Why is my creative cloud app on windows 8.1 blank, no menu items.

I have a Dell XPS 15 laptop running windows 8.1 When I run the creative cloud app, all I get is a blank window, with no menu items. How can I fix this?

Quit Creative Cloud application .
End Adobe related tasks like Creative Cloud , CoreSync, AAMUpdater...etc from Task Manager.
1) Right click on Finder icon and select "Go-To" Folder option.
2) You will get a text box, type-in below command and then hit 'Return' key.( Do not miss ~ symbol)
~/library
3)Then navigate to Application Support>Adobe>OOBE. Open OOBE folder and delete opm file.
Once you had deleted opm.db file.
Disable Anti-Virus and Firewall temporarily .
Then launch Creative Cloud app and check.

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Hi - my creative cloud app is just showing a blank screen, i can't see my apps or any other items? My apps are working ok but i need to go onto type kit and can't see it

Hi - my creative cloud app is just showing a blank screen, i can't see my apps or any other items? My apps are working ok but i need to go onto type kit and c
an't see it

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Why can't I download Photoshop CC(2014) and why does my Creative cloud app show updates for CC(2014) products I do not have?

Why can't I download Photoshop CC(2014) to my Mac Pro desktop running OSX 10.9.3. My Creative Cloud app shows updates for all apps that I have as CS6 on my desktop but I have only subscribed to Photoshop CC. Lightroom shows Install but it is installed. Trying to Install Photoshop CC(2014) results in and error message "Installation failed Errors encountered during installation.(7) more information.
More information gives Exit Code: 7
Please see specific errors below for troubleshooting. For Example, ERROR:
- 0 fatal error)s), 0 error(s)
I also cannot directly download from my account on the web. This has been going on for a week or more and I have tried numerous suggestions on the forums but got nowhere. I uninstalled Creative Cloud app today but could not find the installer again so I assume that was deleted. I cannot download that now as on Adobe's site it says we are experiencing problems. Aren't we all.
I was happy with CC until last week but now cannot recommend it.
I also have a Macbook Pro retina and Photoshop CC(2014) downloaded no problem on that.

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

Why does my Creative Cloud app only list 5 apps as installed when I have installed 9 apps?

I originally installed the Creative Cloud app and all the software I needed (Illustrator, InDesign, Dreamweaver, Photoshop, Fireworks, Muse, Edge, Acrobat, InCopy, Bridge, Extension Manager, Lightroom) sometime in 2014. Now my Cloud app displays only 5 of the software as installed and the rest can be installed. I have never uninstalled any of the software.
So my question is why have some of the installed software disappeared from the Creative Cloud app?

Code 6 & Code 7 http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
or
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/

I am trying to reinstall Adobe Creative Cloud app on Windows 8 but it won't initize set up

My hubby acidentally deleted my adobe creative cloud apps and when I tried to redownload Creative Cloud it says it is having problems with it

Hi Amanda
I would suggest to run the Adobe Clean tool to remove the software. Then download the updated CC app manager and reinstall the software
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
https://creative.adobe.com/products/creative-cloud
Thanks
Scott

Problem with login on creative cloud app for windows.

Hi everyone.
Since yesterday I am having problems logging in at Creative Cloud on my windows desktop. I insert the user + password and after a few seconds i receive a message that I just logged off, without event logging in first.
Here is a screenshot.
Translating from portuguese, it says:
"you logged off"
"Login to continue"
In other words: I am unable to login, and I receive this weird messe like i had just logged off.
Please help.

Hi Ronaldo,
If you are continuing to experience difficulties with being unable to sign into the Creative Cloud desktop application then please see Unable to sign in to Creative Cloud after latest update - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
Thank you for posting on Adobe Forums.

Why do my creative cloud app don't start? I can't uppdate my apps, haven't been able for weeks. I have a fast internet, but the app doesn't start. It sucks!

I can't uppdate my apps, haven't been able for weeks. I have a fast internet, but the app doesn't start. It sucks!

Can you give us more to go on. Your OS? Which Creative Cloud app? Any error messages. You can download the Creative Cloud Cleaner tool and restart from scratch if you like.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

Why is my creative cloud app empty

I downloaded the creative cloud app. and when I open it up it is blank.

follow solution 2 here, CC desktop lists applications as "Up to Date" when not installed

Creative cloud app kills windows 8 on install or update.

