Why is my Firefox constantly crashing? Every 5 minutes!

Lots of crashing lately. Happens randomly, usually when clicking on a web site. Sometimes with out any provocation.
Version up to date, plug ins up to date, windows, drivers etc.

That is a problem with Comcast/Xfinity "Constant Guard" (PInvokeCalliWorker; bug 684748)
*Tools > Add-ons > Extensions : CGPS Extension 1.0 idvaultaddin@whitesky
*https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
*[[/questions/871697]]
*[[/questions/870380]]

Similar Messages

Suddenly Firefox is crashing every few minutes - reset/reinstall no help

Suddenly Firefox is crashing every few minutes.
Reset/reinstall no help.
Dozens of crash reports have been sent.
W7 Professional.
bp-4d77235e-6f1e-4d4e-80ed-568e22150429 29/04/15 09:59
bp-f654cc0e-4379-4c26-8335-ff7bc2150429 29/04/15 09:00
bp-4aef9821-6aff-46b6-9827-666c12150429 29/04/15 09:00
bp-8efe7e6c-1ac5-4746-a769-5eeea2150429 29/04/15 08:42
bp-e3202185-4bad-48df-ac4d-d2eb62150428 28/04/15 11:28
bp-6a5186b3-6d82-44ec-afed-6461d2150428 28/04/15 10:30
bp-9cebb099-6e3d-4cc7-8b8f-a35992150428 28/04/15 10:29
bp-92f82214-7328-4ad1-9df0-2382d2150427 27/04/15 11:51
bp-0ce3d4c4-3f1f-4b66-a37f-3d5062150427 27/04/15 11:51
bp-21e7b59f-7c73-495e-a8fd-9d16c2150427 27/04/15 10:08
bp-3d12f6d2-b8d9-4098-adc4-1d9132150427 27/04/15 07:17
bp-f0d19c24-9692-40a4-93bc-8041a2150425 25/04/15 15:19
bp-757fd125-29aa-4521-b61d-fb25d2150425 25/04/15 14:45
bp-db6c25c5-6816-4166-ba79-66f352150425 25/04/15 14:18
bp-4023a864-44fc-492b-a917-04dca2150425 25/04/15 14:18
bp-cf7b59da-04d5-4624-8754-b17012150425 25/04/15 13:36
bp-6d74204c-8f5e-4414-b5b5-24c362150425 25/04/15 12:49
bp-b74e3210-3d94-4003-97b8-84d8f2150424 24/04/15 17:25
bp-1f49b173-aff9-4abb-a330-d728b2150422 22/04/15 12:21
bp-36b6c76d-8aa5-4133-aff0-d368f2150415 15/04/15 18:00
bp-a1e3705f-5553-4695-9405-b8d262150415 15/04/15 18:00
bp-43837ac8-f0fb-451d-a609-41e652150415 15/04/15 18:00
bp-27bc79fd-0dbf-4e6e-8692-8b2e52150415 15/04/15 15:00
bp-374ebabf-eb68-4d9d-a657-572c62150415 15/04/15 15:00
bp-715092f5-82ac-4bb2-8a78-76dd32150415 15/04/15 13:42
bp-b6721c11-d542-497a-895f-577c52150415 15/04/15 13:21
bp-0661d03a-3f13-444e-8f86-af5542150415 15/04/15 13:21
bp-49adcbfa-cfca-4641-b125-da04b2150415 15/04/15 12:07
bp-ea6b55f0-d0f5-4342-ac4c-2e50e2150415 15/04/15 11:20
bp-e506c488-4eb0-4a9d-a281-427c52150415 15/04/15 11:07
bp-fe3acf97-71d6-4c25-b640-c35fe2150415 15/04/15 10:52
bp-32c1257c-65df-4880-a47a-143182150415 15/04/15 10:50
bp-26cbfc42-387b-4d17-bd3c-16f0a2150415 15/04/15 10:50
bp-36a70d15-f04e-4258-8598-496852150415 15/04/15 09:58
I am a web designer and depend on Firebug - this is a nightmare for me.
Thank you
Jonathan

That is a problem with Trusteer software (RapportTanzanxx.DLL).
Make sure that you have the latest updates of your Trusteer software.
You can try to contact Trusteer for support.
*http://www.trusteer.com/support/rapport-installation-links
*http://www.trusteer.com/support/report-problem
*http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
*Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
*http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Updated to Firefox 29, crashing every 3 minutes...

