Why is my itunes missing text? and how can I fix it?
A couple of months ago I upgraded to Itunes 10.5 and ever since, I have had no text across the top (where it would usually say file, edit, view, ect.) and also when I plug in my iphone or ipad and click on them in order to sync or back them up, all of the buttons that I usually could choose from are blank. The default picture of my iphone will appear but I cannot see the text in the buttons in order to choose what I want to do with it. I just got a new iphone yesterday and would like to back it up from my old phone but I can't because I havent memorized what buttons I would need to press for that and there is no text whatsoever to guide me. I have a PC with windows 7 64-bit, but that is about all i could tell you, i have very limited knowledge about computers. I have done some research and it appears to be a font issue in which windows isn't recognizing the font and therefore not displaying it, but all the ways to fix it are way over my head. I need a very basic step by step solution. I called apple care a month ago and was on the phone with two different techs for over 3 hours and no one could help me. PLEASE HELP!!!
I actually have a fairly simple solution to this for Windows 7. Don't mess with your registry or delete other fonts. Go into c:/windows/fonts. Check to see that you have the set of fonts "Segoe UI". Inside this set are 6 Segoe fonts:
Regular (segoeui)
Regular Italic (segoeuii)
Bold (segoeuib)
Bold Italic (segoeuiz)
Semi Bold (seguisb)
Light (segoeuil)
You may not have them arranged in a set, but just check that you have all of them.
Make sure programs (i.e iTunes) are closed.
If you don't have the fonts, find them on the internet, ask a friend to copy and paste them, send them to you etc. They are easy and free to get. Download them to your desktop. Right click each one and "Install".
If you already have them in your fonts folder (my problem) do this: COPY (not cut) them from your c:/windows/fonts folder to your desktop. Close windows explorer. From your desktop, right click each one and "Install". You will get a message that they are already installed and do you want to install a newer version or some such. Say "Yes". They will get re-installed.
Open iTunes and you should have all your text back!
*Based on a sample of one - hopefully it works for you.
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