Why is my Creative Cloud window blank?

My Creative Cloud window is completely blank. I can't view my apps or even login. I've tried uninstalling and reinstalling the CC but it didn't work. I have a Mac.

Marlowe I would love if you could share what the support told you. Cause I tried everything I could find online, incl deleting the OOBE folder. I don't have any special characters in my account details. I use 10.9.4 ..

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Adobe Creative Cloud Window Blank and Does not Prompt for Login?

I have three computers right now. One 2010 iMac, one 2012 Macbook Pro and a new 2014 Macbook pro. I have logged out and uninstalled creative cloud from the iMac. After buying the new MacBook Pro (2014) I have used the 2012 laptop to copy my entire user profile onto the newer laptop (including Adobe applications and creative cloud). However, when I try to open a Premiere project from the external drive I have been working off of, I get this message:
Adobe Application Manager is needed to resolve this problem. However, it is missing or damaged. Please download and install a new copy of the Application manager from 'http://www.adobe.com/go/applicationmanager'.
When I go to that link, I get a prompt to download creative cloud (not application manager). I of course download Creative Cloud again and am given the steps to install but once the Creative Cloud installation progress bar finishes up and CC opens up, the window is blank and I am not asked to login or do anything. I cannot access any projects or login to my CC account on this new computer whatsoever.
I have deleted the opm.db file in the "OOBE" folder and I have restarted the application. I have uninstalled and reinstalled. I have restarted my computer. I have tried everything for the past few hours and have made absolutely no progress.
I am pretty stressed about this as the projects I have to work on are time sensitive. Any help would be greatly appreciated as customer chat support just left me on hold for close to an hour and I have not found a solution in the forums.
Thanks in advance.

Thanks John,
I actually found a post after another hour or so looking that pointed out the same potential problem that you did, but thank you for your help anyways.
I actually found some steps that someone had posted from their conversation with customer service. I've pasted it below. Hopefully it will help another lost and weary traveler as much as it did me.
8. Re: No Apps in Apps Tab
StarJockey Apr 7, 2014 6:40 PM (in response to StarJockey)
This worked for me. Thank you, Adobe!
Step 1:
Open Finder application.Click on Go>Go to Folder.
Type /library and press return key.
Then navigate to Application support/Adobe folder.
Right click on Adobe folder and select 'Get info'.
Under Sharing and permissions, click on Lock icon and enter
Administrator user name and password.Click on symbol, select Admini
strators and click on Add, then give 'Read and Write' permissions to Administrators.
Click on symbol again, select current logged in user name and click
on Add, then give 'Read and Write' permissions to Administrators.
Give 'Read and Write' permissions to Everyone, System, Admin, users.
Then click on Gear icon and select the option 'Apply to Enclosed items'.
Step 2:
Open Finder application.Click on Go>Go to Folder.
Type ~/library and press return key.
Then navigate to Application support/Adobe folder.
Please give full permission as mentioned above.
Step 3:
Open Finder application.Click on Go>Go to Folder>>Type /library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Step 4:
Open Finder application.Click on Go>Go to Folder>>Type ~/library and
press return key>>navigate to Application support/Adobe folder folder.
Locate the folder named AAMupdater and rename it to AAMupdaterold and
OOBE to OOBEold.
Once you are done with the above steps, you can try launching the
Creative Cloud desktop application.
If you still face the same issue, please try the next steps.
(These steps were not necessary for me.)
Step 5:
Click on the below link to download the cleaner tool.
http://download.macromedia.com/pub/creativecloud/cleanertool/mac/AdobeCr
eativeCloudCleanerTool.dmg
Select the product as Creative Cloud and CS6, then select Creative Cloud
desktop/Adobe application manager and select clean.
Step 6:
Once you are done with the above steps, login to
https://creative.adobe.com/products/creative-cloud and try downloading
the Creative Cloud desktop application.

Why does my creative cloud open blank panel

when i open creative cloud the panel is blank and it wont let me see any of my apps big issue :!

Hi onpoiint,
Here is a forum post that lists solution to help resolve this issue. Try the steps in this forum post and let me know if you still need assistance.
https://forums.adobe.com/message/5510766
Thanks
Scott

Why is my Creative Cloud application window blank?

Today, I received a notification after windows 7 startup saying that there was an update availble for creative cloud. I clicked on it and I there is basically nothing there. What is the issue?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

My Creative Cloud window is blank

I paid for and downloaded Creative Cloud to my desktop, but when the window opens, no programs are there. I tried downloading photoshop a few times now, and the Cloud window pops up, but shows nothing.
Help!