This is quite frustrating. even as I am typing this, about 3 crashes have occurred. Firefox has always been my favorite browser because of its security and privacy mostly. However since updating to 29, which I did just 3 minutes ago, it has been unbearable. It has been crashing every 3 minutes on average.
Please, what is the solution to this? I want to enjoy my old Firefox back.
Thank you

I found another sure cause of this.
Basically if I try to save a picture, as soon as I click on "Save picture as", it crashes. I am 100% sure about this.

Firefox is crashing every few minutes.

Firefox crashes every few minutes, I can barely even get this question filled out. Please help me! It doesn't matter what site I'm on, and I've tried restarting the computer and modem, no luck.

That is a problem with Trusteer software (RapportTanzanxx.DLL).
Make sure that you have the latest updates of your Trusteer software.
You can try to contact Trusteer for support.
*http://www.trusteer.com/support/rapport-installation-links
*http://www.trusteer.com/support/report-problem
*http://www.trusteer.com/support/submit-ticket
Try to update or uninstall and reinstall Trusteer Rapport and if that doesn't help then disable/stop the program for now.
*Start Menu > Programs > Trusteer Rapport > Stop Rapport
Mac:System Preferences -> Other -> Rapport -> Stop Rapport
*http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport

Firefox keeps crashing every few minutes

So all of a sudden firefox just started randomly crashing every few minutes for me.
doesn't matter what site i try to use, how many i have open, whether i have addons enabled or not. It always crashes after a few minutes
Also i tried to add the "troubleshooting Information" and it just crashed when during the install of it..

See also:
*https://support.mozilla.org/kb/get-started-firefox-overview-main-features
*https://support.mozilla.org/kb/learn-more-about-the-design-of-new-firefox
*https://support.mozilla.org/kb/common-questions-after-updating-to-new-firefox
You can look at the Classic Theme Restorer extension to customize the appearance in Firefox 29 and later and make it look like older Firefox versions.
*Classic Theme Restorer: https://addons.mozilla.org/firefox/addon/classicthemerestorer/
*You can check out the settings of the CTR extension via its Options/Preferences button on the "Firefox/Tools > Add-ons > Extensions" page.
*You can find extra toolbar buttons and more toolbar settings in Customize (3-bar Firefox menu button > Customize)
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
*Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check if you can start Firefox in [[Safe Mode|Safe Mode]] by holding down the Shift/Options key and possibly disable hardware acceleration in Firefox.
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

My Firefox is crashing every 2 minutes!! PLEASE HELP!

So my firefox is crashing for no reason every 2 minutes, I don't have any addons installed or virues. Here is the log.
AdapterDeviceID: 0x683f
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:22.0
AvailablePageFile: 6769905664
AvailablePhysicalMemory: 2860736512
AvailableVirtualMemory: 3632447488
BuildID: 20130618035212
CrashTime: 1374744426
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1373985604
IsGarbageCollecting: 1
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x683f, AdapterSubsysID: 27921462, AdapterDriverVersion: 12.104.0.0
D2D? D2D+ DWrite? DWrite+ D3D10 Layers? D3D10 Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 534
StartupTime: 1374743933
SystemMemoryUsePercentage: 32
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: https://support.mozilla.org/en-US/home
Vendor: Mozilla
Version: 22.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.

Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!
Thank you.

