Why is my itouch 4 gen not charging

Why is my itouch 4th gen not charging? It also says charging is not supported with tis accesory.

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

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    it doesn't recognize the old nor the new set. please, help!
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    the headphones are ok but in the old set the remote broke two days ago. so, the new ones work in the device and with the remote but the microphone doesn't. does it mean i would never be able to have a microphone in my ipod because something else might be broken?

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    why is my i pad 2 not charging?

    You need to give details about what you are doing to charge it because without any info i would say something like 'because it is not plugged in' because I have no clue of the situation.
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  • IPod touch 5 th gen not charging

    Can anyone tell us why brand new iPod touch 5th gen won't charge ?

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar                          

  • Ipod Touch 5th Gen Not Charging - FIXED

    I'm pretty tech savy but couldn't figure out why my 5th Gen Ipod Touch with the Lightning connector would not charge when plugged in via USB. Sometimes wiggling the connector would work but eventually it had stopped. I've tried blowing into the the connector port of the Ipod, I've even used a magnifying glass to inspect for damaged pins and what not and could not find anything wrong.
    Eventually I decided to take a toothpick and scrape the internal Ipod connector hoping that it would clean any dirty contacts, doing so revealed that my connector port was loaded with lint from my pants pocket. I ended up picking out a good amount of lint that was not noticeable using the magnifying glass and not affected by blowing into the port of the Ipod Touch, after removing the obstruction the Ipod now charges normally.
    NOTE: Do NOT attempt this cleaning method using a metal object such as a pin due to the risk of shorting out the unit, a wooden toothpick worked perfect for my situation.
    Hope this method helps someone.

    Good advice Jem24, 
    I would like to add when using compressed air when cleaning out any electronic device, please make sure the device is completely cooled down and not hot to the touch, Hot solid state components do not like cold compressed air and will damage the solid state chips if cooled too quickly. I found this out the hard way by blowing dust out of my desktop pc's and damaging the power supply components inside.

  • IPod Shuffle (2nd Gen) not charging, just blinks orange once.

    Hi,
    I was using this iPod Shuffle 2nd Gen for almost 4 years without any problem, After I got iPod Touch 4G a year back, I stopped using shuffle for almost a year. When I looked at it recently, of course, to give it to my niece - it's not responding. Thinking that battery drained, I tried to charge the shuffle using the then supplied USB doc.
    When connected it just blinked orange once - only once that's it. Nothing happend. Even after keeping it for a whole night, nothing happend. It doesn't play, iTunes won't recognize, but windows 7 says "USB Device not recognized", and it was showed under Generic USB Hub as "Unknown Device"
    I used USB 2.0 port back of my computer.
    Tried using 3rd gen shuffle charging cable, but this time not even the orange blink.
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    If you do
    Apple Menu -> About This Mac -> More Info -> System Report
    to run System Information (or System Profiler), does the "iPod" appear as a connected device under
    Hardware -> USB
    Try doing the above with the shuffle connected directly AND using the power USB hub you mentioned.
    Have you tried connecting something else to that USB port, to confirm it is working properly?  Preferably, it should be something similar, like a USB flash drive or port-powered external drive (data storage devices that get power from the USB port).
    Two other related tests...  Create a new user account in System Preferences Users & Groups pane.  The new user account can be Standard or Admin.  Log out and log in to the new user account (do not use Fast User Switching).  In the new user account, run iTunes and connect the shuffle.
    And the other test.  Start up in Safe Mode
    http://support.apple.com/kb/ht1564
    Connect the shuffle while started up in safe mode, to see if it appears anywhere.  These two test are to see if you have a process running when you start up normally, that interferes with the iPod being recognized.

  • IPod 5th gen not charging

    Hello guys. Today I connected my iPod 5th gen to the charger and I noticed it wasn't charging. This started today. Someone please help me. I appreciate every tip and help I recieve.

    Hey Suhey, first inspect the charging port, your looking for foreign debris, lint, dirt etc. anything that could be blocking an electrical connection, if you see something try to carefully remove it. Just be careful not to touch or bend or damage the pins. If you must use a wooden toothpick to remove any foreign debris from the port and inspect the port for visible damage, cracks, missing pieces, etc. If not the issue, then try a different cable. The lighting cables have a history of breaking, shorting out. They will look just fine, but not work. If not the issue with the new cable try a different charging device. If still not working, attempt a reset, press and hold both the power and home buttons until the Apple logo appears, about 10 seconds +/-, then release both buttons.  If you can still turn on your iPod go into Settings>General>Reset then tap Reset All Settings. If still not charging connect to your computer and make backups of the stuff you have on your iPod then Restore from Backup last resort, Restore to New. If that doesn't work try letting your iPod drain completely, go dead then attempt to charge. If still not working, contact your Apple store or Apple Genius Bar and have your iPod evaluated. Good luck, Cheers.

