Why is my CS4 product not eligible for the promotional rate?

I was looking forward to updating to the cloud, however, I've come to find that Adobe is rejecting my registered serial number for my copy of CS4, even though it says on the page that you're eligible for the deal if you own CS3 or higher.  I'm trying to do the individual plan at $29.99/mo.  I experimented, and my serial number qualifies for the bushiness plan, so why not the individual plan?
Feeling very frustrated.  If someone can help, that'd be great!
Thanks!

Adobe Photoshop CS4 Extended student edition.
I purchased it with an educational discount in 2008 when I entered college.
I've since finished school, and I have a feeling the fact that it's a student edition could be the issue, but if that's the case, then why would it allow me to purchase the business deal?  Also, I didn't se any *terms anywhere on the page.  Maybe I skimmed over it?

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