Why is my iMac running extremely slowly??
My mid-2010 iMac has been running excrutiatingly slowly over the past few months, with the spinning beachball popping up any time I click on anything at all. I started in SafeMode and the problem disappears, leading me to believe it might be a software issue. I've turned off all startup/login processes but am still having the same problem. I downloaded EtreCheck and the results are below -- can anyone give me any insights?
Hardware Information:
iMac (21.5-inch, Mid 2010)
iMac - model: iMac11,2
1 3.2 GHz Intel Core i3 CPU: 2 cores
4 GB RAM
Video Information:
ATI Radeon HD 5670 - VRAM: 512 MB
System Software:
OS X 10.8.5 (12F45) - Uptime: 0 days 0:25:33
Disk Information:
ST31000528AS disk0 : (1 TB)
disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 999.35 GB (846.82 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
HL-DT-STDVDRW GA32N
USB Information:
Apple Computer, Inc. IR Receiver
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
FireWire Information:
Thunderbolt Information:
Kernel Extensions:
com.avast.PacketForwarder (1.3 - SDK 10.8)
com.avast.AvastFileShield (2.0.0 - SDK 10.8)
Problem System Launch Daemons:
Problem System Launch Agents:
Launch Daemons:
[loaded] com.adobe.fpsaud.plist 3rd-Party support link
[loaded] com.avast.init.plist 3rd-Party support link
[loaded] com.avast.uninstall.plist 3rd-Party support link
[loaded] com.carbonite.launchd.carbonitedaemon.plist 3rd-Party support link
[loaded] com.google.keystone.daemon.plist 3rd-Party support link
[loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
Launch Agents:
[loaded] com.avast.userinit.plist 3rd-Party support link
[loaded] com.carbonite.launchd.carbonitealerts.plist 3rd-Party support link
[loaded] com.carbonite.launchd.carbonitestatus.plist 3rd-Party support link
[loaded] com.google.keystone.agent.plist 3rd-Party support link
User Launch Agents:
[loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[loaded] com.avast.home.userinit.plist 3rd-Party support link
[loaded] com.divx.agent.postinstall.plist 3rd-Party support link
User Login Items:
None
Internet Plug-ins:
o1dbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
Google Earth Web Plug-in: Version: 6.0 3rd-Party support link
OVSHelper: Version: 1.1 3rd-Party support link
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 3rd-Party support link
AdobePDFViewerNPAPI: Version: 10.1.8 3rd-Party support link
FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.2 3rd-Party support link
Silverlight: Version: 4.0.60831.0 3rd-Party support link
Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
googletalkbrowserplugin: Version: 4.9.1.16010 3rd-Party support link
npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
AdobePDFViewer: Version: 10.1.8 3rd-Party support link
GarminGpsControl: Version: 4.0.3.0 Release - SDK 10.6 3rd-Party support link
QuickTime Plugin: Version: 7.7.1
SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 3rd-Party support link
JavaAppletPlugin: Version: 14.3.0 - SDK 10.8 Outdated! Update
Audio Plug-ins:
AirPlay: Version: 1.7 - SDK 10.8
iSightAudio: Version: 7.7.1 - SDK 10.8
User Internet Plug-ins:
Picasa: Version: 1.0 3rd-Party support link
3rd Party Preference Panes:
avast! Preferences 3rd-Party support link
Carbonite 3rd-Party support link
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Bad Fonts:
None
Old Applications:
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
SkypeToAddressBook: Version: 2.0 - SDK 10.0 3rd-Party support link
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
Time Machine:
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 930.71 GB Disk used: 142.05 GB
Destinations:
Elements [Local] (Last used)
Total size: 465.41 GB
Total number of backups: 26
Oldest backup: 2014-01-01 00:04:24 +0000
Last backup: 2014-01-02 14:51:18 +0000
Size of backup disk: Adequate
Backup size 465.41 GB > (Disk used 142.05 GB X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
24% WebProcess
7% Safari
4% WindowServer
2% CarboniteDaemon
2% EtreCheck
Top Processes by Memory:
220 MB Safari
181 MB WebProcess
127 MB Finder
86 MB mds
74 MB Notes
Virtual Memory Information:
630 MB Free RAM
1.74 GB Active RAM
1.04 GB Inactive RAM
612 MB Wired RAM
1.27 GB Page-ins
0 B Page-outs
Thank you for posting the report, my best guess is due to the unnecessary
com.avast.PacketForwarder (1.3 - SDK 10.8)
com.avast.AvastFileShield (2.0.0 - SDK 10.8)
that you have installed. Please follow the developers instruction for uninstalling Avast and I'm willing to bet your performance will return. Not only is antivirus software for OS X unnecessary it takes up valualble system resources, tends to create more problems that it solves and hurt the overall performance. The best solution for keeping your system safe from the extremely small amount of Malware out there is to use a small amount of common sense. First is keep your system up-to-date by running Software Update regularly, do not download anyting that says you MUST download it and avoid illegal torrent sites.