  • Itouch 3rd gen not recognised in Windows vista but ok in itunes (code 10 error)

    Windows Vista pc running latest itunes. pc will recognise itouch 3rd gen in itunes but not in  explorer. device driver posts a code 10 error. checked for update driver, response in latest driver installed (digital camera). Need help to be able to download photos in itouch.

    Thanks IIIaass, I have checked to see that the Vista pc hase the lastest driver (confirmed latest drivers, incl MTP USB drivers) and tried uninstalling and reinstalling itunes no luck.
    I am having the same problem on another computer running windows 7 - itunes ok but code 10 error as well. I have also tried uninstalling and reinstalling itunes on this pc as well - no luck.
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  • IPad 3rd gen not charging via wall socket

    Ok I'm really annoyed right now, my iPad 3rd gen has suddenly decided not to charge when plugged via adapter to the wall socket. I thought it was the cables fault so I went into the currys store and bought an apple charger, came home and I have the same problem. When I plug my iPad to the wire to charge the battery sign flashes between between charging and not charging and then I get a message saying maybe this device is not compatible with the iPad and now I just keep getting the message saying "not charging". So I plugged the wire to my MacBook and yay the iPad charges, but its a little bit inconvinient for me and I prefer charging via the wall socket. I've tried everything resetting etc I've even done the software update (ios7.1). Can someone please tell me what's going on, am I doing something wrong? Any help would be appreciated! Oh I've also ordered the apple 12w adaptor charger, do you think this will solve the problem? Thank you

    You, say, " I thought it was the cables fault", but then you say, "I went into the currys store and bought an apple charger". Did you buy a charger or a cable?
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  • Itouch 2nd gen not functioning

    I still have the itouch 2nd gen .
    its not working properly , it doesnt let me slide to unlock it everytime and it doens sensor your finger at all .
    and i cant download any app anymore

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    CAUTION
    Before you restore the iPod make sure that your iTunes library has the version of apps that are presently installed on your iPod. Many apps have been update and the update apps are not compatible with the 2G iPod. I would do that by deleting the apps from your iTunes library and then transfer them to your iTunes library. See:
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer
    In iTunes 11 use Control+B to show the Menu bar then go to iTunes>File>Devices>Transfer Purchases

  • TS2634 iPad 4th Gen not charging with included apple 12w adapter & lightening cable.

    So I've only has this iPad since Xmas.
    It worked perfectly until a week ago when I started having charging issues with the stock accessories. 
    I plugged it in to the wall using the cable and adapter it came with and nothing. Not even the usual "Not Charging" message you may sometimes see when using an old computer's usb port.  However, if I turn it completely off while the cable is connected to the wall, It will charge just extremely slow (takes about 12-16 hours for a full charge).
    Its a 4th Gen iPad 16GB (Wifi only) with the latest software update 6.0.1
    Here are the steps I have taken thus far:
    I've tried isolating the problem using the accessories that came with the iPad (Cable and Adapter) and these steps below...
    1. Tried different adapters and lightening cables (all apple products btw). Some will give me the "Not Charging" message, but still the same issue. Every now and then the lighting bolt charge indicator will show up, but it either switches back to not charging or will still charge extremely slow (and yes I've even tried disabling all the radio toggles such as wifi, location services, bluetooth, push, etc...)
    2. Utilized the same steps listed with the accessories as above using different wall outlets
    3. Hard Reset (Sleep+Home) then plugging in cable before, during, & after boot logo.
    Haven't put it into DFU Mode yet & would like to avoid this for obvious reasons if possible.  Any other options I'm not thinking off?

    Make an appointment at your local apple store and take it in. there may be something wrong with the charging port or the software that tell it what to do. ANd that's something for the pros to deal with.
    If you didn't buy it at an Apple store you can take it back where you bought it (depending on their return policy but most places have 90 days)
    The reason I suggest that....I bought mine at Best Buy and it had charging issues. I took it into best buy (the closest apple store is over an hour away) and they simply exchanged mine for a new one. If you take it into apple, the policy is to exchange your malfunctioning one for a refurbished replacement.
    So I got a new device instead of a refurb. Not that refurbs are bad, sometimes they are better than the new ones, but I liked being able to walk out with a brand new device instead of a used one.
    Now if you bought it from Apple, then that's where you need to take it back to.

