Why is my in-app purchase not working?

I've made an in-app purchase, but I'm getting two dialogs after making the purchase:
1. "You've already purchased this in-app purchase but it hasn't been downloaded"
2. "Error: The purchase was cancelled.  Cannot connect to itunes store"
I'm online via wifi, and I'm able to go to the App Store manually and see the usual content.  What would be going wrong with this in-app purchase?  And have I actually been charged for this purchase yet?
Thanks!

Just an update, I realized that my app has a "restore purchased content" button, and with this I was able to make it download my stuff.  So my problem is solved.

Similar Messages

  • In app purchase not working

    My in app purchases were working early today and now they aren't.  I have followed the page of what to do and nothing is working.  WHat is wrong?

    There must be some issue with your account or credit card. Not necessarily anything to fret over, but until you contact iTunes support, you may be dead in the water trying to download content.
    Try here.
    http://www.apple.com/emea/support/itunes/contact.html

  • Why my YUPP TV app is not working on sony google player NSZ-GS8 - Need Help

    some of the apps are not working properly. have to close and restart the device. (especially Netflix and youtube).Besides this problem, YUPP TV app is not at all working. not taking the credentials whereas same credentails working well with other devices.Model #: NSZ-GS8 Any suggestions? Do I need to throw the device? really frsutrating..

    I just checked and ABC does not work over airplay. I do have an iPad 2 but I turned off mirroring in order to use it the same way an iPad 1 user would. You are right about the link so I have provided one that is up to date.
    http://theapple.tv/apps/list-of-airplay-enabled-apps/
    The error message is suspect though, as audio should still come through. I assume you've tried the basics (reboot, reset) for both devices. In regards to the video and why it worked that time, whatever the reason is due to something the developer has done.

  • In-App purchase not working + Charged twice.

    I have purchased a few in-app items on my iPad Mini for the Pokédex for IOS I have been sent a receipt and was charged twice for it, the purchase for the in-app item will not download and continue to say "Error - Cannot connect to iTunes store." I have tried signing out of my Apple account through Settings>iTunes & App Stores, and sign in, It still does not work. I've tried turning my iPad on and off, as well as restoring the purchases, and yet no avail. Any advice/solutions would be much appreciated, thanks.

    Contact Apple
    http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • App store & in-app purchases not working!! Helpppp!

    Last month I got my pre-paid master card to use it on the app store, it worked at first but then the next week after i used it last, I couldn't buy anything from the Appstore nor I could get any in-app purchases. I got a itunes card but that didnt work.

    Read this on iLounge posted by ahMEmon
    Go into Settings > General > International > Language and choose British English, then hit the Done button. The screen will go black with a comment about Language Settings. Be Patient, especially if you have a lot of apps. Let it run it's course and Then open the App Store again. Voila! Upgrade list is back. And it stuck when i changed back to plain English. He doesn't know why. I don't either. But I am now a happy camper. Worked on my 3rd gen iPad and iPad Mini.
    Hope it works for you!

  • In-App Purchase Not Working, But Charged

    Dear All,
    I purchased Clash of Clans, Pile of Gems,
    Supercell Oy 
      In-App Purchase 
    $4.99
    Subtotal:
    $4.99
    Tax:
    $0.35
    Order Total: $5.34
    It was charged to my account with this bill, but I did not get Pile of Gems yet.
    I try to report a problem through https://reportaproblem.apple.com, I was unable to log in at all.
    What to do? Please help me.

    In the email receipt, click the Report a problem or
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • In-App purchases not working on iPad.

    I've checked all my Resrections, synced my iPad and made sure all updates were current and made sure all games were updated. Every time I try to buy an in-app purchase it just shows loading until I turn the game off. Anyone have any ideas? I'm not sure if it's my wi-fi (even though it shows a full signal) or is something wrong w/my IPad. My current ISO is 5.1.1

    Many applications you download from the App's/iTunes store, and not created by Apple, and therefore Apple would not have the troubleshooting steps or instructions for this application. 
    If you were to go back to the iTunes store page for this application.  There you will see there is a link for "support" for this application.  You must follow this link to contact the developer of this application. 
    If you are looking for a refund for the purchase of this application, you must request this from the support web site for the itunes or app's store.  
    iTunes Store - http://www.apple.com/support/itunes/contact/ - follow the onscreen instructions
    App's Store - http://www.apple.com/support/mac/app-store/contact/ - follow the onscreen instructions

  • In-app purchases not Working - Buy new app works!!

