Why is my iMac shutting down randomly?
Every time I turn my iMac on it will get to the login screen and once you login to an account the screen turns black..sometimes it takes a few minutes to turn back on then it does it again
Every time I turn my iMac on it will get to the login screen and once you login to an account the screen turns black..sometimes it takes a few minutes to turn back on then it does it again
Similar Messages
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Imac shuts down, randomly, all the time
So my imac shuts down randomly all the time, after it turns itself off, u need to unplug it for ages, then it will restart (way longer than it should to reset smc). Even in target mode,
Even stranger is it logs a console message stating, system must shutdown now, shutting down....
I thought it must certainly be hardware issue but what? I have checked all temps, reset firmware, etc etc.....
The logic board has been replaced, so it can only be the psu?? any ideas?I've experiencing the same problem.
If there is a power failure (or the power line gets disconect) I have to unplug everything from the back of the computer and wait for hours till I can turn it back on.
Recently it started to turn itself off..... and then I have to wait for several hours till I can get it to work again..... any tips on how to solve this? -
Why does my iMac shut down unexpectantly?
Why does my iMac shut down unexpectantly?
Check System Preferences > Energy Sacer > Schedule
And try disconnecting all periphals except for the keyboard and mouse. -
Why is my imac shutting down by itself?
I have a late 2010 27in iMac and it has shut down randomly by itself 4 times in the last month or so, including twice in the last couple of days. I have 16G of RAM and am only using up to 8G ever. Just to be clear, it shuts down and does not restart automatically. I never have the screen brightness higher than half so I don't believe I am overheating it? I really want to know why this keeps happening.
Have you tried wiggling the AC power cord at both the wall socket (or surge protector bar)? You may possibly have a bad socket. Is anything else also plugged into the same surge protector preferably something that would stay off if its AC was interrupted. A light would not do since it could just barely flicker while that interruption would shut off the computer.
You may want to try it on a differnet AC power circuit. This would be a different breaker (or fuse) circuit from the one you are normally on. Is the AC outlet or circuit running on a ground fault interruptor protected circuit and if so, does the GFI trip? Coul;d it be reset by someone else if it is not right at your desk area?
Does this happen when you are using the computer or when it is just idling?
Is your preference setting to NOT start after a power interruption? You may want to, just for the heck of it, toggle this setting (In Energy Saver) on and off to see if it will result in a restart? If so, start looking more deeply at AC power problems.
Is there any particular program you are using when this happens?
Are you on some type of network where someone else could be getting control of your system? (Apple remote Desktop allows this kind of action.) If so, updates may have been remotely installed which will cause a restart or shut down if that is chossen by the remote administrator.
Has everything been fully updated? Some updates will shut the computer off for a restart. This is especially true for EFI type updates. This usually results in a restart which is not what you said was happening. Instead you got a shut down to a cold start. If that is the case then the updates are not the cause of your problem.
It is also possible that you could have a power supply failing. Are you still under three year AppleCare? If so give them a call to put the problem on record in case it develops to whare you need hardware repairs. -
Why does my IMac shut down five minutes after start up?
I have a 21" Imac, purchased 2010. If I don't login to a user account within five minutes of start up the IMac shuts down. It used to go to a sleep mode.
My OS is Mavericks, 10.9.3. I also have the latest security update. A message comes on the start screen within one minute. It reads, if you are having trouble entering your password press the start button to shut down, then press again to enter a recovery OS. If I login within 5 minutes of start all is well.
Thanks, GaryI have a 21" Imac, purchased 2010. If I don't login to a user account within five minutes of start up the IMac shuts down. It used to go to a sleep mode.
My OS is Mavericks, 10.9.3. I also have the latest security update. A message comes on the start screen within one minute. It reads, if you are having trouble entering your password press the start button to shut down, then press again to enter a recovery OS. If I login within 5 minutes of start all is well.
Thanks, Gary -
Why does my iPad shut down randomly
Why does my iPad shut down randomly
Generally? it's like when a computer crashes. the operating system gets over whelmed and shuts down or reboots.
Sometimes it's not that big of a deal, other times it may be caused by an app with a glitch or error. Sometimes your iPad is fine, but the app has an error in it.
One thing to do is to do a reset. hold down the sleep and home button for about 20 seconds. When you see the silver apple, let it reboot. Often if there's any sort of glitch or 'oops' the reset and reboot will allow the iPad's memory to clear and resolve the issue. -
[HELP] iMac shuts down randomly
I bought my 20-inch iMac back in September, and recently my iMac has been acting strangely.
It will shut down itself randomly, and it's hard to predict when it will shut down.
It shut down yesterday after I got out of shower, and it shut down today after finishing my dinner. I've been trying to use process of elimination to figure what's the root of problem, but it is not as easy as it seems.