  • Ipod touch second gen not charging or connecting to ITunes / Computer?

    I have an Ipod Touch second generation about two or three years old that has not been charged for a few eeks - tried to charge and reconnect to Computer / Itunes and it will not charge or be recognised on the Computer / ITunes - can anyone help?

    Try here:
    iPod touch: Hardware troubleshooting
    Have you tried a different cable?
    Different USB port?
    Wall charger?
    Another computer?
    iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
    or
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

  • IPod Touch (2nd Gen) not charging properly and apps won't update

    Hi, I'm not really sure if or how these problems can be linked, but I thought I'd put them together just in case...
    My first problem is that my apps aren't updating properly.  When I try to apply the updates, I get the "waiting" come up but then it just resets having done nothing, sometimes needing me to switch my iPod right off and on again before I can use the app again.  I tried connecting my iPod up to my computer to apply the updates through iTunes and it seemed to work, but none of them actually updated.
    Having connected to iTunes and tried to sync everything, I also got an error message saying that the apps couldn't be synched due to not being able to determine what apps were on my iPod.  However, they were all sitting there looking like they had synched.
    The second part of the problem is that my iPod doesn't seem to be charging properly anymore.  The battery doesn't seem to be lasting as long as it should and I've noticed that sometimes when I'm charging it, I get the symbol come up that means it's running from the mains, when it should actually still be the symbol to show it's currenty charging, so I'm wondering if the problem is that it's not charging properly some of the time rather than the charge isn't lasting long enough.
    If anyone's got any ideas how to resolve any of this I'd really appreciate it
    Thank you
    amethystar

    Sounds like your power receptacle jack may be bad. See repair options in link below.
    Troubleshooting 101
    Some topics covered
    -Basic troubleshooting steps
    -Hard reset instructions
    -Manual restore instructions
    -Hardware troubleshooting
    -Preventive Maintenance
    -Anti-theft & recovery tips
    -Battery-saving tips
    -Repair options
    -Contacting Apple
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Why does my ipod touch 5th gen not charge when plugged into my computer? (it keeps stuttering(lightning symbol next to bettery goes on and off literally every second))

    so I have my ipod touch 5th gen connect and the little lightning symbol, next to the battery on the top left, keeps flashing on and off every second. I don't know what to do and also it doesn't show up on iTunes.

    Hey Ed, Try trouble shooting 101. Do you have a different cable and/or charging device? If so, try the different cable first, then a different charging device. If the problem goes away, I'd say it's the cable, replace it. If with in 1 from date of purchase, Apple will replace for free if the cable is found to be defective. If the problem continues with a different cable or a different charging device, then the problem is with your iPod. With a strong light and a magnifying glass look in the iPod's charging port. Your looking for damage in and around the port. Is the port lose? (shouldn't be). Are pieces missing or damaged? Bent or damaged contact pins can do what you describe. Foreign debris, namely pocket lint or corrosion can also cause charging issues. If you see something like lint, try to blow it out, or if you must use a non-conductive probe, I find a round wooden toothpick works well to carefully remove the lint from the bottom of the port. Just be careful to not touch, bend or damage the gold contact pins on the long side of the port. Also make sure the locking pins on the short ends (looks like two silver bumps, one on each end) of the port are free to move. If you find corrosion, try plugging / unplugging about 12 times to clean the contacts off. If you must use a cotton swab cut to fit, with a drop of 91% isopropyl alcohol on it, you want it damp, not wet, then plug it in and out until the swab comes out clean. You will most likely need several swabs. If you find nothing physically wrong, then try resetting your iPod. If that does not work, restore from backup, last resort, make a backup then restore to new, a full factory restore. If issue continues see your Apple store and have it evaluated for a possible hardware issue. But start with a different or new cable. Good luck, Cheers.

  • Why does my iPod(3rd gen) say charging is not supported with this accessory even though its not plugged in?

    I was eating breakfast one morning playing a game on my iPod and it slipped out of my hand and into my cereal bowl. So immediately I took off the case and put in a bag of rice for a day and a half to let it dry out. Then when it started working again (thankfully) a notification popped up saying charging is not supported with this accessory after I unplugged it from the wall. So I thought nothing of it and pressed dismiss. Now when ever I wake it up, instead of my wallpaper popping up in the lock screen that stupid notification does. How can I get rid of it? Also my home button doesn't work anymore so I have to use asisstive touch instead. How do I take a screen shot without the assisting touch menu in the way? Thank you.

    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
      Apple - iPod Repair price

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