Why is my creative cloud app empty

I downloaded the creative cloud app. and when I open it up it is blank.

follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

Similar Messages

  • Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

    Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3.  My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC.  Lightroom shows Install but it is installed.  Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
    More information gives Exit Code: 7
    Please see specific errors below for troubleshooting.  For Example, ERROR:
    - 0 fatal error)s), 0 error(s)
    I also cannot directly download from my account on the web.  This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere.  I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted.  I cannot download that now as on Adobe's site it says we are experiencing problems.  Aren't we all.
    I was happy with CC until last week but now cannot recommend it.
    I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that. 

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why does my Creative Cloud app only list 5 apps as installed when I have installed 9 apps?

    I originally installed the Creative Cloud app and all the software I needed (Illustrator, InDesign, Dreamweaver, Photoshop, Fireworks, Muse, Edge, Acrobat, InCopy, Bridge, Extension Manager, Lightroom) sometime in 2014.  Now my Cloud app displays only 5 of the software as installed and the rest can be installed.  I have never uninstalled any of the software. 
    So my question is why have some of the installed software disappeared from the Creative Cloud app?

    Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
    or
    Link for Download & Install & Setup & Activation problems may help
    -Online Chat http://www.adobe.com/support/download-install/supportinfo/

  • Why is my creative cloud app on windows 8.1 blank, no menu items.

    I have a Dell XPS 15 laptop running windows 8.1 When I run the creative cloud app, all I get is a blank window, with no menu items. How can I fix this?

    Quit Creative Cloud application .
    End Adobe related tasks like Creative Cloud , CoreSync, AAMUpdater...etc from Task Manager.
    1) Right click on Finder icon and  select "Go-To" Folder option.
      2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
    ~/library
    3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm file.
    Once you had deleted opm.db file.
    Disable Anti-Virus and Firewall temporarily .
    Then launch Creative Cloud app and check.

  • Why do my creative cloud app don't start? I can't uppdate my apps, haven't been able for weeks. I have a fast internet, but the app doesn't start. It sucks!

    I can't uppdate my apps, haven't been able for weeks. I have a fast internet, but the app doesn't start. It sucks!

    Can you give us more to go on. Your OS? Which Creative Cloud app? Any error messages. You can download the Creative Cloud Cleaner tool and restart from scratch if you like.
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • Why does the Creative Cloud app steal focus multiple times when it starts up?

    I am running Windows 8.1. When my system boots up, I've set Creative Cloud to launch at startup. I like to have the CC app running in the background so I can keep all of my apps up to date.
    The problem is that the CC app steals the operating system's focus multiple times when it launches. For example, right after I log in to Windows, I'll usually launch Chrome. If I start typing something in the address bar, I am interrupted halfway through as the CC app launches and steals the focus. So then I reset the OS focus to Chrome and start typing again. And then CC usually steals the focus again after a couple of seconds.
    I've verified that it is CC by disabling launch-at-startup. Doing this makes the problem go away.
    This is completely obnoxious and unnecessary. If an app launches in the background, it shouldn't steal the focus once, let alone twice. This is software development 101. We are paying good money and should not have to deal with problems like this.

    Here you go:
    https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
    David

  • Why is nothing displaying in my creative cloud app window?

    Why is nothing displaying in my creative cloud app window?

    Chelseaf34629241 have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error?  If so what version of the Creative Cloud Desktop application do you have installed?  Also which operating system are you using?

  • Why did my Creative cloud desktop app stop working!

    Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work!  Sending me around in circles! Very frustrating and annoying!

    Not sure on the error message!  OS yosomvite 10.10.3.
    my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
    help....

  • Apps menu of creative cloud is empty. Just have a message saying download error.

    Apps menu of creative cloud is empty. Just has a message saying download error. It gives me a button for downloading creative cloud (which I already have installed!). If I try and install any app, I get the same error.
    I initially installed creative cloud on a different machine that subsequently crashed and I migrated over to a new Mac. I had trouble getting creative cloud to work, initially, but I can't download any apps (as I had done on the previous machine before it crashed).
    Any ideas?

    Drjem for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.

  • Creative Cloud App is an empty window.

    I just upgraded from a single-app license for Illustrator to the full Creative Cloud suite.   Downloaded and ran the Creative Cloud app, and all i have is an empty window....  Please help.
    Thanks,
    Gar

    1.  quit the app (from the task bar) and relaunch.  if that fails:
    2.  Remove the OPM.db file and relogin into the Creative Cloud desktop application using the Adobe ID tied to your subscription.
        Mac OS: You can locate the OPM.db file in the \User\<user name>\Library\Application Support\Adobe\OOBE folder. To access the hidden user Library folder, see Access hidden user library files | Mac OS 10.7 Lion.
        Windows: You can locate the OPM.db file in the \Users\<user name>\AppData\Local\Adobe\OOBE folder.  To view the hidden AppData folder, see Show hidden files, folders, filename extensions | Windows XP, Vista, Windows 7.

  • Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

    Why do I keep getting prompt to download creative cloud app manager when I already have it? I've tried re-downloading, not working.

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Why i can't install creative cloud Apps ?

    why i can't install creative cloud Apps ?

    We can't know. You have not provided any system infoirmation or other technical details, including and especialyl what errors you get.
    Mylenium

  • Why can't I download Creative Cloud apps?

    Hi
    I joined the Creative Cloud Photography Offer.
    I logged in.
    I can see the page Apps & Services.
    When I select Creative Cloud App it only opens the header to that page. No content displays. I cannot therefore download anything. Same with Lightroom or PS.
    I tried other pages, but Adobe home page, Learn Page, and Customer Service all say Safari can't connect to server.
    I can see these pages if I open Adobe website on my Windows laptop and iPad.
    I have reset Safari, turned off plug-ins, updated Flash Player and Java, reset Safari, but no luck.
    I have tried using Firefox and have the same issue. I still cannot connect with most of your website from my Mac, which is where I do all my photo editing.
    I am currently on my PC laptop, as my Mac cannot access the customer service chat or the forums.
    I have Mavericks installed on my Mac

    It turns out that Adobe is editing the Hosts file on the Mac, preventing those browsers from reaching adobe.com
    Locate the terminal app and run it.
    Open the hosts file by typing the following in the Terminal window and pressing return:
    sudo nano /private/etc/hosts
    Type your user password XXXXX prompted.
    If you see references to Adobe, that is what is preventing the connection.

  • Why don't I see Lightroom in my Creative Cloud apps area?

    I don't see Lightroom available for download in my Creative Cloud apps area... and from the web side when I click download it tries to open my Creative Cloud utility and then does nothing. What should I do?

    Try signing out of the Cloud app then signing back in again.

  • ¿why doesn´t my creative cloud app load?

    I´ve been trying to download the Adobe illustrator free trial for Mac, i´ve registered in creative cloud, downloaded the app, and confirmed my account, but when i try to download the program, the "app" window in my creative cloud app won´t load

    Santi_tamez have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error?

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