What I have known so far is that, the iMac never shuts down when I'm using it, it always happens when I am not around, and there is no one present while I was away so it has to be shutting down by itself. My iMac wasn't overheating either since it's idling while I was away.
Although the iMac did shut down while I was using Boot Camp before. However, after I upgraded to Leopard, my iMac, so far, has not shut down itself randomly while using Boot Camp.
P.S. I leave my iMac on all the time, and I was gone for Thanksgiving for 4 days. Surprisingly, the iMac was still on when I got back from the Thanksgiving break.
After doing some research, I come out of 2 possibilities that cause this problem.
1st. It's a faulty iMac that I bought.
2nd. The way I have the iMac's power cord connects to the outlet using a 5-Outlet powerstrip, which does not produce enough voltage for iMac.
There are probably more than just these 2 possibilities, I have not yet tried connecting the power cord directly to the outlet since the power cord is not long enough to reach the outlet. I don't think it's a faulty iMac either because the possibility of getting a faulty iMac is pretty low.
This problem is starting getting on my nerve, and I am not sure if I am the only one out there experiencing this sort of problem.
I am sure there are experts out there have solution for this particular problem.I have had this issue happen twice that I know of in the last month or so.
It has happened each time while burning a DVD in the iMacs internal DVD drive. I think from memory they were both DVD-ROM-UDF discs and both stopped in the middle of the burn.
I can't remember how long the computer was on the first time it happened but this time it was only on for a few minutes.
The only thing I could think it might have to do with is either the USB hub that I'm using or one of the external drives that were attached at the time.
They were being accessed at the time it shutdown so maybe there was a power management issue with dealing with the peripheral devices.
I have experienced inconsistent performance with peripheral ports in Apple products for at least the last 5 years. I have encountered problems with only one firewire port functioning properly on many different machines - i.e there are two ports both work individually, try getting them to work together and one device disappears.
Inconsistent speeds with USB ports acting something like a USB-1 speed or even slower, and non-powered (or... not powered enough) USB ports on the higher end laptops - i.e; PowerBook G4 15inch could not mount an external USB hardrive on any port (without the powerlead) while the lesser iBook 14inch could on either USB port.
I don't know if these issues were specifically designed to be there (I couldn't imagine why) but they do exist and frustrate me daily.
I'd try disconnecting everything including your keyboard and mouse, if you have a spare try those and see what happens.
Once your machine is up and running (if you get that far) try plugging one peripheral in at a time and leave it like that for an hour - see what happens.
If that doesn't work start unplugging your household devices that you seem to have many of. See if this helps - i think it would be better to replace a $60 phone then a $2,000 computer or an old microwave for a newer safer one.
It might be worth going over to you neighbours house to see if the problem persists there, you might have some kind of problem on your electricity connection.
Anyway good luck, let me know how you go. -
I have a 2011 IMAC operating on 10.9.5 with 16 G memory that will randomly just shut down on me. Before it does, it will make a skipping noise, freeze and then shut down. I am a photographer and am always on Photoshop or Lightroom. What could this be? The report says..
panic(cpu 1 caller 0xffffff802dedc43e): Kernel trap at 0xffffff802dea35f8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007feb81d1e000, CR3: 0x000000007683b038, CR4: 0x00000000000606e0
RAX: 0xff7fff80503baca8, RBX: 0xffffff80503b71b0, RCX: 0x0000000000000490, RDX: 0xffffff821ad63dac
RSP: 0xffffff821ad63bf0, RBP: 0xffffff821ad63c20, RSI: 0x0000000010b98000, RDI: 0xffffff80506481c0
R8: 0x0000000000000021, R9: 0xffffff821ad63d90, R10: 0xffff800090000000, R11: 0x0000000000000206
R12: 0xffffff8050648000, R13: 0x0000000010b98000, R14: 0x0000000010b98000, R15: 0xffffff80506481c0
RFL: 0x0000000000010216, RIP: 0xffffff802dea35f8, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x00007feb81d1e000, Error code: 0x0000000000000000, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff820fbbddf0 : 0xffffff802de22f79
0xffffff820fbbde70 : 0xffffff802dedc43e
0xffffff820fbbe040 : 0xffffff802def3976
0xffffff820fbbe060 : 0xffffff802dea35f8
0xffffff821ad63c20 : 0xffffff802de8890d
0xffffff821ad63cb0 : 0xffffff802de8868b
0xffffff821ad63de0 : 0xffffff802deae656
0xffffff821ad63e10 : 0xffffff802de62239
0xffffff821ad63e50 : 0xffffff802de26bc1
0xffffff821ad63e80 : 0xffffff802de139c5
0xffffff821ad63ef0 : 0xffffff802de1e013
0xffffff821ad63f70 : 0xffffff802dec9b9d
0xffffff821ad63fb0 : 0xffffff802def4196
BSD process name corresponding to current thread: ReportCrash
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000002dc00000
Kernel text base: 0xffffff802de00000
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 94695804655
last loaded kext at 54623914679: com.apple.driver.AudioAUUC 1.60 (addr 0xffffff7fafe2a000, size 32768)
loaded kexts:
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.34
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.ApplePolicyControl 3.6.22
com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.kext.AMDFramebuffer 1.2.4
com.apple.driver.AppleIntelHD3000Graphics 8.2.4
com.apple.AMDRadeonX3000 1.2.4
com.apple.driver.AppleLPC 1.7.0
com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.kext.AMD6000Controller 1.2.4
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleBacklight 170.4.11
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleFileSystemDriver 3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleUSBUHCI 656.4.1
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.7f3
com.apple.driver.AppleMultitouchDriver 245.13.1
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOAcceleratorFamily 98.23
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleThunderboltEDMSink 2.1.3
com.apple.kext.AMDSupport 1.2.4
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.3.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1If you have third party ram installed remove it and reinstall the original ram to test.