I have uninstalled Flash, and tried many different suggestions, but Firefox still crashes every few minutes. WHY? Check crash reports for najibul.huq@

There are hundreds of Crash reports with my email address on it. I don't know what is causing it. There is no indication and help anywhere that has indicated it. Flash seemed to be problematic, so I tried uninstalling flash completely and using WITHOUT flash - still the same.
I have uninstalled FF and re-installed it with new file from getfirefox.com - still the exact same.
Is there anyone who can tell me what to do? Please review my crash reports under my email address, and advise what I can do. My last few crash IDs:
59c3489c-c8f3-48e3-ad8e-e5618e1a46ab
bp-23dcd12a-cde8-4bc1-b5b6-702cd2130427
bp-4a295014-5427-4049-92d6-dc4f52130427
bp-36b4a26c-5117-4dbd-8401-f161b2130427
All within 2-3 minutes of each other.
I'm going crazy with this. How can I get the Old firefox that worked. I think anything after v12-13 is complete load of crap that doesn't work!
I am using Windows XP, is that a reason? How can I get a Xp-friendly version of FF?

Thank you for the response.
I restarted in Safe Mode, but it crashed again in 2 minutes. Can you decipher the Crash report? Because I don't understand anything from it. No way to figure what is exactly causing it.... The Troubleshoot did not help at all, very basic, and irrelevant info. I have hundreds of crash reports, but here's the latest ones, PLease Help:
<pre><nowiki>69761267-6aa7-49fb-9db6-a7a5b133781f
bp-c620f11e-4595-4023-9227-f17792130504
bp-ab7a5e10-2895-4df5-9fca-57af12130504
d38c2ef2-35d3-4ee5-a097-44c8606a4266
bp-ce5719b0-c774-4956-b44a-1f9532130504
bp-eebed5e6-cd8f-4fd5-bcc1-15fa92130504
bp-ad8ac748-924e-41ae-96ca-1b9472130504
bp-4194f51d-7831-41ca-b75f-72f002130504
bp-b847fd26-fd79-43a2-861b-e8ba92130504
bp-3c28c6c3-1f73-4da0-80d2-fb9722130504
bp-76ccb618-11ef-49f5-95ce-3ddbf2130504
bp-04dc01b7-6b09-474b-8a7a-bdff12130504
bp-f176b0c1-f250-47bd-8fa6-2405a2130504
bp-84a49604-c352-4a08-8c2c-c2b282130504
bp-6305669f-0378-48d8-bfe3-97bd12130504
bp-dd35e2d5-bc07-473d-8748-cf8bc2130504
1a2444a2-bf78-4f49-a46a-35d401182e78
bp-4bb67980-85e3-4af7-86da-3d3eb2130504
bp-a6d26309-9a4b-4c90-9a28-ee4fc2130504
bp-0e12d51d-1672-44c1-b864-acac72130504
bp-d422a61e-b019-49eb-b35d-eb81f2130504
bp-3fd67d02-c5c8-4666-a09c-8b2472130504
bp-b8b1e949-7525-41b2-8660-091e62130504
bp-414b34ca-ed51-4fe1-bda0-848c52130504
bp-ace02358-9371-48a3-8102-12f192130504
bp-4ec7399c-409c-472d-9463-038782130504
bp-ae1b58f8-2097-4b29-bef0-f3fe32130504
bp-2fc759f3-975b-4281-9eab-a06f52130504
bp-9b8ae433-b480-4ac7-984e-2fd332130504
bp-cbc597aa-3d3c-472d-beb8-03f012130504
bp-5db34f37-4605-4815-b273-1861e2130504
bp-8a979c36-9202-4834-a251-576e72130504
bp-63fd2d13-e597-41f5-b6c0-9858e2130504
bp-91c2d98a-e2fe-4857-a84f-6413c2130504
bp-f99877c8-045f-455e-a2ac-49cc92130504
bp-7dadbc19-6034-4930-ba1d-a16502130504
bp-2ebfa0eb-b2cf-42fb-92ec-ddafe2130504
bp-67356cf5-427a-4991-8043-72a8e2130504
bp-f0c631b6-68a5-450b-8b61-816da2130504
</nowiki></pre>

Firefox keeps crashing every few minutes. Code: bp-626b02c2-59bb-423d-8ad3-57ac32130220.