Similar Messages
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Why is my iMac running so slowly?
EtreCheck version: 1.9.12 (48)
Report generated June 17, 2014 at 7:50:21 AM EDT
Hardware Information:
iMac (27-inch, Late 2013) (Verified)
iMac - model: iMac14,2
1 3.5 GHz Intel Core i7 CPU: 4 cores
16 GB RAM
Video Information:
NVIDIA GeForce GTX 775M - VRAM: 2048 MB
iMac 2560 x 1440
System Software:
OS X 10.9.3 (13D65) - Uptime: 0 days 14:44:24
Disk Information:
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
disk0s2 (disk0s2) <not mounted>: 120.99 GB
Boot OS X (disk0s3) <not mounted>: 134.2 MB
APPLE HDD ST1000DM003 disk1 : (1 TB)
EFI (disk1s1) <not mounted>: 209.7 MB
disk1s2 (disk1s2) <not mounted>: 999.35 GB
Recovery HD (disk1s3) <not mounted>: 650 MB
USB Information:
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Gatekeeper:
Anywhere
Kernel Extensions:
[loaded] com.Cycling74.driver.SAVD (1.0.0d1 - SDK 10.6) Support
Startup Items:
Jaksta: Path: /Library/StartupItems/Jaksta
Launch Daemons:
[loaded] com.adobe.fpsaud.plist Support
Launch Agents:
[running] com.rosettastone.rosettastonedaemon.plist Support
User Launch Agents:
[running] com.akamai.single-user-client.plist Support
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
[running] com.genieo.completer.download.plist Support
[loaded] com.genieo.completer.update.plist Support
[loaded] com.nchsoftware.debut.schedule.LikeSurvey.plist Support
User Login Items:
Wondershare Helper Compact
Internet Plug-ins:
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 Support
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
iPhotoPhotocast: Version: 7.0
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
Default Browser: Version: 537 - SDK 10.9
QuickTime Plugin: Version: 7.7.3
Google Earth Web Plug-in: Version: 7.0 Support
Unity Web Player: Version: UnityPlayer version 4.3.7f1 - SDK 10.6 Support
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Check version
Safari Extensions:
AllMyTube: Version: 4.5.0.0
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 2.0 - SDK 10.9
AppleAVBAudio: Version: 203.2 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Picasa: Version: 1.0 - SDK 10.4 Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Flash Player Support
Flip4Mac WMV Support
Tuxera NTFS Support
Time Machine:
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Destinations:
My Passport [Local] (Last used)
Total size: 2
Total number of backups: 10
Oldest backup: 2014-02-22 00:13:17 +0000
Last backup: 2014-02-24 01:12:40 +0000
Size of backup disk: Excellent
Backup size 2 > (Disk size 0 B X 3)
Time Machine details may not be accurate.