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IMac shuts down randomly after downloading Lion
About a month ago, I installed OS X Lion from the App store. Ever since then, my iMac randomly shuts down, even when it's not necessarily hot. It especially shuts down when I have multiple videos playing like on YouTube and Netflix, but still, it's not abnormally hot. Never had a problem before and this iMac is 2 years old. I have even reinstalled Lion twice now after using the Command + R. I even tried the disk utility part. And tried holding down the shift key at startup, which I did first by the way...
Please help!!! I've never had a problem with any of my other Apple devices (MacBook, iPhone 4 & 5, iPod) so this is kinda shocking to me.
iMac info
3.6 GHz
8 GB RAM
21.5" screen
Thank you
Karissa (loyal Apple customer)I don't know if this helps or not, but what the heck, here's the report after my computer shuts down and reboots:
Interval Since Last Panic Report: 66293 sec
Panics Since Last Report: 5
Anonymous UUID: ECECCE99-D4E3-016D-7533-93A1A61D32C3
Tue Mar 12 20:38:58 2013
panic(cpu 0 caller 0xffffff801e2b7bd5): Kernel trap at 0xffffff801e56ffe4, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000008, CR3: 0x0000000020a4f000, CR4: 0x00000000000206e0
RAX: 0x0000000000000000, RBX: 0x0000000000000008, RCX: 0x7fffffffffffffff, RDX: 0x0000000000000020
RSP: 0xffffff810ecbacc0, RBP: 0xffffff810ecbacc0, RSI: 0x0000000000000002, RDI: 0x0000000000000008
R8: 0x000000000000001f, R9: 0x00000000000003ff, R10: 0xffffffffffffffff, R11: 0x00000000ffffffff
R12: 0x0000000000000246, R13: 0xffffff810ecbacc0, R14: 0x0000000000000001, R15: 0xffffff810ecbadd8
RFL: 0x0000000000010282, RIP: 0xffffff801e56ffe4, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x0000000000000008, Error code: 0x0000000000000000, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff810ecba960 : 0xffffff801e21d626
0xffffff810ecba9d0 : 0xffffff801e2b7bd5
0xffffff810ecbaba0 : 0xffffff801e2ce4ed
0xffffff810ecbabc0 : 0xffffff801e56ffe4
0xffffff810ecbacc0 : 0xffffff7f9f29642b
0xffffff810ecbad10 : 0xffffff801e33a47e
0xffffff810ecbae30 : 0xffffff801e3d0508
0xffffff810ecbb120 : 0xffffff801e3dc295
0xffffff810ecbb240 : 0xffffff801e3dbac3
0xffffff810ecbb490 : 0xffffff801e3d5b63
0xffffff810ecbbb40 : 0xffffff801e3cb29f
0xffffff810ecbbb90 : 0xffffff801e3cb520
0xffffff810ecbbda0 : 0xffffff801e3cb0fd
0xffffff810ecbbdc0 : 0xffffff801e35f27c
0xffffff810ecbbdf0 : 0xffffff801e34160b
0xffffff810ecbbe80 : 0xffffff801e33f7b1
0xffffff810ecbbeb0 : 0xffffff801e3399dc
0xffffff810ecbbf60 : 0xffffff801e3404c9
0xffffff810ecbbfb0 : 0xffffff801e2b26b7
Kernel Extensions in backtrace:
com.eltima.ElmediaPlayer.kext(1.0)[B9CBA7AD-5027-7325-7145-E860E49C0C58]@0xffff ff7f9f295000->0xffffff7f9f297fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12C60
Kernel version:
Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64
Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333
Kernel slide: 0x000000001e000000
Kernel text base: 0xffffff801e200000
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 526508368982
last loaded kext at 36462184093: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7f9e88b000, size 65536)
last unloaded kext at 153555848370: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f9eb27000, size 65536)
loaded kexts:
com.eltima.ElmediaPlayer.kext 1.0
com.apple.filesystems.msdosfs 1.8
com.apple.driver.AppleBluetoothMultitouch 75.15
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.12.69
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHDA 2.3.1f2
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.kext.AMDFramebuffer 8.0.0
com.apple.driver.AppleMikeyDriver 2.3.1f2
com.apple.AMDRadeonAccelerator 1.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.3
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.9f33
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.2.11
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBCardReader 3.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.2.2
com.apple.driver.AppleUSBHub 5.2.5
com.apple.iokit.AppleBCM5701Ethernet 3.2.5b3
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Atheros40 600.70.23
com.apple.driver.AppleAHCIPort 2.4.1
com.apple.driver.AppleUSBEHCI 5.4.0
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleACPIButtons 1.6
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.6
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.28
com.apple.driver.AppleBluetoothHIDKeyboard 165.5
com.apple.driver.IOBluetoothHIDDriver 4.0.9f33
com.apple.driver.AppleHIDKeyboard 165.5
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.1f2
com.apple.iokit.IOAudioFamily 1.8.9fc10
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.0.9f33
com.apple.iokit.IOAcceleratorFamily 19.0.26
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.kext.AMD5000Controller 8.0.0
