Why is my Firefox crashing while I'm using Pinterest?

while using firefox I go to Pinterest and brows. I click on a picture and firefox crashes

See this support article:
[[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]

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Firefox crashes when not in use then I have to reboot my computer

Firefox crashes when not in use then I have to reboot the computer.
It will not come back on line and the only way out of this is to reboot the computer.

See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
* http://www.mozilla.com/plugincheck/
# Shockwave Flash 10.1 r102
# Java Plug-in 1.6.0_12 for Netscape Navigator (DLL Helper)
Update the [[Managing the Flash plugin|Flash]] plugin to the latest version.
*http://kb.mozillazine.org/Flash
*http://www.adobe.com/software/flash/about/
Update the [[Using the Java plugin with Firefox|Java]] plugin to the latest version.
*http://kb.mozillazine.org/Java
*http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)

Firefox crashes - even when not using the computer

Firefox crashes - even when not using the computer
Sometimes I can walk away from the computer and only have one tab open (e.g. Facebook) and when I come back to the computer a few hours later, Firefox has crashed for no reason.

Unfortunately the linked crash report is empty (@ EMPTY: no crashing thread identified; corrupt dump) and doesn't include any data, so it is not possible to find the cause of the crash.
Did you recently submitted other crash reports that were submitted and show a crashing thread?
See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox crashes while logged into Lumosity

This what I related to Lumosity support:
I'm using Mozilla Firefox 22.0 (up to date) with Win7 and IE10 10.0.9200.16618 update version 10.0.6 is in the background (not using it for browsing, etc). I believe Java is involved in gaming, so here is that data: Java Deployment Toolkit 7.0.250.17 10.25.2.17 and Java TM Platform SE7 U25 10.25.2.17 Whether I access Lumosity by email link or directly by the URL, Mozilla is crashing repeatedly, going on days now. It tends to crash with Disillusion very frequently (in other words when I finally get access, it crashes repeatedly). It has crashed on Familiar Faces and Rising Word Bubbles . I wish I could give you a better list - but it seems to crash w/more demanding games. It crashes while loading the game. The progress bar gets one-quarter into the load before it goes down.
I have been sending crash reports to Mozilla. I have looked on line for some answers. Nothing found yet in the way of answers. I have seen that various people (general online chats/forums) are experiencing the crashes and obtaining no answers. If there is more info you need that would help analyze and fix this, please let me know.
I have gone through Mozilla's general help about crashes and have restarted Mozilla in safe mode (no add ons) and I have opted out of using hardware acceleration (permanently). I do not think it's crashed in the safe mode.
My husband uses Lumosity on his computer and his entire computer shuts down. He has the same systems I have only on a PC (mine is a laptop). His Java versions, (Toolkit) - 7.0.60.24 10.6.2.24 Java TM Platform SE7 U610.6.2.24.
I received response from Lumosity and understand that support believes this issue may be due to a compatibility issue with plugins on the new version of Firefox. I also understand that Lumosity depends on Adobe Flash Player, so after discussion w/Lumosity support, I updated my Adobe Flash Player to v. 11.8.800.94. BTW Lumosity support is able to recreate the events w/Firefox and to control them by starting Firefox in safe mode.
I have uninstalled Firefox, deleted the Mozilla folder from the program files as outlined in support info. I did notice that uninstalling Firefox did not uninstall Mozilla Maintenance Service v. 22 7-2-13 333 KB. There were several folders in the Mozilla folder when I deleted it, the Maintenance file being one of them I am sure, and it is now dated today's date, v. 22 at 219kb.
In the process of this, I had notice of Windows updates, so I rebooted the computer to let the updates install. I went back to Mozilla and logged on to Lumosity, opened the game "Disillusion" and it started up fast w/o crashing. However, the very next game I opened, Rising Word Bubbles, it crashed. Twice or so. I opened Mozilla in safe mode and it did not crash when I played one of the games.
I think I have listed everything that I've done. Sure could use some help to fix this. I've even backed up and defragged.
One last thing, I had installed "Memeo Premium Backup" and was having trouble with that program crashing, Windows indicating it would debug and advise (nothing received on that). I am wondering if those problems were also a part of this problem. I have since gone back to "Memeo Instant Backup" which works fine. FYI
Now, I see there is a button to push that will automatically do something. I think I'll copy my notes, just in case. Probably TMI for an auto response anyway.
Help. Thank you!
I typically LOVE Mozilla and spread the word ... oh please let there be an answer. ;)
(Cool, didn't expect the data after I clicked the button and installed. Woo-hoo. Keep on rocking Mozilla.)
Thank you,
Jenn

Thanks - I'll go the "safe" route and disable add ons.

