Why is my iphone4 not letting me delete my pics from my gallery ? InsteAd it keeps asking for a password, what would that password be cause I don't recall ever setting it up to have to use a password to delete pics
Why is my iphone4 not letting me delete my pics from my gallery ? InsteAd it keeps asking for a password, what would that password be cause I don't recall ever setting it up to have to use a password to delete pics
Sounds like you encrypted your iPhone backup, & if so it's asking for the encrypted backup password. Do you have a company Exchange account on your phone?
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I am trying to put my ipad back to factory settings and it keeps asking for my original Id which is the reason I am needing to reset it. When I try to do this via password prompts it asks for my date of birth which I enter correctly and it tells me it is incorrect and then trying the email route this does not send any emails to the registered accounts I set up originally - help!!
My guess is all the issues are probably related and fall back to malware.
AVG is probably correct in identifying malware. So I suggest you try some cleaning tools other than Emsisoft .
ones I use (all of them one after the other until I find one that can cope) are;
Roguekiller http://www.adlice.com/softwares/roguekiller/
Malwarebytes anti malware Free http://www.malwarebytes.org/mwb-download/var2/confirm/
ESET online scanner http://www.eset.com/int/home/products/online-scanner/
So first create a clean boot in Windows using Microsoft's instructions https://support.microsoft.com/kb/929135?wa=wsignin1.0 and then run the anti malware applications.
My outside looking in guess is that malware has set itself up as an internet proxy and is is downloading copies of itself and other malware, blocking some mail port as times as downloading more malware is more important, and probably breaking your tivo as well..
Try the malware programs first. If that does not work I will try and talk you through some logging to see what is happening. -
I have no clue as to what my security question answers are and since this is my first purchase from my mac book it is asking for these. What do i do?
You won't be able to change your rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I was trying to upgrade to the newest version of Firefox, and when I downloaded it, and clicked on run, it took me to a login box, where I had to choose whether to continue as current user or login as Administrator. When I clicked on continue as current user, nothing happened. When I tried logging on as Administrator, I used all the passwords I could think of that I use and nothing was accepted. Id on't recall ever setting up a password for Adminstrator on this computer, so I don't know what to do. I even deleted the older version of Firefox thinking that might help, but it didn't work either, and now I don't even have that! Help!
What iPhone do you have? You can check in settings>>general>> about.
If you have a 3G you cannot update beyond iOS 4.2.1. The 3G is over 4 years old an was discontinued over 2 1/2 years ago. You need the latest ios to run the latest versions of some apps. If you have a 3GS you can update.
If your phone is not responding, reset it by pressing and holding down both the home button ad lock/ sleep button simultaneously until the Apple logo appears. -
I have a new iphone and want to purchase ringtones from itunes. Itunes is asking answers for security questions I did not set up and I can't answer them. How do I get past this to be able to purchase. I can purchase songs on my MAC and sync but itunes doesn't give the option to purchase ringtones on the MAC, just the iphone.
If the email hasn't arrived after a few hours and isn't in a spam filter, you need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106007) -
I just updated Mavericks because I was unable to get Google Chromecast to work with my MacBook Air. When it rebooted it insisted on my entering my login keychain for every single program on the computer. I have no idea what a login keychain is, and my password doesn't work. I can't get past the opening page and my only options are to enter the login keychain, sleep, restart, or shutdown. What do I do?
Thanks. My problem is that I never had a keychain login password, and even if I did I can't get past the login, so I can't change my keychain password or delete keychains. All I can do are enter the keychain login or reboot, which puts me right back where I started.
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so still a little confused it gives you a huge list of the stuff you have purchased and stuff that is no longer in your library with the option to re-download it but i'm still not sure if it is free to download it or whther we are having to pay for it again??? can anybody help???
No, I have not taken my phone for exchange as I think it is a coin toss as to if the new one will be better or possibly have issues I do not have on this one.
I also get emails, and with Mobile Me almost instantly, just like Steve Jobs showed. Mobile Me works great, as do all the other emails, so I do not think this is an issue with just my phone. The problem only occurs under the following conditions.
1) I use Wi-Fi to browse the Internet, get email, or whatever.
2) I then turn on 3G in an area that does not have 3G and barely has Edge (Wi-Fi is off).
3) I go to work where I get full bars on 3G.
Now, at work after I have done the 3 above things, I get no emails on any email account, including Mobile Me until I either power the phone all the way off or completely close out the email App by holding down the home button. If I do power the phone off after using Wi-Fi before I go to bed for example, then email works fine.
The Omega -
We have changed our appleid and password on the computer successfully, now our iphones keep asking for our password to the old appleid and will not accept it. how do i change my appleid on my phone?
mine still wont let me buy apps or update apps because it keeps asking for my old Apple Identification that i know longer use and havea new one what do i do
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I have photoshop 7 on my pc but have lost my original disk.... I went to update it and the update is not seeing the file on my pc... and it keeps asking for my disk.. but i can't find it...