com.apple.kext.AMDSupport 8.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.2.0d16
com.apple.driver.AppleHDAController 2.3.1f2
com.apple.iokit.IOHDAFamily 2.3.1f2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 86.0.3
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOBluetoothFamily 4.0.9f33
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.2.11
com.apple.iokit.IONDRVSupport 2.3.5
com.apple.iokit.IOGraphicsFamily 2.3.5
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.1
com.apple.iokit.IOUSBMassStorageClass 3.5.0
com.apple.driver.AppleUSBMergeNub 5.2.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.1
com.apple.iokit.IOUSBUserClient 5.2.5
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 500.15
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOAHCIFamily 2.2.1
com.apple.iokit.IOUSBFamily 5.4.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.8.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 344
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.6
com.apple.iokit.IOPCIFamily 2.7.2
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i5, 3.6 GHz, 8 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x80AD, 0x484D54333531533642465238432D48392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.70.23-P2P
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: HL-DT-STDVDRW GA32N, 8.38 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 4
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB DISK, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 6
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3 -
IMac shuts down randomly then restarts
Hello everyone,
I've been having some issues with my iMac recently. Starting about three weeks ago, my iMac will randomly shut down and then restart. The screen turns black then after a few seconds the display turns on with a message stating "Your computer restarted because of a problem. Press any key or wait a few seconds to continue starting up."
This has been happening multiple times per day. The time elapsed between initial start up and the random shut down has varied. Yesterday, I was using safari for about 15 minutes when it shut down (only other app open was Mail). I let the system restart and then went back to what I was doing. That lasted about 20 minutes before the shut down happened again.
Any advice would be appreciated. My next step will be to call AppleCare if I cannot solve the issue before then.
21.5-inch iMac
With the following configuration:
• 2.7GHz Quad-core Intel Core i5, Turbo Boost up to 3.2GHz
• 8GB 1600MHz DDR3 SDRAM - 2x4GB
• 1TB Serial ATA Drive @ 5400 rpm
• NVIDIA GeForce GT 640M 512MB GDDR5This document has the word crash across it so I assumed that it might be important. ; )
Process: Adobe Flash Player Install Manager [620]
Path: /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
Identifier: Adobe Flash Player Install Manager
Version: 13.0.0.206
Code Type: X86 (Native)
Parent Process: Install Adobe Flash Player [454]
Responsible: Adobe Flash Player Install Manager [620]
User ID: 0
Date/Time: 2014-05-09 19:51:19.133 -0700
OS Version: Mac OS X 10.9.2 (13C1021)
Report Version: 11
Anonymous UUID: CF1E4434-650D-5506-002E-47229DF10614
Sleep/Wake UUID: 3061BB60-EE6B-431C-8141-D67DD7DE70C0
Crashed Thread: 0
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x0000000000024000
VM Regions Near 0x24000:
__OBJC 0000000000021000-0000000000024000 [ 12K] rw-/rwx SM=COW /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
--> __LINKEDIT 0000000000024000-0000000000038000 [ 80K] r--/rwx SM=COW /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
VM_ALLOCATE 0000000000038000-0000000000039000 [ 4K] rw-/rwx SM=ALI
Application Specific Information:
dyld: launch, loading dependent libraries
/Volumes/e4e1a5f342abefc6bf3cb5b7b86f61dc3c6c5c8a/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
Thread 0 Crashed:
0 dyld 0x8fe1c860 ImageLoaderMachOCompressed::eachBind(ImageLoader::LinkContext const&, unsigned long (ImageLoaderMachOCompressed::*)(ImageLoader::LinkContext const&, unsigned long, unsigned char, char const*, unsigned char, long, int, char const*, ImageLoaderMachOCompressed::LastLookup*, bool)) + 2480
1 dyld 0x8fe1be26 ImageLoaderMachOCompressed::doBind(ImageLoader::LinkContext const&, bool) + 134
2 dyld 0x8fe1114f ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool, bool) + 159
3 dyld 0x8fe10740 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 214
4 dyld 0x8fe06905 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 176
5 dyld 0x8fe0763c dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 2111
6 dyld 0x8fe03264 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 430
7 dyld 0x8fe03077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x8fe2a07e ebx: 0x8fe1bdae ecx: 0x8fe38a0c edx: 0x00024000
edi: 0x00024000 esi: 0x00000000 ebp: 0xbffff1f8 esp: 0xbffff150
