Why is my ipod showing a cable with itunes logo

Hi
I am looking for advice i was resetting my ipod touch back to factory setting and when i turn this on now it is a cable with the itunes logo on it how do i fix this

Connect the iOS device to your computer and restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software

Similar Messages

  • I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

    I just got my a new iphone 4 from O2. i plugged in my phone to my computer(windows 7). itunes doesnt open automatically. when i opened the itunes,its still not detecting my phone. on the phone it only shows the cable and itunes logo. please help

    Did you try to remove all Apple related software and reinstall iTunes again? Removing iTunes, QuickTime, and other software components for Windows Vista and 7

  • TS3694 what can i do about error (6) to fix it and install my software update. my iPhone is blocked now and it show the cable and itunes logo's .

    i made the update for IOS 6  with the latest version of iTunes and it downloaded the latest version of IOs 6 after that, when it was trying to intall the update it gave  me an error ( error (6) )  , now my iPhone is in the stage where it shows me a cable and the itunes logo. what can i do to fix it ?

    Error 2, 4 (or -4), 6, 40, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps underAdvanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • Tried updating software but now frozen with itunes logo and usb cable picture on screen help

    Tried updating ipod software, now frozen with itunes logo and usb cable picture on the screen. Computer will not reconise it

    - If ou can turn the iPod off, then see if manually placing the iPod in Recovery mode  will allow a restore. Next try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If it always remains on let the battery fully drain. After charging for at least an hour try a rest and restore.

  • Why doesnt my ipod show up in itunes?

    why dont my ipod show up in itunes?

    Start with this Apple support document.  Make sure to work through each and every single troubleshooting technique provided as needed.
    http://support.apple.com/kb/ts1369
    B-rock

  • Why would my iPod show a full battery when connected to power but when not connected it will no longer turn on

    Why would my iPod show a full battery when connected to power but when not connected it will no longer turn on

    For both
    Try:
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    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Apple TV is blinking and requesting to connect cable with itunes, why? I do not have the USB cable since it doesn't come with the Apple TV .

    Apple TV is blinking and requesting to connect cable with itunes, why? I do not have the USB cable since it doesn't come with the Apple TV .

    Hello folks
    I had the same problem today: Apple TV is blinking light and requesting to connect cable with Itunes (Itunes Logo appears)
    I solved the problem according Alley_Cat mentioned and described in link bellow:
    In my case, I restored factoring setting using a Micro USB Cable connected in Itunes
    Follow the steps carefully described in link bellow
    Good luck.
    http://support.apple.com/kb/HT4367?viewlocale=en_US&locale=en_US

  • Why won't my old iPod (4th gen) sync with iTunes 11.1.5?

    My 40GB 4th generation iPod won't sync automatically or manually when I connect it (via iPod dock) to my Mac Mini running OSX 10.8.5 and iTunes 11.1.5.
    The iPod shows up in the iTunes side bar, but that's the extent of the interaction between the two. Even dragging selected songs to playlists in the sidebar won't work. Is this just an age-related incompatability issue for which there's no fix, or is there a solution? Thanks.