<blockquote>Locking duplicate thread. 
Please continue here: [[/questions/950862]]</blockquote>
I was on Imgur and it kept doing it then a message on my screen popped up from Windows saying something had happened that caused my PC to restart...I just got this laptop 2 days ago I just might take it back.

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

My Firefox is crashing every five minutes. No plug ins, lap top is new drivers updates and current version of firefox. How do I stop this?!

I recently updated my firefox after doing updates and cleaning out my computer. Firefox was working fine with the old version not problems. Now I am lucky to be online for more than five mins before it crashes. Doesn't matter what page I'm on or what I am doing. No plug ins currently installed as I have only had this for two days and can't be online long enough to do anything. I hate explorer please help me fix this issue.

hello, unfortunately this seems to be a crash that is appearing in firefox 19 on windows 8 with AMD Radeon HD 6XXX/7XXX graphics cards - developers are investigating the causes of it...
the best option probably is to downgrade to the to the former version at the moment until this gets sorted out: [[Install an older version of Firefox]]
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/
the auto-update in firefox 18 for the affected systems is now disabled and will be turned back on when a fix is available.

Firefox keeps crashing every few minutes. I have installed the beta version as previously suggested but it still occurs

I have tried uninstalling/installing several times with no success

Hi hbradders
Your crash report shows a problem with the Flash plugin.
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting

Firefox keeps crashing every few minutes. I will paste a small section of the crash reports in the details section.

<pre><nowiki>bp-dd5ac00c-6a07-44fe-8360-cc6ae2130223 2/23/2013 8:36 AM
bp-a5f3933a-4931-429f-8359-38d762130223 2/23/2013 8:36 AM
bp-a16013c5-90d3-4178-9e29-969e72130223 2/23/2013 8:33 AM
bp-9555789f-b9c0-48d7-a275-823c12130223 2/22/2013 8:38 PM
bp-2bd9a585-e9de-4f80-9d5d-e603a2130223 2/22/2013 8:38 PM
bp-9713382b-b898-49e3-a00a-b6f492130223 2/22/2013 8:38 PM
bp-11387c7d-4a80-4c3d-8b00-1684c2130223 2/22/2013 8:37 PM
bp-fd7d3e8a-741d-492c-bbc9-492812130223 2/22/2013 8:35 PM
bp-30f81cab-5a35-40a4-b3ff-919482130223 2/22/2013 8:17 PM
bp-efeac610-9447-4fbf-8962-03b052130223 2/22/2013 8:12 PM
bp-9e2b9ffe-a8bb-4665-84f0-2a6902130223 2/22/2013 8:09 PM
bp-6a7fa3a8-7bce-4a21-8182-6e9722130223 2/22/2013 8:09 PM
bp-7aefd5fe-d9a1-4bba-a30f-f82d02130223 2/22/2013 8:09 PM
bp-53aad77b-55e9-4e21-b003-42de62130223 2/22/2013 8:07 PM
bp-87e2aa57-a1f5-4d42-a739-ee2d82130222 2/22/2013 12:06 PM
bp-290c5558-aaef-4bb6-ae5c-1ebcb2130222 2/22/2013 10:06 AM
bp-296620c9-1749-4ec6-a129-b33c02130222 2/22/2013 10:06 AM
bp-c97d27a2-5b33-4ff3-ac42-583c02130222 2/22/2013 9:50 AM
bp-c81f8ea7-a73c-432f-8220-14d9e2130222 2/22/2013 8:49 AM
bp-e7c6fa6c-ad7e-447b-947e-1e0a82130222 2/22/2013 8:48 AM
bp-5f12e546-5474-47c3-8898-412862130222</nowiki></pre>

hello, unfortunately this seems to be a crash that is appearing in firefox 19 on windows 8 with AMD Radeon HD 6XXX/7XXX graphics cards - developers are investigating the causes of it...
the best option probably is to downgrade to the to the former version at the moment until this gets sorted out: [[Install an older version of Firefox]]
ftp://ftp.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/
the auto-update in firefox 18 for the affected systems is now disabled and will be turned back on when a fix is available.

