Why is my iphone 4 constantly searching for signal

My son dropped his iphone at school the other day, and it has been searching for signal ever since. He can send imessages, but cannot make or receive other texts or calls. I have six months left on this contract. What do I do?

Hello sassyklaas, no one likes a broken phone! Let's get to the bottom of this together. Can you first try dialing *228 and choose option 1 if the screen will let you navigate. After this is completed, restart the phone to see if there is a change. If the issue still persists, we can review replacement options. Do you know if the phone has insurance? You can file a claim here: http://bit.ly/1hhpZuv
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

Similar Messages

HT201270 Why will my iphone not search for apps?

Just set up my new iphone but i wont search for apps, i type one in press search and nothing happens, theres nothing in featured etc etc

Try This...
Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...

O2UK: Why is my iPhone constantly picking up service, and then saying 'No Service' or 'Searching'?!

My iPhone 3GS searches for signal, gets some signal then it drops out and says no-service and then starts searching again.. it worked fine yesterday.. and this morning only since i got to work has it stopped. I've even walked down to the local shop to try and get signal so its not the building i'm in. My partner has the same phone with the same carrier (O2) and has no problem.
I am on O2 Simplicity, just upgraded from a blackberry.. at this rate looks like im going to have to go back to it beacuse i cannot use this phone like this..
I will go to the applestore tomorrow.

Maybe you are currently in an area of low signal? Or inside a thick-walled building?
In my work office my phone does this as they have some tin-foil type insulation which the phone signals can't penetrate well.

"searching" for signal, all the time now. . .

so lately i've been noticing my iphone is constantly "searching" for signal in places were i used to get 3GS signal/service (full bars) all the time. now, i was ready to blame at&t outright, but lately whenever this happens i've been "reseting" the phone (home + sleep buttons) and after the reset i get full 3GS service again.
why is this happening? is this an at&t issue, or an iphone hardware issue? why do i have to reset the phone to get a signal?

Thanks for your suggestion but I tried that (several times) as well as restoring from backup and restore as to a new iPhone. I have switched off, removed sim, in fact everything that has been suggested by every support person I have spoken to at O2 and Apple. They seem to concur it is a network issue not the phone so I am going to buy an O2 sim today and take it with me to France tomorrow when I go home. I will try to use another phone (not iPhone) with O2 to see if it connects and also try to use my own sim from the iPhone in another phone. This will at least prove where the problem lies - though it will not resolve it of course. I am expecting to find it is the phone, not the network. I'll report back after the test.

When in sleep mode iPhone 4 loses signal but when it's back on it searches and finds signal only recently doing this and because it's searching for signal battery not lasting very long please help

When in sleep mode iPhone 4 loses signal but as soon as its on again it searches and finds signal easily but because of this not getting calls or text msges and because it's searching for signal all the time battery not lasting

