Why is my iPhone 5c touchscreen not responding?
My new phone's touchscreen has stopped responding other that a small line at the top and the bottom. Due to this I am unable to reset the phone or turn it off to try and resolve the issue. What's wrong and what do I need to do?
Hi there Bonnieelizabeth,
I would recommend taking a look at the troubleshooting steps found in the article below.
iPhone, iPad, iPod touch: Troubleshooting touchscreen response
http://support.apple.com/kb/ts1827
-Griff W.
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IPhone 4S touchscreen not responding
Software up to date.
I am finding that my touchscreen often is not responding, particularly on certain letters when texting such as "a" & "w"...but it will also not respond when I touch the text icon to begin texting. It's driving me nuts.
Is there a known fix for something like this?Standard troubleshooting steps are as follows:
Power your iPhone off and on.
No change, try a reset which is done by pressing and holding the home button and the sleep/wake or on/off button simultaneously until you see the Apple logo and then release. A reset is similar to a computer restart and does not affect any data or settings.
No change, restore your iPhone from your iPhone's backup.
No change, restore your iPhone as a new iPhone or not from the backup.
If no change after the last step, more than likely your iPhone has a hardware problem. The iPhone includes a one year warranty. -
Iphone 4s touchscreen stops responding after a minute or so, I then have to wait at least a minute before the touchscreen works again but soon after it stops responding. I have tried hard reset, turning it off over night, etc
Hello,
I had that problem as well and the apple support suggested to turn off the LTE-mode to have a running system and try to exchange the micro-sim by my provider.
THAT was not an option!
BUT it seems to solve my problem in the following way after trying a lot of possibilties:
In the menue properties/help (don't know the exact english word, because I run my phone in german)
I switched on the nice feature 'flash LED' by incomming calls, msgs, and push infos.
Today the flash feature was responding to different push notes very slowly.
By switching this feature off the LTE-mode-tochscreen-not-responding-problem disappeared.
We tried this on a other iphone, not having the metioned problem, and switched the LED-flash:
the problem appeared. Switching the LED-flash off: problem disappeared!
It seems to be a bug that the LED will hint Calls and MSGs in combination with the LTE mode!
treated my phone very hard today to double check, but its still ok.
@Apple:
Please fix that issue in the next update.
Hope, this helps you guys as well. -
My iPhone 4s is not responding to my Apple ID
My iPhone 4s is not responding to my Apple ID and I have to order a new password every time I use my iPhone. What is wrong and why do I have to order a new password all the time? And when I do type it in it only says that I wrote the wrong password. This problem started when I updated my phone to iOS 7.1.2
Try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.
If still a problem, try recovery mode... http://support.apple.com/kb/HT1808 -
HT201406 touchscreen not responding.
Please Help. touchscreen not responding at all.I did all kind of restarts and reboots. only the buttons are works
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
my iphone 4 is not responding the screen is just showing a usb lead and the itunes symbol. when i plug it into my desktop mac and try to sync it to itunes ,itunes is telling me the phone is in a restore mode. How do i get it to respond without restoring the phone to new ? there is no option to restore with backup as i have not backed up any of the data on the phone any help would be greatly appreciated thanks
http://support.apple.com/kb/HT1808
You can't not restore if you have reached this point -
iPhone music will not respond to Play button after being paused.
The same music is on my iPad and MacBook Pro without problems. Any suggestions about cause and solution.Do a
Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data -
HT1430 my iphone 5 is not responding after the installation of ios7 ?
MY IPHONE 5 IS NOT RESPONDING AFTER INSTALLING IOS7 TODAY. NOT EVEN
ABLE TO POWER OFF.
Is there anybody to help me?Perhaps if YOU STOP SHOUTING someone will help you.
What have you done to troubleshoot thus far? Have you taken the steps recommended in the User Guide (restart, reset, restore from backup, restore as new) -
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HT1976 why is my iphone 4 does not have cellular data network only cellular data
why is my iphone 4 does not have a cellular data network and apn only cellular data without apn settings,thanks
# Settings > Refresh apps on background. I would suggest to completely turn that off
# Settings > Privacy > Location tracking > Only Maps, Google Maps are allowed to use location tracking in my case, you could also turn that off completely or be very selective which apps can use your GPS.
# Settings > E-mail, calendar .. >deselect 'Push' and set it to either Fetch e.g. once an hour for all separate e-mail accounts you have. In your case you could set it to Manual so you won't use any data as long as you won't open your E-mail app and manually download e-mails.
It could also be that there is still an app running in the background as i had. See also this post.
In that case you need to dive into the Settings > General > Info > Diagnostics and Use >
Diagnostics and Use >logs per app to determine which app isn't closed although you turned off your phone (or even in my case reset to factory settings without backup). It's unfortunately pretty hard to find the app that is causing this. Therefore i wish Apple would come up with a better solution for this to see which processes/app(s) should be killed (now the best solution is removing the app completely). -
Why is my iphone 4 does not have cellular data network
Why is my iphone 4 does not have a cellular data network only cellular data
Hi beingkejo,
Thanks for visiting Apple Support Communities.
Toggling Airplane mode and cellular data are good troubleshooting steps. If your iPhone still does not connect to cellular data automatically when Wi-Fi disconnects, I recommend the additional steps in this article:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
All the best,
Jeremy -
Iphone 4 server not responding message
iphone 4 - "server not responding" message is coming up on my wifes ph. can anyone help ?
It sounds as if accessing data via cellular was not working. That could have been for any number of reasons, but she would need to check and see if she is seeing signal for the phone, and that besides the signal strength and carrier name in the upper left corner, she should be seeing 3G or something else. This lets you know you are accessing the data network. It could be poor signal not allowing connection, it could be a bad link that would not allow a website to open, any number of things. If it is still not responding, then try a reset. Hold the sleepwake and home buttons together until you see the Apple logo and then release. After the phone restarts, see if it is working.
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My Iphone 5s is not responding to anything. The screen is completely blank and I cannot get it to do anything.
Hi ChristineKehl,
Welcome to the Support Communities!
The article below may be able to help you with this. Click on the link to see more details and screenshots.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
I hope this information helps ....
- Judy -
Wondering why the touch screen display did not respond suddenly untill restart? Tx..
Being an electronic/computer type device that can happen and often a Simple Restart or Reset (as described below) will often cure many such ills.... If the problem persists... Connect to iTunes on your Computer and Restore
Reset ( No Data will be Lost )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons... -
why does my iphone say device not supported when connecting to my mac pro, even though it has already succesfuly paired? I also use a wirless bluetooth keyboard and mouse on the computer successfully.
Also when I turn Bluetooth on on the phone the devices cog never stops turning (forever serching for a device)iTunes automatically syncs voice memos to your iTunes library when you connect iPhone to your computer.
It couldn't be much easier than that as you don't actually have to do anything more than normal.
This lets you listen to voice memos on your computer and provides a backup if you delete them from iPhone.
Voice memos are synced to the Voice Memos playlist. iTunes creates the playlist if it doesn’t exist. When you sync voice memos to iTunes, they remain in the Voice Memos application until you delete them. If you delete a voice memo on iPhone, it isn’t deleted from the Voice Memos playlist in iTunes. However, if you delete a voice memo from iTunes, it is deleted from iPhone the next time you sync with iTunes.
USB syncing is far faster than Bluetooth.
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