Firefox kept crashing every few minutes

Hello, this is on a newly installed Windows XP Media Center 2002 SP3. It has been kept crashing and the error seemed to have pointed to Geforce 7300 LE, correct me if I'm wrong.
Geforce driver is the latest one.
Here is a couple of crashes report:
bp-0870ca3e-d31f-4a62-9416-dd9842140909 09/09/2014 14:47
bp-63774cd8-cfdd-489f-9006-da5362140909 09/09/2014 14:44
Disabling both hardware accelation in Options and about:config didn't help at all. What can I do?
Regards

Ok I haven't started the safe mode just yet but it may have to do with the Flash plugin. Firefox has the only one plugin installed which is Flash, nothing else because this is a newly installed XP SP3.
Firefox crashed and then a plugin container warning window comes up like that:
plugin-container.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: plugin-container.exe AppVer: 32.0.0.5350 ModName: mozalloc.dll
ModVer: 32.0.0.5350 Offset: 0000141b
Goes with this: bp-4082a9b4-c4a2-4925-a792-a0ceb2140910 10/09/2014 12:45
Does this give you any clue?
Regards

Firefox crashes every few minutes while i am doing different tasks. The Signature is: PL_DHashTableOperate | nsDocLoader::OnProgress(nsIRequest*, nsISupports*, unsigned __int64, unsigned __int64

Firefox keeps crashing every few minutes. Each time it crashed, i believe i was doing something different. the signature ID is: bp-f87928c5-3a3c-478b-9f2d-7745c2110625

Why firefox keep crashing every 5 min on my android tablet?

why firefox keep crashing every 5 min on my android tablet?

What website you are you trying to visit? What is the brand and model of the device?

Firefox randomly crashes every 5 to 10 minutes (mswsock.ddl)

As the title says, Firefox has been crashing every few minutes for the last couple days. It doesn't seem to matter how many tabs I have open or what websites I'm on either. I've tried updating, running in Safe Mode, and re-installing with no effect. Below are the last several crash reports I've gotten. They all mention a file called "mswsock.dll" and Google suggested that it might be infected, but a full system scan with Avast and MSE both came up clean so I'm pretty lost.
bp-f252bc8e-899c-4801-8be6-320552130816
bp-6041b0ae-b055-47f8-b9af-634fe2130816
bp-b0910914-82ad-472f-8612-51b3d2130816
bp-26d4a9b9-c867-451b-b37f-3749d2130816
bp-cda26813-c0de-4781-a406-b83462130816
bp-5b1d9dee-685c-4b80-86f2-882ae2130816
bp-53dd7f3d-8632-4274-b944-b60c22130816
bp-8a916f22-6036-4bf2-9d71-3e9fd2130816
bp-aa16bea4-927e-4909-9691-12c602130815
bp-a009ddae-5122-4aac-9cba-22b4e2130814

That crash is caused by ghostery.
See: bug 814594 NEW crash in JSC::Yarr::YarrGenerator::opCompileParenthesesSubpattern mainly with Ghostery
and update the addon (as it is out of date, that is the problem) Through Firefox => Addons => Tool button => Check for updates
or https://addons.mozilla.org/en-US/firefox/addon/ghostery/?src=search
The current version of Ghostery is 5.0.3, older versions cause firefox to crash.

Why is my Firefox constantly crashing? Every 5 minutes!

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