Why is my current balance $312?!!!!

well i opened two phone lines(smartphones) which are one for me and one for my dad on March 2nd 2013 in California and we are using a Share Everything Plan.
however, after two weeks which is March 16th 2013, our phone plan cycle suddenly ended, and started again..(i also want to know why it ended on 16th even though i had used my plan only for two weeks, not for a month.)
and when i checked My Verizion application on my iphone today, our current balance was like $312, and i have no clue why it is that super high!!
Can anybody please explain me why it is that high??!!
i heard it's like super high for the first month but i think it's too much!
our plan includes unlimited texting and call, and 2gb for lte data, and i only used like 17mb this month, so the balance shouldn't be that much!!
i hope someone can explain me about this situation.
Thanks..

    Hi gphipps!
I apologize for any confusion surrounding your bill and any unrecognized charges. You are a valued customer and I'd love to review your account and explain all charges in detail to you. Please follow me and send me a direct message including your full name, wireless number and account verification (same you use when you call us) and I will be happy to review your account and follow up with you and provide a detailed explanation of all charges. If you prefer please visit this link http://bit.ly/WjDQcF for an online explanation of bill charges.
AntonioC_VZWSupport
Follow us on Twitter at www.twitter.com/VZWSupport

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