All volumes being backed up may not be listed.
Top Processes by CPU:
2% WindowServer
1% fontd
0% hidd
0% Safari
0% dpd
Top Processes by Memory:
131 MB softwareupdated
82 MB Finder
66 MB WindowServer
66 MB com.apple.WebKit.WebContent
66 MB Safari
Virtual Memory Information:
13.24 GB Free RAM
1.20 GB Active RAM
158 MB Inactive RAM
1.14 GB Wired RAM
488 MB Page-ins
4 KB Page-outsAlthough you are here to speed up your Mac and Carolyn has probably hit on solving that for you (except that Genieo is only annoying adware and not malware), I noticed several other things that should help you out going forward.
Castle5 wrote:
Gatekeeper:
Anywhere
There is no reason to have GateKeeper disabled. If you find the need to open an app not from the AppStore and not signed, then simply right-click / control click on the app and select Open from the popup menu. That way you will think about whether or not it's from a trusted site so you won't accidentally install Genieo Adware next time. Just make sure you use the developers web site or a reputable download site like MacUpdate. The installers at Softonic and C|Net's download.com often include unwanted add-ons.
User Launch Agents:
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
You don't need this any more, it's left over from the old MobileMe days.
Internet Plug-ins:
FlashPlayer-10.6: Version: 13.0.0.214 - SDK 10.6 Support
Flash Player: Version: 13.0.0.214 - SDK 10.6 Outdated! Update
Silverlight: Version: 5.1.10411.0 - SDK 10.6 Support
Flash Player needs a security update from System Preferences->Flash Player. Silverlight is also in need of a security related update if you use it.
User Launch Agents:
[running] com.akamai.single-user-client.plist Support
3rd Party Preference Panes:
Akamai NetSession Preferences Support
Many users find that NetSessions doesn't really help, so if you continue to experience slowdowns when streaming media, consider trying with out it.
Time Machine:
Auto backup: NO - Auto backup turned off
If you don't want to use TimeMachine, then you need to adopt some form of routine backup or chance losing any important files you have on your computer. All hard drives will fail at some point, normally around the three year point, so even though your's is relatively new, it can still fail early. -
I have had my macbook pro for 4 months and it is now running extremely slowly
please can somebody help me, i don't know anything technical about computers. my 15'' macbook pro has overnight started to run extremely slowly, it is now becoming impossible to use my macbook and it is only 4 months old, i have no idea why and the only things i have put on it are the software updates. my macbook came with snow leopard but i got a free copy of lion to put on the very next day and i've never had any problems. i'm desperate to get this sorted as i'm disabled and it is a lifeline to me. thank you in advance to anyone who can help me. lynda.
i took my macbook to the apple store i bought it from, they checked the memory and hard drive and everything was ok, after a re install of the operating system i still had a problem so apple advised me to back up everything to an external drive the erase everything then reinstall which i've done and am now up and running again, it's like i have a new macbook
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Mac is running EXTREMELY slowly
Hello everyone! I'm new to Macs, and I've been quite satisfied with mine. However, I've run into quite the odd issue. Recently (as of a few months) my Mac has started to run extremely slowly. I've done everything on the Internet until I got massively ****** off and formatted it - this seemed to fix it. That time I thought it was a full HD, as it was indeed quite full and I had several large files. However, as of yesterday, it started getting massively slow AGAIN. This time it was not a full HD as I had only 60gb occupied and +200gb free. Again quite ****** off I am formatting it again - in fact I'm posting this from the iPhone as it formats right now.
Now this isn't an old Mac - I bought it in 2009 - and I don't think I do anyhing outrageous with it, really, so I'd really like to know what possibly may be happening. Usually when the "snail mode" begins to happen no force seems able to fix it. Repair permissions shows me several wrong permissions but doesn't seem to actually repair them. Cleaning up uselessness with OnyX doesn't seem to solve anything. When it starts to get truly slow nothing short of shutting down and leaving it that way seems to work - and the next day it seems better, just to get slow again. It doesn't seem to be hardware, as formatting sort of worked previously. Even the gray screen when you turn it on and the login screen get slow - even typing the password. This is quite annoying indeed.
