Why is my iphone saying "unknown error" when I try to download or update an app?

Why is my iphone saying "unknown error" when I try to download or update an app?

For answers, look to the right in the "More Like This" box.  You'll find your issue has already been addressed.

Similar Messages

  • Mac says unknown error when i try to download yosemite

    when i try to download iOS yosemite onto my mac it says unknown error and then won't continue. my mac is the macbook pro retina display the thin version. i have 162 GB free of flash storage and says i have an 8GB memory. the last version of iOS mavericks is installed on it 10.9.5 so I'm sure its able to do it. I've tried going on different internet. and still the same thing. i also have a iMac desktop the newest one and it also says the same exact thing. can someone please help me

    Give this a try:
    Repair the Hard Drive and Permissions - Yosemite, Mavericks, Mountain Lion or Lion
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

  • Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? :(

    Why does it say "unknown error" when I try to purchase new episodes for the walking dead game?? I have all of billing info up to date, changed my password etc etc and still get an "unknown error" message. Help!

    - Try a reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>Store and sign out and then sign back in.

  • HT2404 When I try to download free updates for apps, I've suddenly started getting an error message saying: You cannot update this software since you have not owned the major version of this software." But I do own the apps. And I haven't changed my ID

    When I try to download free updates for apps, I've suddenly started getting an error message saying "You cannot update this software since you have not owned the major version of this software".
    But I HAVE owned the software, for ages. (And, in any case, the apps in question are all free.)
    And I don't have multiple Apple IDs.
    What can I do?
    Any advice much appreciated

    This can occur if you bought the machine used and iLife was reinstalled with another AppleID.
    This also can occur if the "free apps" you downloaded have paid upgraded versions and/or are now payware and you can't get updates.
    All software from MAS is copy protected, it might be free as in "no charge" but it's not free in the sense you can share it with others.

  • How do I fix my iTunes which keeps having an unknown error when I try to download a song?

    My iTunes is not allowing me to download music, I enter my password which is correct and it says 'unknown error' and just gives me the option to retry or cancel and then still doesn't work.
    Help would be great thank you.

    Perhaps these two threads will help:
    Buegie: Tranfering Music to a new Computer?
    Hudgie: Migrating iTunes for Windows to a new PC

  • Unknown error occur when I try to download or update an app?

    I updated my iPad today and then try to download and update some applications, but "unknown error occurred" keeps popping up..? Help please!

    junkie8178 wrote:
    go to settings on ipad, click on wifi, then on the right hand side just next to your wifi name there is a blue arrow, click on the blue arrow & in the DNS server field just copy and paste the following DNS servers, do not edit anything , just put as it is 
    208.67.222.222, 208.67.220.220
    Huh?  A simple reboot was all the OP needed.........

  • Getting "Unknown Error" whenever I try to Download from iTunes or App Store

    I first noticed something strange when my phone started randomly asking me to input my Apple ID password. Then my password stopped working on my Apple TV. It prompted me to reset my password, so I did. Now the new password is working on everything (Apple.com, Apple TV) but I am still getting this cryptic message when I try to download music or apps to my iPhone 4S.

    Issue resolved.  I received feedback from my MacRumors forum.  I recently activated my cookies filter on my Cisco router - which I forgotten about.  Deactivating the cookies filter solved the iTunes/App Store download problem. 

  • I get an unknown error when i try to download an app

    I can't download apps from the app store. When i enter my Apple ID, i get an unknown error message. Ihave changed my password and this didn't work either.
    Has anyone else had this problem?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • I cant install itunes on my laptop, i always could before. Norton internet security say its all in order from their end, it just keeps saying network error when i try and download itunes

    I had itunes set up on my laptop and had no issue with it. Today i tried to import a cd but my disc drive wouldnt work so i had to restore my laptop. When i did this my cd drive worked by i couldn't install itunes. I contacted Norton internet security who i spent 2 hours online with while they went through all my internet security settings and they have said it is a problem at apples end. When i attempt to download it just says network failure. Please help!

