Why is my iPad 2 screen black? How can I fix it?
My brother just dropped our iPad 2 and when he picked it up the screen was purple. He then turned it off and when it was back on it was all black. I can hear the lock sound when I lock it it's just that the whole screen is black. The funny thing is he dropped in on a carpet from not a very great height. So how can I fix it? Please don't tell me to reset/turn it back off because I have tried this multiple times. I haven't tried restoring it though. Will that help? Will appreciate all advice. Thank you greatly!
My first instruction may well be exactly what you've done but I want to ensure that we're talking about the same thing.
First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
Finally, if the Restore doesn't work, let the battery drain completely. Then recharge for at least an hour and Restore again.
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