Why is my iPod not connecting to iTunes?

I have tried every USB port on my laptop and cannot seem to get my iPod to connect to iTunes so I can update the music on my idea. Any ideas?

iOS: Device not recognized in iTunes for Mac OS X
or
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or               
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Featurs appin the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
- Try on another computer to help determine if computer or iPod problem

Similar Messages

  • Why is my iPod not recognized in iTunes?

    Why is my iPod not recognized in iTunes?

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Ipod not connecting to iTunes but it is connecting to mac

    Hi,
    My Ipod classic stopped connecting to itunes a couple of days ago. I went and update itunes to the latest version and updated my mac to mavericks and it still is not connecting to itunes.
    It appers on my desktop so I know it can connect to the mac and it will charge while connected. I also plugged in my ipad 2 and iphone and both of those can connect and sync with itunes. I used the same USB cable to do this too.
    I have tired to just delete itunes and reinstall but I am not able to.

    Hey there bxhonda,
    It sounds like you are unable to see your iPod in iTunes, but you can see it on the desktop. I would use the following troubleshooting in the following article:
    iPod classic Troubleshooting Assistant
    http://www.apple.com/support/ipod/five_rs/classic/#
    Start with resetting your device. There are additional steps in the article to try if you need them:
    To reset your iPod:
    1. Toggle the Hold switch on and off. (Slide it to Hold, then turn it off again.)
    2. Press and hold the Menu and Center (Select) buttons simultaneously until the Apple logo appears, about 6 to 10 seconds. You may need to repeat this step.
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • HT4972 ipod not connecting to itunes

    ipod not connecting to itunes

    another method that could work is turn off computer and turn it back on
    usually works for me

  • HT201413 certain ipods not connecting to itunes on my computer

    my own ipods and my brothers ipods will connect to the itunes on my computer...but other ipods will not connect...help!!!

    Why would they?  What specifically are you trying to accomplish?
    iOS devices are designed to sync to one and only one computer.

  • ITunes No Longer Synching With iPods, Not Connecting with iTunes Store

    iPods: both iPod touch, 2nd Generation, 8GB
    iTunes: (Most Recent Version)
    Issue:
    For a while, the iPods of myself and a family member have not been able to synch our iPods with iTunes anymore: when plugged in, it only appears to charge, does not show up in "Devices", does not do anything. I've run Diagnostics several times, tried redownloading iTunes, & checked settings, etc.
    Also, whenever I try to go into iTunes Store, it says that it "Cannot connect to iTunes Store", even if connection to the internet is fine.
    These problems started occurring simultaneously, as well as out of no where. As I recall, I had no problem synching & going into iTunes Store the day before.

    Ask your other family members if they did. Something has to have changed.
    I am betting it's something on the PC, since two ipods going bad at the same time would be highly unlikely.
    If you have auto updates turned on for Windows & security software, it might not even be obvious they occurred.
    You can try restarting your modems/routers/and PC, in that order.

  • Why is my ipod not recognized in itunes and content appears to be lost

    I recently connected my ipod to charge, when itunes did not come up I found that it was open by another user on our pc. I went to close itunes from there session But it was frozen. I had to press control alt delete to end task. When it closed I opened it back up in my windows session and found all my content was lost and it didn't recognize my ipod. itunes wants to reset all settings to factory and delete any content that may still be on there. When the ipod is ejected it shows nothing on there but when i plug it in show my ipod name, and some content appears to still be there, in my computer in usb port (G:). Please help I hope I didn't loose all my music!!!

    What have you tried so far in terms of troubleshooting this issue?  Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
    What happens if you try to reset the device with it still connected to the PC?
    How to reset iPod
    Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
    Have you carefully worked through each and every single suggestion in this Apple support document?
    iPod not recognized in 'My Computer' and in iTunes for Windows
    B-rock

  • Phone and ipod not connecting to itunes or in my computer.

    Hi Ive tried to update my phone and ipod (nano) but they will not appear in the source list so I cant update, last time I tried to back up my iPhone it was going through the process but then at the last minute said the USB had been disconnected. This was not the case as I had the laptop and phone untouched. Now neither of them connect/sync/appear anywhere Ive tried the five R's for the iPod and the troubleshooter for the phone, uninstalled and reinstalled iTunes, turned everything on and off but no luck
    help please.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    -Griff W.

  • Computer Reformat: ipod not connecting to itunes

    Computer recently went belly up, and all music I had is on ipod. Once reformated computer and reinstalled all software, ipod will not connect to computer ('safe to remove device" icon keeps popping in and out from toolbar). There has to be a simple way to move all music back to the computer without needing to restore ipod and losing everything, just to get everything in sync again, nes pas?

