Why is my id not eligible to purchase itunes gift certificates?

I can't purchase items with new credit card on new computer. iTunes is responding that my ID is not currently eligible to purchase gift cetertificates.

My account had a $0.48 credit balance and it said it was going to charge my credit card, which is what I wanted. I have since purchased something to remove the credit balance then tried again. Still no luck.

Similar Messages

  • Unable to Purchase Itunes Gift Certificate

    Attempted to purchase Itunes Gift Certificate to be emailed to recipient from the Itunes store. Credit Card and Paypal were denied when there is no reason for denial.

    It's also happened to me!
    This month, i purchased more than 10 itunes gift cerf. by appstore. And i can't buy any gift from today.
    The message "Unable to gift at this time" is always showed.
    I contact the itunes support, they said that my account is not in their terms requirement in section B. When i ask which is the specific point, that my account fault, they didn't tell me.
    So, i worry this is a limitation that they don't tell us before.. and i don't know the limitation value.

  • Not authorized to purchase ITunes gift cards from this account.

    I made three purchases of ITunes Gift Certificates and then am told on subsequent purchase attempt that I have to go to an Apple retailer to do this. What is up? Same is true on my spouse's account.

    This problem crops up for people from time to time and no good explanation has ever been given (that I've seen, anyway), though it primarily stems from the time a few months back when a Chinese criminal ring cracked the algorithm used in certificates and issued thousands of counterfeit iTunes gifts. Contact the iTunes Store Customer Service department using the form on their Support page (select the category and subcategory closest to the issue you're reporting and you'll find an "Email Us" button) and explain your situation to them. Perhaps they can help, though it's not unknown for them to just reply "it's not possible, and we can't tell you why it's not".
    Good luck.

  • Why my ID is not eligible to purchase gift certificates. I need your help.

    I want to purchase gift certificates by e-mail, but the system prompts "This Apple ID is not currently eligible to purchase gift certificates. I want to know how I need to do in order to buy, tomorrow is the birthday of my friend, I hope you can reply to me as soon as possible.Thank you!

    You can't resolve that by yourself man. Contact support so they can check:
    http://www.apple.com/support/itunes/contact/

  • My itunes id is not elegible to purchase a gift certificate.

    I tried to purchase an email gift certificate and I received a message saying my id was not elegible.  I tried to then purchase a printable gift certificate and got the same message.  I can purchase music and apps so why can't I purchase a gift?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Purchase iTunes Gift Certificate without iTunes account?

    My father wants to buy me an iTunes gift certificate on-line, but he neither has nor wants an iTunes account of his own and/or iTunes on his computer. He does have a credit card, but as far as I can tell, there's no way to do buy an on-line certificate for someone else without your own iTunes account. Does anyone know if this is possible? Can't believe Apple would be stupid enough to leave money on the table just to try to make sure iTunes is on every computer on the planet, but I've been wrong about them before, too.

    -> iTunes Gift Cards
    Or he can go to just any store (7-11, Circle K, Walmart, Best Buy, Circuit City, King Soopers, Safeway, etc.) and get one.

  • HT2736 Account currently not eligible to purchase gift certificates?

    iTunes says my apple id is currently not eligible to purchase email gift certificates. Why is that? Could it be because I recently changed my address on the account?

    My account had a $0.48 credit balance and it said it was going to charge my credit card, which is what I wanted. I have since purchased something to remove the credit balance then tried again. Still no luck.

  • What does it mean when I get the error message "this account is not eligible to purchase gift cards" ? I'm using a debit card, does that matter?

    I'm getting an error message that says my account is not eligible to purchase itunes gift cards. I'm using a debit card - is that the reason?

    I still have the problem although I uninstalled Mozilla (clearing the cache didn't work and neither did Word diagnostics), so have ended up thinking it could be Norton (the manual update worked x1) or Windows. Today I found an answer: disable the preview pane in Windows Explorer - there's a history of problems with this view.

  • How do i purchase a gift certificate that can be sent straight to my email

    How do i purchase iTunes gift certificate and get it sent straight to my email, it's post?

