Why is my "info" tab missing on iTunes when I connect my phone?

When I connect my phone to sync it on itunes - the info tab is missing - I cannot sync my phone calendar and my mac calendar

Hello KathyLucas1,
It sounds like you have the latest version of iTunes on Mavericks and iOS 7.0.4 on your phone and do not have an Info tab in iTunes to sync your calendar to your device. Mavericks does not use Sync Services so there is no Info tab to click in iTunes. Here is more info from an article explaining why there is no Info tab.
OS X Mavericks
OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
From: About SyncServices
          http://support.apple.com/kb/HT5847
You can use iCloud to sync your calendars from your computer to your phone with the added bonus of not needing to connect your phone physically to your computer to update it.
Set up iCloud on all your devices. The rest is automatic.
http://www.apple.com/icloud/setup/
Thank you for using Apple Support Communities.
Regards,
Sterling

Similar Messages

  • Why have the Info tab disappeared in iTunes ?

    How come that the Info tab not longer seen in iTunes when connecting my iphone?  This prevent me from configure my settings of calendar sync. The calendar in my iphone is not updated any longer. Have the latest version of iOS and iTunes on Mac.

    Welcome to Apple Support Communities
    OS X Mavericks only allows you to sync your contacts, calendars, notes and reminders from your Mac to your iPad through iCloud or any other cloud service. You cannot sync your information through iTunes anymore.

  • Why doesnt the iphone tab pop up on itunes when i connect my phone

    I need help to figure out how to fix that.

    Hello KathyLucas1,
    It sounds like you have the latest version of iTunes on Mavericks and iOS 7.0.4 on your phone and do not have an Info tab in iTunes to sync your calendar to your device. Mavericks does not use Sync Services so there is no Info tab to click in iTunes. Here is more info from an article explaining why there is no Info tab.
    OS X Mavericks
    OS X Mavericks v10.9 and later do not use SyncServices. Instead, Mavericks supports sharing your information using several network-based and cloud-based solutions. If you want to sync your information across multiple devices and computers, you should use one or more of these methods. These include iCloud, CardDAV servers, CalDAV servers, and servers that utilize the Exchange ActiveSync protocol.
    From: About SyncServices
              http://support.apple.com/kb/HT5847
    You can use iCloud to sync your calendars from your computer to your phone with the added bonus of not needing to connect your phone physically to your computer to update it.
    Set up iCloud on all your devices. The rest is automatic.
    http://www.apple.com/icloud/setup/
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • Why isn't my iphone automatically starting itunes when i connect it or showing up in itunes when i open it

    my iphone isn't syncing with itunes. when i plug it into usb on computer it asks if i trust this computer. i press ok and it makes the noise as if i disconnected it and itunes never opens. when i open itunes manually, my phone doesn't even show in itunes to manually sync.

    http://support.apple.com/kb/ts1538

  • Why are all my apps missing in iTunes when I backed everything up to my computer?

    I just upgraded to the iPhone 5 and backed everything up as required (iCloud & computer). However, all my apps are gone from iTunes and non of my apps transfered to my iPhone 5. Can someone tell me how to retrieve my all my apps?
    Thank you
    Joe

    Alright, your best bet might to be to use the restore from iCloud option, as it will redownload all the apps from your prior device (definitely make sure you're connected to WiFi when you're attempting to do it so that you don't eat through your data plan).
    First you'll want to verify that your old iPhone 4 backup is still in iCloud (you can check from your iPhone 5):
    On your Home Screen, tap Settings
    Tap iCloud
    Tap Storage & Backup
    Tap Manage Storage
    Select the device you want to manage
    You should see a backup for the iPhone 4 if there is one. If you tap on that backup, it will give details such as when it was last backed up and the backup size. You'll just want to know that the last backup was able to complete. If you have the iPhone 4 backup still, then you're good to go.
    If you decide to proceed with the restore (definitely your call and not mine), go all the way back out to the first Settings page.
    In Settings, tap:
    General
    Reset
    Erase All Content and Settings
    How content is restored to a new device
    When you go through Setup Assistant on a new device running iOS 5 or later, choose "Restore from iCloud Backup" and enter your iCloud account and password. You will see the three most recent backups for each of the devices on which you enabled Backup. Choose which backup to restore from.
    After your device restarts, your settings and accounts are restored and Backup starts downloading your purchased music, movies, TV shows, apps, books, Camera Roll, and other content.
    Note: You may be prompted to enter the passwords for all accounts enabled on your device. You may also be prompted to enter the password for for any iTunes, iBookstore and App Store accounts for which iCloud Backup is attempting to restore content.
    A progress bar will appear underneath the apps that are being downloaded. To prioritize the restore of a specific app, tap its icon. Restore will attempt to download the same version of the app that you had installed previously. If that version is no longer available, the latest version of the app will be restored.
    Support Page: http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

  • How can i see my apps on apps tab in itunes when i connect my iphone to my laptop?

    i want to see my apps backed up on my apps tab in itunes when i connect my iphone to my laptop

    Try DFU mode and then restore:
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?

    Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • Why doesnt my iphone 4 show up on itunes when i connect it to the computer?

    when i connect my phone to my laptop it shows up that is found a discoverable device but doesnt show up in my itunes and its starting to bug me... i just want to update my playlist... why does it not work? what do i need to do?

    Hello nataligrinman,
    It sounds like you are unable to turn on your iPhone, and when you plug it into the computer you see the Apple symbol appear then disappear quickly. I would start by resetting your iPhone with this process:
    To reset, press and hold both the Sleep/Wake and Home buttons for at least 10 seconds, until you see the Apple logo.
    Turn your iOS device off and on (restart) and reset
    http://support.apple.com/kb/ht1430
    If that does not correct the issue, I would next put the device into recover mode, and restore it with iTunes:
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Why cant I buy  an album of itunes when I have $15.00 balance but cant make purchase?

    why cant I buy  an album of itunes when I have $15.00 balance but cant make purchase?

    What happens when  you try?
    How much does the album cost?

  • I have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

    i have an iphone 3gs it has been dropped i have connected it charge and its saying reactivation requiered then asks to connect to itunes when i connect it to the laptop it will not connect to itunes but i dont no why can anyone help plz

    Sounds like you broke it.

  • Hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.

    hi, have a iphone/macbook itunes prob. i connected my phone to mac to add songs, and it wiped 99% of music from my phone. on the mac it still lists the songs on my phone but they are greyed out. can anyone help? very frustrated and want my music back.

    I am having the same problem. I have just tried this. Unplug iphone > open itunes > delete all music from itunes library > close itunes > re-open itunes > add music from original folder > plug in iphone > select songs > press sync > unplug iphone using eject button onscreen > checked phone .... still nothing in music folder on phone. On itunes the "On this iphone" tab the songs remain there but greyed out.

  • TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

    hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

    Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

  • I had 5 videos that I could see in videos apps. But after your last OS update I can't find them on my iPhone. I can see them on the pc in itune when I connect the iPhone and go to videos directory.

    I had 5 videos that I could see in videos apps. But after your last OS update I can't find them on my iPhone. I can see them on the pc in itune when I connect the iPhone and go to videos directory.

    When syncing, check the Movies/TV Shows Tab in the iPhone menu, and make sure ALL movies are synced (or select the ones you want to sync)

  • My wife's ipad is locked because she put her password or apple id in wront too many times. it now says connect to itunes. when I connect to itunes it says ipad is locked. cannot go any further. do they not have a safe mode?

    my wife's ipad is locked because she forgot her password or put her apple id in wrong. the screen says to connect to itunes. when I connect to itunes on my computer it says her screen is locked (Duh I know that). How do I unlock it without deleting all her info.

    Hello Butzi1,
    Thanks for using Apple Support Communities.
    Since iTunes is asking your to enter the passcode, and you are unable to access the iPad, you will need to put the device into recovery mode and restore the iPad by following the directions below.
    Use recovery mode
    Follow these steps if you never synced your device with iTunes, if you don't have Find My iPhone set up, or if you can't get to your own computer. You'll need to put your device in recovery mode, which will erase the device and its passcode. Then you'll restore your device as new or from a backup.
    Disconnect all cables from your device.
    Turn off your device.
    Press and hold the Home button. While holding the Home button, connect your device to iTunes. If your device doesn't turn on automatically, turn it on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode.
    Click OK, then restore the device.
    iOS: Forgot passcode or device disabled
    Take care,
    Alex H.

  • HT3382 why i can't listen from my tv when i connect my macbook air by airport/hdmi cable?

    why i can't listen from my tv when i connect my macbook air by airport/hdmi cable?
    but just when i try to open any website. itunes work normal

    Hi
    Does your Macbook support Airplay?    What year is it?  Typically mid 2011 and newer Macbooks offer Airplay capability.
    Cheers

Maybe you are looking for

  • BAPI and screen checks

    Hello, The scenario is like this. F-02 is used to post a document. There is a field XREF2 (12 chars) to which a search help is assigned. This field when used in F-02 does not accept other values other than the ones provided by search help. Now, when

  • How can i set up mac mail so each line starts with a capital letter?

    how can i set up mac mail so each line starts with a capital letter? 

  • Is there any way I can upgrade to version 6 rather than IOS7?

    Is there any way I can upgrade to version 6 rather than IOS7?

  • GROUP_CONCAT is it the answer?

    OK I Have a table in a MySQL database which stores results from rugby matches. I have the following  query: SELECT LeagueTeam_0.TeamName AS TeamName_1, LeagueTeam.TeamName, LeagueResult.LeagueID, LeagueResult.SeasonID, LeagueResult.hscore, LeagueResu

  • UE-V Windows 8 Start Screen

    I'm trying to get the Windows 8 Start Screen settings into UE-V. I'm running 1.0 SP1 I've edited the standard desktopsettings.xml file to include: <File>       <Root>         <EnvironmentVariable>LOCALAPPDATA</EnvironmentVariable>       </Root>