Why is my firefox crashing?

Add-ons: :1.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1273062219
EMCheckCompatibility: true
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1273062159
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 10
StartupTime: 1273062214
Theme: classic/1.0
Throttleable: 1
URL: about:sessionrestore
Vendor: Mozilla
Version: 3.6.3
Den här rapporten innehåller också teknisk information om programförhållandena vid kraschen.
My firefox crashed a long time ago, and everytime i try to open it tells me that is has crashed. Now i tried to install the latest version of firefox and it still doesnt work. What should i do?
== Operating system ==
Mac os X

Hello Vendela,
please get me a Firefox crash ID by following the instructions mentioned in the [[Firefox crashes]] article.
Thanks in advance!
Kind regards,
Tobbi
Firefox Support Volunteer

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#comzone #comzoneopen span.commentstitle h2.thread-title .postbody-title small #thread-actions .post.odd, .post.odd .postfooter,td.odd .post, .post .postfooter .post .top_post .post .post .author .post .author_info .icons .actions .post .author_post_info_on .post .author_post_info_by .post .author_post_info_by a i .author_posts .commentStyle_headers .author_info .post .content .actions .post .content .actions a .post .postbody .content .post .posted-text, .post .author .post .posted-text .post .posted-text p, .post_preview p .post .posted-text h3 .post .postbody .attachments .post .postbody .attachments img .post .postfooter .actions, .post .postfooter .status .post .postfooter .post .inner>.postfooter .post .contribution .post .avatar .post .avatar img #editpost2 #commentshelp #commentshelp h3 #commentshelp p #commentshelp p small .post-comment-actions .post-comment-actions #watch_thread .post-comment-actions-label .post-comment-actions img .post-comment-yourname 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.author_info .icons .post .author_info .icons .actions .post .postbody .content .post .postbody .attachments .post .postbody .attachments img .post .postfooter .actions, .post .postfooter .status .post .postfooter .status .post .inner>.postfooter .post .contribution .sub_comment .sub_comment_area .forum_actions .actions #comments-search .forum_actions .actions .action .forum_actions .headers .forum_actions .headers .title .forum_actions .headers .infos .thread_pagination .nb_replies .post_preview .post .postbody .signature .mini .openid_url #newtofirefox,#frontmenu #mostpopular .morearticles,.tbsupport .toclevel-1 .toclevel-2 .toclevel-3 .toclevel-4 .toclevel-5 .toclevel-6 .wikitext .wikitext h2 .wikitext>h2:first-child .wikitext h3, .wikitext h4, .wikitext h5 .wikitext h3 a,:link a:visited,:visited a:hover,:link:hover,:visited:hover a:active,:link:active,:link:active #c1c2 #c1c2 #wrapper #c1c2 #wrapper #col1.marginleft #c1c2 #wrapper #col1.marginright{}#col1 .content .marginright 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input div.searchform form #advanced #advanced-type table#author_date_solution td#author_mark_as_solution form tr input form tr td form#editpageform tr form#editpageform tr table tr form table.normal td.heading form table.normal button#login-button .top-notify,.bottom-notify .pagelist-wrapper .pagelist-table .pagelist-title .pagelist-table tr .pagelist-table td .pagelist-table .odd .pagelist-status .pagelist-needs-review,.pagelist-draft,.pagelist-needs-updating .pagelist-translated .pagelist-needs-translation,.pagelist-unknown .pagelist-page .listprogress-progress .listprogress-progress span .listprogress-progress em .listprogress-status #mod-freetags_current input[name=tags] select#switch-language .process-running .top-notify p .screencast-thumbnail .screencast-input-wrapper .screencast-input-label .screencast-player-close .screencast-player-msg .screencast-player-msg:hover .screencast-no-alt .screencast-no-preview .screencast-thumb-text .screencast-thumb-text:hover .screencast-no-preview>.screencast-thumb-text .screencast-no-preview-text #screencast-loader,#picture-loader #screencast-upload-now #screencast-add-another #screencast-player-overlay #screencast-player-window .screencast-content .screencast-content-msg .checkbox-scroll .item-list .protect-email div.search-suggestion span.corrected div.search-refine input.search-refine-query input.search-refine-submit input.search-refine-submit:hover .show-search-tabs input.search-empty-query input.search-empty-submit .content .cbox .cbox-data .normal #editpost2 .findtitle #tiki-listpages-content .normal td .feedbackbox .feedbackbox p .feedbackbox textarea #feedback-options #feedback-options>.feedback-info:first-child .feedback-controls input[type=button] , .feedback-controls input[type=submit] .feedback-controls .feedback-controls img .feedback-controls-complex .feedback-controls-complex input .diffadded .diffdeleted .diffchar .diffbody-content,.diffadded-content,.diffdeleted-content .toclevel-1 .toclevel-2 .toclevel-3 .toclevel-4 .toclevel-5 .toclevel-6 dl dl dd #editpageform table.normal td{}#editpageform .uploaded_images{}#editpageform .uploaded_images li #editpageform .uploaded_images li a #editpageform .uploaded_images li a:hover #editpageform .uploaded_images li a img #editpageform select[name="olpoll"],select[name="poll_template"] .langwatch-select .notif-pad .notif-pad-2 .notif-pad-3 .notif-pad-3 input .notif-row .notif-highlight #col1 div.tocnav
    == Troubleshooting information ==
    adobe is the only extension i have right now
    html body,div,dl,dt,dd,ul,ol,li,h1,h2,h3,h4,h5,h6,pre,code,form,fieldset,legend,input,textarea,p,blockquote,th,td table fieldset,img address,caption,cite,code,dfn,em,strong,th,var li caption,th h1,h2,h3,h4,h5,h6 q:before,q:after abbr,acronym sup sub input,textarea,select input,textarea,select{*font-size:100%}legend body table pre,code,kbd,samp,tt body #ft #doc,#doc2,#doc3,#doc4,.yui-t1,.yui-t2,.yui-t3,.yui-t4,.yui-t5,.yui-t6,.yui-t7 #doc2 #doc3 #doc4 .yui-b .yui-b{_position:static}#yui-main .yui-b #yui-main .yui-t1 #yui-main,.yui-t2 #yui-main,.yui-t3 #yui-main .yui-t4 #yui-main,.yui-t5 #yui-main,.yui-t6 #yui-main .yui-t1 .yui-b .yui-t1 #yui-main .yui-b .yui-t2 .yui-b .yui-t2 #yui-main .yui-b .yui-t3 .yui-b .yui-t3 #yui-main .yui-b .yui-t4 .yui-b .yui-t4 #yui-main .yui-b .yui-t5 .yui-b .yui-t5 #yui-main .yui-b .yui-t6 .yui-b .yui-t6 #yui-main .yui-b .yui-t7 #yui-main .yui-b #yui-main .yui-b .yui-gb .yui-u,.yui-g .yui-gb .yui-u,.yui-gb .yui-g,.yui-gb .yui-gb,.yui-gb .yui-gc,.yui-gb 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.yui-tt-shadow .yui-skin-sam .mask .yui-skin-sam .yui-panel-container .yui-skin-sam .yui-panel .yui-skin-sam .yui-panel .hd,.yui-skin-sam .yui-panel .bd,.yui-skin-sam .yui-panel .ft{*zoom:1;*position:relative;border-style:solid;border-width:0 1px;border-color:#808080;margin:0 -1px}.yui-skin-sam .yui-panel .hd .yui-skin-sam .yui-panel .bd,.yui-skin-sam .yui-panel .ft .yui-skin-sam .yui-panel .hd .yui-skin-sam .yui-panel .bd .yui-skin-sam .yui-panel .ft .yui-skin-sam .yui-panel-container.focused .yui-panel .hd{}.yui-skin-sam .container-close .yui-skin-sam .yui-panel-container .underlay .yui-skin-sam .yui-panel-container.matte .yui-skin-sam .yui-panel-container.shadow{_padding:2px 5px 0 3px}.yui-skin-sam .yui-panel-container.shadow .underlay .yui-skin-sam .yui-dialog .ft .yui-skin-sam .yui-dialog .ft .button-group .yui-skin-sam .yui-dialog .ft button.default .yui-skin-sam .yui-dialog .ft span.default .yui-skin-sam .yui-dialog .ft span.default .first-child .yui-skin-sam .yui-dialog .ft span.default button .yui-skin-sam .yui-simple-dialog .bd .yui-icon .yui-skin-sam .yui-simple-dialog .bd span.blckicon .yui-skin-sam .yui-simple-dialog .bd span.alrticon .yui-skin-sam .yui-simple-dialog .bd span.hlpicon .yui-skin-sam .yui-simple-dialog .bd span.infoicon .yui-skin-sam .yui-simple-dialog .bd span.warnicon .yui-skin-sam .yui-simple-dialog .bd span.tipicon .yui-skin-sam .yui-tt .bd{position:relative;top:0;left:0;z-index:1;color:#000;padding:2px 5px;border-color:#D4C237 #A6982B #A6982B #A6982B;border-width:1px;border-style:so