ss: 0x00000023 efl: 0x00010246 eip: 0x8fe1c860 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00024000
Logical CPU: 2
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0 - 0xffffffffffffffff +com.adobe.flashplayer.installmanager (13.0.0.206) <2CF5283E-58CC-35E1-997A-5BF9EDABE4EA> /Volumes/VOLUME/Install Adobe Flash Player.app/Contents/MacOS/Adobe Flash Player Install Manager
0x8fe02000 - 0x8fe34417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x90008000 - 0x900d6ff7 com.apple.backup.framework (1.5.2 - 1.5.2) <BE2F37D3-F610-30EE-B106-44B5DAE35603> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x901d4000 - 0x90227fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x90228000 - 0x9027dfff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9027e000 - 0x902a2fff libJPEG.dylib (1042.2) <72940135-AAA7-3F55-A2E7-CECDDBD592BE> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x902a3000 - 0x902a5fff libsystem_configuration.dylib (596.13) <57095AFE-3FF1-3F42-A43E-ED679409B827> /usr/lib/system/libsystem_configuration.dylib
0x902a6000 - 0x902c0ff7 com.apple.GenerationalStorage (2.0 - 160.2) <8755F7F1-2402-387C-A32A-2270E7D680C8> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x902f2000 - 0x90383fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x90384000 - 0x9038fff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x90390000 - 0x90392ffb libRadiance.dylib (1042.2) <3AE35DFA-AAF0-37C0-8544-1B19E9B5FCE1> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x903e8000 - 0x903ecffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x903ed000 - 0x9044eff7 com.apple.Symbolication (1.4 - 129) <E5948C08-6ADF-3D86-9134-6AE49CF1DA0F> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x90840000 - 0x90844ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x90845000 - 0x90895ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x90896000 - 0x90b8bff8 com.apple.CoreImage (9.2.7) <AD2199E4-B18B-3CFC-94C4-B1B8D20CFB8B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x90c78000 - 0x90c79fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x915e3000 - 0x915e7ff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x91689000 - 0x91691fff liblaunch.dylib (842.90.1) <B259692D-D60B-3BCE-9E03-32F457CB5046> /usr/lib/system/liblaunch.dylib
0x916a9000 - 0x916a9fff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x916aa000 - 0x916d1fff com.apple.CoreVideo (1.8 - 117.2) <A53FDD90-F200-3F7C-8A8E-5DE36D3DFBB0> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x916d2000 - 0x91940ff6 com.apple.security (7.0 - 55471.14.1) <025B3E5C-1582-357F-BFE5-B1AA3ACD18F2> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9194c000 - 0x91968ff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x91975000 - 0x91a69fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x91d77000 - 0x91da8ffb com.apple.GSS (4.0 - 2.0) <E935DA55-0DBE-3D5A-9DFB-FBBFDB457F33> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x91ebe000 - 0x91ebfffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x91ec0000 - 0x92124ff7 com.apple.CoreData (107 - 481.01) <85EE4DFF-3A61-3D3B-A818-524F0A427A4D> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x9212d000 - 0x92132ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x92133000 - 0x92d51ff3 com.apple.AppKit (6.9 - 1265.19) <07125263-9E97-3A47-BBD3-6FB462910565> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92d52000 - 0x930c7ff9 com.apple.HIToolbox (2.1 - 697.4) <8CB677B7-43FC-3534-A685-5A5445C95F7D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x930c8000 - 0x93114ff7 libcups.2.dylib (372.2) <ED7CEA7C-9FD7-34E0-B960-268BD6AFA056> /usr/lib/libcups.2.dylib
0x931ce000 - 0x9320bff7 libauto.dylib (185.5) <CD008E66-4A0C-35F5-8D72-80D76A716A03> /usr/lib/libauto.dylib
0x9320c000 - 0x93210fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93211000 - 0x93512ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x93515000 - 0x93688ffb com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <AAF3AB26-3BAD-3E5F-8192-9805B7AA1CB1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93715000 - 0x93715fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93716000 - 0x9377ffff com.apple.SystemConfiguration (1.13 - 1.13) <144317BE-7AE5-3B8D-90CD-62DCDE9399E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x937e0000 - 0x938f7ffb com.apple.WebKit (9537 - 9537.75.14) <514A37D5-3633-3F85-949D-CC0155DE6B1B> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x93900000 - 0x93904ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
0x93938000 - 0x93962fff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x93963000 - 0x93d97ff7 com.apple.vision.FaceCore (3.0.0 - 3.0.0) <5B12F3E9-84F6-3183-B85D-FD19EF800ADB> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x93d98000 - 0x93d9fffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x93dc3000 - 0x93e13fff com.apple.opencl (2.3.59 - 2.3.59) <4BEFE83C-1C89-3BB6-A445-9BE680C84FB3> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x93e14000 - 0x93e14fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x93e15000 - 0x93e21ffe libkxld.dylib (2422.92.1) <EDA98A27-A9F0-3487-A635-B7FE6AC1C8B6> /usr/lib/system/libkxld.dylib
