Why is my internet SLOWER after moving to ADSLmax

Hi,
Ive just noticed that my move to ADSLmax has been completed. Before I go any further, I MUST stress, I do not have a home hub, so asking for statistics from said homehub will be wasting time.
Ive just ran a bt speed test with the following result
Download speedachieved during the test was - 1.7 Mbps
For your connection, the acceptable range of speeds is 0.4 Mbps-2 Mbps.
Additional Information:
Your DSL Connection Rate :7.62 Mbps(DOWN-STREAM), 0.45 Mbps(UP-STREAM)
IP Profile for your line is - 2 Mbps
Is there any reason why my IP profile is STILL set at 2 megs? This is really and truly the slowest my internet has been.
I have NOT reset my router since sunday when I had a day of area related issues.
Router stats are as follows:
Status:
Configured
Current
Line Status
SHOWTIME
Link Type
Fast Path
[Go Top]
Data Rate:
Stream Type
Actual Data Rate
Up Stream
448 (Kbps.)
Down Stream
7616 (Kbps.)
[Go Top]
Operation Data / Defect Indication:
Operation Data
Operation Data
Upstream
Downstream
Noise Margin
8 dB
23 dB
Attenuation
41 dB
--- dB
Defect Indication
Indicator Name
Near End Indicator
Far End Indicator
Fast Path FEC Correction
0
0
Interleaved Path FEC Correc
6
0
Fast Path CRC Error
0
0
Interleaved Path CRC Error
2
0
Loss of Signal Defect
0
0
Fast Path HEC Error
0
0
Interleaved Path HEC Error
0
0
[Go Top]
Statistics:
Received Cells
3127991
Transmitted Cells
2946371

Looking at your adsl stats, your sync rate is at (the speed in which your router/homehub is connected to the exchange)
Up Stream
448 (Kbps.)
Down Stream
7616 (Kbps.)
Meaning that your router is connected with a speed of 7.4mb
However your IP Profile is currently at 2mb, as your in a 10 day stabilisation period which means that the exchange is currently finding the right speed for your line and your IP profile should increase during this time.
If you would like to contact the BT Care Team who are a UK based BT specialist Team then see the link in Keith's post.
Please remeber to keep your router/homehub connected 24/7 otherwise problems can occur.
From your line Attenuation of 41dB this gives an estimated line distance of 3km.
cheers
I'm no expert, so please correct me if I'm wrong

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