In the last format I moved my iTunes folder to my external HD (which I keep connected; it's a 1TB Samsung formatted to NTSF, and which I used a 3rd party plugin thingy to format and access). Everything other than apps I keep there. The only reasonably heavy apps I had a game (The Sims 3 + all expansion packs) and Photoshop, which I rarely use. This time the slow down began after Sims 3 started crashing so badly I had to forcibly shutdown everything. This happened a few times. I'd understand if the game was slow, but could it have caused such a massive system breakdown?
My machine is an iMac running Leopard (completely updated). It's 20'', Core 2 Duo, with 2gb RAM. I'll be eternally grateful if someone can help me fix these issues for good.
Many thanks from Brazil! > System Preferences > Account > Log-In Items > Remove your login items
Also check your Activity Monitor > to see what is running as-well.
Also based on what you wrote before try repairing the disk.
Put in the system disks and boot to them. Repair the disk from there.
Also check out some HDD scanning software, check your HDD for "bad blocks" the SMART scan doesn't usually catch them
I hope this helps!
GL! -
Macbook Pro 10.6.8 - 4GB started running extremely slowly.
All of a sudden my Macbook Pro 10.6.8 - 4GB started running extremely slowly. I verified the disk and got an OK. I have plenty of memory. Any clue?
I do need to learn how to use the communities...sorry. First time.
I do have lots of free disk space though.
The problem seems to be solved, after a whole day searching for help on the net.
I read somewhere to check my Console.app for repeated information. Then I saw my Mackeeper antivirus was sending the same message every 5 seconds for the last 15 hours. Thousands and thousands of the same message. I turned off the Real-time Protection, restarted the computer and all is fine. Just can't believe it.
Where I live it is kind of hard to get assistance.
Tks for your help. -
I have repeatedly tried to update the software 'Security Update 2013-003' on my MacBook Pro OS X Version 10.7.5 but it keeps failing to install, stating that 'an Unexpected Error Occurred'.
Since the update failed the first time, my MacBook Pro has been running extremely slowly and failing to open basic apps like Mail and Safari at times.
All other updates have been successful apart from this one. I have made sure that my MacBook isn't full (emptied Trash etc) but it still runs really slowly at times so I think it's linked with the Security Update failure.
Please help!
*I have tried installing the update from Support Downloads but it says there isn't space on Macintosh to install it. There is 190 GB of free space on that disk so I don't understand that at all.
LION system.I have tried and it downloads successfully but when I install it, it comes up with this:
-
Why does iCloud email run so slowly in Firefox? Typing is frequently stopped and "non-responsive" shows up and everything freezes for a while. Doesn't happen with Outlook or Google?
Hi,
You can consider the [https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems Reset Firefox] feature via '''Help''' ('''Alt''' + '''H''') > '''Troubleshooting Information'''. If it is okay, you can then install the Mozilla Archive Format add-on.
If you have security software installed you can try to delete all existing entries for Firefox and its sub processes in the different configuration modules and try to fully trust/allow Firefox afresh. Even after network access is completed, Firefox would still need unlimited access to its disk cache/memory as well as its files. Please see [https://support.mozilla.org/en-US/kb/Firewalls this].
[http://kb.mozillazine.org/Firewalls AV/Firewall Configuration] -
My iMac suddenly started running extremely slowly. Any ideas as to what might be causing it?
My iMac has always run like a champ but it suddenly started running very slowly today. I haven't done anything different. I'm not running all kinds of programs. I've restarted several times and it takes about 20 minutes to start up. The little color wheel starts spinning every time I start to do anything and each task takes 10-20 minutes to complete. I can't do much in the way of self-diagnosis as it takes too long to do anything. I'm writing this from another computer. Any ideas of things to try before I bring it in for repairs?
