Why is my Incoming mail server showing gray or "not active?"

I am having trouble receiving e-mails since changing my apple password. The password works fine in other regions but the Mail accounts section seems to be "rejecting" something I am providing as infor or username or Alias or what? and the box shows the correct information under incoming mail but in grayscale????

Hello DRMSBSR,
Welcome to the Apple Support Communities. If you are not able to receive email on your Mac, the next step to try is to remove the account and then add it back in.
Go to Apple menu > System Preferences > iCloud. Then sign out of the account and then sign back in.
iCloud: Set up iCloud Mail on your devices and computers
http://support.apple.com/kb/ph2621
Regards,
-Norm G.

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