    Im not trying to Make an in-app Purchas in CLASH OF CLANS App .. but My in-app Purchase is not getting through i get error message your Transaction is not been processes Try to contact us at Apple Support..
    i am Able to buy a new app from app-store but in-app no..   .. Please HELP!!!! i cannot contact apple as it doesn't give support in my country ..

    Click here and request assistance.
    (87175)

  • In APP Purchases not working

    I recently got a new phone and set it up! i got to buy an IAP and it says "Your purchase could not be completed, for assistance contact iTunes support at www.apple.com/support/itunes/ww and the game notification says cannot connect to itunes store. ive already went to the mentioned address for help and could not find anything! ive made a statement with apple but those take so long.
    Things ive done:
    Tried signing out and back in = not working still
    Changed payment information = not working still
    ive tried just about everything and nothing seems to work! hopefully i can get my answer here!

    Yes. But that's not the issue.
    The dialogue screen of "do you want" comes up, but when I click it, the "waiting for..." screen/dialogue/spinning "ball" stays on and nothing happens.

  • TS1702 in app purchase not working

    I can download and buy apps from the app store, but cannot do an in app purchase, says cannot be completed

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact
    Note:
    Some In-App purchases require a Credit Card.

  • Time sensitive in App purchase not working - Help Fast

    Trying to purchase a time sensitive in app purchase and I get a msg saying "Your purchase could not be completed". Then I get a msg saying "Notice Cannot connect to iTunes store"  Need this resolved ASAP to make my purchase.

    If you are also getting a message to contact iTunes Support then to do so (these are user-to-user forums) :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • Tomtom in app purchase not worked

    I've done an in app purchase for Speed Cameras in TomTom - iTunes shows the purchase in my history - but my TomTom has not updated and still shows the subscription as expired - what do I do now?

    You are not alone Nick, the same has happened to me. I reported the problem through the app, but can only wait and see if either 1: I receive a reply explaining the problem or 2: TomTom/Apple recognise the problem and provide an update to fix it.
    Im a bit confused as to who's responsibility it is. A failing of TomTom subscription system, or Apples download issue.

  • In App Purchase not working on 'Weightplan'

    I recently purchased the app 'Weightplan' for the iphone 4 and then made an in app purchase for a 'premium workout' named 'scrawny to brawny' the money left my account and i recived a reciept from the itunes store, but when i try to view the work out the app tells me i havn't purchased it yet.
    what should i do?

    In the email receipt, click the Report a problem or
    Contact Apple Support
    https://getsupport.apple.com/GetproductgroupList.action

  • HT4009 infinity blade 3 in-App Purchase not working???

    Can't make in-app purchase :-( Any advice?

    Any Alert or Error message...
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4009 in app purchase not working

    im buying an in app purchase before but now i cannot manage to buy the same item im buying before i dont know what happen pls help

    Any Alert or Error message...
    If necessary...
    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

Maybe you are looking for

  • GRC 10.1 - Routing at Request Submission in case of SOD violations

    I am trying to configure MSMP workflow or risks analysis while creating userid 1. No Risks >> User created and access assigned automatically 2. Risks found >> forward to security team to review and approve I have checked the standard functional modul

  • Mail Address Panel

    I have just installed OS X Yosemite and when in Mail, I can't find the Address Panel which I used to use with OS X Mavericks to select multiple addressees for an e-mail. As it stands now, I can only add addressees one at a time from contacts or Previ

  • How do you organize bookmarks so all the folders are listed at the top of the list?

    When I click on bookmarks, the folders are scattered among the uncategorized bookmarks that I have added. This makes it harder to sort through. I want all of the folders to stay in alphabetical order at the top of the list, and the individual website

  • Did anyone get notification of a $5 increase in the DSL service?

    When my DSL bill went up (after the year long discounted period), the bill went up $15.  I called and the agent I spoke with was extending my 'discount' period to my previous amount.  I called back because I couldn't access my bill on line, and was t

  • 8_recommended patch

    I installed SunOS 8, version 5/2003 on a V240. 'uname -a' gave me the following: ...5.8 108528-20...... I then applied 8_Recommended patch from January, 2005. I did another 'uname -a' after I rebooted and it gave me the same kernel patch id 108528-20