Why is my itunes downloaded (rented) movie not playing correctly? It keeps freezing

I rented a movie through iTunes and am trying to watch it right now and it keeps freezing or playing the sound but not the picture...it's very frustrating and iTunes only gives you 24 hours once you play the movie to watch it before it is gone and I'd really like to watch it and not loose my money. Does iTunes have a better support system that allows me to talk to an actually Apple Tech??

I am having the same problem - it has happened to me twice now on different movies. The video player completely freezes and is useless until the movie that was playing expires the following day. Apple gave my a credit in iTunes, but I would like to be able to watch a movie all the way thorugh, not get another free movie that I can only watch for 10 minutes...

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