Why is my iPod frozen on the Apple logo screen
We've tried re-setting it & it's still frozen on the apple logo screen.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Similar Messages
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Why is my ipod frozen on the apple logo? Will I need to do a restore?
All I did was turn it off, it had full battery wasnt frozen or anything. I now, when pressing the home and on/off button at the top get the apple logo for about 5 seconds then it goes blank, and I have repeated this many times, yet no luck on getting it to work, just black screen or apple logo : (
itunes tells me I need to do a restore, if I do a restore, will all my photos and apps be deleted? I'm not too worried about the songs as I have them on my computer here, available.
Also, how I do back my stuff up. I currently have no control to do anything on the iPod Touch. I have the latest software installed on my iPod.
Thanks : )Connect in recovery mode: http://support.apple.com/kb/HT1808
Apps can be downloaded again for free: http://support.apple.com/kb/HT2519
If your device is recognized in iTunes again, backup manually by right clicking on it in the device list and choosing backup.
Your backup folder is located here, if you did back up your computer, just copy the backup folder to the same place again and use it to restore your ipod.
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
copied from: http://support.apple.com/kb/HT1766 -
My iPod touch got restarted and frozen on the apple logo screen after I erased all content and settings. And it got restarted and frozen again every 5-10 mins until low battery. It also doesn't recognize by iTunes. Did any one has the same problem? And how did you solve it? Thank you.
Try here:
iOS: Not responding or does not turn on -
My phone is frozen on the apple logo screen that shows when restarting. I tried to restart it again, but it still freezes and stays on that screen . I really dont want to reformat! Does anyone have any idea how to fix it? THANKS!
You have to put it in dfu mode, when its plugged into itunes reset it by holding the home and the power button, when it starts back up let go of the power button and just hold the home button it should find your phone and say its in restore mode. from there you just have to restore it
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How to fix your iPod when it's frozen on the apple logo screen?
I tried to charge and restart it, but neither one worked. It has remained on the apple logo screen for two days.
Two days is two days too long. Read this which will eventually lead you to the procedure to restore the iPod:
iOS: Not responding or does not turn on -
Why has my iphone frozen with the apple logo
why has my iphone 4 frozen with the apple logo
Hard to tell. What were you doing when it happened? First try a reset. Hold the sleep/wake and home buttons together until you see the Apple logo and then release. This could take up to 20 seconds. If it does not restart, then check this support document. http://support.apple.com/kb/TS3281
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Is there a soulution to where i can keep this one?
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
It is very likely that you will have to restore the iPod. -
My iPad is frozen on the apple logo screen, what can I do to fix it?
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My ipod touch is frozen on the apple logo screen, I've tried everything on the trouble shooting page and nothing works, any suggestions?
Please tell us what you tried (the support page) to avoid wasting ours and your time.
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I updated my ipod touch4 and it said i had to plug it up to itunes which i did then when i plugged it in it said i had to restore which i did and i was very upset and it restored it i guess and now its frozen on the apple logo how do i fix it? ps my ipod home button doesnt work.
Try as much as you can. When it says to place in recovery mode use this program instead.
RecBoot: Easy Way to Put iPhone into Recovery Mode
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
My IPOD TOUCH is frozen with the Apple logo sitting there on the screen. I have already reset the ipod because it was freezing up so I reset it, but now it won't shut off or got o main screen it just sits with the logo on it. I can't turn it off. The screen will also flash as though it will turn off then goes back to the logo screen. Does anyone know what the heck is going on with my IPOD? It's reall frustrating me...ALOT!!!
- Try:
iOS: Not responding or does not turn on
- If not successful, let the battery fully drain. After charging for at least an hour try again
- If still not successful, time for an appointment at the Genius Bar of an Apple store. -
I was updateing the software on my ipod through the wireless straight to the ipod and had to stop so held down both the power and the home buttons. Now the screen is frozen with the apple logo and the normal 'unfreeze' technique won't work. The computer does not recognise the ipod so will not charge or restore it. Is there anything that I can do myself?
Unplug it and let unit go dead. Then hold your Home button down and plug the USB power cord back in. iTunes should see it and then restore.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
My daughters ipod touch will not turn off and is frozen on the Apple icon screen. Tried to update software, didn't work. Tried to restore, didn't work. Does anybody know what else to try?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My ipod touch is frozen with the Apple logo. I can't do anything with it. Help!
Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
Hey guys, i really need help. The other day, i was playing a game on my ipod touch and it froze up. So i turned it off and turned it back on, and it's frozen on the apple logo with a blurry thinking circle right under it. Pleas Help! Thanks!
You do what the screen is telling you. Connect the iPod to your computer and restore the iPod via iTunes.
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