Thanks.In general you should always have at least 15 - 20% of your hardd rive Free
No, this is an urban legend; you don't need 15-20% free. You should try to maintain around 30GB free, no matter what the size of your drive--and that's just a very rough ballpark; you may need much less or more, depending on how you use your computer. But you won't notice slowdowns of this order until you get really close to the edge, much lower than 30GB.
There are two possible causes for this. One, your drive is failing and you should be sure you have all your data backed up on an external before it dies completely. To check your drive get the free demo of SMART Utility. (But don't even think about doing this until you have a backup in place. That's much more important.)
http://www.volitans-software.com/smart_utility.php
The other is you may have exhausted all your available RAM and the the system is writing to the hard disk instead because nothing is left. The drive may be "thrashing" trying to accomplish this. This will make things very slow and eventually may just freeze everything up.
Open Activity Monitor in Utilities, go to the System Memory tab. How much free memory is showing? What do you see for Page ins, Page outs and Swap used? -
Why is my new (refurbished) iMac running so slowly?
I just opened my refurbished iMac 27" (mid 2010 2.8 ghz Intel Core i5) today and transfered all my data from my Macbook Pro. Everything went smoothly until I installed the OS X 10.6.8 (I think) update that I was prompted to do. When my computer restarted, it began to run very slowly. So slowly that it is unuseable. Any movement I make with the mouse or keyboard causes it to freeze for long periods of time. I tried restarting, and the same thing happened again. I would call the 1 800 number but they are closed for the night. I suppose I could wait until the morning, but I just wanted to try out my new computer tonight! Any help would be greatly appreciated.
I think it's best to wait until the morning and call AppleCare, on a new machine indexing may slow it down. Once the drive has been fully indexed try again. If it's still slow then restart the machine and see how it is. If that doesn't do it then just wait until the morning.
-
PROBLEM WITH LOCALHOST SITE LOADING VERY SLOWLY (IF AT ALL) AFTER I UPGRADED FIREFOX TO 5.0 FROM 3.6
I have been successfully running MAMP, a personal Apache server with MySQL, on my MacBook Pro using OSX 10.6.4. This is so I can create a Wordpress blog locally to later upload to my remote website.
Yesterday, I updated my Firefox browser from 3.6 to 5.0 (and added the following extensions: Better Privacy 1.51, Bloody Vikings! 0.5.3, Copy as HTML Link 2.0, Firebug 1.7.3, Firepicker 1.3.4, NoScript 2.1.1.2, and Ultimate Free Stock Photo Search Add-on 1.0.1, TypeGauge 0.5, and Zotero 2.1.8)
Now, I'm having trouble: At first, MySQL database server in MAMP wouldn't turn on at all. I restarted both Firefox and MAMP a few times. Finally, MySQL turned on and MAMP started to load into the browser. But it got only as far as the top bar on the MyPHP page, and would not load the rest of the page. Finally, pages do load, but I'm getting a "Waiting for localhost…" message looping at the lower left screen for a VERY LONG TIME (30-60 sec?) before my localhost web page appears (sometimes it says "Read localhost…").
But even when the localhost pages appears, it continues to run VERY SLOWLY when the browser tries to load the pages (although it runs a little less slowly when I use only the backend Wordpress administration pages). In short, it seems that something is stopping Firefox from accessing the MySQL database properly so that my site can show up as quickly as it did before.
Since this mess only happened after I upgraded to Firefox 5.0 and added the plugins, and nothing else has changed on my computer, it seems the Firefox 5.0 app and/or an extension is the culprit.
Can you advise me ASAP about what to do? If not, I'll have to downgrade to 4.0 or something. I've got deadlines to meet.