    Submitted Crash Reports
    Report ID
    Date Submitted
    bp-6ac76d78-f590-4f9e-8a40-e1b112100617 6/17/2010 6:43 PM
    bp-6fe7f0a5-a815-45e3-b0f9-95ad12100617 6/17/2010 6:41 PM

  • Why do I have a black sreen when I try to watch a youtube video. I have sound but no video and if I click on the black screen firefox crashes.

    why do I have a black sreen when I try to watch a youtube video. I have sound but no video and if I click on the black screen firefox crashes.

    Also update firefox to version 23, you are currently on Firefox 3.6.
    * [[Update Firefox to the latest version]]

  • Firefox crashes - trying to figure out why

    Now that I am on a new computer with Win 7 and all, I take full advantage of its capabilities. I often have 2 windows open, sometimes 3, and two of them can have several tabs open. Now even though this is supposed to be fine and dandy in today's world, is that causing my Firefox crashes?
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    It could be the next day when it happens again. I don't have to reboot; it's not my memory or anything. Like I said, if I close and reopen, I'm fine.
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    Any help would be appreciated.

    Some of the IDs are: bp-4114edef-c971-4186-be78-d7caf2110917, bp-75ebb8f1-eb77-48c5-8459-855d92110917, bp-9058c487-b913-4932-a6f6-4fbb12110917, bp-9e06e3c8-43ec-4f78-ad70-de51c2110917, bp-c5af28a9-ce6c-4ab7-9c66-07d552110917, bp-579cc0c9-d018-4645-9a05-377f32110917.
    Thanks!

  • Why does the new version of Firefox crash when I try to reply to messages in Gmail?

    Why does firefox crash when I try to respond to emails in Gmail. We I use IE it works fine.
    == URL of affected sites ==
    http://

    Maybe your problem can be solved in this article [[Firefox crashes]] Try this also: [[Clear Recent History]]

  • Why do I get a "Firefox crashed" message when I quit a session?

    I upgraded to the latest version of Firefox and whenever I quit or close a session, I receive a message saying sorry Firefox crashed etc., etc., Does anyone know why?

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    Delete [http://kb.mozillazine.org/sessionstore.js sessionstore.js] and sessionstore.bak in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Profile Folder]
    * Help > Troubleshooting Information > Profile Directory: Open Containing Folder
    If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
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  • Why does firefox crash everytime I use it

    Every time I use firefox regardless of what site Im on, it crashes every single time, I do not understand why. I have automatic updates on my computer that update once a week. I had no problems what so ever until Tuesday July 11th, after my computer updated, now I cannot use firefox for any thing. Can you please help, this is very aggravating?

    EVERYONE <br />
    <u>Please start your own thread if you have a crash.</u>
    # Use this [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/search?search=Why+does+Firefox+Crash+everytime+I+open+multiple+tabs%3F+%28%2Fquestions%2F968746%29#summarize-question special link] if it is only after multiple tabs are opened. (Look at the related questions some may well have solutions that work for you)
    #* otherwise use this quick and direct [https://support.mozilla.org/en-US/questions/new/desktop/fix-problems/form?search=Crashes+Firefox+24+%28%2Fquestions%2F968746%29&step=aaq-question link]
    #Please try to post from Firefox (Obviously that may not be possible if it crashes on startup)
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    # Include a couple of Crash IDs <br /> You will need to navigate to''about:crashes'' and look for ID s begim=nningwith '''bp-'''<br /> see [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
    # Try Firefox in Firefox's safemode
    #* see [[Troubleshoot Firefox issues using Safe Mode]]
    #* does that help ?
    #* If you crash in safe mode please include the crash IDs from a safemode crash
    #If you have already posted in this thread, or have crashes after a opening multiple tabs you may wish to post back to confirm you have started a thread so others may see your progress.
    ANYONE WITH NORTON SOFTWARE
    Someone has already mentioned Norton in this thread. Please note there is a known issue with some Norton software sometimes implicated in Firefox 24 crashes. Norton themselves are asking for more information.
    * Please see https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-24-still-crashes-when-the-NIS-toolbar-is-enabled/td-p/1023987
    * Note Norton forum has Mixed content, you will need to disable Firefox protection when a shield appears in the location bar or you will not see the correct forum navigation. I am sure Norton are aware of this.

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