I searched in vain for any support or way to contact support from Adobe. Every link just goes round in circles and ends up with the forums. So as far as I can tell, Adobe offer zero support for the creative cloud product I have just purchased.
Anyway, just in case that any Adobe staff read these forums, and want to take note of major problems, the adobe cloud application (dont know what it is or does), which is required for some reason in order to install lightroom and photoshop (unfortunately), always crashes, and takes down windows 8.1 with it.
I always disable it in startup, and I dont want it to slow down my boot up for zero gain.
Today I realised that windows 8 has no desktop pdf reader. So I thought I would fire up the adobe creative app thing, to see if there was an option to dowload an adobe desktop product for reading pdf.
When it launched, it said I had to update. It updated for a bit, then "blue screened" windows. Not the old blue screen we know and love from windows 3.1 to windows 7, but a new blue screen reserved only for windows 8. Basically, the updater simply kills all your running apps, no matter if you were in the middle of working on something, and gives a compeetly blue screen, except I see a small minimised Skype bar in the bottom left. All my desktop items - gone. Windows bar at the bottom - gon. Start menu - gone. Windows start button on the keyboard? Dead.
So the only option is to pull the power plug, which can seriously dammage the HD etc.
Nice one Adobe. This is why I hate installing the bug filled bloatware which too many companies fill your machine.
I dont expect any help, but at least I tried to give feedback.

Just to confirm: both, after installing, and after updating the "Adobe Creative App", everything on the desktop disappears, including the desktop background, and you are left with a solid blue screen (very similar to a blue screen of death, just without the error message), and a small window with skype compressed into the smallest possible area (just he minimize button and the word skype) in the bottom left. I waited at least 5 minutes. This is on a machine with a new and empty Curcial M550 SSD (very very fast), and a core i7 quad core 2.7GHz. No key board action has any effect, except Ctrl-Alt-del does eventually allow you to shut down (which I could not find the first time I had this problem so had to litterally pull the power out of the back).
It is a brand new machine with nothing but a fresh install of windows 8 from the Lenovo Factory installation disks, and utilities like skype, chrome, firefox, tortoise git, and java installed.
I have now uninstalled the creative clound app, as I cant afford to have it damage my laptop or windows installation.

Why does the Creative Cloud app steal focus multiple times when it starts up?

I am running Windows 8.1. When my system boots up, I've set Creative Cloud to launch at startup. I like to have the CC app running in the background so I can keep all of my apps up to date.
The problem is that the CC app steals the operating system's focus multiple times when it launches. For example, right after I log in to Windows, I'll usually launch Chrome. If I start typing something in the address bar, I am interrupted halfway through as the CC app launches and steals the focus. So then I reset the OS focus to Chrome and start typing again. And then CC usually steals the focus again after a couple of seconds.
I've verified that it is CC by disabling launch-at-startup. Doing this makes the problem go away.
This is completely obnoxious and unnecessary. If an app launches in the background, it shouldn't steal the focus once, let alone twice. This is software development 101. We are paying good money and should not have to deal with problems like this.

Here you go:
https://creative.adobe.com/share/a943d4fa-a03e-4f8f-a49e-d22019257dea
David

Can I use Adobe Creative Cloud apps with Windows XP Home Edition 32-bit SP3?

I use a pc with:
Besturingssysteem / Operating System:
          Windows XP Home Edition 32-bit SP3
Processor :
          AMD Athlon
          Thunderbird 0.18um Technologie
RAM:
          1,00GB SDRAM (3-3-3-6)
Moederbord / Motherboard:
          MICRO-STAR INTERNATIONAL CO., LTD MS-6330 (Socket A)
Grafisch / Graphic:
          Standaardbeeldscherm (1280x1024@60Hz)
          64MBATI RADEON 7200 SERIES (ATI)
Opslag / Storage
          74GB Western Digital WDC WD800BB-00DKA0 (ATA)          35 °C
Optische schijven / Optical Disks:
          NEC DVD_RW ND-3520AW
I am a starting illustrator and I wanted to make use of the special Creative-Cloud-subscription-offer :
incl. Photoshop CC and Lightroom 5 ( $12,29 /month. ).
Is that pòssible with my pc O.S. ??
Regards, Benjamin1964

I am a starting illustrator and I wanted to make use of the special Creative-Cloud-subscription-offer :
incl. Photoshop CC and Lightroom 5 ( $12,29 /month. ).
Is that pòssible with my pc O.S. ??
No.
Photoshop CC and Lightroom 5 require Windows 7 or Windows 8.
http://www.adobe.com/products/photoshop/tech-specs.html
http://www.adobe.com/products/photoshop-lightroom/tech-specs.html
They will not run on Windows XP.

