Why is my Ipod touch 4 no longer charging?

My sons IPod touch 4 is about one year old and the charger rarely connects properly so that battery will charge. It aslo seems that the original battery runs out of juice very quickly. Any advice or similar experience?

With use, battery capacity decreases. Also, the newer iOS seem to drain the battery faster.
Have you tried another cable?
Does it charge OK on the computer?
Look at the dock connector on the iPod. Look for foreign material, bend or corroded contacts, cracked or broken plastic pieces.

Similar Messages

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    Thanks!
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    <Edited By Host>

    All I can suggest is the standared fixes. It seems very strange
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    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:                                 
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    - Restore to factory settings/new iOS device.             
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    Apple Retail Store - Genius Bar                                      

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    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

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    Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

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    Hi, so I have three iPod chargers, and as far as I know, they should both work perfectly fine. One is super old, I've had it since my first second generation iPod Nano, and one is practically brand new, I've had it for a few months. The new one and the middle one are both store bought chargers, non apple brand, and whenever I try to charge my iPod with these chargers, the same error message comes up, saying that charging is not supported with this accessory. All I can think is, they worked perfectly fine until the latest iOS update. Now, neither are charging my iPod, and I have to use my old iPod charger from my old Nano. This would all be fine if (a) that charger wasn't falling apart with electrical tape holding it together and (b) it wasn't shared with my mother. I was wondering if anyone else was experiencing this problem with store bought chargers. No way do both of these chargers just decide to stop working around the same time. I'm just wanting to know because I don't want to find out Apple created a new thingy in their update that stops non-apple accessories from working. (They already did that so that my car charger never worked with my new iPod).
    Oh, and in case it matters, my iPod is the iPod Touch 4 (bought just a couple months before the iPod Touch 5 came out, so I think it's a 4s).

    Does it charge on a computer? Does it appear in iTunes?
    If so:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Also see:
    - See:      
    iPod touch: Hardware troubleshooting
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • Why is my Ipod Touch no longer recognised by my computer. I have Vista

    Why is my Ipod touch no longer recognised by my computer? please.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
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    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar. The sidebar is where Devices appears.

  • Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

    Hi APPLE! I have one question, Why does my iPod Touch 5-th generation WiFi is not working, When an iPod is in sleep position It appeared after the update iOS seven!! Please tell me how to fix it!!

    You are not addressing APple here. We are all just users like yourself.
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    How do I make IOS 6 keep wifi on when...: Apple Support Communities

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    Why did my iPod touch screen turn black

    See Here for  Frozen or unresponsive iPod touch
    Try this First... No Data will be Lost...
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
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  • My 2nd gen IPOD touch will no longer sync with itunes.

    My 2nd gen IPOD touch will no longer sync with itunes.  it tells me it cannot read the contents of the ipod then it says the ipod software server cannot be contacted.  Any suggestions?

    Update Server
    Try:
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    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
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    - Wait if it is an Apple problem
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  • After purchasing songs at the itunes store, ipod touch will no longer synch with the itunes library at all. Also a lock symbol is now on the ipod touch. How do I fix this

    After purchasing songs at the itunes store,  my ipod touch will no longer synch with the itunes library at all. It won't send the purchases to the device and it won't synch any other music to the device. Also a lock symbol is now displayed at the top of the ipod touch. How do I fix this.
    This was the first purchase I made.

    Are you following these instructions?
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    Where is the lock icon on the screen?

  • Safari on iPod touch will no longer open any web pages even after reset.

    My iPod touch will no longer open any web pages via Safari. I am connected to WiFi and other apps work fine (mail for example). I connected to Itunes and did a reset - still no luck. S/w is up to date for this version of touch - 4.x.
    Please help with any ideas?

    hello susnyk, please see [[Fix problems connecting to websites after updating Firefox]] &
    [[Firefox can't load websites but other browsers can]]

  • HT4623 my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

    my ipod touch will no longer connect to my laptop because my ipod is not up to date, but it won't find a newer software. what should I do?

    the computer is a macbook pro, mac os x 10.6.08 and the ipod touch is ios 6.0.
    the problem is that just updated the itunes on the computer and now the ipod won't connect because apparently the itunes on the ipod is not up to date but the iod is telling me that is is up to date, so i can't do a software update.

  • 2-3 old ipod touch is no longer syncing to itunes library, which was recently moved to new laptop.

    Recently moved my library of music, audiobooks, and podcasts to new laptop with Windows 8, at which time I upgraded my itunes software as well. My 2-3 year old ipod touch is no longer syncing properly. Audiobooks and podcasts are fine (after much effort), but all of two songs out of an extensive music library are the only ones syncing. I see them in my library on the new computer and have managed to sync them to my iphone 5 as well. Ipod touch appears to have ample file storage space left. What gives? Is the i-pod touch already useless with the latest Itunes software? Operator error? Hardware problem? I don't know what to think. Have been using ipods for years without this issue.

    Salut, et un accueil chaleureux aux forums!
    Not certain I can help, but...
    http://www.blindedbytech.com/2006/09/14/what-to-do-if-ipod-not-recognized-by-itu nes/
    http://www.blindedbytech.com/2006/09/14/what-to-do-if-ipod-not-recognized-by-itu nes/
    http://support.apple.com/kb/TS1401
    http://support.apple.com/kb/TS1496

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