    What browser are you using and have you tried using a different one to dl the file?

  • I get an error when I try to download or update apps in CC. Problem on two Macs, with two accounts. Any issues?

    Anyone had experience of this issue?
    I haven't been able to download or update any CC apps since last night.
    I have 2 macs, with different CC accounts. They are on the same network and I tried taking a machine off the network and using wifi but problem remained.

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088
    -Enable Mac Root User https://forums.adobe.com/thread/1156604

  • TS1424 When i try to download or update my apps. Message pop out "there is an billing problem on your previous purchased". I tried to change my visa acct no. Still unable to access. Tried to create new itune account & access but they still showed old itun

    When tried to download or update it showed"there is a problem in billing from previous purchased" changed to new payment account still unable to access. Created new itune account still cant access, keep showing old account detailed. & asked for verification. Pls assist. Thank you.

    Also when I apply the safety copy it only imports the app the phones have had in common, so none of the apps that only the iPhone 4 had doesn't come in, only the ones I and the iPhone 4 has had in common. So you say the only way I can use the Apple ID to download on the old iPhone 4 is if I delete the apps that are in the phone and then download them again? How will that change the ID to download/update from. Won't it still have mine to update/download from?

  • TS3297 changed itune account; get "unknown error" when I try to download updates

    I had a shared itune account.  The main account changed email address and password.  I opened up a new itune account with the old email address and a differnent password.  I can log into the account.  I can not update applications

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • My AppStore stays forever loading when I try to download or update an app, not even ask my password confirmation. How to fix this?

    This blue circle just keep spinning forever!

    Hi Junioures,
    Welcome to the Support Communities!
    As a first step, I would suggest restarting and/or resetting the iPhone:
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/HT1430
    Also, sign out of your iTunes Store account and sign back in:
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311?viewlocale=en_US
    This article provides additional troubleshooting steps for connecting to the iTunes Store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Cheers,
    - Judy

  • My Cosmos says network error when I try to update the software

    Can someone help me understand why my lg cosmos says network error when I try to update the software? Thank you!

    Imeans, this is kind of odd! The Cosmos, hasn't had any new updates to come out. I can look further into this for you. Which Cosmos do you have? Also, what zip code are you in? VanetrisC_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • Can't update apps.  I have reset my Apple ID to my new e mail address but when I try to download or update apps. my old, no longer functioning one, automatically comes up asking me for a password, which I don't know and can't have sent to that ID!

    I used to have my old work e mail address as my Apple ID but have now changed it to my new one, had all of the verification e mails and everything.  However, when I try to download or update my apps, my original ID comes up and I can't log in.  Can't remember my original passowrd and can't have a reminder sent to the original e mail as it no longer exists.....  help!

    Any content is tied to the account that you used to buy/download it - so if you created a new account as opposed to updating the existing one, then you will need to use the old account to download updates to its apps. Can you not update your old account so as to have a new email address on it (e.g. via this page) ?

Maybe you are looking for

  • There was an error in the App Store. Please try again later. (18)

    I cannot download the updates for imovie, garage band, and iphoto.   I get this error message.   There was an error in the App Store. Please try again later. (18)

  • Putting cd files together

    I have imported all of my CDs into itunes. However, I have some CDs where some of the songs off that cd are not together. For example, it will have songs 1-8,10-15 together and song number 9 will be by itself a couple of cd's away but with the same c

  • Small Text when printing

    When I type a message in Mail in Arial 12pt regular font, it seems smaller than it should. I tested it by printing the message, and comparing it to the same font created in Word (also in Pages, FireFox, and iWeb) showed that the text from Mail is at

  • Body include

    Hey there, Maybe someone knows already, i want to take out the whole body section of an html page and place it in another file How do i include this in the original page? Anyone? Thanks for any help. Roderick.

  • Event filter for user form

    I tried to use the new method (AddEx) in event filter class to add filter to form that I've created myself by referring to formtype, but there is no filter done on this form. Anyone has encountered this problem before?