Remote update manager creative cloud app

Hello,
remote update manager won't update the creative cloud app for windows. Is it intended, that we need a separate tool to update the CC-App? Are there any manuals describing how to automatically update it?
Since users in out company don't have admin privileges, i'd like to do it with a tool such as the remote update manager - but RUM will update all other adobe applications, just not the creative cloud app...
Thanks and regards,
Tobias

Hi Ashubijalwan1,
just to make sure there is no misunderstanding:
All Creative Suite Apps are updated except for the app with the name "Adobe Creative Cloud".
When I use the Creative Cloud Packager and select solely the core components, "Adobe Creative Cloud" is a part of them. The program itself shows a message saying that an update is necessary, but RUM won't update "Adobe Creative Cloud".
Best regards,
Tobias

Why is nothing displaying in my creative cloud app window?

Why is nothing displaying in my creative cloud app window?

Chelseaf34629241 have you utilized the steps listed in App doesn't open | Progress wheel spins continually to resolve the current error? If so what version of the Creative Cloud Desktop application do you have installed? Also which operating system are you using?

Black screen in Creative Cloud app 1.8.0.447 on Windows 7

Hi!
After updating the Creative Cloud application to the latest version (1.8.0.447), I have a blank black screen in the Home tab of the application. The Apps, Resources and Behance tabs work as they should.
Also, I noticed that playing any one of the "What's new" videos that pop up when starting an installed application (e.g. InDesign) gives blank screen. I can hear the sound of video, but there is no movie or playing controls whatsoever.
Everything was fine prior to the update. I have not made any other updates in between the two Creative Cloud versions (no Windows Update, no new graphics drivers). I am using Windows 7 Enterprise on HP Zbook 14 with dual graphics (Intel/AMD).
UPDATE: As i keep working, I discover more parts of the application suite that look similary (blank/black). Here's the new Adobe Color panel in InDesign.
Regards,
Jacob
Meddelandet redigerades av: Jacob Wodzynski

Hello,
I had a simillar issue using my Notebook (Samsung Series 7 NP770Z7E-S04DE with Core i7 (3rd Gen) and a second graphics adapter (AMD Radeon HD 8870M). After upgrading from Win 8 to 8.1 i had really a lot of trouble because the OS update brought new drivers for both graphics adapters which obviously did not work together. I had to reverse the update because the notebook was not showing anything but the mouse cursor. Windows 8 had some other anoying bugs so I decided to ignore the warnings of my IT-Partner and Samsung and do a clean install of Windows 7 Pro. Since then I had the problem you, jacobwod, describe but I did not care because neither I used the Cloud-Space nor there were fonts available. Today I read your post and experimented with the settings. By accident I found out that enforcing the usage of the Intel-Chip (HD 4400 I think) for not only the creative cloud.exe but also a file called "adobe cef helper.exe" in C:\Program Files (x86)\Adobe\Adobe Creative Cloud\hex\" seems to be a solution. Thanks jacobwod for getting me on the right track.

Why can't I download Creative Cloud apps?

Hi
I joined the Creative Cloud Photography Offer.
I logged in.
I can see the page Apps & Services.
When I select Creative Cloud App it only opens the header to that page. No content displays. I cannot therefore download anything. Same with Lightroom or PS.
I tried other pages, but Adobe home page, Learn Page, and Customer Service all say Safari can't connect to server.
I can see these pages if I open Adobe website on my Windows laptop and iPad.
I have reset Safari, turned off plug-ins, updated Flash Player and Java, reset Safari, but no luck.
I have tried using Firefox and have the same issue. I still cannot connect with most of your website from my Mac, which is where I do all my photo editing.
I am currently on my PC laptop, as my Mac cannot access the customer service chat or the forums.
I have Mavericks installed on my Mac

It turns out that Adobe is editing the Hosts file on the Mac, preventing those browsers from reaching adobe.com
Locate the terminal app and run it.
Open the hosts file by typing the following in the Terminal window and pressing return:
sudo nano /private/etc/hosts
Type your user password XXXXX prompted.
If you see references to Adobe, that is what is preventing the connection.

Why is my creative cloud app on windows 8.1 blank, no menu items.

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