0x93e4e000 - 0x93ec1fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x93ec2000 - 0x93f4bfff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x94add000 - 0x94ae7fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x94ae8000 - 0x94aedff7 com.apple.print.framework.Print (9.0 - 260) <A6C465F6-C5D1-353A-9F33-19B9CEDBBC2A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94aee000 - 0x94b4cffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x94b4d000 - 0x94b79ff7 com.apple.DictionaryServices (1.2 - 208) <33873336-BECD-3F62-A315-C45F24C1818C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x94b7a000 - 0x94b96fff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x94b97000 - 0x94b9ffff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x94d6b000 - 0x94d6fffa libGIF.dylib (1042.2) <6B0C937C-5950-33D1-9B39-6CE1E1BB3FD2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x94d70000 - 0x94d70ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x94d71000 - 0x94d7eff7 com.apple.AppleFSCompression (56 - 1.0) <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x94db8000 - 0x94de0fff libsystem_info.dylib (449.1.3) <BB68E8CC-422F-3121-8C86-D0F766FB696D> /usr/lib/system/libsystem_info.dylib
0x94de1000 - 0x94e05ff7 libxpc.dylib (300.90.2) <5ACBBE2C-74EB-3E88-BCBF-C573095318A5> /usr/lib/system/libxpc.dylib
0x94e06000 - 0x94e06fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x94e07000 - 0x94e3dfff com.apple.IconServices (25 - 25.17) <A4B5242B-765E-3D58-B066-BBEDB5947AAD> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x94ec0000 - 0x94eccffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7> /usr/lib/libbz2.1.0.dylib
0x94ecd000 - 0x94edcfff libGL.dylib (9.6) <58C42A46-27D0-3228-B3C1-EC3923D49BAD> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x94edd000 - 0x94f36ffe libTIFF.dylib (1042.2) <5589DBDB-4324-3DAE-8530-0B8273D3F21C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x94f37000 - 0x94f7dff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x950ba000 - 0x950deff3 libc++abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D> /usr/lib/libc++abi.dylib
0x950df000 - 0x950efff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x950f0000 - 0x95146ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95908000 - 0x95925ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x959c6000 - 0x95a3cff3 com.apple.securityfoundation (6.0 - 55122.1) <18024F59-DE2B-3FC5-A29F-8F2B27349685> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x95a3d000 - 0x95a3efff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x95ade000 - 0x95bebfff com.apple.ImageIO.framework (3.3.0 - 1042) <19F7AA81-5144-37F3-AAAC-4D200C7417D8> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x95bec000 - 0x95bf2ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x95bf3000 - 0x95c4fffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
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0x9b4f3000 - 0x9b4f3ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <85316395-817E-342D-8F41-88838EC6FB63> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9b4f4000 - 0x9b55ffff com.apple.Heimdal (4.0 - 2.0) <3DEF31F9-7F59-3DEF-9DC8-7DDD23CA816F> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9c21d000 - 0x9c309ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9c30f000 - 0x9c311fff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x9c312000 - 0x9c3aaff7 com.apple.Metadata (10.7.0 - 800.23) <6590358F-9677-3257-8780-FF0462852EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x9c3ab000 - 0x9c3b9fff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1027
thread_create: 1
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=148.6M resident=90.1M(61%) swapped_out_or_unallocated=58.4M(39%)
Writable regions: Total=8364K written=0K(0%) resident=68K(1%) swapped_out=0K(0%) unallocated=8296K(99%)
REGION TYPE VIRTUAL
=========== =======
Stack 64.0M
VM_ALLOCATE 8K
__DATA 14.5M
__IMAGE 528K
__LINKEDIT 43.1M
__OBJC 1944K
__PAGEZERO 4K
__TEXT 105.5M
__UNICODE 544K
mapped file 97.0M
shared memory 4K
=========== =======
TOTAL 327.0M
System Profile:
Model: iMac13,1, BootROM IM131.010A.B05, 4 processors, Intel Core i5, 2.7 GHz, 8 GB, SMC 2.9f8
Graphics: NVIDIA GeForce GT 640M, NVIDIA GeForce GT 640M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3431554638424455352D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF4), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE HDD HTS541010A9E662, 1 TB
USB Device: Backup+ BK
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: FaceTime HD Camera (Built-in)
Thunderbolt Bus: iMac, Apple Inc., 23.4 -
Why does my iPad shut down randomly without warning?