    If those options are grayed out, that probably means the Sync Music checkbox on the iPod's Music screen is not checked.  Then, your iPod is set to sync manually.  Check the iPod's Summary screen in iTunes to see if Manually manage music is checked.  If it is, the iPod is maintained manually, NOT automatically when it is connect or when you click the Sync button.
    I wanted to select the latter so that just the songs I checked off in my iTunes library (those added since the last time I synced the iPod) were copied over.
    Automatic syncing does not work that way.  When you set up the iPod's Music screen (and Apply), it syncs based on what you select on that screen (the songs that are part of the selected playlists, artists, albums and/or genres).  It does not add songs to what is already on the iPod, based on what is checked or not check in your iTunes library.
    If you want to add songs to what is already on the iPod, and the iPod is currently set to Manually manage music, this is how to add (and remove) songs.
    To Add songs manually...  Show a list of songs in the iTunes window.  For example, you can click on Music under LIBRARY to show your main iTunes music library list.  Select a song that you want on the iPod, and drag it to the iPod in the sidebar.  You can select more than one song at a time when you do this.  Alternately, select the song(s), right-click on the selection, and choose the command to Add to Playlist -> [name of your iPod].
    To Remove songs manually...  In the sidebar, click on the small triangle to the LEFT of the iPod's name, to drop down the iPod's content list, indented below the iPod.  Click on Music there.  To the right, the iPod's song list is shown.  Select the song you want to remove from the iPod, and press Delete on the keyboard.  You can do this with more than one song selected.
    There's nothing on the iPod that's not currently in my iTunes library, but I'd prefer not having to do a complete resync.
    So, if you want to set up automatic syncing, you can check the box for Sync Music on the iPod's Music screen.  If 40GB is enough to hold your entire iTunes music library, you can choose to sync Entire music library.  Then, "everything" (that is music) syncs to the iPod.  Going forward, any changes to your iTunes music library automatically syncs to the iPod (the next time it is connected or you click Sync if already connected).
    Otherwise, you can choose to sync Selected playlists, artists, albums, and genres.  A good way to set this up is to create new playlists in your iTunes library with ALL (and only) the songs you want on the iPod (or you can use existing playlists).  Back on the iPod Music screen, select those playlists under Playlists.  Going forward, to update the iPod, just update those playlists (add/remove songs) in your iTunes library.  So, if you have new songs, add them to one of those playlists.  iTunes automatically updates the iPod with the same changes (the next time it is connected or you click Sync if already connected).
    When you click Apply, the existing content on the iPod is replaced by the content selected on the iPod's Music screen.  Going forward, iTunes is responsible for automatically keeping the iPod "in sync" with your iTunes library, based on now the iPod's Music screen is set up. 
    To me, setting up and using automatic syncing is the most convenient and elegant way.

  • Why isnt my ipod showing up on itunes

    why isnt my ipod showing up on itunes

    Have y looked here:
    iOS: Device not recognized in iTunes for Windows
    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar

  • IPOD TOUCH NOT WORKING WITH ITUNES

    I am using:
    iPod Touch 16GB 1.1.4 (With $25 Software Upgrade)
    Windows Vista Premium Edition
    iTunes 7.6.2
    Whenever I connect my iPod, the device connect sound is made and it shows up in the my computer window, but it will not show up or sync with iTunes.
    I HAVE ALREADY TRIED THE FOLLOWING:
    Reseting the computer
    Reseting the iPod
    Using a different USB port
    Using a different cable
    Erasing ALL of the iPod's contents (Yes I lost my $25 update as well)
    Restarting the "APPLE MOBILE DEVICE SUPPORT" in the "systems" application
    ...As well as many other things, all with absolutely NO results.
    I have tried to manage my ipod through other programs, nothing seems to work. I connected the iPod to a different computer and everything worked fine.
    I ASSUME the problem has something to do with the iPod Touch's drivers; for whatever reason they might be corrupted or installed incorrectly, thus preventing the iPod from automatically reinstalling them as well as preventing the possibility of syncing.
    My question is, how can I reinstall the drivers without having the iPod touch do it automatically?
    Any help would be much appreciated, thanks.

    I fixed the problem myself.
    If anyone else has this same problem and is looking to fix it, here is what I did.
    I found this on another site:
    "Okay well I spent about an hour on the phone with Apple trying to fix this problem. The guy I talked to seemed to have delt with this problem before. He tould me that Apple was getting numerous calls about the iPod touch not connecting with iTunes. So here is the solution that worked for me.
    The first thing you must do it uninstall iTunes and Quicktime using the controll pannel, add/remove hardware, on your windows computer. Once you have uninstalled both of thoes programes go ahead and look for anything else that is Apple and uninstall them as well. There should be an Apple updater or driver that is very critical to uninstall, this was the cause of iTunes not recognizing the new iPod Touch. Next make shure you have the very latest update for Windows on your computer, you can check this on Microsofts web page. Finnaly once you are shure you have UNINSTALLED EVERYTHING that says Apple, iTunes, or Quick time restart your computer and MAKE SHURE THAT YOUR IPOD IS NOT CONNECTED TO YOUR COMPUTER. Then download the newest version of iTunes and install it. Once the installation is complete go ahead and connect the iPod Touch and everything should work.
    I am not shure if this will work for everyone but in my situation it worked. I hope it helps some of you out there!!"
    That worked like a ******* charm. Hope this helps.