Here are some observations and a suggestion.
1) I mentioned before, that the number of views of this discussion forum is fast approaching 100,000. I suppose relative to all iPhones sold that is not a great percentage, but 100,000 still sounds pretty impressive to me. Consider also that many people probably have this same Sim problem and are not viewing this discussion forum because thay do not know it exists. How many people are REALLY experiencing this problem? Who knows. But I suspect it is more that 100,000.
2) To the best of my knowledge, Apple does not consult these forums as a guide to awareness of product performance. It may be company policy, but most of the time when I speak to an Apple employee they seem remarkably unaware of the "Top Stories" in the Apple Discussion Forum. This, despite the fact that my personal experience with customer service at Apple is excellent. So, as much as we of this discussion forum are confident SOMEONE important at Apple is reading all our posts and taking them to heart...I am not so sure.
3) I have been told over and over that the best way to gain Apple's attention regarding a problem is to post a comment on their Feedback Site. One comment about a problem is pretty worthless. 100,000 comments on the same issue, I'm guessing, will really get their attention.
4) Some folks have mentioned a recall to address this problem. Although such a thing is always a possibility, I don't see it happening. Why? When the brakes on a Toyota don't work, or that Toyata starts to accelerate without driver intention...well, that involves human life and the stakes are quite high. For many reasons you would see the automotive industry eventually be forced into a recall program under such a situation. But, a phone APPEARS to not nearly be such a life and death device. Or is it? My daughter's iPhone 4S developed a "SIM FAILURE" on the same day her car broke down in the middle of the very rural area we live at around 10:00 pm. She is 17 years old and was coming home from high school play practice. You can imagine the anxiety I and her mother felt when she did not arrive home on time. She eventually walked about a quarter mile to a house of a stranger and had to ask to use their phone to call us. Now, I am not saying that strangers where I live are not to be trusted. But, in addition to being worried out of my mind, I was not happy that an inoperative iPhone 4S caused my daughter to be put in this situation. My biggest concern now is...when will my daughter's iPhone become inoperative again due to SIM FAILURE?
5) The more folks in this discussion forum who post a comment about this issue in Apple's feedback site the more pressing this issue is going to be perceived by Apple. So, I like others, encourage all of you to do so. If this seems like a lot of effort, I offer you these few sentences below that you could just copy and paste into the feedback site.
The link to feedback site is: http://www.apple.com/feedback/
Feel free to use copy/amend/whatever the following as you wish:
Dear Apple,
I wish to register a strong concern about my iPhone's unpredictable inoperability due to failures somehow associated with it's SIM technology. For me, I do not consider this just a significant lack of convenience, but a significant safety issue. Should I need my phone in an emergency situation where it is experiencing a SIM FAILURE, I believe the iPhone will have put me at risk. I would ask you to please give fixing this problem your greatest priority and effort.
Sincerely, XXXX

No signal and searching for signal on iPhone 4

My son has a iPhone 4 32g with IOS5. I have a iPhone 4 16g with IOS5. My phone is working great no problems at all but my son's phone 2 days after downloading the new software started searching for signal and no signal, We have done a hard reset and a system restore told us the phone could not be restored.........

I went into the apple shop today and described the same issue. The first question the guy asked was: are you on orange? To which I replied yes! I am apparently the 8th person he has seen this weekend.
I described how it seemed to have happened straight after I downloaded IOS 5 however he said he thought this was just a coincidence. I also told him how I had restored as a new phone several times but it had made no difference.
My phone has a stuck homepage button and he said he could replace my phone based on this as I still had warranty. The new version would have the latest IOS 4 on it and not 5.
Lo and behold a brand new phone WITHOUT IOS 5 still has exactly the same problems. So it must be orange! I'm just lucky I was able to get to the bottom of it.
Next stop - the orange shop.
Good luck everyone
Why does my iPhone 4 have no signal/searching after iOS5 update?

After updating to IOS 8.2 my iphone 5 constantly searches for a network. I have tried resetting network, restoring from an earlier back up, resetting as a new phone - all of which have been unsuccessful- HELP !!

After updating to IOS 8.2 my iphone 5 constantly searches for a network. I have tried resetting network, restoring from an earlier back up, resetting as a new phone - all of which have been unsuccessful… HELP !!

Hi chuckrabaw,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like the iPhone is searchiong for a network. It looks like you have already done some troubleshooting. There are a few steps listed in this article you did not mention trying, they may be able to help the issue.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Cheers,
Mario

HT201342 Hi , I want ask you about imessage some time my account not availability and signal for calling some time no signal on my iPhone only search the signal , all pra

Hi , I want ask you about imessage some time my account not availability and signal for calling some time no signal on my iPhone only search the signal ,

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

MY IPHONE EVERYTIME IS SEARCHING FOR SIGNAL

EVERYTIME I TRY TO MAKE CALLS FROM MY IPHONE IT'S JUST STOP AND START TO SEARCHING FOR SIGNAL. THE SIGNAL WHEN I TRY TO CALL AT FIRST TIME WAS WITH FULL STATUS AND IT JUST DOESN'T WORK AND START SEARCHING SIGNAL EVERY CALL I TRY TO MAKE.