My iPad will randomly shut down while I am using it. The battery is fully charged. I can beonthe Internet or een reading a book and the screen will o black. When I "restart" it, it goes ire toy back to screening was using. Any ideas why? Yes the software is current.
Generally? it's like when a computer crashes. the operating system gets over whelmed and shuts down or reboots.
Sometimes it's not that big of a deal, other times it may be caused by an app with a glitch or error. Sometimes your iPad is fine, but the app has an error in it.
One thing to do is to do a reset. hold down the sleep and home button for about 20 seconds. When you see the silver apple, let it reboot. Often if there's any sort of glitch or 'oops' the reset and reboot will allow the iPad's memory to clear and resolve the issue. -
I have an iMac G5 PowerPC and when I leave it on for a while the thing shuts down or puts itself to sleep. So I thought to myself what could it be. I have a fan in my room so I pointed my fan towards the back of it and it's fine. I know its a heat problem, but I need to know exactly what's wrong with it. I don't think I still have my applecare on it so what do I do? Thanks in advance for everything.
Take a look at iMac G5 Repair Extension Program for Power Supply Issues.
BTW, this is the iMac G4 discussion area. Since you have an iMac G5 you really should start any future threads in the iMac G5 discussion area. -
Why does my iMac shut down during sleep?
Recently my iMac on 10.9.2 shuts down while asleep at night. The log is below.
Anonymous UUID: AB81CF7F-300F-0F23-BA20-B5C00F522753
Sun May 4 07:52:49 2014
panic(cpu 0 caller 0xffffff800a6c020b): "TLB invalidation IPI timeout: " "CPU(s) failed to respond to interrupts, unresponsive CPU bitmap: 0x6, NMIPI acks: orig: 0x0, now: 0x0"@/SourceCache/xnu/xnu-2422.92.1/osfmk/x86_64/pmap.c:2612
Backtrace (CPU 0), Frame : Return Address
0xffffff81dae7b050 : 0xffffff800a622fa9
0xffffff81dae7b0d0 : 0xffffff800a6c020b
0xffffff81dae7b160 : 0xffffff800a6c51e3
0xffffff81dae7b240 : 0xffffff800a6c5cd7
0xffffff81dae7b2a0 : 0xffffff800a67e464
0xffffff81dae7b3b0 : 0xffffff800a6822df
0xffffff81dae7b3e0 : 0xffffff800a67c274
0xffffff81dae7b410 : 0xffffff800a803e74
0xffffff81dae7b440 : 0xffffff800a803fd6
0xffffff81dae7b460 : 0xffffff800a9817d3
0xffffff81dae7b490 : 0xffffff800a96ee43
0xffffff81dae7b550 : 0xffffff800a96c130
0xffffff81dae7b5b0 : 0xffffff800a984cb2
0xffffff81dae7b610 : 0xffffff800a7fc756
0xffffff81dae7b9e0 : 0xffffff800a7fc646
0xffffff81dae7ba20 : 0xffffff800a7de60f
0xffffff81dae7bb80 : 0xffffff800a7e65b2
0xffffff81dae7bc30 : 0xffffff800a7e6ce2
0xffffff81dae7bf50 : 0xffffff800aa3e413
0xffffff81dae7bfb0 : 0xffffff800a6f3b76
BSD process name corresponding to current thread: CalendarAgent
Mac OS version:
13C1021
Kernel version:
Darwin Kernel Version 13.1.0: Wed Apr 2 23:52:02 PDT 2014; root:xnu-2422.92.1~2/RELEASE_X86_64
Kernel UUID: E9CF78E2-1E9F-3B6F-81A4-FEE6C6D0E4D5
Kernel slide: 0x000000000a400000
Kernel text base: 0xffffff800a600000
System model name: iMac11,3 (Mac-F2238BAE)
System uptime in nanoseconds: 59470396764246
last loaded kext at 52110826751224: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8ccbc000, size 49152)
last unloaded kext at 44657134745411: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f8ccbc000, size 32768)
loaded kexts:
com.aladdin.kext.aksfridge 1.0.2
com.symantec.kext.SymAPComm 12.6.1f9
com.symantec.kext.fw 5.3.1f9
com.symantec.kext.ips 3.9.2f1
com.symantec.kext.pf 5.6.1f9
com.symantec.kext.internetSecurity 5.3.1f8
com.apple.driver.AppleIntelMCEReporter 104
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.3f10
com.apple.driver.AGPM 100.14.15
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.0f1
com.apple.driver.AppleHDA 2.6.0f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.kext.AMDFramebuffer 1.2.0
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.AMDRadeonX3000 1.2.0
com.apple.kext.AMD5000Controller 1.2.0
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.Oxford_Semi 3.4.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.iokit.SCSITaskUserClient 3.6.6
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AirPort.Atheros40 700.74.5
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.6.0f1
com.apple.vecLib.kext 1.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleUSBAudio 2.9.5f4
com.apple.iokit.IOAudioFamily 1.9.5fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.driver.AppleHDAController 2.6.0f1
com.apple.iokit.IOHDAFamily 2.6.0f1
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.IOPlatformPluginFamily 5.7.0d10
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOAcceleratorFamily 98.14
com.apple.kext.AMDSupport 1.2.0
com.apple.AppleGraphicsDeviceControl 3.4.35
