you've learned anything more about this issue? I'm running my macbook with some similar issue.. when running on batt, shuts down at random, can't find any pattern as yet.. I have found that it shuts down in Hardware test mode on batt as well.. I've done a good AHT, SMC, pram reset.. everything else is fine... just this shut-off thing... my batt is in perfectly good condition.. and plenty of charge.. I can't decharge the batt anyway, it won't run long enough unplugged!! I've thought that checking into Snow leopard might help.. but not seen anything about that yet.
Any info would be great
Thanks
JW -
Why does my iPad shut down randomly
Why does my iPad shut down randomly
Generally? it's like when a computer crashes. the operating system gets over whelmed and shuts down or reboots.
Sometimes it's not that big of a deal, other times it may be caused by an app with a glitch or error. Sometimes your iPad is fine, but the app has an error in it.
One thing to do is to do a reset. hold down the sleep and home button for about 20 seconds. When you see the silver apple, let it reboot. Often if there's any sort of glitch or 'oops' the reset and reboot will allow the iPad's memory to clear and resolve the issue. -
Why is my computer shutting down?
For the past two nights, my iMac has randomly completely shut down. I set it to sleep before going to bed. When I woke up, it was shut down. And the weird thing is that it was shut down, and when it started up, no applications or anything were open. Generally, I'll shut down and it keeps everything open and running, then when I turn it back on, everything is where it was. I don't know if I lost documents or anything... or everything. I've never seen this before since getting Lion.
I checked my energy saver schedule... I had it set to SLEEP at midnight. But it is never set to shut down or start up. And even if it was, why are all the apps closing when it shuts down?
Any help would be great. I don't want to lose things or destroy my hard drive with these weird hard shut downs.I did the SMC thing. I zapped the PRAM. I still can't figure out why or when it's shutting down. I went to bed last night after midnight. I came down this morning at 8:30 a.m. and it was off.
Took forever to start up... all the windows came back (I found that that option had been unchecked... so I fixed that part of the problem), but the computer shouldn't be randomly shutting down. -
Why does my iPad shut down randomly without warning?
My iPad will randomly shut down while I am using it. The battery is fully charged. I can beonthe Internet or een reading a book and the screen will o black. When I "restart" it, it goes ire toy back to screening was using. Any ideas why? Yes the software is current.
Generally? it's like when a computer crashes. the operating system gets over whelmed and shuts down or reboots.
Sometimes it's not that big of a deal, other times it may be caused by an app with a glitch or error. Sometimes your iPad is fine, but the app has an error in it.
One thing to do is to do a reset. hold down the sleep and home button for about 20 seconds. When you see the silver apple, let it reboot. Often if there's any sort of glitch or 'oops' the reset and reboot will allow the iPad's memory to clear and resolve the issue. -
Why does my computer shut down when i try to connect to the internet?
I have recently found that when i'm trying to connect to the internet, a box is appearing something like This device does not exist, please check your settings and try again. My settings are fine, my wires are connected and i cant find any reason why the connection wouldn't work. I have shut down my computer and this hasn't helped when i have restarted it and now, the screen has gone dark with an scary box saying the computer has to restart itself. No reason is given (or at least i can't remember if there was a reason). My computer is going a bit slower now and is making a noise like an application is opening or the computer is doing something.
Can anyone help???? I have only had my i baby for a few months. I do download stuff all the time and i have been known to leave my internet connection on for a day at a time. Could this have caused the problem?Close all apps in the multi-task window and try again.
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
Why is my computer shutting down when i try to sync with itunes
does anyone know why my computer is shutting down when i'm trying to sync my i pod. I have tried reinstaling itunes but it hasnt helped.
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
or maybe:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store -
Why is my computer shutting down instead of sleeping?
My comptuer is shutting down instead of sleeping. I have looked at my preferences a million times and nothing has changed regarding my sleep time or any other options.
I looked at another forum answer and tried resetting the SMU by unplugging the cord and holding the power button. That did not solve my problem. What should my next steps be? Should I reset PRAM? Should I suck it up and deal and bring it into a store? I am covered until October.
Please help. Thanks!Check System Preferences > Energy Saver > Schedule
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Computer shuts down randomly; Battery goes flat from 1:30h to 0 in 1min
I have a strange behaviour on my laptop;
I fully charge the battery and then disconnect from power plug.
Checking the battery both through Battery icon as well as pressing the button on the battery itself shows that it was more than half full.
Within 2 minutes the battery goes from half full to a shut down and can only be revived through connecting the power cord again.
Anyone having seen this and any solutions out here
thx JYour battery has unfortunately gone bad. After a long while these batteries can be mischarged so that even though there is only a small amount of battery power it reads as full and there is no way to fix this that I know of. Its a fact of life with most laptops out there.
If you have not tried it, to be sure, you can reset your power management and let the battery charge back up and see if it any better.