Thank you.PROBLEM WITH LOCALHOST SITE LOADING VERY SLOWLY (IF AT ALL) AFTER I UPGRADED FIREFOX TO 5.0 FROM 3.6
I have been successfully running MAMP, a personal Apache server with MySQL, on my MacBook Pro using OSX 10.6.4. This is so I can create a Wordpress blog locally to later upload to my remote website.
Yesterday, I updated my Firefox browser from 3.6 to 5.0 (and added the following extensions: Better Privacy 1.51, Bloody Vikings! 0.5.3, Copy as HTML Link 2.0, Firebug 1.7.3, Firepicker 1.3.4, NoScript 2.1.1.2, and Ultimate Free Stock Photo Search Add-on 1.0.1, TypeGauge 0.5, and Zotero 2.1.8)
Now, I'm having trouble: At first, MySQL database server in MAMP wouldn't turn on at all. I restarted both Firefox and MAMP a few times. Finally, MySQL turned on and MAMP started to load into the browser. But it got only as far as the top bar on the MyPHP page, and would not load the rest of the page. Finally, pages do load, but I'm getting a "Waiting for localhost…" message looping at the lower left screen for a VERY LONG TIME (30-60 sec?) before my localhost web page appears (sometimes it says "Read localhost…").
But even when the localhost pages appears, it continues to run VERY SLOWLY when the browser tries to load the pages (although it runs a little less slowly when I use only the backend Wordpress administration pages). In short, it seems that something is stopping Firefox from accessing the MySQL database properly so that my site can show up as quickly as it did before.
Since this mess only happened after I upgraded to Firefox 5.0 and added the plugins, and nothing else has changed on my computer, it seems the Firefox 5.0 app and/or an extension is the culprit.
Can you advise me ASAP about what to do? If not, I'll have to downgrade to 4.0 or something. I've got deadlines to meet.
Thank you. -
Recharging my iPod shuffle (3rd gen.) on my 2009 iMac (OS 10.5.8) goes extremely slowly (via usb port at the back). This is mainly because recharging stops when my mac goes to sleep. I just can't believe that Apple doesn't have a sollution for this, but I haven't found it yet... What's the most efficient way of recharging?
Purchase a wall charger for it instead.
B-rock -
I have an iMac 27" running 10.9.4 which has been running exceedingly slowly for ages - I'm fed up with seeing the beach ball spinning. It has an Apple keyboard, magic mouse and trackpad connected via bluetooth. Under instruction from Apple chat support, I have created a new account and also started in safe mode but all to no avail - it just takes ages to move between apps and start new ones (sometimes up to 2 minutes with the icon bouncing like a good 'un).
I have also taken the machine into to an Apple shop genius bar where he discovered Spotlight had got into a loop and could not complete indexing. He sorted that out but after a few hours back home, the machine seems worse than ever and independent on whether I have the Mac HDD added or not in the Spotlight Privacy tab under System Preferences.
I have been tracking another similar post where Linc Davis has suggested pasting a long character string into Terminal and then asking that the output is pasted into the poster's discussion. Rather than butt into that thread, I thought I'd create a new one and hope Linc sees it. On that assumption, here is the output from the instructions previously provided.
I hope this leads somewhere......
Cheers
Start time: 17:56:58 08/25/14
Model Identifier: iMac11,1
System Version: OS X 10.9.4 (13E28)
Kernel Version: Darwin 13.3.0
Time since boot: 6 days 3:56
SATA
ST31000528AS
USB
Ext HDD 1021 (Western Digital Technologies, Inc.)
My Book 1148 (Western Digital Technologies, Inc.)