Firefox crashed while automatically downloadingthe latest version, and when I reopened it, it did not give me the option of restoring my lost tabs. Is there any way to recover them now?

I don't know what more details to offer. The browser crashed, all my open tabs were lost, and when I restarted Firefox, it did not give me the option of restoring the tabs. I really want them back. Is there any way to roll back and recover them?

That gripes me to no end, as well. You might think Mozilla could think this one through, at least to the point of realizing there should be a manual means to recover open tabs NOT restored automatically after a routine FireFox crash.
And if Mozilla cannot stabilize FireFox, it will keep losing users back to IE.
The epidemic of crashes seemed to begin when FireFox "improved" itself with the idea of running 3rd party plugins in a "container", which is still far from reliable. I must run SysInternals Process Explorer at least once per Windows session to keep FireFox from destroying itself.
Aside from FireFox being so unstable, Mozilla should show some concern for users and make the manual restore option very plain from the UI-- such as "RESTORE OPEN TABS LOST SINCE THE LAST (*&&!!! FIREFOX CRASH"
Presumably-- and that may presume too much-- Mozilla leaves the open tabs "log" in place during each update. If that record of open tabs remains untouched from update to update, then why does FireFox screw up, update after update, and routinely fail to recover all tabs?
You might think someone at Mozilla would realize something is wrong. I have let Mozilla "phone home" after each crash, and yet the problem continues.

Firefox crashes while trying to print

Hello,
an employee has the problem that his Firefox crashes everytime he tries to print.
I tried many things, like updated the printer driver, reinstalled firefox, turned off the hardware speed up at firefox (don't know the actual english word). Nothing worked.
Printing out of other programs works without issues.
I'll add a few informations:
about:crashes reports:
bp-14f9a853-f0cb-43b1-bdf5-0e3db2131015
bp-b650bb0e-57ec-43a1-9ebf-ae6d22131015
bp-389f366c-94bs-43ff-900e-22ee42131015
Those reports appeared when i tried to print and firefox crashed. Hope this information helps.
Have a nice day

Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions, Open websites, and some Preferences.
To Reset Firefox do the following:
Go to Firefox > Help > Troubleshooting Information.
Click the "Reset Firefox" button.
Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
Firefox will open with all factory defaults applied.
Further information can be found in the Reset Firefox – easily fix most problems article.
Did this fix your problems? Please report back to us!
Thank you.

My question is why is my Firefox crashing as soon as I open it?

I open Firefox and the tab comes up but that doesn't even load it immediately just gives me the circling rainbow and it never ends. Eventually times out and says that Firefox is not responding.
When I say tab I do mean the home page. When this error first occurred I had multiple tabs open. I closed all those, I unistalled firefox and then redownloaded it. The error persists. So far nothing I do makes it so that I can use Firefox any more.
Also I did check all my computer updates and everything is updated completely.

Hey CursedDream,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. If you've recently upgraded, you might want to check out [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-when-i-start-it this article] as well.
Hopefully this helps!

Why does my Firefox crash reporter hang?

