Why is my iTunes/App Store just blank?

My iTunes/App Store is just blank with no pictures. Text shows up fine but clicking on buttons like "Buy" doesn't do anything. I can still download updates for apps that i already have though, which is weird. This isn't just happening on my Windows computer but also on my sister's Macbook, all of our iPhones, iPads, etc. I did try solutions suggested by other people like resetting my iTunes cache or updating my various software and services, but since the issue isn't limited to just one computer, the issue must be much larger than that. It isn't my Apple ID either since I tried the IDs of my other family members as well to no avail (we live in the Philippines so use the Philippine store).
Any ideas?
This issue started 2 weeks ago and I haven't been able to get any response from Apple support engineers other than that I could pay for one to call me and try to solve my problem. It's pretty silly considering that I want this issue resolved so that I can continue to purchase apps and music from them to begin with.

This is also my problem. It started last week for me. There are no "music", "movies" tabs on top and there are no pictures of albums, movie posters etc. When I tried buying songs, I click on the BUY button but nothing happens.

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