Log
Aug 24 15:46:56 [BNBTrackpadDevice::getExtendedReport][80.14] ERROR: [BNBTrackpadDevice] getReport returned error e00002ca for reportID 0x0047
Aug 24 15:46:57 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 24 15:46:57 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 24 15:46:57 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 24 15:46:57 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0060
Aug 24 15:46:57 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0060
Aug 24 15:46:57 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0030
Aug 24 15:46:57 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0047
Aug 24 17:37:06 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 24 17:37:06 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 24 17:37:06 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 24 17:37:07 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0060
Aug 24 17:37:07 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0060
Aug 24 17:37:07 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0030
Aug 24 17:37:07 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0047
Aug 25 14:24:51 [BNBTrackpadDevice::getExtendedReport][80.14] ERROR: [BNBTrackpadDevice] getReport returned error e00002ca for reportID 0x0061
Aug 25 14:24:51 [BNBTrackpadDevice::getExtendedReport][80.14] ERROR: [BNBTrackpadDevice] getReport returned error e00002ca for reportID 0x0030
Aug 25 14:24:51 [BNBTrackpadDevice::getExtendedReport][80.14] ERROR: [BNBTrackpadDevice] getReport returned error e00002ca for reportID 0x0047
Aug 25 14:24:52 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 25 14:24:52 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 25 14:24:52 [AppleBluetoothHIDKeyboard][getExtendedReport] getReport returned error e00002ca
Aug 25 14:24:52 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0060
Aug 25 14:24:52 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0060
Aug 25 14:24:52 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0030
Aug 25 14:24:52 [BNBMouseDevice::getExtendedReport][80.14] ERROR: [BNBMouseDevice] getReport returned error e00002ca for reportID 0x0047
Daemons
com.microsoft.office.licensing.helper
com.adobe.fpsaud
Agents
com.evernote.EvernoteHelper
com.google.keystone.user.agent
com.adobe.ARM.UUID
launchd
/Library/LaunchDaemons/com.adobe.fpsaud.plist
- com.adobe.fpsaud
/Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
- com.microsoft.office.licensing.helper
Library/LaunchAgents/com.adobe.ARM.UUID.plist
- com.adobe.ARM.UUID
Library/LaunchAgents/com.google.keystone.agent.plist
- com.google.keystone.user.agent
Bundles
/System/Library/Extensions/EPSONUSBPrintClass.kext
- com.epson.print.kext.USBPrintClass
/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
- info.emagic.driver.unitor
/Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
- net.telestream.wmv.import
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins (Disabled)/Flash Player.plugin
- N/A
/Library/Internet Plug-Ins (Disabled)/Flip4Mac WMV Plugin.plugin
- net.telestream.wmv.plugin
/Library/Internet Plug-Ins (Disabled)/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins (Disabled)/Quartz Composer.webplugin
- com.apple.QuartzComposer.webplugin
/Library/Internet Plug-Ins (Disabled)/SharePointBrowserPlugin.plugin
- com.microsoft.sharepoint.browserplugin
/Library/Internet Plug-Ins (Disabled)/SharePointWebKitPlugin.webplugin
- com.microsoft.sharepoint.webkitplugin
/Library/PreferencePanes/Flash Player.prefPane
- com.adobe.flashplayerpreferences
/Library/PreferencePanes/Flip4Mac WMV.prefPane
- net.telestream.wmv.prefpane
/Library/QuickTime/Flip4Mac WMV Advanced.component
- net.telestream.wmv.advanced
/Library/QuickTime/Flip4Mac WMV Export.component
- net.telestream.wmv.export
/Library/QuickTime/Flip4Mac WMV Import.component
- net.telestream.wmv.import
/Library/Spotlight/GBSpotlightImporter.mdimporter
- com.apple.garageband.spotlightimporter
Library/Address Book Plug-Ins/SkypeABDialer.bundle
- com.skype.skypeabdialer
Library/Address Book Plug-Ins/SkypeABSMS.bundle
- com.skype.skypeabsms
Library/Caches/com.apple.Safari/Extensions/Evernote Web Clipper-2.safariextension
- com.evernote.safari.clipper
Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
Library/Widgets/BBC.wdgt