Hi,
Please refer to the threads below where this issue has been resolved:
https://forums.adobe.com/thread/1235026
creative cloud is blank window why?
Re: Creative Cloud app opening blank
Cloud Desktop App is blank?
Regards,
Sheena

I'm on Mac OS 10.9.2. My Adobe Creative Cloud window is blank and I haven't OOBE folder so I can't c

I'm on Mac OS 10.9.2. My Adobe Creative Cloud window is blank and I haven't OOBE folder so I can't change the name of opm.db file. What can I do ?

HI Jmd17,
Welcome to Adobe Forums.
Please refer to the below article.
http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Thanks

My creative cloud window is blank i have called many times to get ti fixed it works for a week then comes up blank again

my creative cloud window is blank i have called many times to get ti fixed it works for a week then goes blank i need help

Chuck Palmer what steps have you utilized to resolve the issue previously? You mentioned you were in contact with our support team. Do you have a case number which I can reference to review the notes?

Why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging ...

why i can't install muse cc? ,the purchasing process is complete but the creative cloud window just stays charging...
i already tried with chrome and safari navigator..

Have you installed the Adobe Application Manager from creative.adobe.com?
-j

My Creative Cloud is blank(windows)

When I open my Creative Cloud to download the free trials it is just blank.
It has worked for Illustrator, but with the free trial for photoshop or Indesign doesnt work.
I tried deleting or changing the opm.db file but it wont let me because it says its opened in the Cloud...which it isnt...
I use windows 8.
Please Help.

I have Windows 7 Premium, but maybe this will help with your Windows 8.
I've tried all the following solutions in many posts to no avail, except for creating new windows account. New account was the only way for it to work and I did not want that.
I finally figured out the root of all evil. The ampersand in Windows user folder name (not the Windows displayed user name).
If you have ampersand (&) or other non-alphabet characters in windows user folder name (Example: C:\Users\Bob & Mary), then Flash Builder will fail to install (happened to me), Creative Cloud will display white screen, and/or other miscellaneous problems.
I confirmed this to be true and works:
1) I had blank Creative Cloud window as shown in the first post.
2) I renamed the display username and window user folder name by doing the instructions here:
http://www.ghacks.net/2011/03/28/how-to-change-a-windows-account-name- and-user-profile-folder-name/
(Example: Change from "Bob & Mary" to "Bob n Mary" - without the quotes)
3) After logging back in my newly renamed account, I opened Creative Cloud and login interface shows up! :-)

My creative cloud window is blank, any ideas?

Please help I can't do any updates.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Creative cloud window is blank?

When I open my creative cloud it is empty

Hi There,
Kindly let us know which operating system you are using so that we can assist you appropriately.
Meanwhile, please check the below mentioned posts.
Cloud Desktop App is blank?
Creative Cloud Packager Blank Screen after Adobe ID Login
Thanks,
Atul Saini

Creative Cloud is blank - I can't use it!

I've just got my laptop back(windows 8.1 operating system) after repairs and the creative cloud desktop app that was on there now isn't, so no problem; i go to download it but when it's finished downloading and it opens i am confronted by a blank screen on the desktop app, meaning i cannot download any program trials etc. which i desperately need for school. I have looked at many of the forum pages and tried out their suggestions but none of them have worked at all. I don't believe the problem to be anything to do with the repairs because many other people have had exactly the same problem i have where no solutions have worked. This problem seems to be a regular one this month so it would be best if I and others could get the answers we need.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

Creative Cloud is Blank, nothing is displayed even after a reboot, what is the solution?

I did the following but it did not help,
Rename the opm.db file.
1.Close the Creative Cloud application if it's running.
2.Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
3.Rename the opm.db file to opm_old.db
4.Launch Creative Cloud
even after a reboot and installing an up date for Creative Cloud a blank screen is displayed

Hi urbanphotographer,
Please refer the thread: http://forums.adobe.com/message/6077848.
Regards,
Romit Sinha

Photoshop Browse in Bridge option opens the Creative Cloud window and not Bridge

Hi,
In the Photoshop CC File menu the "Browse in Bridge" opens up the Creative Cloud window and asks whether I want to install a different version of Bridge. I did the new installation once already but the problem is still there. The situation is the same over and over again. What to do? It's possible to get fro Bridge to PS but it's not possible to get from PS to Bridge.
Thanks for help.

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

So i can't get my creative cloud window to open. is anyone else experiencing the same thing. i tried to download the software again but it still does the same thing. can anyone help?

Trying to figure out how to get my creative cloud pop-up window to open up for me on command. Last night I kept getting the busy icon and today it won't even open for me. How can I fix this issue?

BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Mac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why is my Creative Cloud window blank?

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