Try this:
Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
Confirm that your security software and settings are allowing communication between your device and update servers.
If you still see the error message when you update or restore, contact Apple support.
copied from Resolve iOS update and restore errors

IPhone 5 RARELY searches for signal. Useless.

Me and a friend have both noticed the iPhone 5 doesn't bother searching for signal at all. We are both on different networks, both upgraded from previous iPhones.
For work I move areas a lot so I pass black spots often.
I have to toggle airplane mode many many times a day for the phone to start searching for signal.
VERY FRUSTRATING. All I want is to pick up the phone and use it when I want!
This is not a network issue.
This is clearly a firmware issue and some prat has thought it was a great way to save battery.
I would take it back to the 3store I got it from but the store doesn't exist anymore... well according to iOS 6 maps!!!!
Sort it out!!
Grrrrr

At home I have full 3G signal, all the time, everywhere in the house. Always have done.
If I've been on the road, get home, nine times out of ten it will still say no service, even if I leave it for a while it won't bother to search for signal and I know fully well there is excellent coverage in my house.
Toggle airplane mode, it triggers it to search networks and I get the full 3G signal back.
I don't know how you've assumed it's a fact I have little network coverage. "Gosh"

My ipad is constantly searching for network.

My iPad is constantly searching for network. I am on EE and it will not connect. I've took the sim out and still no joy!

The sim card is for 3/4G, not wifi.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

In settings on my ipad the Bluetooth is constantly searching for devises. How do I make it quit searching.

In settings on my ipad the Bluetooth is constantly searching for devices. Why doesn't it stop or how do I stop it from searching and automatically connecting to devices?

If you do not set your device in discoverable mode, the iPad will never find them.

4s says 'searching' for signal after battery died

hi all my battery died last night so when i got home i plugged in the charger and turned it on but wouldnt for about 5mins, when it did turn on it kept searching for signal but couldnt pick any up, kept turning it off and on and resetin it and then eventually 2 bars came up but wouldnt send txt msgs but when i phone my 4s from another phone it seems to be ringing but the 4s is not ringing.... help

You need to take it apart again and re-attach the antenna. This happened when I replaced the screen on my iPhone 4. If you had someone else do it, make them fix it for free. There is a plug that you have to plug in, and it was probably not plugged in properly.

IPhone says searching for service after ios 7.1.1 update! HELP!

I updated my iPhone 5c to the iOS 7.1.1 last night and didn't think I would have any problems. I went to bed and woke up this morning with my phone in the top left corner saying "Searching..." and the the wifi symbol.
I went to check my setting to see if my data was off, but when I went into the settings app and clicked the tab labed "Celluar" the app crashed and took me back to the home screen. It does this everytime I try and go into that tab! So, I have no idea what it going on with my phone! I can't make calls, send texts through my phone number (I can still send iMessages when connected to wifi), the screen glitches and moves when I go into apps, the battery life is now terrible and drains really fast. Everything about my phone was perfectly fine until I updated it to the iOS 7.1.1, so I believe something must have went wrong when it was updating.
Overall these are my main problems:
-iPhone is "Searching" for phone service (which means I have no service so no calls or texts can be sent or recieved)
-Cellular tab in settings crashes
-Battery drains over 2x faster than normal
-Screen seems to glitch or move when I open apps

Hi SamSam1103,
If you are having multiple issues with your iPhone after a recent update, your best course of action may be to back up your content to iTunes, restore the phone to factory settings, then test to see if the issues persist in its default config before bringing back your content from the backup. You may find the following articles helpful:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Apple Support: Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Regards,
- Brenden

TS1347 when i add new contact to my iphone , and search for it i did't find it but it store in my phone and apperars when called me or i write the no

when i add new contact to my iphone , and search for it i did't find it but it store in my phone and apperars when called me or i write the no

In the Contacts app, select "Groups" in the upper left hand corner.
Then select all the groups that are desired to be displayed.
Select Done.
Now search for the contact(s) in question. Do they appear now?

Why is my iphone 4 constantly searching for signal

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