- com.ledttextright.widget.bbc
Library/Widgets/DashboardAquarium.wdgt
- com.TheDashboard.widget.DashboardAquarium
Library/Widgets/DashboardTV.wdgt
- com.TheDashboard.widget.DashboardTV
Library/Widgets/Disney Trip Countdown.wdgt
- org.radp.widget.countdown
Library/Widgets/Earth.wdgt
- com.stefan.widget.Earth
Library/Widgets/HP Ink Widget.wdgt
- com.hp.widget.inkwidget
Library/Widgets/iStat Pro.wdgt
- com.iSlayer.iStatpro4.widget
Library/Widgets/Latest Cruise Deals.wdgt
- com.canuckabroad.widget.Cruises
Library/Widgets/SunlitEarth.wdgt
- com.doncarona.widget.SunlitEarth
Library/Widgets/YouTube.wdgt
- com.widget.widget.YouTube
dylibs
/usr/lib/libgutenprint.2.0.3.dylib
Font issues: 45
Listeners
launchd: afpovertcp
kdc: kerberos
Safari extensions
Evernote Web Clipper
Widgets
iStat Pro
BBC
Restricted files: 719
Elapsed time (s): 388213JB, Thanks for response. Yes, this happens with another account (as requested to create by the Apple chat support) and also in safe mode.
I have done as you suggested (surprising how many different ways there are on the web for resetting home folder permissions) but the system continues to be slow.
I hope the info above will lead to someone spotting something untoward in what my machine is doing - or not doing.
Cheers -
My internet has started running extremely slowly for no apparent reason. Please help?
The internet on my Macbook suddenly started running very slowly, it can take 5-10 minutes to load a page. This isn't a problem with my internet connection as our other devices are working fine. I have tried installing updates but seems to be too slow for them to install and have also reset Safari.
Appreciate your help!Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
2012 MacBook Pro running extremely slowly with constant color wheel
I have a 2012 MacBrook Pro and yesterday it randomly began to function extremely slowly and has almost a constant color wheel. This does not just happen when on the internet, but happens with any function of my computer. Even the typing is lagging.
The following information might be helpful in attempting to find a solution:
-All of my updates are up to date
-I have tried turning off my computer and restarting it a few times, including trying it in SafeMode and there was no difference.
-My computer has never done this before.
-I did not have an abnormal amount of activity happening on my computer when it began to function extremely slowly.
Anyone have any ideas of what could be happening and how I can fix this?
Thank you!Are these typical problems that happen when there are problems with a startup drive or another hardware component?
Yes.
When the slowdown is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
Why my Tecra M1 runs very slowly?
Hi all,
I have a Tecra M1 PM 1.6 GHZ. I worked pefectly couple months ago. However, I runs very slowly now even if I re-installed Windows XP and deinstalled all application software.
Does anyone know what could be a season for this problem?
Thanks.Firstly, I found that there was noise which was supposed to come from HDD or cooling fan two weeks ago. My laptop worked for 20 minutes then it shut down and turned on automatically. After 2 times, I found that Windows started very slowly (It took more than 10 minutes for PM 1.6GHz) and the laptop only worked for about 3 minutes.
I have sent my laptop to a Toshiba Service Centre 2 weeks for checking. The technical say that all hardware components (HDD, memory, cooling fan)were OK but CPU ran at only 600 MHz. He updated BIOS and my laptop seemed to worked well again.
When I got the laptop back and noticed that the CD burning software (DragandDrop)did not work. I reinstalled this application software. Unfornately, I did not help.
As the last resource, I reinstalled Windows by using Recovery CDs. I also downloaded BIOS ver. 1.4 from Toshiba website and upgraded. The Dragand drop is working now BUT the laptop runs much slowly than it did months ago. Especially, when I activate any application (e.g. MS office), I hear "ec, ec , ec" noise from HDD.
Before buying this laptop, I thought that Tecra is one of the most stable and powerful laptops but I was not lucky to get a wrong one.
What should I do
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