  • My ipod no longer synchs with itunes

    My ipod no longer syncs with iTunes and my computer. It shows up under devices, but not in itunes.  I installed an update from Apple yesterday. Could this be causing the problem (their updates have caused issues before), or is there something I need to do to get the iPod to synch with iTunes? Thanks. JP

    Try
    iOS: Device not recognized in iTunes for Windows
    I would start with             
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    New cable and different USB port?
    Runs this and see if the results help with determine the cause

  • Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps.

    Whenever I update from Windows 7 get error 1602, iPod shows USB connection to iTunes, but iTunes will not recognize the device. None of the Apple documentation helps. The Apple Mobile Device driver is loaded and operating. The anti-virus software and firewall are not at fault (were uninstalled, and made no difference). The iTunes on my older machine running Vista does recognize the inoperative iPod (iTunes has detetced an iPod in recovery mode) and allows me to restore the device. Can anyone help to resolve this problem on the Windows 7 PC?

    So yu tried all of this:
    Error 1600, 1601, 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for error 1604.
    When prompted, click OK.
    Close and reopen iTunes while iPhone remains connected.
    iPhone should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    If you had then time for an appointment at ther Genius Bar of an Apple store.

  • IPod doesn't sync with iTunes anymore!! HELP!!

    I am in complete despair - my iPod doesn't sync with iTunes anymore. It all started a couple of days ago, after installing the latest updates of both, iTunes and iPod. After that, I noticed that the iPod wasn't synching the changes and new additions I had made in iTunes.
    I tried everything so far with no success. I did reset the iPOd, reinstalled the iPod updater, than did a RESTORE and now my iPod is completely empty, but refuses to download my music from iTunes.
    When connected, it shows up, start "updating iPod" and several seconds later shows "update complete". In the iPod window I can all the songs (in grey) from my library, but they are not being transferred to my iPod!!!
    Please, help!!

    I think I know the problem and it's solution. The iPod "thinks" it's linked to a different library and therefore does not synchronize. No idea what happens in the background there, but here is what I did:
    First, I went back to the previous update on the iPod (not sure if that's necessary at all, but I just wanted to go to where I started from.
    The UNinstalled iTunes (to be safe I backed up my tunes) and reinstalled it. Then pasted backed up tunes into new iTunes music folder and overwrote newly created iTunes library files.
    Then I connected the iPod, which now told me that I had an old version and needed to update, which I did.
    Then a window popped up and told me that my iPod was connected to a different library and if I want to connect to this one, overwriting everything on the iPod, which I said yes to (it didn't matter anyway, since it was now empty after the RESTORE I had done).
    iPod then downloaded all the songs from my library again and we are as happy together as we've been before
    I think what happened was that after installing the latest update, that window with the "different library connection" had popped up as well and I must have clicked NO because of the "overwrite" comment which scared me. Unfortunately, even with "reset warnings" it then never popped up again and until I reinstalled iTunes.
    Hope this helps!

  • HT1551 I have a USB cable showing up and the iTunes logo, what do I do?

    I have a USB cable showing up and the iTunes logo, what do I do? 

    it's trying to tell you that you need to use an usb cable to connect
    the appletv with a computer running itunes so you can restore the firmware of the appletv

  • I have just downloaded update for itunes and now my ipod is not recognised, my ipod is displaying a picture of a usb cable and itunes logo , please help

    I have just downloaded the latest update for itunes and now my ipod is not recognised and my ipod is showing a usb cable and itunes logo please help me.

    Try the troubleshooting here:
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

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