Info on Battery Calibration: http://docs.info.apple.com/article.html?artnum=86284
Info on resetting Power Management:
http://docs.info.apple.com/article.html?artnum=14449 -
Why is my iMac shutting down randomly?
Every time I turn my iMac on it will get to the login screen and once you login to an account the screen turns black..sometimes it takes a few minutes to turn back on then it does it again
Every time I turn my iMac on it will get to the login screen and once you login to an account the screen turns black..sometimes it takes a few minutes to turn back on then it does it again
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My computer keeps shutting down randomly.
Here is the Etre Check Info:
Hardware Information:
MacBook Pro (13-inch, Mid 2012)
MacBook Pro - model: MacBookPro9,2
1 2.5 GHz Intel Core i5 CPU: 2 cores
4 GB RAM
Video Information:
Intel HD Graphics 4000 - VRAM: 1024 MB
System Software:
OS X 10.9.2 (13C1021) - Uptime: 0 days 0:8:9
Disk Information:
APPLE HDD ST500LM012 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (459.36 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
MATSHITADVD-R UJ-8A8
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Mac App Store and identified developers
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
[loaded] com.oracle.java.Helper-Tool.plist Support
Launch Agents:
[loaded] com.oracle.java.Java-Updater.plist Support
User Launch Agents:
[loaded] com.google.keystone.agent.plist Support
[running] com.spotify.webhelper.plist Support
User Login Items:
iTunesHelper
Internet Plug-ins:
Silverlight: Version: 5.1.20913.0 - SDK 10.6 Support
FlashPlayer-10.6: Version: 13.0.0.206 - SDK 10.6 Support
Flash Player: Version: 13.0.0.206 - SDK 10.6 Support
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: Java 7 Update 51 Check version
Default Browser: Version: 537 - SDK 10.9
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
3rd Party Preference Panes:
Flash Player Support
Java Support
Time Machine:
Time Machine not configured!
Top Processes by CPU:
3% WindowServer
2% systemstatsd
1% hidd
1% fontd
0% launchservicesd
Top Processes by Memory:
123 MB Pages
111 MB com.apple.WebKit.WebContent
90 MB Safari
45 MB mds_stores
45 MB WindowServer
Virtual Memory Information:
1.94 GB Free RAM
1.24 GB Active RAM
195 MB Inactive RAM
635 MB Wired RAM
269 MB Page-ins
0 B Page-outsHAMitch,
your EtreCheck report will not reveal why your MacBook Pro shuts down randomly. What this report does reveal is that you have out-of-date versions of Java and Silverlight installed. The latest version of Java (7, Update 55) can be downloaded from here, and the latest version of Silverlight (5.1.30317.0) can be downloaded from here.
Without knowing some example situations in which your MacBook Pro randomly shuts down, it will be difficult to diagnose the problem. Would you provide some examples during which it has shut down? That is, which programs are running when it happens? How long has it been booted up when it happens? &c.
In the interim, after updating Java and Silverlight, you can try running your MacBook Pro’s Apple Hardware Test, to see if it can detect any hardware problems. -
My 4s just started shutting down randomly..why?
Why is my 4s shutting down randomly?
Hi Kate224
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 15 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
-Griff W. -
Hi to all, I use Windows 7, 64Bit and Lightroom 5.7, Camera Raw 8.7, when I develop or export files (mostly Raw Fils from Nikon D810) after 10 to 20 pictures my computer shuts down or I get a bluescreen. Please tell me why.
Blue screen/Computer shuts down is almost always a hardware malfunction or a driver problem.
Make sure your video driver is up to date.
If it is, then the next suspect, in my mind, is overheating, make sure all of the fans in your CPU case are working properly. -
Computer Shuts Down abruptly.
My computer shuts down randomly. There is no problem with hardware. I have ran maintenance but it does not show any problem.
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 20-Dec-13 11:33:56 AM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: ABC-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2013-12-20T06:03:56.242408300Z" />
<EventRecordID>122338</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>ABC-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>
Second,Hi,
According to your description and log infomation, your issue is similar to the scenario 3 referred to in the article below, and you can try those suggestions.
http://support.microsoft.com/kb/2028504#method3
Thanks!
Andy Altmann
TechNet Community Support -
Computer shuts down when burning
Why does my computer shut down when I try to burn my Itunes playlist on a Cd?
Toshiba Satelliteair traffic controller
What computer operating system is your Premiere Elements 10 running on?
If not asked before, what video card/graphics card does your computer use? NVIDIA GeForce? If so, please read Announcement at top of this forum describing the Premiere Elements 10 NVIDIA GeForce issue and related how to solution information.
Please review the Adobe document dealing with troubleshooting burn to disc issues
http://helpx.adobe.com/premiere-elements/kb/troubleshoot-system-errors-freezes-burning.htm l
After that, we can decide what next if necessary.
If any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR
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