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.3f10
com.apple.iokit.IOSurface 91
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOBluetoothFamily 4.2.3f10
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.iokit.IOFireWire
Model: iMac11,3, BootROM IM112.0057.B01, 4 processors, Intel Core i5, 2.8 GHz, 16 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x857F, 0x483634353155363446393333334700000000
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-40Y6A0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: Hub
USB Device: USB2.0 Hub
USB Device: Matias Keyboard
USB Device: Built-in iSight
USB Device: IR Receiver
USB Device: Hub
USB Device: USB 2.0 Hub [MTT]
USB Device: Bose SoundLink Audio
USB Device: USB 2.0 Hub
USB Device: SDDR-113
USB Device: USB OPTICAL MOUSE
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: Elite Pro U3FW, OWC, Up to 800 Mb/sec
Thunderbolt Bus:Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test. -
Why is my computer shutting down randomly
Today I was on my mac using microsoft words i finished using it and then went to Youtube. However when i clicked the link on google chrome my mac osx automatically shut down. And now i cant turn it back on or either. I tired the power button, plugging and replugging the cord. but it didnt seem to work Please help
Any action at all when you press the power button, hear any activity?
About the only thing you can try yourselft is...
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964 -
After installing 7.3 last night, I hit restart and went to bed. My intel iMac i7 3.4ghz was powered down this morning, and only after unplugging,waiting, rep plugging,
It finally powered on, only to boot to the gray apple screen, go black and silent. (this exact issue had me lugging it back to apple a month after purchase, today is 93 days)
Recovery mode got me about one second further in bottling up before shutting off.
I was forced to upgrade from an unproblematic pc g5, after iCloud, so do not own snow leopard and was told I would never need a re install disc.
Has anyone having the powering off during boot after updating to 7.3?omg. I would copy and paste your original post to the iMac section. You're talking about a fine piece of equipment, the Intel iMac i7 3.4ghz , and you should not be having such problems. Maybe others in the iMac i7 community might also have some ideas.
Re: the safe boot. That's good that it worked. This is fairly new and very, very helpful with a dead computer because at least you can get to Safari, get to the Internet and get ideas and seek help.
But why did it shut off after a while? That's not right. No reason it should have done that.
From something you said I would worry about your power supply problem or this PerIphrEa. I don't know what that is but Migration is built into Lion OS, no? Third party perificials (or apps) can certainly cause conflicts and not work as well as advertised.
Also, seriously, I would get some tape, like duct tape, and tape up that loose power supply.
Why do you need something extra for your migration? (Or is the reason your old PowerPC G5 needs to run Lion but it can't?).
If that is the problem, here's an idea. Continue the canibalization of your PowerPC G5, take out it's hard drive(s). Buy an 'enclosure' to put the hard drive in and allow you to connect this hard drive to your new machine, the beautiful iMac i7, using the old hard drive as an external drive.
I did exactly this with my old PowerPC G5, using this enclosure, a Macally G-S350SUA, info at: http://www.macally.com/en/product/ipod4show.asp?ArticleID=215
I now use this for my Time Machine backups.
Re:What is the proper amount of time the computer needs to be unplugged? This would worry me. I turn off my comuter NOT by unplugging it but by holding the power on button for about 3-4 seconds and then it turns off.
I then wait 5 long seconds before pressing the power on button again to turn the computer back on.
Having to plug in and unplug and plug in and having to wait ten minutes for it to work is not normal.
Is there a power supply issue in your home, perhaps?
Considering the value of this machine and the fact that it may still be under warrenty, I'd consider the weeklong diagnostic. Would the machine have the same need to wait ten minutes to turn on at the Apple place?
What if you plug it in at a friend's house, or an office or library? Would it still take ten minutes before you could turn the machine on?
It might seem horrible to have to wait a week...or to do this again and again but I'd recommend taking full advantage of your warrenty, keep sticking this problem back to Apple and insist it gets made right. It will be worth it in the long run.
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