Please help as Firefox is my preferred browser followed by Opera and Chrome in that order
Frequent Firefox crashes are disruptive of my workflow which is very web-dependent
STEPWISE:
1. I have frequent crashes
2. The Crash Reporter comes up
3. Submit report is enabled
4. I select QUIT or RESTART - a rotating symbol shows the reporter is trying to do something BUT NOTHING HAPPENS
5. I close the Reporter window
6. I try to run Firefox again: That brings up the reporter panel again.
7. THE ONLY WAY I CAN OPEN FIREFOX AGAIN IS TO REBOOT MY COMPUTER.
8. I switch to OPERA browser to access Mozilla support
9. I follow instructioins:
If you can't open Firefox because it crashes at startup even in Safe Mode:
Go to ~/.mozilla/firefox/Crash Reports/submitted.
10. That brings up a long list of "Reports submitted" all with the following format and all sized 50B containing ZERO INFORMATION
bp-06def14b-da8b-450e-8157-7ae252141029.txt plain text document 50 B 29/10/2014 21:33:34
11. Before posting this question I tried to "Automatically add" troubleshooting information - which only brought up the dysfunctioning trouble shooter again!
12. The link to "try these manual steps" brought up a fresh "Ask a Question" window - presumably because it attempted to open in Firefox instead of OPERA which I'm using to log this this report since I'll have to reboot before being able to use Firefox again.
SYSTEM INFO:
OS: Ubuntu 14.04 - fully updated
Mozilla Firefox 33.0 (Info via Terminal since Firefox is stalled)
Plugins: Zotero, AdBlock Plus, Print edit, Download Helper (from memory since FF is stalled)
I use Thunderbird 31.2.0 for email - Firefox DOES NOT bring Thunderbird down with it when both are running
BUT Thunderbird also crashes unexpectedly but not nearly as often as Firefox

Is it possible to start Firefox in Safe Mode, I do understand that the frequent crashes are disrupting and after a crash that Firefox will not open, you need to restart the computer.
In about:config are there any changed about:config entries related to the crash report: browser.sessionstore.resume_from_crash
However in the meantime I will see what I can find.

Since 3.6 update firefox crashes while opening pdf's in webmail (xs4all)

Since the 3.6 update firefox crashes AFTER pdf's opening in webmail. I can see, work and download the pdf file, but as soon as i change or stop this action, firefox crashes immediatly. I was waiting for updates, asked my provider but still not solved.
It is hard to test yourselve since you need to log in to a webmail..
== URL of affected sites ==
https://webmail.xs4all.nl

Ok, if a new profile profile has the same issue, it's an indicative that it's something outside Firefox that is causing this problem. This may be a plugin (they are installed outside the browser, and new profiles will have all installed plugins enabled), a virus, malware, a firewall/antivirus/security suite, or any other software outside Firefox. It's not a known issue, and I can't replicate it on my end, so you'll have to search for the cause yourself. Do be aware that Firefox's update may have broken something in how other software gets along with Firefox, and that may be the cause of the crashes. Malware too, so do clean your system.
To scan for malware, install, update and run these programs ''in this order''. They are all free for personal use, but some have limited functionality in their "free mode", but the features you'll miss are not really needed to find and remove the problem you have. Remember that ''not all programs detect the same malware''!
Malwarebytes' Anti-Malware - [http://www.malwarebytes.org/mbam.php malwarebytes.org/mbam.php]
SuperAntispyware - [http://www.superantispyware.com/ superantispyware.com]
AdAware - [http://www.lavasoftusa.com/software/adaware/ lavasoftusa.com/software/adaware]
Spybot Search & Destroy - [http://www.safer-networking.org/en/index.html safer-networking.org/en/index.html]
Windows Defender - [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx microsoft.com/windows/products/winfamily/defender/default.mspx]
Dr. Web Cureit - [http://www.freedrweb.com/cureit/ freedrweb.com/cureit]
If these don't find it or can't clear it, please tell me and I'll provide you with further assistance.

Why is my firefox crashing?

Add-ons: :1.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1273062219
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1273062159
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 10
StartupTime: 1273062214
Theme: classic/1.0
Throttleable: 1
URL: about:sessionrestore
Vendor: Mozilla
Version: 3.6.3
Den här rapporten innehåller också teknisk information om programförhållandena vid kraschen.
My firefox crashed a long time ago, and everytime i try to open it tells me that is has crashed. Now i tried to install the latest version of firefox and it still doesnt work. What should i do?
== Operating system ==
Mac os X

Hello Vendela,
please get me a Firefox crash ID by following the instructions mentioned in the [[Firefox crashes]] article.
Thanks in advance!
Kind regards,
Tobbi
Firefox Support Volunteer

Why won't Firefox 4 allow me to use my fingerprint scanner on my laptop?

I have an HP laptop with a built in fingerprint scanner. With previous versions of Firefox I was able to use that to log on to websites that require a username and password. However, I just downloaded Firefox 4 today and this new version will not allow me to use the fingerprint scanner. Can this be fixed?