How can i update it...Ah, you had Photoshop 7.0 working, and now it's not. I see that as a separate issue to updating it. I'm not sure why it would ask you to update it.
Do you know whether you have 7.0 or 7.0.1 at this point? You might be able to do a Properties function on Photoshp.exe and see that info.
You could make an attempt to reset Photoshop's preferences to defaults. Press and hold Control - Shift - Alt simultaneously immediately upon cold-starting Photoshop. If you get the keys down quickly enough - and you have to be really quick - it will prompt you to confirm deletion of your current preferences, which will lead to the establishment of a fresh default set. If it does not prompt you, you haven't been quick enough to get the keys down.
Only other thing that comes to mind is to use Windows System Restore to restore back to a restore point where Photoshop was working, or restore from a backup (you do make backups I hope).
If that fails, and you need to do a fresh install but no longer have the original disk and serial number I'm afraid you may be out of luck. There's no place I know of from which to download a fresh full copy of Photoshop 7.0.
-Noel -
i can't purchase music on my itunes account anymore. it keeps asking for answers to security questions that i did not answer. i have purchesed all the music through my ipod but last time i tried it said " since this is the first time you are purchasing through you ipod you need to answer 2 security questions. how do i get past this. i have 1 guess left as to the possible answers. won't let me pick different questions.
Hi Mission73,
Welcome to the Support Communities!
The article below explains how to change your rescue email address and/or reset your Apple ID security questions.
You can attempt to answer your security questions in order to change your rescue email.
If you are unable to remember the answers to your security questions and the rescue email address has changed -- contact Apple ID Security for asissistance.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
When creating a new Apple ID for use with the iTunes Store or Mac App Store, you will be asked to provide an optional rescue email address. If you have an existing Apple ID that you use with the iTunes Store or Mac App Store, you may be asked to provide some additional security information, including a rescue email address. When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided. The rescue email address you provide cannot be the same as your primary email address for your Apple ID. In most cases, your primary email address is the same as your Apple ID username.
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
HT201250 Why do i have to use the password for time capsule every time i start my computer
Why do I have to use thr password for time capsuel every time I start my imac?
With hindsight, the previous response I got from Apple was just a way of shelving the problem.
Having just had to reset my password after another 3 months, I contacted Apple again, and it happened that the senior advisor whom the phone agent consulted had had exactly the same problem as me, and had found that iTunes could fix it. However when I spoke to iTunes they told me I needed to speak to Apple ID account security. The Apple ID account security representative spoke to a senior adviser, then told me that it would be fixed after I reset my password. However I am not convinced that anything was actually done, so I may be back here in another 3 months ...
To modify Roger's advice, the solution I was given is: go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column, 'iTunes Store' in the third column, then "Account Management" and "Apple ID account security", then "Talk to Apple support now". A complication is that the "Talk to Apple support now" option only appears when UK English is selected. So you either need to select UK at the top, or find another way of making phone contact (the email link just went back to the person in iTunes)! -
goodnight. as you know apple has evolved considerably until today but there are people who do not have ability to buy new products. in my case I would like to know why the apple do not let the iphone 3g update to iOS 4.3 as are several applications that can not put on my iphone 3g due to this reason. Why does not Apple make a repository with applications for ios 4.2.1? or else do not work in an update to ios 4.3 on iphone 3g?
This has nothing to do with Apple, as Apple does not make the apps.
This is the decision of the app maker.
Contact those app makers and ask them why they do this. -
I cannot get scrabble to work on my ipod touch. It only works on my macbook. I've uploaded, deleted, reloaded and nothing seems to work. It asks for a password but will not let me in. Anyone else have this problem?
Hi BDAqua,
I can go to /System/Library/Frameworks/, but JavaVM.framework/Versions/A/JavaVM does not exist!
Hi Linc,
I have already downloaded that updater, and it says 'A newer version of this package is already installed' -
I have restored my i phone 4 and trying to restore from the back, but it is asking for the password, but when I entered the Itunes password it is not accepting it, how can I restore the password?
Hello hskod,
Thank you for using Apple Support Communities.
For more information, take a look at:
iOS: Troubleshooting encrypted backups
http://support.apple.com/kb/TS5162
You can keep trying to restore the device from backup until you remember the password. If you're having trouble, try:
Leaving the password field blank
Your Apple ID password
Your computer account password, if you have one
Email passwords you may have used
Your Wi-Fi network password
Website passwords you may have used
A password for hard-disk encryption software, if you use it
Have a nice day,
Mario -
HT4203 Why does my iPhone4 not have an imessage feature or a software update feature?!
Why does my iPhone4 not have an imessage feature or a software update? Really frustrating when I can't even download a Facebook app? Seriously guys ice up your game!
The incredible ranga wrote:
Why does my iPhone4 not have an imessage feature or a software update? ...
Those are features of iOS 5 or later... You have iOS 4...
You need to Update your Device...
See Here...
http://support.apple.com/kb/HT4972
OR...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
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