Why is my iPhone 6 so slow on Netlix/YouTube on wifi but fast on any other app?

It loads for about 3 minutes until it starts playing the video, then constantly freezes even though I have a good wifi signal. Can I f

    alyneu88,
A new phone is supposed to be exciting and having to worry about your data usage should not be one of the things on the list. We'd be happy to go over some steps to see what could be causing this usage. You mentioned that the data usage was the same with the 5C so we want to check your usage habits. We do have a new tool that allows you to check to see what the data is being used for on your account. It is called the Data Utilization tool and the great thing about it is that you can access it directly from your My Verizon account online. You can check the information here http://vz.to/1x0qGoh on how to access it.
CandiceH_VZW
Follow us on Twitter @VZWSupport

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