Hello Tdp86,
It sounds like you are having an intermittent issue where you are unable to access your movies, and you cannot play them at all. I want to recommend starting by signing out of the iTunes store in settings:
From the main Apple TV menu, choose Settings > iTunes Store.
From: How to rent a movie from the iTunes Store on Apple TV
http://support.apple.com/kb/ht1498
Then restart the Apple TV:
Restart your Apple TV by selecting Settings > General > Restart.
From: Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
Then test the issue again and see if it works correctly, and consistently.
Thank you for using Apple Support Communities.
Regards,
Sterling

Firefox crashes while starting up

After having used Firefox for years on my iMac, today it won't even start but immediately crashes.
I have tried starting from the safe modus and I have installed the latest software updates. Also I use the lates Mac OS X version. My safety program reports no virus, trojan, worm or spyware.
So I ran out of solutions and I hope you can help me.

Looks that is is related to the pop-up blocker.
Do you have any extension that can block pop-ups or do you have a large pop-up block list?
*Firefox > Preferences > Content : Block pop-up windows: Exceptions
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to clear the "Site Preferences" via Clear Recent History
*https://support.mozilla.org/kb/Clear+Recent+History
Note that clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.
You can also try to rename the permissions.sqlite file to permissions.sqlite.sav in the Firefox Profile Folder in case the file is corrupted.
This will remove all exceptions (cookies, images, pop-ups, software).
If renaming didn't help then you can undo and rename the permissions.sqlite.sav file to permissions.sqlite to get back the old exceptions.

Why does my Firefox crash and how do I fix it?

Often, when I start Firefox, it immediately crashes. But not always right away. Sometimes it takes a few seconds or I have to type something into Google or open a page and than it crashes. And sometimes it doesn't crash at all. It started on 31.03.2015 and I haven't been able to find the source. My plugins are updated, I am using the newest Firefox-Uptade, my Windows is updated, my Anti-Spyware programs detect no virus, even if I start it in the save mode (with deactivated add-ons) it crashes. Thunderbird also crashes, but not as much as Firefox.
The only big change before Firefox started crashing is that I exchanged my 1GB RAM for 4GB RAM but I used RAM that is supposed to be compatible to my notebook.
Report-ID (Meldungs-ID): bp-6b25134a-5840-49da-8f9f-e3e862150403

Let's continue in your earlier thread here: https://support.mozilla.org/questions/1055605

Why does my firefox crash when I'm in the middle of writing an e-mail, and how do I stop it from happening?

It just did it again! How can I write a simple letter if you keep crashing on me? I'm getting very irritated by this.

Please provide some Crash Report ID's.
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash
Type '''about:crashes''' in the URL bar and hit Enter. <br />
# Middle-Click the hyperlinks to bring up each Crash Report page in a new Tab; each page may take a few minutes to load.
# '''Then copy'n'paste the URL of each of those reports into the message box here.'''
# We'll see if we can help you figure out what is causing those crashes to happen.
If you can't open Firefox or keep it open long enough to get the Crash Report ID's, even in the Firefox Safe Mode - see the section entitled - '''''You can't open Firefox because it crashes at startup even in Safe Mode:'''''.

Why won't firefox crashes when I try to download the latest version of adobe flash player ?

When I tried to download the latest version of Adobe Flash Player (10.1.85.3), nothing happened. Then something popped up....
http://i489.photobucket.com/albums/rr260/TaDaO0o/asdgahgfa.jpg?t=1287493272
(click it)
when I clicked the "install missing plugins," this popped up...
http://i489.photobucket.com/albums/rr260/TaDaO0o/asgagas.jpg?t=1287493489
(click it)
I was a little confused because it was totally different from what the instructions said
http://get.adobe.com/flashplayer/download/?installer=Flash_Player_10.1_for_Windows_-_Other_Browsers&a=McAfee_Security_Scan_Plus&os=Vista&browser=Firefox&type=xpi&xpiinstalled=1
so I decided to click the "manual" button and a download page to download a file named "Gp" popped. Seeing that I just clicked cancel then suddenly my computer froze. I tried going to the adobe download page again and it happens all over again. Please Help Me :(

No bug, My late 2012 Mini with 10.9.1and Flash Player 12 works fine.
Do a clean install: How to perform a "clean install" of Flash Player in Mac OS X

Why is my Firefox crashing while I'm using Pinterest?

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