    Here:
    iOS: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • Ipod not connecting to itunes or windows but displaying connect to itunes message.

    I have an ipod classic 5th gen and it says connect to itunes with the usb logo and everything.  But when I plug it into the computer running windows 7 the ipod changes to a full white screen with do not disconnect on it but if I disconnect it changes to ok to disconnect.  When I plug in my ipod to my computer neither the computer nor itunes recognizes the device.  Also if I reset (hold menu and center button) it comes up to the same screen.  Please help!
    Thanks

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    iPod not recognized in 'My Computer' and in iTunes for Windows
    http://support.apple.com/kb/TS1369
    -Griff W.

  • IPod not connecting to iTunes (Mac)

    One of my iPod Touch devices starts up and suddenly says "iPod is disabled  connect to iTunes". When I plug it into my Mac, it doesn't seem to connect and iTunes doesn't even see it. Help!

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Forgot passcode or device disabled
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:                                                             
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes       
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:                         
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Ipod not connecting to itunes store through wifi

    My ipod had been fine since i bought it but all of a sudden it stopped connecting to the itunes through wifi. safari worrks ine as well as youtube but everytime i try the itunes store it says cannot connect to itunes store. ive tried from several different wifi locations and it still wont connect. Help please?!

    Since this sounds like it is website specific, try this:
    a) go to iTunes > Store and make sure you can log onto your account
    b) go to Settings > Safari > Reset History and clear that
    c) go to Settings > Safari > Reset Cookies and clear those
    d) try the iTunes store again

  • Why doesnt my ipod not connect to other device through bluetooth

    Why doesn't my ipod touch 4g connect with other devices through bluetooth ?

    Because the iPod does not have the necessary BT profiles to do that. You can pair with another iOS device via BT via some apps that for peer-to-peer gaming.
    You can also use apps for limited file transfer between iOS devices like this app:
    https://itunes.apple.com/us/app/id590369016?mt=8
    Without apps you can pair to newer iPhones to share there interent connection if you have subscribed for sharing with your carrier

  • Ipod not connecting with itunes

    My itunes works fine until I plug my ipod in. Then is won't respond and recognize that I connected the ipod. When I disconnect my ipod is says "The required folder cannot be found" If any one could help me with this problem I would be very grateful.

    Hi HB7555!
    First, try deleting the "iPod Photo Cache" folder off your computer (if you have synced photos to your iPod in the past).
    Go to the "START" menu on your computer, and click on "Search". Select "All files and folders", and type in "ipod photo cache" into the blank.
    Delete any folder(s) you find that are called that.
    Then, try syncing your iPod with iTunes again.
    If that doesn't seem to change anything with your error or seem to be the problem, then let's try a full reinstall of iTunes:
    Disconnect your iPod from your computer.
    Go to "Add or Remove programs" in Control Panel. Find "iTunes" and "QuickTime" on this list, and remove them both.
    Then, download the Windows Installer CleanUp Utility, to clear out the remaining iTunes and QuickTime installation files off your computer (see this MS document for information on it):
    Description of the Windows Installer CleanUp Utility
    Also, use this article to manually remove the left over files from installation:
    Removing iTunes and QuickTime for Windows
    After you've done that, restart your computer.
    Then, go to this page to install the iTunes + QuickTime installation pack onto your computer again:
    Download iTunes - 7.1.1.5
    Now, restart your computer once more.
    After the computer has fully loaded up, open iTunes, and connect your iPod to your computer.
    Try automatically syncing it with iTunes again - do you get past that "reqired folder" error message, or not?
    -Kylene

  • MY IPOD NOT CONNECTING TO ITUNES PLEASE HELP

    Okay,, soo my ipod nano 3rd gen, wont connect to my iTunes. it will only come up in a window in my computer. now, i searched help on the apple sight but when it gets the point where it asks me to start the itunes service again, a error code comes up saying it wont allow me to start it. what should i do?

    Ok, so I was finally able to fix this issue with my ipod. Here's what I did.
    I received the problem on my computer running vista. I decided to hook up my ipod to my friend's macbook. Lo and behold, iTunes recognized it and I received an error saying that the firmware was corrupt. I was able to restore the firmware on my ipod and it worked fine after that. I took it back to my vista computer and it said that my ipod was using mac firmware and if I wanted to delete everything and change to windows firmware and it worked (even though my computer was running 8.1).
    Now, I'm not sure if it was osx or maybe the older version of itunes that fixed my issue (my friend was running itunes 8.02 or something), but I suggest if you're having this problem, take it to the apple store and connect with one of their macs and see if you can update the corrupt firmware.
    I hope this helps. This issue was really frustrating for me and I hope apple fixes this quickly because I see many people with this problem here.

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