Why is my Internet Explorer working while my Firefox will not?

My internet access is working, however Firefox will not work. Internet explorer is working, but Firefox said it is 'unable to connect'
== This happened ==
Not sure how often
== Today ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; OfficeLiveConnector.1.4; OfficeLivePatch.1.3; InfoPath.2; .NET4.0C)

What did your carrier say when you reported the problem to them? Is there an outage in your area?

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