    Seriously... I finally found the link to purchase gift certificates to be emailed to the recipient, and at the end of the process, I click "buy" and i get a pop up message saying my account is "not authorized to purchase gifts"  ***? Does Apple realize it is almost Christmas? People will be buying gifts...frustrating and stupid...who's runningthis show, anyway?

  • While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase.  I've purchased many times before and this has never happened.  Does anyone know why?

    While trying to purchase a gift card to send via email, got a message this apple ID not eligible for purchase.  I've purchased many times before and this has never happened.  Does anyone know why?

    Re: ITunes will not let me send a gift certificate...Error message says: This Apple ID is not currently eligible to purchase gift certificates. I have a valid Apple ID so please tell me why this is happening if you know.
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html
    Are you still using OSX 10.4.11? I thought the Store didn't work with Tiger.

  • HT204053 Why does it say my apple ID is not eligible to purchase gift certificates

    Why does it say my apple ID is not eligible to purchase gift certificates

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • Why do I get an error message that says "Your Apple ID is not eligible to purchase gift certificates?"

    I am trying to purchase a printable gift certificate from iTunes, and I keep getting an error message that says, "Your Apple ID is not eligible to purchase gift certificates." You can purchase gift cards from retail locations. I can't do this because I live overseas. I've tried deleting and re-adding my credit card information, and I've submitted a support ticket to ask for help. I see from my Google search that this is not an uncommon error message to have, but I can't find a solution!

    No, I am a US citizen living overseas, but I am going through a VPN and I am using a US-based credit card. I have no problem purchasing apps, just purchasing gift certificates. I'm going to try gifting the app to the person I am purchasing for until Apple straightens this out for me.

  • Why am i getting a message that says my apple id is not eligible to purchase gift cards?

    when i try to buy a gift card online thru itunes i get a message that sayd my apple id is not eligible to purchase gift cards? whats going on......

    Soto wrote:
    seems like a call to apple is needed, sorry I couldn't help.
    Itunes has no telephone support, so you cannnot call them.
    To contact them click Support at the top of this page, then click the link under Contact Us.

  • HT2736 not eligible to purchase gift certificates

    So for many years I have been able to buy gift certificates, until now. I get a message saying my account is not eligible to purchase gift certificates. I contacted Apple and all they could say was yes, I am not eligible to purchase gift certificates, but they offered no explanation.
    This is lame, considering I have been buying gift certificates for years.
    Any ideas as to why?

    My account had a $0.48 credit balance and it said it was going to charge my credit card, which is what I wanted. I have since purchased something to remove the credit balance then tried again. Still no luck.

  • Old card declined, new card "not eligible to purchase and other probs

    Yesterday I was able to purchase an iTunes email gift cert through iTunes successfully. For the next gift certs, I decided to change the debit card linked to my iTunes account. But when I went to purchase again, I got this message:
    +"This account is not currently eligible to purchase gift certificates+
    +You can purchase iTunes Gift Cards from a variety of retail locations."+
    I tried to go back and change the account settings to the original debit card and that card was "declined." Suffice it to say both cards are in good order and I'm able to use both of them elsewhere, there's plenty of money in there, etc.
    Lastly, I tried to use PayPal which is also legit, well-funded, etc. and if I try to set that up, I am successfully directed to a browser to login to PayPal, authorize it to make purchases on iTunes with a "Billing Agreement" and go through the procedure of the browser launching iTunes with the requisite warnings. PayPal is then selected but to continue I get a message that PayPal +"is not set up with an instant payment method such as a debit card."+ If I click continue, I am sent BACK to PayPal to authenticate and authorize the account AGAIN in an endless loop.
    I see other people having trouble with purchases and chimed in on another topic. Sounds like holiday shopping is crashing iTunes or something.

    I waz able to purchase a gift card just now, but on the second attempt met up with the same message. Is there some block on purchasing more than 1 gift card at a time in a session or from an IP??
    I wish, considering how much business Apple is doing, there was an 800# to handle these concerns or online chat. Many other digital-centric business have soemthing like that.

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